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7 Responsive Design Best Practices Roofers Need to Know in 2020

 

In 2020, the number of smartphone users will hit 3.6 Billion globally, a 9.4 % increase from 2019. More than 80% of Americans use smartphones to research products or services online before making a purchasing decision. More and more, property owners are browsing the internet on their smartphones out of convenience as opposed to sitting down on a large desktop or laptop computer. Most roofers are optimizing their websites for mobile devices, but that does not imply that their sites are meeting the user’s needs.

To ensure that your roofing website is meeting the required standards, here are the seven responsive design practices that will help your site offer topnotch user experience across all mobile devices in 2020.

Prioritize and Minimize 

Limited by size, smartphones don’t have much space to work with when it comes to imagery and content.

When you consider the desktop version of a website, there is a need to break down the details into sections. Consider these sections as paragraphs in a news post. This way, you will be able to read any parts of the page without any confusion.

Due to size constraints, you need to arrange your information in the order of importance to help users get brand messages on the screen of their mobile devices. It is tactics like these that will assist you in organizing the mobile hierarchy strategically to improve users’ details that they need first. To brainstorm particular solutions, work with a reputable roofing website designer to explore all the questions to set you on the right path to refreshing your roofing website mobile layout.

Make sure that Your Call to Action (CTA) is Easy to Find

Your roofing website probably has a specific main call-to-action you want property owners to complete. Maybe it’s a schedule a consultation or request for a free roof inspection.

To drive customers to complete this action, make sure that your CTA is prominently featured throughout your website, particularly on the desktop.

 If you are monitoring your CTAs, you will note that your navigation button is one of the fundamental ways property owners visit the gateway page where they will convert. So naturally, it is essential to have that button there at all times.

One of the best opportunities roofers tend to overlook is ensuring that their CTA is simple to find and clear on mobile. Making your CTA easy to find and clear is beneficial to mobile users because they will not be forced to wait for a different page to load, which can be problematic because of the internet speed or bandwidth.

Utilize Scalable Vector Graphics (SVGs) 

Scalable vector graphics are mandatory for any responsive design roofing website that is using icons or illustrations. Unlike image files (PNG/JPG), SVGs are easily scalable.

You can rest assured knowing that any graphic or icon will provide unique user experiences without worrying about pixelation or resolution. Furthermore, scalable vector graphics have a small file size and thus helping your website to load faster.

Standardize Clickable Buttons and Areas

On mobile, links and buttons will be tapped using a finger, not precisely by a mouse click, so your interactive region must have a large area to accommodate this difference!

How large should they be? 

It is highly recommended that a clickable element in a responsive website design should be 48 pixels in height.

This implies that you need to optimize for form inputs, buttons, card layouts, inline links, navigation links, and more.

This will assist in ensuring that there are few errors in navigation through your roofing website, thereby reducing potential frustration and keeping prospects engaged.

Responsive Imagery 

Different devices have various image size requirements.

For example, a desktop page may need a 1200px image at full resolution, while its mobile version may only require a 400px width image.

For optimal performance, you should use different versions of the same image for desktop and mobile.

The final result is that different image sizes will show at various specified device dimensions. Depending on your roofing web page, you may find you require a few image variations.

Consider Topography

 It is crucial to think about your website’s legitimacy across devices and platforms, but on mobile, you require to be keen on your prospects/clients’ readability needs.

If prospects cannot read your unique value proposition or your posts, they are not likely to stay glued on your site.

You want to ensure that the content is simple to read and fully optimized for your mobile device size, so prospects are not left squinting.

 This also implies considering the typefaces you would want to utilize in your site, and whether or not they would make bad or good legibility on the mobile screens. Make sure you balance the body and headings font to fit the size of the screen too.

Take Advantage of Mobile Devices Features

On smartphones, prospects /clients can perform various tasks. They can make calls, open apps, and send messages- all these functions are delivered directly from their browsers. As a roofer, you can take advantage of such capabilities on your roofing website to improve the mobile experience for your users and increase conversion rates.

For instance, when a desktop website, you can add your phone number. You can still list your phone number in a clickable area that will instantly prompt a call when clicked on the mobile version of that site. The concept can also be applied to email addresses with an auto-filled recipient when a prospect clicks.

Get a Responsive Roofing Website Design Today

In this day and age, roofers will be required to have a mobile-optimized roofing website to stay ahead of the competition. More than half of the total website traffic comes from mobile devices. By checking your website with these responsive design best practices, you will be able to determine whether it offers a quality user experience to mobile users or needs some adjustments.

Do you need to revamp your roofing website to make it more responsive or want to develop a responsive site from scratch?  Schedule a free strategy session with our web designers to get a roofing website that will operate optimally across all mobile devices.

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Online Marketing Tips for Your Plumbing and HVAC Business

 

Before the widespread introduction of digital technology, most Plumbing and HVAC companies marketing efforts consisted of adding listings to the yellow pages, placing ads in newspapers, and buying spots on local radio stations. But of course, times have changed. Nowadays, Plumbing and HVAC companies need to stay connected to the Internet and harness the power of online marketing to reach more prospects. 

The Mobile Internet and the Changing Consumer Behavior

Even the most successful Plumbing and HVAC Companies can no longer rely simply on word-of-mouth recommendations from their clients to reach new prospects. Business owners, especially Plumbing and Heating & Air service professionals like you, need to understand the enormous power of the Internet for search and discovery. Whether people are looking for specific products, procedures, or local Plumbing and Heating & Air services, many will go online to find what they’re looking for. 

According to the latest data from Internet World Stats, there are over 3 billion Internet users worldwide today. Ninety-nine percent (99%) of these Internet users utilize search engines frequently to look for information. 

Finding information through social media is on the rise, with 74% of online adults using social media sites, according to recent data from Pew Research Center. Facebook proves to be the most popular social network, dominating the social media arena with 71% of online adult users.

Meanwhile, mobile device ownership and usage continues to soar, along with the rise of various online technologies. Consumer ownership of smartphones has gone beyond 143 million, and tablets are now owned by over 71 million people. People don’t just own these devices for nothing; they are using their smartphones and tablets to consume online content. Many have become multi-platform users and use their smartphones, tablets, and desktop computers to perform searches and complete various transactions.

Nowadays, clients are savvy when it comes to searching for information. They no longer turn to traditional means of locating a Plumbing and Heating & Air service company. Why should they when they can find everything they need online. And if you cannot provide them with the information they’re looking for, then they will go to another Plumbing and HVAC company.

Here are some tips to help your Plumbing and HVAC business take advantage of online marketing:

Build a responsive website.

As a Plumber, you need to think of your website as a representation of your Plumbing and HVAC company. It needs to have the feeling that you want your clients to experience once they contact you. Your website must be clean; it must convey beauty, comfort, and trustworthiness.

Of course, your website should also provide them with the information they’re looking for and should be highly navigable.

  • Contact information, as well as directions to your clinic
  • An easy-to-access list of your services
  • Quick links to your blog and social media pages
  • A corner where clients can post and read reviews about your services
  • A mobile-responsive design to cater to clients using their smartphones and tablets

Have SEO done for you?

Sixty percent (60%) of clients get information about Plumbing and Heating & Air using search engines. Additionally, 8 out of 10 potential clients begin at search engines like Google, Bing, and Yahoo when searching for a Plumbing and HVAC company.

To ensure that your website gains better rankings on search engines, here are some important SEO practices:

  • Optimize keywords, URLs, titles, descriptions, and alt texts
  • Publish relevant and fresh content such as articles, blogs, videos, and infographics
  • Improve your website’s loading time

Improve your local online presence.

Search engines—particularly Google, Bing, and Yahoo—offer local listings for businesses so that they can increase their visibility within a specific area. By having your clinic listed on these search engines, you increase your chances of getting found by people searching online for Plumbing and HVAC companies within their geographical location.

Aside from these listings, you can also make use of other local directories and Internet yellow pages such as Yelp, City Search, and SuperPages. You may also integrate your SEO and social media optimization into your local online marketing initiatives to turbocharge your campaign.

Be active on social media.

Forty-seven percent (47%) of clients getting information about Plumbing and Heating & Air to use social media. Simply put, your business needs to utilize the power of social media to cater to potential clients who, at the same time, are active social media users. To market your services in this area, you need to:

  • Be active on popular platforms such as Facebook, Twitter, Google+, and LinkedIn
  • Have a regular discussion about Plumbing and Heating & Air tips and guides
  • Include a link back to your main site and blog
  • Post photos that can attract the interest of potential clients
  • Post announcements of promos and special offers

Invest in PPC (Pay per Click) Advertising.

If you’re aiming for immediate positive results with your campaign, you may consider investing in PPC advertising. Using PPC, you can place ads alongside organic search results, which can increase the possibility of potential clients visiting your website. Aside from running ads on search engine results pages, you can also place ads through social media sites like Facebook, Twitter, Google+, and LinkedIn.

Manage your online reputation.

Negative online reviews pose a great threat to your Plumbing and HVAC business. In contrast, positive reviews have the power to boost your clientele. More than half (54%) of the total people looking for Plumbing and Heating & Air information online are engaged by reviews and referrals from friends, while 30% are engaged through online forums.

To keep a positive online reputation, here are a few reminders:

  • Publish genuine consumer reviews in relevant websites
  • Optimize your social media accounts
  • Set up a blog and post compelling content to push down negative reviews about your services

Maintain a traffic and analytics system.

So you have a great website, and you publish fresh informative content. But do you know how much traffic you are getting? Or if you’re getting any traffic at all? To track your website’s performance, you need to have a traffic and analytics system that can:

  • Inform you about your website’s total traffic, with a breakdown of data from organic, referral, direct, paid and social sources
  • Alert you of any crawl issues on your website
  • Let you know which of your campaigns are working or not
  • Discover keywords that you may optimize
  • Inform you of your website’s average ranking on search engines

For busy professionals like you, this is a lot of work. And, of course, you need to stay focused on more important matters about running your Plumbing and HVAC business.

That is why we’re here.

As technology advances and consumer behaviors continue to evolve, so you must adapt to the changes. Your online marketing strategies need to be efficient so you can ensure that your Plumbing and HVAC business doesn’t end up left behind.

We can provide everything you need to boost your online marketing campaign and eventually grow your business. Here is a list of our services:

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How to Acquire PR for Your Plumbing/HVAC/Electrical Company

 

We work with plumbing + HVAC business owners all over the country to uncover their problems, analyzing their competition, also developing a dominating growth strategy; we could easily charge $1,000.

We are offering this $1,000 strategy session completely Free. We will invest the time, resources, and expertise… all you have to do is invest your time.

Those who don’t take Step #1 can never take Step #2. Schedule your strategy session now.

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The Importance of Your Roofing Logo Design

Building a business involves a wide range of factors that can easily cause you to overlook the importance of making your roofing logo a top priority.
You may subconsciously ignore any voice within you that seeks to give a logo of some importance.
Such a voice is, of course, worth listening to because a logo is as important as every vital aspect of your business. As part and parcel of your business, a logo has the potential to make your brand successful in the same way good quality products and positive referrals would.
So, let’s take a look at the reasons behind the importance of a logo. First and foremost, a logo is a captivating feature that also projects a positive first impression, functions as your brand’s identity foundation, sticks to the mind, helps your brand to stand out among competitors, enhances brand loyalty, and your audience wants to see it.
Let’s find out in detail how each of these reasons is important when it comes to designing a roofing logo for your business:

It’s captivating

Today’s consumers have an attention deficit when it comes to products they find on the market. In response to that habit, companies have resulted in strategizing the best ways possible to grab their customers’ attention as fast as possible. For instance, in under only 2 seconds, a good roofing logo design can captivate potential customers’ attention and convince them to consider hiring your roofing design and logo creators.
A logo doesn’t only captivate the attention of people who see it, it also communicates the core values of a company in a special way. A solid logo is the best way to solve the problem of a short attention span that consumers generally have. An excellent logo equals a great first impression.

It creates a positive first impression.

At first glance, your logo has to be convincing because it’s the initial way your company introduces itself to consumers. A well-designed logo gets easily embraced by potential consumers. However, if the logo is out of touch, it will instead alienate these customers and ruin your business before it even kicks off.
A good first impression attracts everyone with roofing needs to come for your roofing logo design services. It’ll send them a convincing message about your business. A befitting logo projects your company as an authority in the professional roofing space. That’s exactly what consumers are looking for.

It’s the foundation of your brand’s identity.

For branding to be sustainable and successful, it has to sell a company by bringing forth a story that would have a powerful impact on the customers’ emotions.
Though a logo design is only one aspect that makes a company’s brand, it’s the foundation on which the narrative of the entire company is constructed.
Other elements like fans, colors, and tone, that paint the picture of the brand are built on a logo.
Consumers usually consider your logo an important symbol of trust in your materials, business letterhead, landing pages, business card, and so on. A logo creates a potentially powerful brand identity.

It sticks to the mind.

Your logo is the first image that comes to mind when people think of your company. It’s the face of your company.
Customers use logos as a symbol to recognize your brand. As a business person, you’ll want consumers and potential ones to develop an instant connection with your logo and register it in their memory. When a logo is awesome, people turn to like and associate with it, especially if its brand is of good quality.
A well-designed logo is not only visual but also aesthetically captivating enough to trigger a positive picture of your brand even more than the name of your company.
Let’s face it, some of your audience will possibly not remember the name of your business ( something you personally don’t like at all), but that’s human nature. But for your logo, their memory will register it, making it difficult to forget when they need your product or service.

It helps you stand out among competitors.

Let your logo symbolize your company more uniquely its competitors, and consumers will lean towards your brand. For example, your city may have as many as 50 quality roofers like your company’s, but if your logo depicts an eco-friendly company, your consumers will notice and be attracted. However, make sure your green earthly design is aesthetically appealing.
Online visitors to your page and those offline judge your brand logo based on whether it communicates your company as professional, worthy of their trust, efficient, or the reverse. So, your logo should portray how relaxed, fun, professional, and innovative your brand is, and that begins with the right icon, fonts, and everything else.

It enhances brand loyalty.

You’re already aware that consumers are dying for consistency because you’re a consumer of other brands too. The popularity of your brand will grow and spread the image of your logo to more and more consumers who will rate your brand higher and develop trust in it. That’s how big brands with widely recognizable and loved logos explode in popularity and revenue.
Have you ever been shopping for workout gear and suddenly moved towards a Nike gear just because you suddenly sighted its Nike logo? The magic is, you’re already loyal to Nike and trust it. The logo is well-designed, and their products are authentic, and that’s what the logo wins your trust and loyalty.
So, build an attractive logo, and customers would love it, trust it, come for your products or services and keep coming back for more. Their first connection with your brand will be your logo.

Your audience wants to see it.

Your audience expects to see your logo first when it comes to communication, products, or anything else from your brand. Your logo should be at the forefront and center of every marketing material that you put out, for example, flyers, business cards, advertisements, service vehicles, etc.
A business without a logo at all or without one that stands out won’t actually be memorable.

Your Takeaway

So, now you understand that if you create a business without a logo, your brand will be missing its soul. Consider a logo inevitable if you want to build a business that is successful and sustainable.

Are you wondering how to get a professionally unique logo for your brand?

BlackStorm is your go-to company to find top-notch graphic artists that’ll build the logo your brand deserves. Our logo creators and branding designers have a terrific track record in creating suitable logos for all categories of companies. They’ll create a unique image of your company that represents its best qualities and appeal.
We’re readily available to help you create your roofing logo design and build your brand. Contact us today, and let’s start right away.

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Proven Ways of Keeping Patients Happy

Regardless of the industry, clients want to feel appreciated. In the healthcare sector, your patients are those clients. That said, patients want to feel more special than clients in other industries. That is because here we are dealing with something unique to them; their health. It is always good to remember when dealing with
patients- both offline and online, the level of customer service determines whether or not you are going to retain them.

Here are 5 Ways of Improving Your Patient Experience

Make sure that Your Patients can easily reach you

Whether it is emails, social media messages, answering phone calls, it is crucial to appoint someone to respond to patient’s queries promptly. Aim to respond to all questions raised by the end of the business day. The truth is that patients want prompt answers to their queries because such responses are important to
their health. The same applies to social media texts, emails and voicemails. Patients will always choose you as their healthcare provider if they can easily reach you. Let patients know when they expect to hear from you responding to their e-mail and voicemails.

Focus on the Patient’s Interests

It is crucial to know the type of procedures or areas of treatment your client is interested in. For instance, if the patients want to know how to deal with fine lines, then ensure that your practice offers laser therapy treatment. If patients know that you provide services that interest them, then they will flock your office regularly. This will make your patients happy and feel special at the same time.

Make the Patient Feel Appreciated and Comfortable

Take your correspondence a notch higher by getting the patient feel special and comfortable. Don’t just provide information, act! Show your patient how much you care about their condition. Patients want to feel that doctors are equally concerned about their health as they are. Let them understand that you appreciate how they have chosen your facility to take care of their health. After all, patients are the key drivers of your practice.

Recognize Milestones

Tracking each milestone is a simple way of making your patients feel appreciated. Reminding patients about their birthdays can work magic. When a new month starts, you can send special offers to patients whose birthdays fall within that month. You can also maintain a record bearing the ages of your patients, and start sending them health tips when they attain certain milestones (like 40,60, and 80 respectively).

Don’t Overwhelm

While it is crucial to keep communication to your patients flowing, but don’t try to overburden with unnecessary information. It essential that you know your patient’s wants and needs to avoid over-sharing information with them. Make sure that you don’t post on your social network pages every hour. Think about how you perceive that company that clogs up your Facebook page or your inbox. Your patients are bound
to feel likewise if you do that.
There are several ways of improving your patient experience and retaining them for a long time. Like in any other industry, customer service is critical in the healthcare sector. A health practitioner must ensure that the patient feels appreciated and special. Patients can easily become dissatisfied if you don’t show concern
to them. Such clients can wreak havoc in your facility. Some factors that lead to patient dissatisfaction include waiting time in consultation rooms, tests, and promptness for responding to calls.

How to deal with Patient’s Dissatisfaction

According to a recent survey conducted on several clinics around the United States, here are simple tips that can help prevent patient’s dissatisfaction:

Set Expectations

Almost 80% of the respondents said that they would have no problem if they knew about the wait time in advance. Although clients don’t like waiting, setting such expectations in advance helps. Give a fair estimate to avoid problems.

Apologize

Apologizing for keeping patients waiting for long shows that you respect their patience and time. 85% of the clients interviewed said a simple apology would alleviate their dissatisfaction

Provide Options

If you know that you are going to keep patients waiting for long, why not give them alternatives to solve their inconveniences. They will trust you more for respecting their time and may come back to you again.
This article has provided crucial information that will help healthcare providers to improve service offerings to their patients.