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The Ultimate Guide of How to Start a Plumbing Business in 12 Steps

Becoming a self-employed plumber has many benefits. Starting your own plumbing business, calling all the shots, and being the boss are all very great aspirations for any plumber with an entrepreneurial urge.

If you are reading this post for the first time, you have probably been figuring out how to start your plumbing business for a while but haven’t yet made up your mind. Or, you may have been working for another plumbing contractor and feel that it’s time to become your own boss.

The plumbing industry is growing rapidly, and there is a high demand for licensed and experienced plumbers in the US is high, according to the Bureau of Labor Statistics. With the current plumbing industry pegged at $124 billion (and constantly growing everyday), there has never been a great time to start a plumbing business than now. Furthermore, many plumbing business owners currently in the field are attaining retirement age, leaving great opportunities for more plumbers to break into this lucrative industry.

For many home service contractors like roofers or plumbers, the prospect of starting their own companies provides a way out of the grind, offering great freedom and income than working for a private plumbing company.

We have you covered if you are among the many experienced and licensed plumbers who want to know how to start a plumbing business. But launching a successful business will take more than your plumbing know-how and experience. Read on to learn everything you require to know from registering your business, general advice, and marketing tips to managing your cash flow.

Without further ado, let us dive into our post!

Benefits of Starting a Plumbing Business

there are multiple benefits to charting your own path in the plumbing industry

Working for other plumbing contractors can sometimes get exhausting, particularly if there’s little room for growth. If you are not making ends meet despite getting burnt out from working overtime for a company, starting your own plumbing company may be the solution.

While creating a new plumbing business from the ground up can feel overwhelming initially, there are multiple benefits to charting your own path in the plumbing industry that make the challenge worth your time and effort. Here are some of the advantages that you can enjoy when you decide to start your plumbing business.

Great Earning Potential

A plumber

One of the major benefits of starting your own plumbing business is the possibility of higher income potential. As a self-employed plumber, you will have full control of your business’s revenues. This implies that you can go out and book as much work as necessary to raise the higher income as possible without being restricted to jobs that your former boss would assign. It also means that you have full control of how much you charge for every job and how income is to be split between new supplies, paychecks, and other important costs.

The average salary for self-employed plumbers in the US is approximately $38 per hour or just under $80,000 annually. Although these salary scales vary from one state to another, experienced and established plumbers who start a plumbing company stand to earn more than those who work as employees. If you plan to do a fair share of work on your own, you will have fewer labor expenses, benefits, and insurance to distribute as well, offering you even a greater share of the income.

Independent Work Schedule

you have full control over who your customers are and when you partner with them

A good reason to start a plumbing business is the independent job schedule that comes with it. When you start a plumbing company, you have full control over who your customers are and when you partner with them. Self-employed plumbers are only bound by the plumbing projects they have already accepted. This flexibility helps you to select and pick the jobs you want to book instead of just responding to work orders offered by the dispatcher.

If you want to schedule residential plumbing jobs, you can concentrate on partnering with homeowners or property managers in your service area or create a strong customer base among households in nearby communities. When it comes to contractual work and plumbing repair jobs, you need to complete jobs in a timely manner as part of superior customer service. But, when scheduling future jobs, you have full flexibility when it comes to selecting the hours and days that you will work.

Room for Growth

skilled tradespersons

The scarcity of skilled tradespersons, including plumbing contractors, continues to increase the demand for plumbers across the U.S, particularly in the current market. According to the Bureau of Labor Statistics, there has been a major shortage of licensed and experienced plumbers across the US. With demand for skilled and licensed plumbers exceeding supply, you have an opportunity to bargain for higher pay, particularly for those starting their own plumbing business.

Customer Interaction

a plumber and a client

A self-employed plumber is typically able to meet with every client individually. Whether these customers are homeowners that require a pipe to be repaired or general contractors who would like to start a new project, a self-employed plumber will accurately represent his business and offer appropriate customer service for the situation at hand. This can translate to higher earnings through client loyalty and excellent services.

Choose a Specialty You Enjoy

Starting your plumbing business helps you to handpick jobs that you have specialized in

Starting your plumbing business helps you to handpick jobs that you have specialized in –such as steam fitting, installing sprinkler systems, or pipe fitting. Becoming an expert on a specific type of plumbing work will set you apart from the competition and potentially earn a higher revenue in the process. Finding a high-value niche within the plumbing industry can also lead to huge contracts with large companies that wish to outsource the very best to meet their specific plumbing needs.

Starting a reputable plumbing business involves a lot of things more than knowing how to repair or install pipes. A successful plumbing company needs patience, knowledge, people management skills, and perseverance, among other traits. In this post, we will discuss the whole process of how to start a plumbing business. So, wear your entrepreneurial hat, and let’s dive in!

How much Money Do You Need to Start a Plumbing Services Business?

you will need set money aside for website setup, marketing, and advertising expenses

Are you wondering about the amount of money you require in order to start a plumbing business? Well, there are a lot of factors that are involved to help you determine the actual cost of starting a plumbing company. Some of the startup expenses may include staff uniforms, business registration requirements like licenses and insurance, vans, and trucks amongst others. Furthermore, you will need set money aside for website setup, marketing, and advertising expenses. But if you want to start a plumbing company with no money will no doubt cost you everything that you treasure.

Is Starting a Plumbing Business Hard?

Starting a new plumbing business is not easy

Starting a new plumbing business is not easy as there are other established plumbers already operating in this field. Furthermore, you will be competing with the same clients, and your small plumbing business will have to aggressively advertise or market its services. But there are many other important aspects that you need to figure out when making a solid dive into starting a plumbing business.

12 Steps to Starting a Plumbing Business From Scratch

Starting a Plumbing Business

As earlier stated, there is more to starting a plumbing business than just registering it with the state. Launching a successful plumbing business takes energy, commitment, and time. While it may seem challenging at first, the process becomes much simpler to navigate once you understand the basics. If you are still on the fence about how to start a plumbing business but don’t know where to start, our simple eleven-step guide will help you get started!

1. To Start a Plumbing Company, Save Money

Save Money

Just like any other investment, to start a plumbing business, you will require money to fund your dream project. Your savings should be sufficient to support your unique business requirements, and it should include your working capital which will depend on your business model and needs. As a beginner, most plumbing contractors recommend a slow growth rate initially. In this case, you should aim to recover the initial cost of machinery before purchasing more.

2. Define your Plumbing Business Before You Start

a) Select a Name for Your Plumbing Business

Plumbing business name

The initial step to starting a plumbing company is to select your business’s name.

This is a very crucial decision because your business name is your brand and will last for the lifespan of your company. Ideally, you should pick a name that is memorable and meaningful. Here are our top tips for selecting a name for your plumbing business:

  • Keep it simple. The best plumbing business names are normally easy to spell, pronounce and remember.
  • Ensure that it’s available. Check your preferred name against trademark databases and a list of the registered business name to see if it’s available.
  • Think about marketing. Choose a plumbing business name that reflects the focus of your company or desired brand.

b) Choose What Plumbing Services You Will Provide

plumbing niche

Choosing to focus on a specialty with the plumbing niche will make your plumbing company stand out from other plumbers in your region. This will not only bring repeat clients but also tons of referrals. Niches in the plumbing business include:

  • Plumbing repair, installation, or both: Your plumbing company can also provide loads of installation and repair services. These can include clogged drains, leakages, installation of pipes, and repair of flooded basements.
  • Commercial or residential plumbing: You may opt to specialize in providing residential or commercial m plumbing services.
  • Emergency plumbing
  • Backflow testing and repair

c) Understand Your Ideal Target Market

Target Market

Knowing your ideal target clients can assist you to define your policies to suit their interests and preferences. For instance, because you are starting a plumbing business, your potential clients would include homeowners and business owners in the area where your plumbing business is situated.

3. Create a Plumbing Business Plan

Business Plan

A business plan is synonymous with a plumbing diagram for your company’s sales strategy. It describes the routes to your business success and how elements like cash flow and marketing can contribute to a healthy plan. A plumbing business plan can help to persuade suppliers, plumbers, and lenders to support your company.

A good plumbing business plan should include the following:

company overview

  • Executive summary – This section should summarize your whole business plan so readers can instantly understand the main details of your plumbing business.
  • Company overview – This section tells the reader about the history of your plumbing business and what kind of services you offer.
  • Industry Analysis – Here you will point out the key details about the plumbing business. Perform marketing research and document how large the plumbing industry is and what trends are influencing it.
  • Customer Analysis – Here you will document who your ideal or target market is plus their demographics.
  • Financial projections
  • Marketing strategies
  • Growth opportunities
  • Long-term/short-term goals
  • Financing options

A clear plumbing business plan is important for success as a plumber, and it will assist you to map out the specifics of your company and discover the unknowns.

4. Form a Legal Entity: Select a Plumbing Business Structure, Register Your Company and Obtain Appropriate Licenses

Legal Entity

The most common plumbing business types are sole proprietorship, limited liability company (LLC), partnership, and corporation.

Starting a plumbing business such as a corporation or LLC safeguards you from being personally responsible if your plumbing company is sued.

You will need to have a plumbing company legally set up before you begin taking on your initial customers.

Use our checklist below to get started:

Select Your Legal Business Structure

Choose between a sole proprietorship, partnership, or limited liability company.

Choose between a sole proprietorship, partnership, or limited liability company. Choosing a great legal entity will assist you to maximize your operational success and financial opportunities. The main kinds of legal business structures include:

  • Sole Proprietorship: In this type of structure, you run your own plumbing business without a specific structure. Your personal liabilities, business, or assets are not separated.
  • LLC (Highly recommended): This plumbing business structure will safeguard your assets from your plumbing business liabilities. All the losses and profits in this kind of entity are typically taxed as loss or income loss to the plumbing business owner. This is the most preferred legal structure for a plumbing business.
  • S-Corp: These corporations are also preferred, but they have a limit on the maximum number of members. S-Corps offer small plumbing businesses a tax benefit by getting waivers on Corporate taxes.

Register Your Plumbing Business Name

ensure that no other plumber is using your plumbing company name

If you want to start a plumbing business in the US, perform a quick search to ensure that no other plumber is using your plumbing company name, and then register your business name with the local state authorities.

Register Your Plumbing Business with IRS

egister your plumbing business with Internal Revenue Service (IRS)

Next, you require to register your plumbing business with Internal Revenue Service (IRS) which will prompt the IRS to offer you an Employer Identification Number (EIN).

Most banks will require you to have an EIN so that you can open an account with them. Furthermore, to hire technicians, you will need an EIN because it helps the IRS to track your Payroll tax payments.

But if you are a self-employed plumber without employees, you don’t need to have an EIN. Instead, you would use your Social Security Number(SSN) as your taxpayer identification number.

Open a Plumbing Business Bank Account

It is crucial to open a bank account in your plumbing business name. This is the initial step towards legitimizing your plumbing company idea. A bank account in your plumbing business name will assist you when filing taxes. It will also help you in tracking down your expenses, managing salaries, receiving or deposit payments, and planning your plumbing business budget more accurately. Here are some crucial things that you need to do after opening a bank account for your plumbing business:

  • Get a business credit card: This will help you separate business from personal expenses.
  • Obtain checks: Most clients still prefer to write checks, and that’s why you should write checks. You may also realize the need for accepting client checks instead of the bustle and hustles of processing credit card payments.
  • A credit line (possibly):  A credit line can be likened to a financial safety net, and it helps you have extra funds whenever you require them. You won’t require to finish cumbersome applications or vet potential lenders to obtain extra funds.

Get the Right Insurance

your plumbing company requires appropriate insurance

From the first day you start your plumbing business, you expose yourself to various risks. Your plumbing business is at risk even before beginning your first project. That’s why your plumbing company requires appropriate insurance. One lawsuit could threaten to close your business even before it starts. There are different kinds of insurance you will require to start a plumbing business. The most common plumbing company insurances include:

1. Professional liability insurance – This is also known as omissions and errors insurance; this will assist to pay for the expenses of a lawsuit over a plumbing defect. Professional liability insurance is appropriate for your plumbing business since your niche involves interacting with clients and recommending specific plumbing products and services. It safeguards your plumbing business from the cost of lawsuits if your advice or recommendations results in a loss to your client.

2. General Liability Insurance – This insurance is strongly recommended for plumbing business owners. It covers everything from customer injuries, client property damages, and other related lawsuits that may arise. If your plumbing business is sued as a result of property damage or injury, you may be required to pay a lump sum amount in terms of compensation. General liability insurance will assist you to cover this kind of eventuality.

3. Workers Compensation – Most states require plumbing contractors and businesses-even without employees –to have workers’ compensation insurance to cater for the cost of injured employees and medical expenses and compensate them for lost wages.

4. Commercial auto insurance – if your plumbing business is using vehicles to ferry equipment and employees to and fro job sites, you will require vehicle insurance to cover any damages in case of an accident.

5. Umbrella Insurance While general liability insurance caters for most claims, you may obtain accidents or lawsuits that may be so tragic that they can threaten to deplete your primary cover. In this case, the umbrella insurance will protect you from paying out-of-pocket fees to cater for damages that exceed your primary policy.

Pro tip: Find an insurance broker, tell them about your plumbing business and its unique requirements, and they will recommend policies and prices that match those needs.

Apply for the Required Permits and Licenses

In order to start a plumbing business, you will be required to obtain the necessary licenses and permits. The requirements for licensing vary from state to state. Permits and licenses help you operate a legal plumbing business. You can get plumbing business from your town hall or city. A plumbing company may require the following permits and licenses:

A General Plumbing Business License: A general plumber license helps you to hire subcontractors and get respect among prospects and fellow workers. But, getting a state plumbing license is a cumbersome and involving process, which requires you to meet particular qualifications along the way.

Local plumbing business permit: You can get a local plumbing business permit from your town or city hall. The government may be needed to do zoning, planning, and safety inspection approvals before offering you the permit.

Hire an Accounting Firm and Bookkeeper

Bookkeeping will assist you to keep accurate financial records. Moreover, the law stipulates also plumbing companies maintain accurate books and records.

Do try to do accounting or bookkeeping on your own unless you are professionally trained and experienced in this field. Trying to micromanage everything on your own will make you lose focus and grit, which can affect the growth of your plumbing business. Hiring a professional accountant and bookkeeper will assist you to avoid these errors.

5. Establish Your Pricing

set your pricing

After you have completed your research on the demand for plumbing services in your area, it’s time to set your pricing. Yes, you will want to provide competitive pricing to attract new clients, but you should consider your overhead and pay your bills.

Come up with a budget that includes all your expenses such as labor, insurance, materials, marketing, rent, and other recurring, outgoing costs. Once you have an overview of your yearly and monthly overheads, you will have a clear grasp of pricing and the number of customers you will require to maintain a consistent cash flow.

6. When You Start a Plumbing Business, you will require to Nurture/Form Relationships

Establishing your plumbing business as a credible entity

When starting a plumbing business, it is important that you form and nurture relationships with suppliers, employees, and subcontractors. Establishing your plumbing business as a credible entity is crucial to helping you dominate your local service area.

Outsource or Hire the Plumbing Work

Outsourcing some plumbing jobs

Outsourcing some plumbing jobs can ease the stress and time constraints that may be caused by working alone. Although you may prefer these services yourself, outsourcing some tasks to plumbers that specialize in a specific aspect of your plumbing business will offer relief, especially when working on fixed timelines.

Hire Professionals

Professionals succeed because they have diverse suggestions or ideas of how best to attain desired results on a particular project. When starting a plumbing company, you should leverage this diversity and hire professionals to bring fresh perspectives and unique ideas to your plumbing business. True professionals will actually save you money by offering expert opinions on matters.

7. Acquire the Right Plumbing Tools, Equipment, and Financing

Plumbing Tools

With your plumbing business plan ready, it’s time to start seeking financial aid from venture capital firms, banks, and other sources of funds. Schedule meetings with financial or credit managers and table your business plan for consideration. Make sure that you open a checking account beforehand to make sure that your company income and private assets remain separate entirely. By so doing, you will give your plumbing business more credibility and safeguard you from potential liabilities in the future.

Once you identify an interested partner to invest in your new plumbing business, you can figure out the best way how you will utilize the funds. Buying a few important plumbing tools and equipment will save you from going to the hardware store for each job service.

But don’t risk all your working capital into buying new shiny plumbing equipment. Begin with the fundamentals, purchased used if you can, and only buy or rent equipment for specialized jobs if you have the skills, license, and customer demand.

Here are some inventory, safety equipment, and tools that you will need to keep in your toolbox.

Inventory and Supplies

Pipes (both copper and plastic)

  • Inlet valves
  • Pipes (both copper and plastic)
  • Fittings
  • Thermostats
  • Elements

Safety Equipment

Plumbing water pipe and safety gloves

  • Heat shields
  • Plumbing gloves
  • Knee pads
  • Safety goggles

Plumbing tools

Plumbing tools

  • Pipe cutters
  • Grips
  • Hacksaws
  • Hand tool set
  • Cordless battery toolset

Besides, you may also want to purchase a reliable van or truck strictly for your plumbing business purposes.

8. Market Your Plumbing Business Locally

Promote plumbing business

Once everything is set, it’s now time to market your small plumbing business and generate qualified leads. By now, you have identified who your ideal client is, and you just require to be strategic to get in front of them.

Spending time on digital marketing strategies is a necessity that few plumbing businesses can afford to ignore today. You don’t have to spend a lot of money on marketing or advertising agencies, especially when starting out a plumbing business. Instead, try to focus on simple plumbing marketing strategies to generate exclusive leads for your business.

Define Your Brand

Creating a strong brand helps to differentiate your plumbing business from the competition. It is a representation of what your plumbing company stands for, goals, and values for business and client success. Depending on the type of plumbing business you want to start, defining and developing your brand involves the following steps:

Create a Good Plumbing Logo

Plumbing Logo

Your plumbing logo is one of your best marketing materials since it is what prospects or clients see when they think about your business. It can represent value for money, reliability, and quality. Your company logo is essential because it will be plastered across all advertising mediums or formats. It often represents your first impression to prospects or clients, so make it count! To make it happen, you can choose to hire a professional logo design agency with a large portfolio of successful designs.

Market and Promote Your Brand

Advertise Your Brand

Now that you have established your brand, it’s time to market or promote it. Outrank your competitors by assisting people to remember your brand while also showcasing professionalism.

Informational/ Promotional Posts can be an effective way of drumming up support for your plumbing business and getting your brand name out there. Printing high-quality fliers and brochures describing your plumbing services and distributing them to local plumbing businesses is a great method for improving local brand awareness.

Professional and well-designed business cards are a tried and proven way of building brand awareness for any plumbing business owner. The good thing with business cards is that they are easy to carry because you never can tell when a marketing opportunity can present itself. A savvy plumber is always on the lookout for a new source of prospects or clients.

Email Marketing is an easy yet effective way to offer a huge ROI on a small budget. It provides a great way of putting your plumbing business in front of thousands of prospects at once or promoting a new plumbing service or offer.

9. Establish a Vibrant Online Presence Before You Start a Plumbing Business

A professional plumbing website is an invaluable marketing tool for any plumber.

Since most of your clients will be searching for your plumbing services online, make it hassle-free for them to find your business with a few internet marketing strategies for plumbers.

A professional plumbing website is an invaluable marketing tool for any plumber. It offers a great way of gathering information from prospects or clients, sharing more information about your offerings, and reaching out to learn more.

For many new plumbing businesses, the prospect of creating a professional website can seem expensive and overwhelming, and this couldn’t be further from reality. In fact, there are tons of affordable and easy ways to obtain a custom website for your plumbing company without hiring expensive freelance web developers or web design agencies.

10. Create a Google Business Profile

Google Business Profile

Since most clients turn to the internet to find new plumbing businesses like yours, it is important to claim your Google Business Profile as soon as possible. This profile provides a lot of helpful information for clients at glance-including closing and opening hours, location, and your company’s telephone number. From your profile page, prospects or clients can navigate straight to your plumbing website for more specific details about your business and the services you offer.

Related: The Ultimate Guide for Google Business Profile for Plumbers

With time, clients will start to leave pleasant reviews of their experiences on Google Business Profile- something that will distinguish your plumbing company from low-rated plumbers online.

11. You Will Need to Obtain Leads After You Start a Plumbing Business

generate leads

Generating leads is one of the main challenges faced by new plumbing businesses. But, obtaining high-value qualified leads is key to any new plumbing business. Here are some tips on how to generate leads for your new plumbing company.

  • Invest in plumbing SEO: SEO provides a great platform to offer valuable plumbing content to your potential customers and generate leads for your business. Plumbing SEO has a lot of benefits for your company; it brings in the highest volume of leads in your service area, and it’s a long-term investment that will pay off in the long run.
  • Take out PPC search Ads: Although expensive, PPC is among the most effective and fastest ways to generate leads for your plumbing business. Your ads will begin to run in less than a week if you do it properly. Plumbing PPC ads have the following advantages; they will help you get hot leads that are actively searching for a plumber in the area, and although it’s expensive, it has immediate results.

12. Focus on Scheduling Service Appointments When You First Start a Plumbing Business

After setting up your plumbing business and all the marketing strategies in place, you will begin to schedule service appointments with existing and potential customers. When scheduling an appointment, always remember the following:

Politely and Promptly Answer the Phone

answering the phone call

Always answer your business phone call instantly since such calls are the lifeblood of any plumbing business (so treat them with utmost importance).

Gather Information

Record all the information regarding a specific project properly. Avoid errors of omission, which lead to underpricing or overpricing of a particular project.

Customer Satisfaction

Make sure that your customers are satisfied by being empathetic and helpful. Work with client’s schedules to avoid any inconveniences that may cause clients to be dissatisfied.

13. After You Start a Plumbing Business: You Need to Build Systems

With time, your plumbing business will require systems that resonate with the current technology. There are several kinds of technologies developed to help plumbing businesses complete tasks and function effectively. A properly established system helps technical or service teams, salespeople, and office staff to manage all plumbing projects easily.

14. Once You Get Started: Improve on Everything

proper planning

Plumbing is a service-based industry, and the revenues can fluctuate from time to time. Factors such as weather patterns and natural calamities will significantly affect your profits. That’s why plumbing business owners require a lot of proper planning to increase their profits. Growing your plumbing business depends on new customers and ideas, which can be attained by:

  • Regularly updating your plumbing website
  • Improving your plumbing advertising strategies
  • Improving your customer satisfaction
  • Broadening your selling skills and increasing the closing rate

Final Advice and Tips About How to Start a Plumbing Business

While it takes a lot of hard work and time to start a plumbing business, it doesn’t have to be a daunting task every step of the way. Having access to the right knowledge and resources can make the process less overwhelming. Here are a few tips that will assist your new plumbing business to thrive in an increasingly competitive market landscape.

Don’t Try to Micromanage Everything On Your Own

consider hiring additional plumbing technicians

Gone are the days when plumbers felt compelled to take on a huge share of daily responsibilities alone. As a plumbing business owner, you can make life easier by hiring administrative staff to deal with incoming calls, contact clients concerning overdue invoices, and schedule meetings with potential employees. You may also consider hiring additional plumbing technicians if you are currently struggling to keep up with work orders.

Plan to Take Time Off

take some time off work for family trips or weekend vacations

Whenever possible, take some time off work for family trips or weekend vacations. Working more than 10 hours daily can make you feel exhausted quickly, so try to execute delegation as much as possible to minimize the workload. While there is still an urge to micromanage everything to keep your business operating smoothly, it is highly recommended that you rely on the support of your staff when you require it.

Always Develop Ways to Reduce Overhead Costs

Reduce Overhead Costs

Finding ways to cut unnecessary costs will help you to keep your company profitable and offer the much-needed buffer for times when there are no jobs.

If fuel expenses on your company vehicles are too high, think of investing in more efficient renewable energy sources like electric or natural gas.

Another money-saving tip is to only buy plumbing supplies as they are required instead of stocking them up in advance. Purchasing in bulk may appear like a great idea, but your space may end up getting full that you don’t have space for storing crucial equipment.

Always Reward Yourself and Your Team for a Project Well Done

After completing an important milestone or project, show your appreciation by taking your team out for dinner or giving them a gift card to a local hardware store. You can also share a portion of your yearly profits with employees, admins, and supervisors.

Giving back to people who make your plumbing business successful will motivate them to strive even harder for the prospect of getting a huge bonus next year.

Frequently Asked Questions on How to Start a Plumbing Business

FAQs

How do I start a plumbing business from the ground up?

To start a successful plumbing company, you should:

  1. Select a name for your plumbing business
  2. Write a business plan
  3. Select your preferred business structure
  4. Register your plumbing business legally
  5. Decide on the kind of plumbing services you will provide to clients
  6. Hire additional plumbing technicians and other administrative staff.
  7. Develop a cutthroat plumbing marketing strategy
  8. Offer a good experience to your clients and establish loyalty

Is a plumbing business profitable?

Yes, a plumbing business is a lucrative business idea since every home or business required clean water and a functional sewerage system.

What do you require to start a plumbing business?

To start a plumbing company, you need:

  • Business Registration
  • Skilled plumbers and labors
  • Professional with sales and marketing skills
  • Plumbing materials
  • Business Insurance
  •  Plumbing work training

How do you price plumbing jobs?

While pricing your plumbing services, you should:

  • First, understand the scope of work
  • Estimate labor costs and material costs
  • Calculate overhead costs
  • Add your preferred profit margin to the breakeven of the plumbing job
  • Create and share your plumbing bid.

Are you ready to start a plumbing business?

start a plumbing business

Starting a plumbing business isn’t the easiest process, but multiple generations of plumbers know how lucrative it can be. Plumbing contractors are naturally hardworking and resourceful and continue to make their companies work.

At the same time, home service contracting businesses like plumbing or roofing have the highest rate of closure in the initial first five years. So the huge challenge is beginning on a strong foundation and remaining successful.

That’s why the best advice we can offer you if you are searching for information about how to start a plumbing business is this: Don t go it all alone. Partner with people that will offer you resources and support your efforts translate into real business success.

Do you have any questions or inquiries about starting a plumbing business?

Schedule a free discovery call with Blackstorm Design + Marketing, and our experts will be happy to help you launch your plumbing marketing campaign today.

Categories
Google Advertising Plumbing

6 Little-Known Ways that Hiring a Google Ads Management Agency for Plumbers Can Help Your Business

If your plumbing company is searching for an online marketing tool to promote your services to the next level, you must think of using Google Ads for plumbers. Google ads, formerly known as Google AdWords, represent the plumbing industry’s most frequently used paid search marketing platform. Most plumbing contractors we have partnered with over the years devote part of their marketing dollars to it.

And if you are looking for ways of reaching your target clients, then Google Ads for plumbers is something you want to try. If you are still on the fence about whether to use Google Ads to promote your plumbing services open. This post will help you with reasons why your plumbing company should be using Google Ads.

6 Reasons Why Google Ads Management Agency for Plumbers is a Top Pick

Google Ads Management Agency for Plumbers

There are many advantages to using Google Ads for plumbing businesses. Here are some of them:

1. Leverage Vast Google Reach

Using Google Ads for plumbing contractors is another huge thing

Because Google is the most used search engine across the globe, using Google Ads for plumbing contractors is another huge thing. With millions of web users looking every time via Google, even their demand for a plumber may be conducted on Google.

This type of scene opened doors for Google Ads to assist you to convince them or promote your great plumbing service offerings. Prepare your best ad and wait for phone inquiries and calls to your plumbing company. It’s all courtesy of Google ads for plumbers.

2. Increase Online Visibility

plumber using a gadget

With Google Ads, you can ensure that your plumbing website ranks among the local top search results. This will greatly improve the chances of homeowners finding you while they look for the plumbing services you provide. Additionally, prospects will become more familiar with your plumbing company when they see your ads repeatedly.

3. Faster Results

plumbing SEO

While plumbing SEO is a huge factor in the amount of traffic that comes to your plumbing website and how search engines perceive your site, it takes time and effort to rank higher on the search engine results page. One of the advantages of utilizing Google ads to target and attract clients, however, is that the results of your marketing campaign are going to be instant. You don’t have to wait for your website to be indexed, instead, you can start seeing the results as you begin the campaign, and you can make changes and tweaks as you go.

4. Learn More About the Market

Google Ads for plumbing companies

Google Ads for plumbing companies isn’t about just advertising. In fact, it can help you get in the minds of your esteemed clients.

Google Ads offers transparent, quick results and monthly reports of your marketing campaigns. It is easy to monitor and analyze the progress of your campaigns because the dashboard gives you all the information related to every campaign.

With this, you can understand the search terms they normally use to identify a website. And every other information other than including the time and date, and locations, they have looked for a keyword.

So, you can use such details to improve your services and refine your plumbing marketing strategy. This would assist you to avoid wasting dollars on people who are not interested in the plumbing services you provide.

5. Controlling Your Budget

Google Ads is one of the effective ways to obtain new clients as a plumber

One of the great features of Google Ads is that you can have control of your budget, and you will never pay more than you had budgeted for because an advertising campaign “went over.” You can set up your budget when you start your campaign and when you have used that budget up, your ad campaigns stop until you are ready to start again. Why should we care? It matters as a small plumbing business owner; you can’t afford those little added expenses when marketing campaigns run over. Those minor expenses pile up instantly and become huge expenses we all understand that big expenses and small plumbing businesses don’t gel.

All in all, Google Ads is one of the effective ways to obtain new clients as a plumber. It is also free to use if you want to adjust your bids from time to time and always track what works and what doesn’t work to keep your ad spend low. Knowing how customers find your ads assist you to determine which search terms should be used in conjunction with others who are performing well at low costs per click.

Should You Manage Google Ads Yourself or Hire a Google Ads Management Agency for Plumbers?

Manage Google Ads

With more than 86% of clients using the Internet to find a local service business, there is no doubt that you should appear on relevant search engine result pages.

To dominate the first page of search engine result pages, you must implement a combination of Google Ads and SEO strategies to skyrocket visibility and grab your potential customer’s attention.

If you are like most local plumbing company owners, you have considered running Google Ads. But, what’s the best way to go about it?

Should you go the DIY route or hire a Google Ads management agency for plumbers? However, there are cons and pros to each option.

To know what the right decision for you is, you should understand the advantages of outsourcing the management of your Google Ads campaign are going to be. This will help you weigh them up against DIY (do it yourself) and clear answer forms-which in most cases is going to be hiring a Google Ad agency is your best choice.

So why outsource your Google Ads campaign to a plumbing PPC agency?

  • Experience

Experienced plumber marketing firms

Experienced plumber marketing firms can provide you the advantage of their best practices and lessons they have learned through various campaigns, and you will not be able to match the performance a reputable plumbing PPC company can offer. If you have never done a Google Ad campaign before, you are bound to make blunders, just like the newbies. While this is nothing to be ashamed of, such mistakes are expensive when it’s your plumbing company on the line.

 The experience will allow the Google Ads agency to manage the entire process as efficiently as possible. This efficiency will apply in everything from the search terms that you utilize to tracking, reporting, and conclusion of the campaign and everything in between. Ultimately, this contributes to a more effective campaign that will generate insane amounts of traffic than if you try to do it yourself.

  • Value for Money

Tapping into the expertise that a professional marketing agency like Blackstorm Design + Marketing has to provide is worth the expense of admission alone.

It might appear counter-intuitive to consider outsourcing as a money-saving scheme or proposition-how can you save some bucks when you are spending dollars on something? When you outsource the management of your Google Ads campaign, you will obtain a professionally managed campaign that yields great results than if you did it on your own.

The investment is nominal when you figure out the advantages of outsourcing. Tapping into the expertise that a professional marketing agency like Blackstorm Design + Marketing has to provide is worth the expense of admission alone.

  • Time Savings

waste no time

Managing a Google Ads campaign is going to snatch time out of your schedule if you are going to do it correctly.

It is not rocket science, but you do require to invest your time to learn the ins and outs of the campaign by booking a Google Ads training course to make the most out of your advertising budget. Outsourcing your Google Ads agency to a professional implies that you obtain the peace of mind which comes from learning the campaign is managed professionally, without you requiring to allocate hours of your day to it.

Benefits of Hiring Google Ads Management Agency for Plumbers

Google Ads Management Agency for Plumbers

Do you want more booked jobs and leads for your plumbing business? If you are not investing and testing Google ads for plumbing companies, then you are losing out. Plumbing contractors and savvy plumbers know that the key to obtaining more booked jobs and more leads from the Internet is to get your web page on the first page of search engines like Yahoo, Bing, and Google.

Here are some of the things that a plumbing Google Ads Management agency like Blackstorm Design + Marketing can help you do:

1. Plumbing Keyword Targeting

right keywords for your business

One of the most crucial things a Google Ads agency can do for your plumbing company is keyword targeting. Keyword targeting is the process of researching search terms related to your plumbing company to create more targeted ads that will generate traffic to your plumbing website without maxing out your Google Ads budget.

When targeting keywords, an ads agency will utilize a number of unique tools to perform keyword research. This research assists to know the best investment for your ad spend by identifying search terms that are regularly searched (this implies traffic) but that are cheaper (this reduces your expenses) while also having low competition (this implies better exposure and lower budget)

2. Budget Management

As a small plumbing business owner, budget is everything.

As a small plumbing business owner, budget is everything. Your business is still small which implies that your budget is limited, and you require to obtain the most out of each penny. An experienced Google Ads agency can assist you to stick to a limited budget through routine monitoring of Google ad campaigns.

What does tracking imply when it comes to plumbing Google Ads? Monitoring doesn’t just mean tracking your return on investment, it also implies….

  • Tracking search trends to make sure that your keyword selection for ads is making the most out of your budget.
  • Analyzing keywords regularly to ensure that keyword competition has not reduced and increased your purchasing power.
  • Performing adjustments to your ads campaign as required to maintain a consistent flow of traffic, remain within your budget and ensure that you are obtaining a huge bang for your buck.

3. Ad Testing

Ad testing is really what it looks like-creating different ad campaigns to experiment how well every ad performs.

Ad testing is really what it looks like-creating different ad campaigns to experiment how well every ad performs. This kind of testing is what makes it easy for you to improve your return on investment by choosing only ads that are proven to generate more leads while staying within any parameters you may have.

For instance, through research, your Google ad agency can create a profile of your ideal client to find out what kind of marketing campaign is likely to respond to. This information can be refined by building multiple test ads to determine which will likely generate the most revenue.

4. Campaign Maintenance

There are so many factors that can dime that proper campaign maintenance and management is crucial.

Once your Google ads campaign is created, there is no warranty that the same targeted keywords or ads are going to continue to be successful a few months or weeks from now. Surfer habits change, trends change, and your competition changes. There are so many factors that can dime that proper campaign maintenance and management is crucial.

Without good campaign maintenance, you can quickly exceed your ad budget for the whole month in just days. That implies that for the rest of the month, your ad budget is zero, and to continue generating traffic and maintaining Google Ads income is going to be impossible!

5. ROI Analysis

return on investment

Another crucial aspect of plumbing Google Ads management is monitoring your return on investment. As a plumbing company owner, you require to make each penny count, which implies that you have to stay on top of your existing ad campaigns.

Through regular tracking, a good Google Ads management agency for plumbers will always make sure that you are making the most out of your return on investment when buying ads. Much of this pivots on regular and thorough keyword research, but it also involves monitoring your competitor’s ad campaigns as well.

6. Save You Time

Maintaining, building, and tweaking ad campaigns can be a full-time job-particularly if you are not sure what you are doing.

Maintaining, building, and tweaking ad campaigns can be a full-time job-particularly if you are not sure what you are doing. Unfortunately, this is time that most plumbers don’t have. As a plumbing company owner, your priorities lie in creating a successful company, and that leaves less time for anything else like Google ad management. Hiring a professional to manage your Google ads ensures that you have the time you require to obtain new leads to a point of stability and establish your plumbing brand in the market.

Do You Need Help with Google Ads for Plumbers?

Google Ads for Plumbers

Do you require help managing Google Ads for your plumbing company? Do you need help starting Google Ads for your plumbing business? Whatever you require, the Blackstorm Design + Marketing team PPC team can help.

Schedule a free discovery call with Blackstorm Design + Marketing to learn how we can help you grow your online presence with Google ads today.

Categories
Plumbing Social Media Advertising

Top 6 Social Media Marketing Strategies for Plumbers

Every day, 70% of Americans use social media to identify local service businesses that serve their household requirements, including roofing or plumbing. If you are a plumber, developing a social media presence can assist you to attract new clients, developing a vibrant online presence, and building your brand.

With multiple social media platforms in the market and numerous ways of creating posts for them, thinking of how to get started can be overwhelming. The challenging part is where to start, but once you understand the fundamental steps involved and best posting practices, you will enjoy numerous benefits and the process. This post will discuss 10 social media tips for plumbers, including tips, advantages, and tricks to success, as well as crucial tools to assist you to get started. Without further ado, let us dive into our post.

What Are The Advantages of Social Media Marketing for Plumbers?

Social Media Marketing

Before diving into the “how” of social media, it’s advisable to get an overview of its benefits.

SEO Benefits for your website

  • SEO Benefits: Search engine optimization is a huge part of any internet marketing campaign. SEO is how your plumbing company gets found by property managers or homeowners typing phrases and keywords into search engines like Bing or Google. A vibrant social media presence increases the likelihood of your plumbing company getting found online, leading to an enhanced website performance (and sales).

Social media networks help you engage with your target audience

  • Helps establish relationships: Social media networks help you engage with your target audience via messages, videos, posts, and interactive content. You have an opportunity to build strong relationships, turning new clients into loyal followers of your plumbing brand.

social media advertising

  • Social media is cost-effective compared to conventional advertising: Direct mail, radio ads, newspaper ads, and TV commercials are costly and always high in client acquisition expenses. Other types of internet marketing strategies can drain your resources and budget. On the flip side, creating social media profiles is much easier, quicker, and free.

trustworthy plumbing business profiles

  • Social media is great for plumbing emergencies: Many people turn to social media and the internet to find assistance with home emergencies. Having easy access to your trustworthy plumbing business profiles shows potential clients that you are a company they can depend on.

marketing strategy

  • Works well with other digital marketing methods: Lastly, social media advertising also works perfectly with email marketing. For example, you can invite email subscribers to follow your social media platforms and your social media followers to subscribe to the emailing list.

How to Pick the Right Social Media Marketing Platform For Plumbers

When selecting which social media network to use, remember that each platform reaches a different target audience. For instance, younger audiences (especially between the ages of 18 and 29- prefer to use Instagram, while more than 60% of Facebook users are between 52 and 64 years. So, it is important to determine your target audience to connect and reach them successfully.

However, owning an inactive social media page that has not been updated in months or weeks can be a bad idea. We highly recommend that you start by committing to one social media channel and optimizing it before diversifying, that way you don’t bite more than you can chew.

  • Facebook

facebook app

Facebook is one of the most famous social media networks worldwide today. It is a great start for plumbing marketing, as the network recommends local service businesses in the area to clients seeking out plumbing services. The platform also helps you post a lot of content, from visuals and text posts to more interactive content such as polls. As most Facebook users are older in age, they are more likely to own homes and require plumbing services.

  • Instagram

Instagram app

With more than one billion active users every month, the visual nature of Instagram appeals to the masses. Besides photo-focused, timeline-style posts, the Instagram’ stories” feature has become an instant sensation, with more than 500 million active daily users.

If you wish to appeal to millennials, Instagram is the way to go. Instagram helps you to utilize visuals as part of your plumbing marketing efforts. You can post photos of your completed projects or the behind-the-scenes appearance of your business. You can leverage the Instagram Reels, and Stories feature to post video clips of your team in an action-an excellent way to improve your brand identity.

  • Twitter

Twitter app

Twitter allows tweets of 280 characters. While this implies there is limited space in what you can post, it serves as a great option to share helpful plumbing tricks and tips, offering engaging content to your target audience. Alternatively, you can share the links to your plumbing service website pages with a prompt quip on why clients should hire you.

  • Nextdoor

Nextdoor app

Nextdoor is a great platform for connecting with other businesses and individuals in your neighborhood. Here, users can begin discussions about local businesses, request recommendations and update them on their favorite plumbing businesses. While you claim a profile on Nextdoor, you get immersed in the community, establishing awareness of your plumbing company for those nearby.

  • YouTube

YouTube app

YouTube is another social media platform, and it’s ideal for developing trust between you and your clients. You can share informative and helpful tips that will assist you to showcase your work and prove to your target audience that you learn what you are doing.

Social Media Marketing Ideas for Plumbers

Now that you know the advantages of social media marketing, you may be searching for tricks for how precisely to utilize social media. Here are 10 strategies for social media marketing for plumbing contractors:

1. Meet Your Target Audience Where They Are At

Target Audience

We strongly believe that utilizing social media platforms strategically can assist plumbing businesses enhance the transparency and perception of the plumber services industry while offering helpful content. However, this will only work if you meet the audience where they frequent most. What social media platforms do they use?

Other social media networks for plumbers include Pinterest, LinkedIn, Instagram, YouTube, and Twitter. Each of these platforms has its unique benefits and features, and our social media specialists will be more than glad to help you determine which is best for your company goals.

2. Know the Content Posting Schedule

social media posting schedule

There is no need to post everything and anything on your social media platforms without being strategic. Knowing how often to post is the first factor to consider with your social media marketing strategy. Posting too much can be daunting, while infrequent posts may cause your followers to believe your company is inactive or closed.

3. Utilize Review Websites

customer review

Another platform to leverage that we failed to state above is review websites. Not only is it crucial to have testimonials and reviews listed on your plumbing website, but to encourage your clients to review their plumbing services on review websites such as Google Local, Yelp, and Angie’s List.

There is a lot being said about word-of-mouth advertising, and very often that’s how plumbing companies are found to start with! Positive reviews and professionally thought-out responses to negative reviews through online reputation management will assist you to retain and gain loyal clients.

4. Share Informational Content

Articles and blog posts

When it comes to plumbing content, visuals are important, and visual posts are likely to be shared more than all text posts. Fortunately, you have multiple options for what to post on social media profiles. Here are some famous post ideas /tips that you need to consider:

Articles and blog posts:  Many potential clients will turn to Google for queries related to plumbing. Posting answers to frequent plumbing inquiries will portray you as an authority /expert, and audiences always appreciate helpful information that is given free of charge.

Promotions: Announcing any upcoming or current deals or services can help drum up your plumbing business and keep your followers updated on your pricing.

Case studies show potential clients your plumbing company process and reflect the success you brought to previous clients. They also help you gather feedback from past clients to be displayed across your platforms.

Milestones: Posting your completed or current projects gives your clients a visual insight into the quality of your work.

5. Be Social

the key to success in social media marketing is being social

Above everything else, the key to success in social media marketing is being social. Like and share posts by others, and create content that will help launch a conversation with your clients. Follow messages online and respond to questions for people in a plumbing bind. Join online groups and kick-start the conversation; soon enough will require your plumbing services and reach out for a paid gig.

This social mindset can help you get the most out of your social media campaigns, whether you use Twitter or Facebook, share demo videos, or invest heavily in paid advertising. A smart plumbing company that maintains its profile can enhance relationships with existing clients, create connections with new ones and improve your bottom line.

Social Media Marketing Services for Plumbers from Blackstorm Design + Marketing

partner with a social media marketing company

While anyone can claim a free social media account and begin posting, partnering with a professional social media management agency can assist you to obtain the most out of your social media presence.

When you partner with a social media marketing company, you will obtain a professional social media audit, a custom strategy, high-quality visuals and copy, and comprehensive reporting on your results.

Working with a social media agency helps you attain your goals without the time investment required to learn how to manage your social media profiles and run campaigns on your own.

At Blackstorm Design + Marketing, some of the social media services we offer to plumbers include:

  • Social media marketing management
  • Social media advertising services
  • Social media design services
  • Online review management services.

Some plumbing contractors do a lot of what we have discussed above on their own, and they do it perfectly. But that doesn’t imply you have to feel obliged to.

If you need help advertising or marketing your plumbing company on social media, schedule a free discovery call with Blackstorm Design + Marketing to learn how our services can grow your business today.

Categories
Plumbing SEO

6 Reasons Why Your Plumbing Business Should Use a Call Tracking System

In the modern digital world, it is crucial to strategize, implement and monitor online campaigns that your business grows. For any plumbing company to succeed, you require a professional website and great tools to monitor its success. We live in an age where such tools exist, measuring online data and traffic is only the tip of the iceberg. Call tracking is the system or tool you require to get a full understanding of your internet (or offline) marketing efforts. This post aims to offer information on the fundamentals of call tracking software and its benefits. Without further ado, let us dive in.

What is a Call Tracking System for Plumbers and How Does It Work?Call Tracking System

You can get a rough idea of a call tracking software based on its name. Simply put, it is a system or software that records details about incoming phone calls and the conversion between attendees and callers. Here are some examples of data that a recording software monitors:

  • Origin of calls
  • The geographical location of the caller
  • The number that has been called
  • Phone call recording
  • Marketing medium used
  •  Type of device

Using this data, you can compare traffic generated by every tracking number and improve your strategy as required. But how does call tracking work for plumbers?

Well, the working process of the call tracking system is quite simple. First, every marketing campaign (whether offline or online) is assigned a dedicated phone number by the software. Then, afterward, each of such tracking numbers is routed to your main business phone number.

Your customer service representatives use the main business number to address and answer each call received through tracking numbers. Ultimately, the call tracking software helps you get valuable insights into your digital marketing campaigns, in addition to responding to customer calls.

For example, it will show you which campaigns are performing exceptionally, such as Google Ads, Facebook ads, and SEO. Using this information, you can either revise your marketing plan or get rid of non-performing campaigns to avoid unnecessary marketing spending.

Furthermore, there are countless other benefits to using call tracking in your plumbing business, as discussed below.

1. Increase Conversions

skyrocket conversion rates

Among the numerous advantages of call tracking, you will find great conversions. In the normal buying process calls typically occur near the end of a client’s journey. They might be a few problems or issues that need to be resolved, such as customer support, warranty, or the service itself. People who raise such concerns are the ones ready to book a job with your plumbing company.

Integrations with plumbing CRM and analytic systems offer sales agents a clear picture of the prospective buyer. It improves your sales and marketing effectiveness, helping them transform callers into paying clients and skyrocket their conversion rates.

2. Attribute Phone Calls to Internet Marketing Efforts

measure goal completions and online conversions

Without call tracking, your business can’t measure the effectiveness of your digital marketing efforts. You can measure goal completions and online conversions with Google Ads (formerly AdWords) and Analytics. But what if someone opts to contact you instead of filling out an online form? With call tracking, phone calls will not be lost in translation. By tracking phone calls like conversions, you will be able to get a clear picture of your plumbing company.

3. Enhance Customer Service with Call Recording

Customer Service

Call recording helps you to collect important feedback about your employees and callers. First, recording conversations helps you to qualify your leads better and spend quality time with those that are likely to convert into sales. Secondly, recording calls helps you listen to conversations between your sales team or customer service and callers to offer customized feedback to your employees. With call recording, you will know what happens when clients contact your plumbing company, and you can use such information to help optimize your customer experience, marketing campaigns, and more.

4. Understand Which Keywords Are Generating Calls

keyword

Call tracking improves the power of your paid search marketing campaigns/efforts by offering you an insight into which plumbing keywords are driving conversions and calls. With prospect-level call tracking, CallRail will assign a special phone number to each visitor, helping it know who is calling your business and how they came to know you online.

After a visitor is done browsing your plumbing website, their unique phone number is freed for another person to use. This feature helps you monitor your PPC ad visitors effectively and know the keywords they use to find your plumbing business online.

When a prospect decides to contact your company, their details are fed into Google Ads and Analytics, helping you to track calls as conversions. Combine this with other information you get from Google Analytics and Ads, and you will clearly understand which keywords are beneficial for your plumbing business.

5. Call Tracking Helps in Eliminating Non-Performing Ads and Pushing Performing Ads

Eliminate Non-Performing Ads

Another benefit of the call tracking system is that it helps you push performing marketing campaigns while eliminating redundant ones. For instance, you can use call tracking software to understand which ad is performing as expected and which is not. This information will be crucial in deciding whether or not to continue with the specific campaign. You can save money by discontinuing the underperforming campaigns.

6. Offer Better Insights into Campaign Data

insight into your plumbing marketing campaign

It is essential to have an insight into your plumbing marketing campaign. This will not only help you in navigating the strategy but also assists you in outlining subsequent campaigns. Using a call tracking system, you can access various matrices and information such as the geographical location of the caller, landing page, marketing medium, and phone call recording.

The more information you have, the more effectively you can strategize your digital marketing campaigns. Besides having a clear understanding of campaign performance, you can comfortably accommodate the needs of your clients as well as the employee training requirements.

Invest in a Phone Call Tracking System in Your Plumbing Business Today

Phone Call Tracking System

Now that you have come this far, you now know about the major advantages of call tracking. Regardless of how well you satisfy or please your clients, you should invest in call tracking to learn about them. Whether you have a large or small plumbing business, you will experience an increase in sales soon after investing in call tracking.

When it comes to plumbing & HVAC, you and your staff must know how to talk with clients. Call tracking is the only way to enhance your communication skills since you can analyze how you and your sales team speak.

Schedule a free discovery call with BlackStorm Design + Marketing to learn how you can improve your plumbing company with call tracking.

Categories
Plumbing SEO

How to Build a Successful Plumbing Company from Scratch

If you have ever thought about building and running a successful plumbing business, you are not alone. Having a flexible schedule, being your boss, and enjoying more financial rewards that come with plumbing company ownership are excellent reasons to build your own plumbing company. 

Every successful plumbing company started with a passion and drive. Even business moguls like Warren Buffet, Bill Gates, and Jeff Bezos began building their businesses from zero. It’s one thing to work in a profession you enjoy, but it is a whole different story turning that profession into a successful plumbing company that supports your employees, you, and your family. 

Running a successful plumbing business can be daunting. And that explains why so many plumbing companies shut their doors even before they get started. Yet, running a successful plumbing company is not challenging when you can avoid and spot the pitfalls. 

A Step-by-Step Guide on How to Start a Plumbing Company from Scratch.

How to Start a Plumbing Company

Building a plumbing business from scratch does not have to be complicated or hard, but it requires some work and planning. Here are the most crucial ten steps to follow when building a plumbing company from scratch.

Step 1: Research Your Target Market

ideal customer

As a new plumber on the block, you need to research your market carefully. Try as much as possible to discover the level of demand for your plumbing services and how your rivals are trying to satisfy that demand. Knowing what your competitors already know won’t cut it. Dive into your target market and analyze it like a pro. Search for keywords that are related to the plumbing industry. Don’t fret if your target market seems flooded. You can use this as your competitive advantage. It implies that if it works for other plumbers, it can still work for you. It also means that there is money to be made here.

Step 2: Write a Plan for your Plumbing Business

plan

I know this is not the “most fun” part of starting your business but a crucial step in building a successful plumbing company. A clear business plan is vital for success as a plumbing contractor, and it will assist you to discover the specifics of your plumbing business and unearth some unknowns. Here are some questions that you need to answer in your business plan.

  • What Are the Costs involved when starting a Plumbing Company?

Costs

Though you can start your plumbing business in your compound, extra space will be required as your business grows. Storage space to keep your plumbing materials must be available. Additional expenses include renting/purchasing an administrative office to paying for high-speed internet, labor, and utilities cost. Workers and liability insurance costs must also be paid. Other recurring expenses include employees’ salaries, office supplies, and internet costs.

  • Is the Plumbing Business Profitable?

growth arrow

Yes, plumbing is a lucrative venture where you can make a six-figure profit after a few years of operation. Plumbing contractors who have been in business for several years can make thousands of dollars in profit every year. Expand across states, the nation, and counties, and your plumbing business will make millions of dollars in profits each year.

  • How Will You Make Your Plumbing Company More Profitable?

More Profitable

The key to increasing your plumbing company’s profitability is to reduce the cost of material and labor while securing a stream of new leads/clients. Establish your offline/online reputation as a high-quality plumbing contractor, and you will start to charge more than your competitors for the same services. Experienced plumbing contractors have a lot of knowledge and skills that property owners are willing to pay for. If you have a dumpster that you don’t use all week long, you can consider renting it out to another plumber who does own one. If you have a storage/office space that you don’t use in full, consider renting it to another business owner.

  • How do you choose a Name for Your New Plumbing Company?

naming your new business

Naming a new plumbing business can feel as daunting as naming a newborn or a puppy. Fortunately, we have already published a guide on choosing a plumbing company name that can help you along. In the meantime, keep these tips on how to name your plumbing business in mind:

  • Avoid names that are too long and difficult to spell.
  • Make sure your preferred name is not used by other plumbers online or offline.
  • Think of how your name will appear on your website URL and social media platforms.

It would be best if you considered your business plan as an outline of your company. A good business plan should contain the following information: 

  1. Executive Summary: This explains your plumbing business services and the problems it solves for the consumers.
  2. Market Evaluation: This should discuss the market you are serving.
  3. Marketing strategies: How will you dive into the market and sell your plumbing services/products?
  4. Operational plan: this outlines the day-to-day operations of running your plumbing business.

Step 3: Form a Legal Entity

business organization

You need to establish a legal business entity like LLC, which prevents you from being personally liable when your plumbing company is sued. You can opt to choose several plumbing business structures, including partnerships, corporations, sole proprietorships, DBAs, and LLCs. Your accountant or financial adviser will select the appropriate one for you.

Step 4: Register for Taxes

taxes

The IRS website is the best place to understand the various state and federal taxes affecting your business if you are starting a plumbing company. Start by checking with the IRS’s Small Business and Self-employment center. Furthermore, you need to check the tax obligations required by your respective state.

Step 5: Open a Separate Bank Account and Credit Card for Your Plumbing Business

Bank Account and Credit Card

Opening a separate credit card and bank account for your business is crucial for personal assets protection.

When your business and personal accounts are mixed, your valuables (such as your home or car) are at risk if your plumbing company is sued. This is what is referred to as piercing your corporate veil.

Step 6: Get the Necessary Permits and Licenses

Permits and Licenses for business

Failure to obtain necessary licenses and permits can lead to hefty fines or the closure of your plumbing business.

Local and State Business Licensing Requirements

Business Licensing Requirements

Specific state licenses and permits may be required to operate a plumbing company. Learn more about licensing in your state by visiting SBA’S reference to state licenses and permits.

Service Agreement

terms of agreement

Plumbing contractors must request their customers to sign a service agreement before they begin a new project. This agreement spells out customer expectations and reduces legal disputes by spelling out payment conditions and terms, intellectual property ownership, and service level expectations.

Certificate of Occupancy

example of Certificate of Occupancy

You can operate your plumbing company out of a storefront, and a plumbing business that operates out of a physical location needs a certificate of occupancy. This certificate confirms that all zoning laws, government, and building regulations have been satisfied.

Step 7: Get Insurance

general liability insurance

Just as with permits and insurance, your new plumbing business requires protection to operate safely and lawfully. There are various kinds of insurance policies created for different types of companies to cover unexpected risks. If you are not sure about the kind of risks your business may face, you need to start with general liability insurance. Another notable insurance policy associated with plumbing businesses is worker’s compensation insurance. If your plumbing company has employees, then most probably, your state will require to have workers’ compensation coverage. 

Step 8: Market and Promote Your New Plumbing Business

promote your new business

Why should a property owner select you to install or replace their water pipe?

That’s a significant question if you want to build a successful plumbing business. And the answer lies in your plumbing marketing. But if you are just starting your plumbing business, it can be daunting to know where to start. Fortunately, this post will discuss crucial plumbing marketing strategies that will help your business nurture trust, generate referrals and earn more clients.

Create a Stunning Plumbing Website to Market Your Business 24/7.

creating website

Your plumbing website should act as your virtual sales representative 24/7/365 and generate a stream of qualified leads. How you create and use your site will influence your plumbing marketing activities-but just building one will not skyrocket your plumbing sales automatically. If you want your plumbing website to market your business online, it needs to have these four main things:

  • It needs to be super-fast: The average client expects your web page to load in less than three seconds.
  • It must be Functional: Plumbing websites should be appropriately coded for SEO, which implies adding structure to the site with metadata like optimized images, schema, Meta, and title tags.
  • Your plumbing website needs to be mobile-friendly: Over 50% of overall U.S. traffic comes from tablets and smartphones.
  • It must be secure: More than 40% of all plumbing websites that appear on the first page of Google are HTTPS, which is why Google has confirmed that it favors secure sites over unsecured ones.
  • It needs to provide helpful Quality Content: A significant ranking factor lies in the quality over your website’s quantity.

If your website is missing any of the above features, you need to partner with a reputable plumbing website design agency like Blackstorm Plumbing Marketing. 

Boost Your Plumbing Website Conversion Rate with a Redesign

website redesign

One of the best ways of increasing your plumbing website conversion rate is by requesting a website redesign from our experts. Our experienced web designers will work round the clock to ensure that your websites generate more qualified leads and skyrocket your plumbing sales.

Maximize Your Reach on Google

SERP

To get more plumbing clients/leads, your business needs to appear on top of the Search Engine Results Page (SERP).

Here are some tips that will help you to stay off Google results:

  • Use keywords strategically
  • Incorporate featured snippets
  • Get quality online reviews
  • Make sure that your Google My Business Listing is accurate and complete
  • Stay on top of Google Algorithm updates
  • Leverage Local service ads.
  • Create profiles on directories like Yelp, Angie’s List, or Thumbtack.

As a plumber, we understand you are busy managing your employees and sourcing materials, making it daunting to optimize your plumbing website for search engines on your own.

The good news is that Blackstorm Plumbing Marketing has a team of experienced SEO professionals who can help your plumbing website rank on the first page of Google and outshine your competitors online.

Invest in Paid ads to Increase Booked Plumbing Jobs

PPC

Pay per Click advertising allows plumbing businesses anywhere to be found on the first page of the Google search results. It is digital marketing where plumbers display ads and pay the advertiser once their ads are clicked. The two significant advantages of PPC are controlled relevance and visibility.

Use Social Media Marketing and Remarketing

Remarketing campaign

Once you have created your plumbing website and started getting some traffic, make sure that you remarket your plumbing services to potential clients who did not contact you. This implies that showing them ads even after they have navigated away from your site. This is important because most prospects will not contact you on their very first attempt.

Social media marketing is also a great option. With a combination of internet marketing and some local service ads, you can target a customer directly with a new client offer.

Manage Your Reputation Online and Offline

Reputation

When it comes to selecting a plumbing company, reputation plays a critical role. After all, no property owner wants to work with a plumbing contractor who does a shoddy job, does not meet deadlines, or does not stand behind their promises.

Word-of-mouth recommendations are still a significant factor in how commercial and residential clients select a plumbing contractor. To take advantage of these positive recommendations, ask your happy clients to refer you to their relatives and friends.

Online reviews are critical too, and you need to make sure that you earn more Google reviews and respond to the reviews you obtain. If that sounds too hard for you to do, make sure that you partner with Blackstorm Plumbing Marketing to manage your plumbing company reputation offline and online.

The Bottom line

bottom line

If the above tips seem so hard to implement on your own, don’t fret because you are just other plumbing contractors we have helped over the years. Your primary focus should be on running your plumbing business and leaving the rest to us. If you need help getting more leads and sales from your new plumbing business, kindly schedule a free strategy session with our growth experts for assistance today!

Categories
Plumbing Public Relations

Tips That Can Make or Break Your Plumbing Business’ Online Reputation

Do you know what prospects or clients say or think about your plumbing business?

Whether you have been in the plumbing industry for a while or a new brand just launching your services, it is important to listen to what people say about your business (either offline or online). Every plumbing company should have an online reputation management strategy to carefully monitor how other people perceive your brand. However, you cannot develop a strong plumbing brand overnight.

Creating a good plumbing reputation requires time and effort, sometimes taking several months or even years to build. On the flip side, even if you offer the best plumbing service in town, one negative review can demolish your good reputation instantly. Negative reviews or comments can spread fast like wildfire, and it is crucial to create a plan to react quickly to solve your client’s problem.

This post will help you know how to manage your plumbing brand’s reputation so you understand what people are saying about your business, including the bad, ugly and good. We will also discuss how to set your brand management crisis strategy for your company so you can react quickly to address any problem.

A good online reputation means clients trust you and the services you provide. Thus, they feel more comfortable booking jobs with your plumbing company, even though they have other plumbers around. Without further ado, let us dive into our post.

What is  Online Reputation Management for plumbers?

Reputation Management

Simply put, plumbing reputation management is the process of improving and controlling how your business is perceived by the public online or offline. It is increasingly becoming hard for plumbers to safeguard their own image online. Social media allows every Tom, Dick, and Harry to say anything about your brand, and it feels like there is nothing you can do about it.

But there is!

There are even experienced plumbing reputation management agencies, like Blackstorm Design +Marketing, whom you can pay to handle this for you.

In broader terms, online reputation management for plumbers comprises three core principles:

  • Maintaining and creating a consistent, public personal of your business or brand.
  • Analyzing and responding to client’s feedback
  • Subduing negative plumbing brand crises.

How does Online Reputation Management for Plumbers Work?

Plumbing company reputation management

Two keys to any online reputation management strategy for plumbers. Plumbing company reputation management typically consists of the following tactics including the two main ones:

  • Monitor: Know what influencers, customers, and competitors say about your plumbing brand.
  • Respond: Take proactive measures to build a positive brand identity, and improve what prospects or clients say about your plumbing business.

Are you already doing this in your plumbing company? There is a likelihood you are not. We are going to discuss every aspect of managing the online reputation management of your plumbing company.

Here we go!

Tip #1: Monitor Your Online Reputation

managing your online reputation

The first step toward managing your online reputation is the most important. Without this, you cannot attain the rest. The idea here is based on the premise that you first hear what people say about you and then respond.

So, you first need to listen carefully.

What you monitor depends on where your plumbing business is present online. Do people talk about your plumbing brand on social media, on forums, or on review websites like Yelp or HomeAdvisor?

By researching the perception of your plumbing business on social media platforms, you will be able to identify the problematic aspects of your brand and improve them accordingly.

Tip #2: Develop a Response Plan

Reputation Management for Plumbers

It is all good to understand what is being said about your plumbing brand online. In fact, it’s important. But how you are going to enhance your online reputation will be courtesy of the action you are going to take and the steps you take.

Nowadays, prospects or clients look at your online presence before they decide if they want to book a job with you. And among the most important parts of your online presence are user-generated reviews and your responses to those reviews.

Follow these crucial tips for creating a response plan:

  1. Engage: Deciding to focus on your online presence is the initial step in making your online presence work for your plumbing company. Claim all of your plumbing company pages and turn notifications on so you are aware when clients are talking about your brand or sharing their experiences.
  2. Be Prepared to Respond: Regardless of whether you agree with an online review or not, having a response plan implies you will respond to every review no matter what. Responding to a review doesn’t have to be a back and forth conversation between your plumbing business and the reviewer, but rather show off your best customer service practices to all future clients. Keep your response short, thank them for their feedback, and then take your conversation offline.
  3. Be open to feedback: Having a strategy in place for responding to online reviews implies that you need to be open to gleaning learnings or insights from your clients who share their experiences online, negative or positive.
  4. Usually, Take the High Road: Your response is a reflection of your plumbing company. The only worse problem than getting a bad review is pairing it with a heated or aggressive response. Use your feedback as a plumbing business owner to remain professional and respectful.

Tip #3: Handle Negative Reviews Delicately

Negative Reviews

What do you normally do when you get that one-star review rating? You can be tempted to brush it off or assume that it never happened and wish that it gets buried in the sea of happy clients.

But you can’t just ignore negative reviews. They are public and remain online probably forever.

Responding to online reviews allows you to clear the air. A recent study found out that over 80% of unhappy clients were worn out with the right response.

So what is the right strategy?

Respond in a friendly, polite, and professional manner.

Tip#4: Build on the Positives

Positive reviews

Just as you should not ignore negative reviews, it pays to respond to positive reviews or comments. These are the reviews that actually improve your online reputation. Not only will you reward clients for saying nice things, but you will also motivate others to do the same.

So that’s simple. You appreciate clients for their kind reviews and hope they share your feedback with their network. But how can your plumbing business even generate more positive reviews?

  • Manage your online profiles actively: By managing your online review platforms like Yelp, Thumbtack, and HomeAdvisor you send signals to prospects or clients that you are responsible and trustworthy.
  • Simply ask for reviews: More than 70% of clients will leave a review if requested. Besides, most people will have a positive impression of a business that cares about the quality of the plumbing services they offer. So simply requesting reviews can enhance the customer’s sentiment toward a plumbing contractor.

Tip# 5: Monitor Your Results

Monitoring online reputation management

The last step is actually to implement changes you have committed yourself to. Did you provide a client with a discount as an apology for poor service? You are investing in online reputation management because you want to safeguard it. More likely, you want to enhance it. So you need to monitor whether it’s working. If it’s not generating desired results, then you need to partner with an experienced reputation management agency like Blackstorm Design + Marketing.

Get Started with Plumbing Reputation Management Services from Blackstorm Design + Marketing Today

Online Reputation Management Services

When it comes to finding innovative and new ways to install plumbing systems, prospects or clients only go to reliable plumbers they can trust. At Blackstorm Design + Marketing, we amplify the success stories of your former customers by sharing that with the internet, thus improving your credibility and trust to the top of the search engine results pages.

Leverage Blackstorm Design + Marketing plumbing marketing strategies to expand your client base. Regarding online reputation, we work to:

Get Your plumbing company noticed

Secure Online Reputation

With all the cutthroat competition out there, it is crucial to stand out from other plumbers online. Blackstorm Design + Marketing reputation management professionals dig in and identify what makes your plumbing company superior to others by displaying board certifications, success stories, and credentials-then doing what it takes to obtain those 5-star reviews to the top of the search engine results.

Emphasize Testimonials

Testimonials

Homeowners want to find a plumber that is going to fix their pipes efficiently and quickly, so they regularly refer to friends, family, and online reviews for recommendations to identify which plumber is appropriate for them. So, we ensure that the highest number of positive reviews are boosted to the top of the search engine results so that your prospects can make an informed choice about who they will probably connect with and trust.

Showcase Your Attributes

keep your brand message consistent across all platforms

Through content generation, PPC, social media, and web design, we promote what makes your plumbing company stand out and keep your brand message consistent across all platforms so that your customers can be assured that they might have an educated decision in getting the assistance they require.

Establish Trust

Businessmen shaking hands

Along with finding the right online review websites to promote your plumbing brand and creating regular messaging for your website and search engines, Blackstorm Design + Marketing reputation management professionals look at your social media platforms to see where we can prove to your followers that you an authority in your industry.

Put Trustworthy Sources at the top

After finding your glowing reviews, success stories, and reputable colleagues, our reputation management experts work tirelessly to get that information to the first page of the search engine results page by utilizing it in advertising, SEO content, and website creation efforts.

SEO services

Schedule a free discovery call with Blackstorm Design + Marketing to learn how our experts can help your plumbing company improve its reputation online today.