Categories
Plumbing Public Relations

8 Reasons Why Plumbing PR is Crucial to Your Business

The plumbing industry is highly competitive, with every prospect seeking long-lasting results and the lowest prices. However, just about every property in your community requires the assistance of a plumbing company from time to time, so there are tons of people searching for plumbing services like yours. Plumbing companies face many challenges in the marketplace. Seasonal business patterns can be either famine or feast when it comes to generating plumbing leads. The services of an experienced plumbing PR agency can assist you to generate the attention required to power through lean times, too.

Every plumbing business, regardless of size, depends on its reputation for success. In one way or another, every plumbing business in the world depends on its reputation (offline or online) for success. PR is all about managing and building those reputations, and as such, it is always crucial for plumbing businesses. Public relations for plumbers is the gateway to boosting your public sentiment and perception.

Without further ado, let us dive in!

What Is Plumbing PR?

Plumbing PR

Public relations for plumbers, also known as plumbing PR, is an important management tool for plumbers to help attain their goals and improve their image. As a crucial aspect of integrated marketing communication, public relations helps plumbing businesses to improve their brand message effectively and in an authentic manner.

It is a great management tool for plumbers to reach their company objectives and enhance their presence and image. However, publicity and public relations are typically neglected and underutilized as plumbers are unsure about what plumbing PR is and what it can do.

Benefits of Using Plumbing PR and How It Can Help Your Business

Public relation is about sharing the correct information with the right people and places to improve your plumbing brand’s reputation. A public relations agency like Blackstorm Design + Marketing works with plumbers and assists them to build a positive image.

Through effective plumbing marketing strategies, it enhances its customer’s agenda. Public relation is an area that can change the future of your plumbing business. When utilized appropriately, plumbing PR can make a business – offering it the power to overcome almost any challenge. PR is crucial for any plumbing brand, and for several reasons including:

1. Helps Manage Reputation (Offline and Online)

Plumbing PR helps in reputation management.

Plumbing PR helps in reputation management. How? There are numerous ways in which public relations nurture and grow reputations. Crisis communication is a famous example to utilize when it comes to this. However, reputation and image management is a long-term strategy and is not something that can be attained through a one-off marketing campaign.

It requires to be constantly looked at and maintained in order to boost its credibility. The longer a plumbing company’s reputation has been kept, the huge impact it will have on the target audience. That’s why PR for plumbers comes in a long-term process of managing your business reputation, where every achievement and event around a brand is created to help improve your brand’s image.

2. Plumbing PR Increases Your Brand’s Credibility

Plumber using a wrench to repair water pipe under the sink

Customers feel more comfortable with established plumbing brands. Publicity via public relations offers credibility to your plumbing company as the content is more informative and authentic. Studies indicate that PR offers more credibility and visibility among the customer market than plumbing advertising which is perceived as more promotional.

Being seen as a reliable and honest plumbing company in the client’s eyes is an important advantage. Public relations are a crucial component for establishing a credible plumbing brand that can be trusted by customers since it is driven by real reviews and opinions from the external world. Because these messages do not come directly from your business, these stories appear online and in the media are generally unbiased. This allows a more genuine dialogue with clients, which can help to boost your plumbing brand’s credibility.

3. Promotes Your Brand Values

Brand Values

In the plumbing industry, trust plays an important role in determining whether a company will hit the ground or become successful. A lack of trust can also cause you to lose sales. However, when they hire an agency that specializes in plumbing PR, those specialists can increase credibility by enhancing your business’s reputation through influencer connections, network strategies, and leadership pieces. With the assistance of PR, you can send positive brand messages to your target audience who are in line with your brand image by utilizing the tips that your target clients respond to more positively.

Public relations is mostly oriented toward communicating your brand values. After all, it is created with the objective to create added value. PR is about developing shared meaning, through connecting with the same values as the company/brand.

4. Plumbing PR Helps with SEO

SEO gif

Plumbing SEO has increasingly become crucial as technology continues to progress across the world. Good PR practices can improve your business’s online presence via being featured on various famous websites and other media platforms. This can help to strengthen your plumber SEO and help your company jump to the top of the search engine result pages. Tweaking your plumbing brand’s content for search engines improves online visibility, which also increases the number of prospects exposed to your business’s PR messages. Plumbing PR agencies are versed in ways to improve your company’s SEO, so you can work directly with one.

As your plumbing brand is mentioned frequently online and across various websites, the more likely people are likely to find and visit your website. This also implies that as authoritative sites link back to your plumbing website, your SEO rankings will improve. This will ultimately have a knock-down effect; as your plumbing SEO ranking improves, the number of sales and leads are likely to increase too.

5. PR Improves Your Online Presence

Online Presence

In this modern world where everyone is digitally connected, PR helps plumbers make the most out of their online review management and presence. Not only can PR agencies offer today’s plumbers the guidance and support they require to market their plumbing services online, but these plumbers can also be ready to step in when a problem arises or something goes south with the image you are attempting to build. With the assistance of social media, connections and press releases with promotional websites that regularly publish content, plumbing PR agencies can assist their customers to achieve desired things and overcome the hurdles that might prevent them from succeeding.

Using PR activities, the company monitors the interests of partners, employees and customers identifies threats, helps management to resolve different conflicts, and instantly creates a dialogue. Simply put, PR mostly focuses on public opinion. In the situation of the existing fast-growing plumbing market, PR is becoming a crucial part of marketing communications. PR impacts the performance of marketing as a whole.

6. Attract Your Target Market

Target Market

Plumbing PR is an easier approach to attracting and retaining your target market. A well written on your service offerings in the magazine can be more attractive and impact compared to an ad in that same magazine. First, by using several media sources from a PR agency, you can effectively communicate your brand’s message and help you get close to attaining your business goals.

7. Improves Online Activities

Improve your brand’s online visibility

Through PR, it is possible to improve your brand’s online visibility. The advantage is that digital content lives longer, implying that online posts can generate continuous exposure. It is also possible to obtain backlinks from other sources online (reviews, news articles or blogs, and more) for your plumbing website.

In PR, media relation is a crucial tool to have as part of your communications kit. Not only can great media connections help to improve your brand awareness, it also helps in managing reputations and boosting visibility. The media acts as the middleman between a business and its target audience earning media for its customers. This is why good media relations are crucial to plumbing company PR, to help in the process of obtaining important news to target audiences.

8. Social Media Management

Social media platforms

Although plumbing marketing teams normally focus their tactics on social media platforms for wider reach, there is no perfect for that kind of platform. Social media networks are meant for a back and forth communication with your target audience.

PR tactics incorporate a method of community building that helps the target market on social media to reply and react, thus going back and forth with engagement. This is a much more effective way of reaching your target audience.

Build an Effective Plumbing PR Strategy with Blackstorm Design + Marketing

Plumber holding wrench

Today, homeowners turn to Google to research your plumbing company before they pick up the phone to call your business. And social media or plumbing websites are one of the few ways to differentiate your plumbing business from the competition.

There is a disadvantage though, social media if not professionally handled can backfire against your company. Even successful and established plumbers have made huge mistakes with their social media platforms.

This generally occurs when your company’s online presence is handled by a newbie with little or no marketing experience. Plumbers can also have their online reputation damaged when they use an inexperienced relative to manage their online presence. In some cases, negative results online occur when internet marketing campaigns are built without a strategy and planning to determine desired results.

Digital plumbing PR has become a crucial part of every marketing plan and marketing campaign. The benefits that your plumbing business can get when online public relations are properly done are immense. Thanks to digital plumbing public relations, every business has an easier time developing and building its brand identity.

This is done through press releases as well as news stories that are regularly published and helps the target market know which brand has to provide to them. Digital PR is a great tool to increase their online visibility on all search engines.

Blackstorm Design+ Marketing understands how to execute and create internet marketing campaigns that can help boost your search engine rankings, increase sales, improve your brand awareness, and more.

Through effective and creative storytelling, Blackstorm Design + Marketing can effectively communicate your plumbing brand’s message on any online platform. We help our customers in executing and developing as well as managing multifaceted online media campaigns that regularly improve a brand’s visibility and help to create connections with your target audience.

At Blackstorm Design +Marketing, our professional plumbing public relation services will help you to:

  • Offer you data and statistics about your posts. This information is helpful when launching new campaigns and assessing which previous campaigns were successful.
  • Spy on your competition to remain current with plumbing service business trends. Understanding what your rivals are saying on social media is extremely crucial, and a professional PR agency will utilize those details to your advantage.
  • Manage your plumbing brand’s online reputation. Do you know what people are talking about your company on Google? Yelp? And do you know how to deal with each response? Professional plumbing PR agencies deal with such situations on a daily basis and can handle any problem before it gets out of control.
  • Plan posts around actual business activities, and events and create schedules.

These are just some of the reasons a professional PR agency for plumbers like Blackstorm Design + Marketing will help your plumbing company remain current and showcase an authoritative, professional online presence.

We offer the following digital plumbing PR services that can help you increase sales and outrank the competition:

If you are looking for digital PR services for plumbers that can help you make an awesome impression, Blackstorm Design + Marketing is here to deliver.

If the information above feels overwhelming for you, we got you covered. Many plumbers always find it daunting considering all the avenues they must manage to increase sales, gain clients’ trust, and create positive visibility online.

Schedule a free profit session with our skilled digital PR strategist and begin getting your brand all over the internet today.

Categories
Google Advertising Plumbing

6 Little-Known Ways that Hiring a Google Ads Management Agency for Plumbers Can Help Your Business

If your plumbing company is searching for an online marketing tool to promote your services to the next level, you must think of using Google Ads for plumbers. Google ads, formerly known as Google AdWords, represent the plumbing industry’s most frequently used paid search marketing platform. Most plumbing contractors we have partnered with over the years devote part of their marketing dollars to it.

And if you are looking for ways of reaching your target clients, then Google Ads for plumbers is something you want to try. If you are still on the fence about whether to use Google Ads to promote your plumbing services open. This post will help you with reasons why your plumbing company should be using Google Ads.

6 Reasons Why Google Ads Management Agency for Plumbers is a Top Pick

Google Ads Management Agency for Plumbers

There are many advantages to using Google Ads for plumbing businesses. Here are some of them:

1. Leverage Vast Google Reach

Using Google Ads for plumbing contractors is another huge thing

Because Google is the most used search engine across the globe, using Google Ads for plumbing contractors is another huge thing. With millions of web users looking every time via Google, even their demand for a plumber may be conducted on Google.

This type of scene opened doors for Google Ads to assist you to convince them or promote your great plumbing service offerings. Prepare your best ad and wait for phone inquiries and calls to your plumbing company. It’s all courtesy of Google ads for plumbers.

2. Increase Online Visibility

plumber using a gadget

With Google Ads, you can ensure that your plumbing website ranks among the local top search results. This will greatly improve the chances of homeowners finding you while they look for the plumbing services you provide. Additionally, prospects will become more familiar with your plumbing company when they see your ads repeatedly.

3. Faster Results

plumbing SEO

While plumbing SEO is a huge factor in the amount of traffic that comes to your plumbing website and how search engines perceive your site, it takes time and effort to rank higher on the search engine results page. One of the advantages of utilizing Google ads to target and attract clients, however, is that the results of your marketing campaign are going to be instant. You don’t have to wait for your website to be indexed, instead, you can start seeing the results as you begin the campaign, and you can make changes and tweaks as you go.

4. Learn More About the Market

Google Ads for plumbing companies

Google Ads for plumbing companies isn’t about just advertising. In fact, it can help you get in the minds of your esteemed clients.

Google Ads offers transparent, quick results and monthly reports of your marketing campaigns. It is easy to monitor and analyze the progress of your campaigns because the dashboard gives you all the information related to every campaign.

With this, you can understand the search terms they normally use to identify a website. And every other information other than including the time and date, and locations, they have looked for a keyword.

So, you can use such details to improve your services and refine your plumbing marketing strategy. This would assist you to avoid wasting dollars on people who are not interested in the plumbing services you provide.

5. Controlling Your Budget

Google Ads is one of the effective ways to obtain new clients as a plumber

One of the great features of Google Ads is that you can have control of your budget, and you will never pay more than you had budgeted for because an advertising campaign “went over.” You can set up your budget when you start your campaign and when you have used that budget up, your ad campaigns stop until you are ready to start again. Why should we care? It matters as a small plumbing business owner; you can’t afford those little added expenses when marketing campaigns run over. Those minor expenses pile up instantly and become huge expenses we all understand that big expenses and small plumbing businesses don’t gel.

All in all, Google Ads is one of the effective ways to obtain new clients as a plumber. It is also free to use if you want to adjust your bids from time to time and always track what works and what doesn’t work to keep your ad spend low. Knowing how customers find your ads assist you to determine which search terms should be used in conjunction with others who are performing well at low costs per click.

Should You Manage Google Ads Yourself or Hire a Google Ads Management Agency for Plumbers?

Manage Google Ads

With more than 86% of clients using the Internet to find a local service business, there is no doubt that you should appear on relevant search engine result pages.

To dominate the first page of search engine result pages, you must implement a combination of Google Ads and SEO strategies to skyrocket visibility and grab your potential customer’s attention.

If you are like most local plumbing company owners, you have considered running Google Ads. But, what’s the best way to go about it?

Should you go the DIY route or hire a Google Ads management agency for plumbers? However, there are cons and pros to each option.

To know what the right decision for you is, you should understand the advantages of outsourcing the management of your Google Ads campaign are going to be. This will help you weigh them up against DIY (do it yourself) and clear answer forms-which in most cases is going to be hiring a Google Ad agency is your best choice.

So why outsource your Google Ads campaign to a plumbing PPC agency?

  • Experience

Experienced plumber marketing firms

Experienced plumber marketing firms can provide you the advantage of their best practices and lessons they have learned through various campaigns, and you will not be able to match the performance a reputable plumbing PPC company can offer. If you have never done a Google Ad campaign before, you are bound to make blunders, just like the newbies. While this is nothing to be ashamed of, such mistakes are expensive when it’s your plumbing company on the line.

 The experience will allow the Google Ads agency to manage the entire process as efficiently as possible. This efficiency will apply in everything from the search terms that you utilize to tracking, reporting, and conclusion of the campaign and everything in between. Ultimately, this contributes to a more effective campaign that will generate insane amounts of traffic than if you try to do it yourself.

  • Value for Money

Tapping into the expertise that a professional marketing agency like Blackstorm Design + Marketing has to provide is worth the expense of admission alone.

It might appear counter-intuitive to consider outsourcing as a money-saving scheme or proposition-how can you save some bucks when you are spending dollars on something? When you outsource the management of your Google Ads campaign, you will obtain a professionally managed campaign that yields great results than if you did it on your own.

The investment is nominal when you figure out the advantages of outsourcing. Tapping into the expertise that a professional marketing agency like Blackstorm Design + Marketing has to provide is worth the expense of admission alone.

  • Time Savings

waste no time

Managing a Google Ads campaign is going to snatch time out of your schedule if you are going to do it correctly.

It is not rocket science, but you do require to invest your time to learn the ins and outs of the campaign by booking a Google Ads training course to make the most out of your advertising budget. Outsourcing your Google Ads agency to a professional implies that you obtain the peace of mind which comes from learning the campaign is managed professionally, without you requiring to allocate hours of your day to it.

Benefits of Hiring Google Ads Management Agency for Plumbers

Google Ads Management Agency for Plumbers

Do you want more booked jobs and leads for your plumbing business? If you are not investing and testing Google ads for plumbing companies, then you are losing out. Plumbing contractors and savvy plumbers know that the key to obtaining more booked jobs and more leads from the Internet is to get your web page on the first page of search engines like Yahoo, Bing, and Google.

Here are some of the things that a plumbing Google Ads Management agency like Blackstorm Design + Marketing can help you do:

1. Plumbing Keyword Targeting

right keywords for your business

One of the most crucial things a Google Ads agency can do for your plumbing company is keyword targeting. Keyword targeting is the process of researching search terms related to your plumbing company to create more targeted ads that will generate traffic to your plumbing website without maxing out your Google Ads budget.

When targeting keywords, an ads agency will utilize a number of unique tools to perform keyword research. This research assists to know the best investment for your ad spend by identifying search terms that are regularly searched (this implies traffic) but that are cheaper (this reduces your expenses) while also having low competition (this implies better exposure and lower budget)

2. Budget Management

As a small plumbing business owner, budget is everything.

As a small plumbing business owner, budget is everything. Your business is still small which implies that your budget is limited, and you require to obtain the most out of each penny. An experienced Google Ads agency can assist you to stick to a limited budget through routine monitoring of Google ad campaigns.

What does tracking imply when it comes to plumbing Google Ads? Monitoring doesn’t just mean tracking your return on investment, it also implies….

  • Tracking search trends to make sure that your keyword selection for ads is making the most out of your budget.
  • Analyzing keywords regularly to ensure that keyword competition has not reduced and increased your purchasing power.
  • Performing adjustments to your ads campaign as required to maintain a consistent flow of traffic, remain within your budget and ensure that you are obtaining a huge bang for your buck.

3. Ad Testing

Ad testing is really what it looks like-creating different ad campaigns to experiment how well every ad performs.

Ad testing is really what it looks like-creating different ad campaigns to experiment how well every ad performs. This kind of testing is what makes it easy for you to improve your return on investment by choosing only ads that are proven to generate more leads while staying within any parameters you may have.

For instance, through research, your Google ad agency can create a profile of your ideal client to find out what kind of marketing campaign is likely to respond to. This information can be refined by building multiple test ads to determine which will likely generate the most revenue.

4. Campaign Maintenance

There are so many factors that can dime that proper campaign maintenance and management is crucial.

Once your Google ads campaign is created, there is no warranty that the same targeted keywords or ads are going to continue to be successful a few months or weeks from now. Surfer habits change, trends change, and your competition changes. There are so many factors that can dime that proper campaign maintenance and management is crucial.

Without good campaign maintenance, you can quickly exceed your ad budget for the whole month in just days. That implies that for the rest of the month, your ad budget is zero, and to continue generating traffic and maintaining Google Ads income is going to be impossible!

5. ROI Analysis

return on investment

Another crucial aspect of plumbing Google Ads management is monitoring your return on investment. As a plumbing company owner, you require to make each penny count, which implies that you have to stay on top of your existing ad campaigns.

Through regular tracking, a good Google Ads management agency for plumbers will always make sure that you are making the most out of your return on investment when buying ads. Much of this pivots on regular and thorough keyword research, but it also involves monitoring your competitor’s ad campaigns as well.

6. Save You Time

Maintaining, building, and tweaking ad campaigns can be a full-time job-particularly if you are not sure what you are doing.

Maintaining, building, and tweaking ad campaigns can be a full-time job-particularly if you are not sure what you are doing. Unfortunately, this is time that most plumbers don’t have. As a plumbing company owner, your priorities lie in creating a successful company, and that leaves less time for anything else like Google ad management. Hiring a professional to manage your Google ads ensures that you have the time you require to obtain new leads to a point of stability and establish your plumbing brand in the market.

Do You Need Help with Google Ads for Plumbers?

Google Ads for Plumbers

Do you require help managing Google Ads for your plumbing company? Do you need help starting Google Ads for your plumbing business? Whatever you require, the Blackstorm Design + Marketing team PPC team can help.

Schedule a free discovery call with Blackstorm Design + Marketing to learn how we can help you grow your online presence with Google ads today.

Categories
Plumbing SEO

6 Reasons Why Your Plumbing Business Should Use a Call Tracking System

In the modern digital world, it is crucial to strategize, implement and monitor online campaigns that your business grows. For any plumbing company to succeed, you require a professional website and great tools to monitor its success. We live in an age where such tools exist, measuring online data and traffic is only the tip of the iceberg. Call tracking is the system or tool you require to get a full understanding of your internet (or offline) marketing efforts. This post aims to offer information on the fundamentals of call tracking software and its benefits. Without further ado, let us dive in.

What is a Call Tracking System for Plumbers and How Does It Work?Call Tracking System

You can get a rough idea of a call tracking software based on its name. Simply put, it is a system or software that records details about incoming phone calls and the conversion between attendees and callers. Here are some examples of data that a recording software monitors:

  • Origin of calls
  • The geographical location of the caller
  • The number that has been called
  • Phone call recording
  • Marketing medium used
  •  Type of device

Using this data, you can compare traffic generated by every tracking number and improve your strategy as required. But how does call tracking work for plumbers?

Well, the working process of the call tracking system is quite simple. First, every marketing campaign (whether offline or online) is assigned a dedicated phone number by the software. Then, afterward, each of such tracking numbers is routed to your main business phone number.

Your customer service representatives use the main business number to address and answer each call received through tracking numbers. Ultimately, the call tracking software helps you get valuable insights into your digital marketing campaigns, in addition to responding to customer calls.

For example, it will show you which campaigns are performing exceptionally, such as Google Ads, Facebook ads, and SEO. Using this information, you can either revise your marketing plan or get rid of non-performing campaigns to avoid unnecessary marketing spending.

Furthermore, there are countless other benefits to using call tracking in your plumbing business, as discussed below.

1. Increase Conversions

skyrocket conversion rates

Among the numerous advantages of call tracking, you will find great conversions. In the normal buying process calls typically occur near the end of a client’s journey. They might be a few problems or issues that need to be resolved, such as customer support, warranty, or the service itself. People who raise such concerns are the ones ready to book a job with your plumbing company.

Integrations with plumbing CRM and analytic systems offer sales agents a clear picture of the prospective buyer. It improves your sales and marketing effectiveness, helping them transform callers into paying clients and skyrocket their conversion rates.

2. Attribute Phone Calls to Internet Marketing Efforts

measure goal completions and online conversions

Without call tracking, your business can’t measure the effectiveness of your digital marketing efforts. You can measure goal completions and online conversions with Google Ads (formerly AdWords) and Analytics. But what if someone opts to contact you instead of filling out an online form? With call tracking, phone calls will not be lost in translation. By tracking phone calls like conversions, you will be able to get a clear picture of your plumbing company.

3. Enhance Customer Service with Call Recording

Customer Service

Call recording helps you to collect important feedback about your employees and callers. First, recording conversations helps you to qualify your leads better and spend quality time with those that are likely to convert into sales. Secondly, recording calls helps you listen to conversations between your sales team or customer service and callers to offer customized feedback to your employees. With call recording, you will know what happens when clients contact your plumbing company, and you can use such information to help optimize your customer experience, marketing campaigns, and more.

4. Understand Which Keywords Are Generating Calls

keyword

Call tracking improves the power of your paid search marketing campaigns/efforts by offering you an insight into which plumbing keywords are driving conversions and calls. With prospect-level call tracking, CallRail will assign a special phone number to each visitor, helping it know who is calling your business and how they came to know you online.

After a visitor is done browsing your plumbing website, their unique phone number is freed for another person to use. This feature helps you monitor your PPC ad visitors effectively and know the keywords they use to find your plumbing business online.

When a prospect decides to contact your company, their details are fed into Google Ads and Analytics, helping you to track calls as conversions. Combine this with other information you get from Google Analytics and Ads, and you will clearly understand which keywords are beneficial for your plumbing business.

5. Call Tracking Helps in Eliminating Non-Performing Ads and Pushing Performing Ads

Eliminate Non-Performing Ads

Another benefit of the call tracking system is that it helps you push performing marketing campaigns while eliminating redundant ones. For instance, you can use call tracking software to understand which ad is performing as expected and which is not. This information will be crucial in deciding whether or not to continue with the specific campaign. You can save money by discontinuing the underperforming campaigns.

6. Offer Better Insights into Campaign Data

insight into your plumbing marketing campaign

It is essential to have an insight into your plumbing marketing campaign. This will not only help you in navigating the strategy but also assists you in outlining subsequent campaigns. Using a call tracking system, you can access various matrices and information such as the geographical location of the caller, landing page, marketing medium, and phone call recording.

The more information you have, the more effectively you can strategize your digital marketing campaigns. Besides having a clear understanding of campaign performance, you can comfortably accommodate the needs of your clients as well as the employee training requirements.

Invest in a Phone Call Tracking System in Your Plumbing Business Today

Phone Call Tracking System

Now that you have come this far, you now know about the major advantages of call tracking. Regardless of how well you satisfy or please your clients, you should invest in call tracking to learn about them. Whether you have a large or small plumbing business, you will experience an increase in sales soon after investing in call tracking.

When it comes to plumbing & HVAC, you and your staff must know how to talk with clients. Call tracking is the only way to enhance your communication skills since you can analyze how you and your sales team speak.

Schedule a free discovery call with BlackStorm Design + Marketing to learn how you can improve your plumbing company with call tracking.

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