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7/19/2019 - Google

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The Definitive Google Business Profile (GBP) Guide for Plumbers (Stand Out and Schedule More Appointments)

Discover Our Proven Bag Of Tricks For Using Google Business Listing For Plumbers To Attract Qualified Local Leads And Improve Your Online Visibility

Google is estimated to have a whopping more than 95 % of the search engine market. This implies that with more and more people looking for plumbing companies like yours online, Google can become an important marketing tool for your plumbing business.

If you’re a plumber, you already know that internet marketing is essential to reaching new clients. And one of the best ways to get local clients is through your Google Business listing.

optimize GMB profile

However, if your plumbing company doesn’t have a business profile on Google when homeowners type your business name into the search bar, nowadays they would say that you don’t exist. If your plumbing website can’t be found online, you can kiss goodbye to the prospects of booking service appointments with them. Whether you are offering residential or commercial plumbing services, you could be missing a huge chunk of your target market to the competition.

If you want to rank higher on Google and appear more in local searches or Maps, keep reading to know everything you need to generate consistent qualified leads and rank higher in local searches or Maps with a free Google Business Profile for plumbers.

What is a Plumbing Google Business Profile?

Google Business Listing or Profile (formerly known as Google My Business) is a digital tool built by Google to help local plumbing companies like yours manage their online presence on Google Maps and Google Search.

Google map with red pin

When a homeowner searches with a local intent (consider plumber + city or town name, plumber near me), Google will give them a map with red pins on it. Below the map, you will see the list of plumbing contractors with contact details and stars.

The map is part of Google Business Profile, a free tool by Google that helps local plumbing businesses get found by prospects or clients online. Your plumbing GBP listing appears in search results when people are looking for plumbers in their area, and it provides them with important information about your business, such as your phone number, address, hours, reviews, and more.

Why Does Your Plumbing Company Need a Google Business Profile?

Google My Business

Your plumbing business must be found when prospects or clients search online. Using traditional media to market your company has benefits, but that should be your secondary strategy, not your primary one.

Online visibility is the king in today’s plumbing industry. A professional plumbing website is a great place to begin, but it can be easily lost in the sea of other countless options. When homeowners look for terms like “plumbing contractors in (city) name or “plumbers near me” online is your business showing up at the top of the search results? If not, your competitors may have a vibrant plumbing local SEO strategy, implying that your website is buried on the second or third page of Google (where no potential clients look).

Getting your plumbing business registered on Google Business Profile is a simple way to get found when homeowners are looking for your services online. Here are some of the few advantages of setting up your Google Business Profile:

  • Manage Your Business Information

Business Information

When prospects or clients are looking for your plumbing company in Google Maps or Searches, you can rest assured that they will be able to access your address, website, hours, phone number, and more. A Google Business Profile makes managing details about your plumbing business easy! For example, you can change hours, list popular services, add photos, and more. Such Information will pop up on Google Searches and Google Maps, so make sure that they are accurate!

  • People Search Locally Everyday

man searching on laptop

According to a recent study, more than 85% of prospects or clients conduct a search on a smartphone or tablet before making a purchasing decision, and 46% of all Google searches are local searches. This implies that homeowners normally use search engines like Google or Bing to find information that is relevant to their plumbing services needs in their area. By claiming your profile on Google, you will have a higher chance of showing up in the local search engine results. So if a homeowner searches for a “plumber near me” and your company is claimed on Google, you will have a higher chance of getting a new client.

  • GBP gives you a Competitive Edge in the Market

get superiority over competitors

Whether you are a commercial or residential plumber, your competitors have likely already registered their Google location profile. As stated above, claiming your GBP can improve local search results visibility. This implies that you will likely pop up at the top of search results with other plumbers in your area simply by claiming your profile. This will help your company get more visibility over other competitors who have not claimed.

  • Collect and Respond to Reviews

Reviews

Google Business profile makes it easy for users to leave Google reviews. Establish trust with new and repeat clients by responding to such reviews properly. As with any home service contracting business, online plumbing reviews help to boost your plumbing sales and generate more qualified leads.

  • GBP Makes Your Plumbing Company Highly Visible Online

website visibility

Google’s Local pack occupies a huge portion of the first page of the search engine results and is typically the initial thing a prospect will see when they type in their search query. A Search Engine Result Page (SERP) shows places related to your search.

It helps browsers to see the information they require at a glance.

The Google Local Pack also includes a host of other relevant information that any prospect may want to access including but not limited to where it is situated on the map, your business phone number, opening and closing hours, and star rating of your business. It is important and convenient for customers and plumbing business owners as well.

According to Moz, GBP is the greatest determining factor of Google Local pack rankings. So, if you want to connect your target market in this case, the homeowners or property managers who are within your service area-claiming, verifying, and optimizing your online details through your plumbing Google Business Profile can help.

  • Get Insights That Offer You Helpful Information

insights

Google Business plumber listing will help you understand how people search for your services and the areas they are coming from. For instance, you will be able to get information about the number of views or clicks obtained, search queries, engagement, or audience.

How to Create a Google Business Profile for Plumber in 5 Simple Steps

Claiming and managing your Google Business Listing is free and easy. Here are some simple steps you can follow to get your plumber business listed on Google:

Step 1: Visit the official Google Business listing page

Google Business listing page

https://www.google.com/business/. Click the “Manage now” button. If you have not signed in to your Google account, it will ask you to do so. Make sure you sign in with a Google account that you want to be associated with your Google Business profile.

Step 2: Setting the Name of Your Plumbing Business

Name of Your Plumbing Business

Once you get signed in, if you hadn’t set up a profile in the past, it will ask you to enter the name of your plumbing company.

Go ahead and type your name in.

If your plumbing company name doesn’t appear, click on the result under your business name that says:

Create a business name and enter your company details.

Step 3: When prompted, enter the correct information about your plumbing company

GMB profile

Step 4: Click “Submit.”

Submit button

How Do You Verify Your Plumbing Business with Google?

The most crucial reason you need to verify your plumbing business on Google is dead simple: You won’t be able to manage your company information in Maps, Search, and other Google properties unless you verify it. Google has to check the actual physical location of your business and confirm whether you are authorized to own a listing.

Here are some of the ways that you can verify your plumbing company listing on Google:

Option 1: Verify Your Plumbing Business Through a Postcard

Choose a way to verify

Getting your company verified by mail involves Google sending you a postcard within two weeks with a verification code attached to it. Before requesting such verification, ensure that your GBP listing address meets all the Google guidelines. Otherwise, your postcard could be delayed or arrive in the wrong location.

To begin the process, simply sign in to your GBP account and click the Verify now option on your profile. When you obtain the postcard request pop-up, ensure that the address is correct before clicking on the “Send Postcard” button.

Once you get the verification code attached to your postcard, follow the steps below:

  1. Sign in to GBP and select the specific location you wish to verify.
  2. Click “verify location” or “Verify Now” and type in the 5-digit code on your postcard.
  3. Click “Submit.”

Option 2: Verify Your Plumbing Business By Email

get verified in Google My Business

You can select the email option as your verification method if available. You should then get a message in your inbox with a verification code. Type in that code in the GBP dashboard, or you can click verify button in your email message.

Option 3: Verification by Phone

type the code and click submit to verify your plumbing company.

If this option is available, Google will send a text containing a verification code to the plumbing company phone number. You will later type in this code and click submit to verify your plumbing company.

Option 4: Instant Verification

GMB instant verification

A great option that most plumbers fail to leverage is instant verification. As Google clearly states that if your plumbing website is verified in the Google search console, you qualify for instant verification. However, ensure that you sign in with the same Google account that you utilized in your Google Search Console account.

11 Google Business Listing Optimization Tips for Plumbers Seeking to Get Found Online By Prospects Searching for their Services

Is your plumbing company’s Google Business Profile optimized for success? GBP listing is an effective way to promote your plumbing services online, but only if it’s properly done.

Local marketing is an important element of an effective digital marketing strategy. A conventional SEO approach will not be sufficient for a plumber with multiple locations or searching for more local customers. In fact, advertising to your local target market calls for a unique set of marketing strategies.

When done properly, local internet marketing helps plumbers enhance their branding, engage with their local community, boost customer loyalty and achieve impressive conversion rates.

Without further ado, here are our optimization strategies for plumbing contractors seeking to get found online:

1. Get the NAP citations on Your GBP Listing Accurate & Correct

NAP are abbreviations for Name, Address, and Phone Number for your plumbing company, and getting them correct is important to optimizing your listing on Google.

That sounds straightforward, but keep in mind that the company changes over time and has had different addresses in the past.

As a plumber, you need to ensure that all your citations are accurate and consistent with the ones you incorporate as part of your GBP.

2. Choose the Right Primary Category and Subcategories of Your Plumbing Business in the GBP

Google My Business categories

This is a crucial part of local plumbing SEO; you should get it right. Google allows plumbers to add categories in their GBP listings, which tells Google what kind of plumber you are and the type of services you provide to clients.

For example, if you offer plumbing services, you may select “plumber” as your primary category so prospects looking for “leak repair services” can find your company in local searches.

The subcategory is also crucial if your plumbing business does more than one thing. For instance, your plumbing business may be offering repair services, in which case “leak repair” would be your subcategory or secondary category.

Choosing the right category and subsequent secondary categories can be a determining factor in helping your plumbing company outrank the competition.

3. Write a Compelling Plumbing Business Description

Business Description

To describe your plumbing company, Google gives you 750 characters, so make each word count. Don’t add any promotional talk in your plumbing business description (Google may penalize you for that) but tell prospects about your plumbing services and what sets you apart in all you do. We highly recommend adding something about your company’s history and mission.

4. Focused Plumbing Marketing: Choose Your Service Area

Business Service Area

The good news is that GBP allows your plumbing company to choose a service area by entering the cities or Zip codes you serve. To achieve this, sign into GBP, navigate to the “Address” section and select “Yes” next to “I deliver services and goods to my clients at their locations.”

However, keep in mind that Google will identify a center point of the areas you enter and draw a radius from there, so if you enter too many cities may appear like what you want.

5. Add High-Quality Photos to Your GBP Listing

Quality photos are an important part of any business listing, it will help prospects see what you are all about and offer them a sense of your plumbing company. The quality of the photo can make all the difference in persuading clients to visit your business.

According to Google, plumbing business profiles with photos obtain 40% more requests for showing driving directions to their location from browsers on Google and more than 30% clicks through their sites than plumbers who don’t have photos. Photos will help improve engagement with prospects and boost your online presence on Google search.

6. Leverage the New Google Posting Feature

Google Posting Feature

Google launched a new feature of GBP called posts. Just like social media, plumbers can now share updates, photos, or promotions directly to your GBP listing. This will increase your client base and engage repeat clients, and your posts will show up on your business profile on Google. You can leverage such posts to direct prospects to take particular actions, like signing up for your newsletter or requesting a plumbers estimate.

7. Include the Right Plumbing Keywords

Plumbing Keywords

The right keywords are very crucial in improving relevance and will assist your business rank higher in Google Maps or Searches. Make sure you incorporate the most common frequent terms used to look for your plumbing business into your description naturally, this will assist your plumbing business to Google.

The keywords you utilize should be relevant to topics on your listing, stuffing keywords can make Google penalize your plumbing website or hurt your organic search rankings. But using the right phrases and keywords will help you rank higher in organic search results and include search terms on all your listing attributes.

8. Request and Respond to Online Reviews

online reviews

On average, prospects or clients read at least ten reviews before they trust any plumbing business-and they trust online reviews more than word-of-mouth recommendations from family and friends!

So, it’s not sufficient to wait for clients to write reviews. As a plumber, you need to be proactive with a stringent process to ask for them. Online reviews are a crucial element in obtaining higher visibility in local organic searches.

Take your plumbing marketing to the next level by leveraging online reviews. Google takes such reviews very seriously in its local SEO ranking process. We recommend that you create a link that clients can use to leave a review for your plumbing business.

It’s against the rules to offer incentives for clients to review your plumbing business. But, giving your happy clients an easy way to write a quick positive review can skyrocket your rankings greatly. And once you get reviews, ensure that you engage with clients by responding to their reviews.

9. Pay Attention to the Q & A section

Q&A section

The question and answer is Google’s community feature that pops up directly under your name, phone number, and address. It helps any Google user to ask questions about your plumbing company or answer them. And since you are an authority in the field, you should be answering each question that’s asked.

Questions can receive numerous responses, but the answer with a high number of “likes” will appear as the primary answer. Then prospects can click the link to read more answers if they wish.

The ability to ask questions and have them promptly answered may be the determining factor in whether a homeowner chooses your plumbing company over a competitor. You must keep an eye on the Q&A section since anyone can give answers to the questions asked.

While there is no proven way to switch off the Q&A feature of your business listing, there are a few things you can do to stay ahead of the curve including:

Set up alerts: This will help you get notified each time someone asks a question, thus making you the first one to provide an answer.

Create Your Own Questions and Answers:  You can post some of the commonly asked questions in the plumbing industry and provide answers. You can then upvote the answers in your profile.

10. Setup Messaging System to Help Clients Request a Quote Online

messaging system

The Google Business Profile messaging feature helps searchers directly send a direct text message to your phone directly from your business listing. This is a unique way to demonstrate your commitment and responsiveness to customer service. You can activate this messaging feature from your Google Business profile dashboard. Read more about the guidelines for using your business listing messaging feature.

11. Delete Duplicate Listings on Google

remove duplicate gmb listing

Lastly, but most crucial, identify and remove any duplicate listings for your plumbing business. Generally, Google allows only one listing per business. Duplicate listings can cause confusion for both customers and search engines. If you have two listings and reviews split between the two, you will note that neither profile will have an impressive record. Such inconsistencies can hurt your local search engine rankings. And you can figure out how fast prospects will click off to the next plumbing business.

Frequently Asked Questions(FAQS)

FAQ

Does my plumbing company need a Google Business Profile?

Yes. Any plumbing business trying to maximize and boost visibility online should claim or create an optimized Google Business Profile.

How do I get my plumbing business on Google Maps?

You can get your plumbing company on Google Maps by creating a Google Business Profile listing and following prompts to offer your company contact details, including your address. After creating the profile, you will be asked to verify it, and then later, your business can be featured on Google Maps.

Is a plumbing Google Business Profile free?

Yes, it is free to create a Google Business Profile listing for your plumbing company. You can use the profile to showcase your business photos, reviews, contact details, questions and answers, posts, and reviews. You can also obtain analytic reports to know how your customers interact with your profile.

Google Business Profile Optimization Services for Plumbers from Blackstorm Design + Marketing

Grow your business

Drive more qualified leads to plumbing business with our local SEO experts.

How do you expand your footprint and plumbing service area?

Formerly Google My Business, a fully managed plumbing Google Business Profile listing is crucial to compete in new areas in the modern digital world. It has become the most impactful digital marketing service we offer at Blackstorm Design + Marketing.

Things change each day with Google, so if you fail to manage your GBP listing full-time, your company’s online presence is likely to dwindle or become stale. Google strives to give authentic, knowledgeable, and trustworthy results in their top results. A well-managed Google Business Profile helps your plumbing company take prime spots in a Google search or Maps as your company becomes their best-searched option.

How do this happen? Our fully-managed Google Business Profile Service gives your plumbing business:

  • An optimized business listing for the best categories and images
  • An improved online reputation by closely monitoring your reviews, profile, and competitor spam
  • Positive answers and responses to reviews and questions to your plumbing company online.
  • Better brand representation by enhancing client engagement.
  • A revamp or setup of a Bing place listings.

With our help, you will take advantage of your local online marketplace. With customized strategies offered by Blackstorm Design + Marketing, Google will recognize your plumbing business as a trustworthy, authentic source for its users. Our fully-managed plumbing GBP along with local SEO services from Blackstorm Design + Marketing will take your business to the next level.

Ready to Double or Triple Your Plumbing Leads with an Optimized GBP listing?

Without an expert at the helm of your Google Business Profile, your company will lose business in the online arena. Let the team at Blackstorm Design + Marketing double or triple your qualified leads with fully managed Google services.

Schedule a free discovery call with our Google experts to grow your plumbing business today.