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Plumbing SEO

The Ultimate Plumbing SEO Guide: Best Practices and Tips to Get Clients Online

Improve Organic Rankings, Increase Leads and Profitability with SEO for Plumbers.

As a plumbing business owner, it’s not sufficient to only have a company website. Head over to Google and type “plumbing contractor near me” or “plumbers in [your city]. If your plumbing website is not ranking on the first page of Google, then you are losing new business to your competition, guaranteed.

There is no secret that ranking higher than other plumbers on search engines like Bing or Google is crucial. But what if you don’t know the plumbing SEO tips and tricks that will help your website rank higher on Google or Bing? If you are not getting more clicks on your website, you are losing sales/leads to other plumbing contractors online.

SEO is a short form for Search Engine Optimization.

Blackstorm Design + Marketing has come to be known as the best SEO for plumber’s destinations. Search engine optimization provides a unique advantage for local plumbing contractors. This post will provide an introduction and overview to search engine optimization and how you can leverage it to get a consistent stream of clients online.

In this ultimate SEO for plumbing guide, you will learn:

  • What is plumbing SEO, and why is it important
  • How does SEO for plumbers work?
  • What is included in plumbing SEO services?
  • Keyword research and targeting best practices
  • On-Page Plumbing SEO best practices
  • Information architecture best practices
  • Technical Plumbing SEO Best Practices
  • Implementation stage
  • How long plumbing SEO takes
  • How to track and monitor SEO results for plumbers

Without further ado, let us dive in!

What is Plumbing SEO and why is it important?

If you have ever discussed about internet marketing strategies, you might have heard the synonym SEO tossed around. You may have heard that plumber SEO is crucial and has something to do with Google or Bing. But what exactly is plumbing SEO? Read on to get an in-depth overview of SEO and why your plumbing business needs it.

SEO is a short form for Search Engine Optimization. At its core, plumbing SEO focuses on improving the visibility of your plumbing website in the search engine results pages online. This implies that more prospects visit your plumbing website, thus increasing your online traffic and giving you a higher chance of selling your plumbing services to many people on the internet. Simply put, SEO for plumbers aims to improve two things; rankings and online visibility.

"Plumbing Near You" keyword

A homeowner notices that they have a broken pipe or a leaky faucet. Understanding very well that they can’t fix the problem on their own, they turn to search engines like Bing or Google to look for nearby plumbers.

If you are not investing your time and effort to optimize your plumbing website for Google, then prospects or clients will not be able to find your business in the local search engine results. Worst of all, you are likely to lose new business to your competitors if you continue with an approach to plumbing marketing.

If a prospect or client types in a keyword relevant to what your plumbing business can offer, don’t you want to be on that first page of search results alongside your competition? Of course, every plumber wants to be seen at the coveted top position on Google.

There are several reasons why Local SEO is crucial for plumbing contractors. Plumbing SEO can be one of the most cost-effective internet marketing strategies when correctly done.

Here is why;

Plumbing SEO is Affordable

plumbing marketing

Do you know that SEO for plumbers can minimize other advertising markets? Figure out what you may spend on local magazine ads, direct mailers, and other forms of conventional marketing.

Plumbing SEO minimizes advertising costs when you start ranking on top of the search engine results page. When you rank high on Google, you don’t require to pay for clicks or advertise your page. Your ranking will show up above the rest as long as you continue to work on your SEO strategy.

Overall, this will bring more money into your wallet and less than you require to spend on conventional advertising and other forms of plumbing marketing.

Sure, time is money (and plumbing SEO takes time to master), but all factors are kept constant. Still, the process is less expensive compared to the revenue it generates for your plumbing business.

Local SEO Attracts Qualified Plumbing Leads

Local SEO

The promise of high organic traffic won’t be of great help if the traffic is irrelevant or of low quality. It’s crucial to attract clients who intend to hire your company for plumbing services, and those clients must be within your service area.

How do you attract leads who are interested in your plumbing services online? It starts with your plumbing SEO strategy. Incorporating a wide range of keywords on your plumbing website will generate the right kind of traffic for your business.

Based on your keyword choice and targeting options, plumbing SEO can generate qualified leads that are essentially more than 90% near closing when you talk to them over the phone.

Let’s say you are a plumbing contractor in Murfreesboro, TN.

Figure out the difference between cold calling a nearby homeowner versus a potential client looking for a “plumber in Murfreesboro, TN” and coming across your plumbing website.

They are looking for something specific-one that your business can offer them instantly, and it’s clear from the keywords they are typing in on Google search.

  • Consideration: Low-ranking plumbers will not even obtain consideration when prospects want to book plumbing jobs.
  • Discovery: Getting a higher placement on search engines like Google or Bing affects the ability of local homeowners to find your plumbing business.
  • Growth: Organic search impacts each aspect of your plumbing marketing, making it easier to spur growth.
  • Reputation: Ranking on top of organic search results affects the way potential clients see your plumbing brand.

SEO for plumbers Improves Your Visibility on Search Engines

Organic search

If you have not optimized your plumbing website for local search, now it’s time to begin. Plumbers who invest in SEO experience first page rankings on Google and the advantages that come with it.

There are multiple ways to optimize your plumbing website for local search. You can achieve that by including keywords on your website that contain geographical terms, and including these keywords with your plumbing services will assist enhance your visibility on Google.

Other optimization techniques include off-page plumbing SEO. You can improve search engine rankings by claiming and optimizing your Google Business Profile and backlink strategies like guest blogging.

Other reasons why local SEO is crucial for plumbers include:

  • SEO improves user experience on your plumbing website
  • Builds local authority
  • It creates connection and trust with clients
  • Helps you remain on top of client’s minds
  • SEO helps you reach your target audience
  • It is trackable unlike other conventional marketing strategies
  • SEO benefits other plumbing marketing strategies like online reputation management or PPC.
  • Brings more clients through organic search.
  • Plumbing SEO helps you to stay ahead of the competition.

How Does Plumbing SEO Work?

Steps on how search engines work

What drives organic traffic from search engines? How do search engines like Google or Bing work? Search engines are utilized when they have a query and are turning on the internet such as Google or Bing for the answer. Google algorithms are computer programs that search for clues to offer prospects the exact results they are searching for.

Search engines depend on algorithms to find pages and determine which ones to rank for a specific keyword. There are three steps to how search engines work: crawling (otherwise known as the discovery phase), indexing (filling stage), and ranking which is the last retrieval stage.

Step 1: Crawling

The initial step is crawling.

The initial step is crawling. Search engines send out crawlers to identify new webpages and record details about them. These crawlers are also known as ‘robots’ or ‘spiders.’

The primary function of these crawlers is to help discover new web pages that exist and also to regularly check the content on pages that they have visited previously to check whether they have been updated or changed.

Google crawls web pages by following links that they have previously discovered. Therefore, if you have a blog post and it’s linked from the homepage when Google crawls your homepage, it will afterward search for another link and might follow the link to your new blog.

Step 2: Indexing

Indexing occurs after crawling.

This is the second step that search engines use when ranking plumbing websites. Google or Bing use indexing to store content from the Internet and showcase it via search results. Indexing occurs after crawling. Most pages will enter a Google index, but blocked, duplicate or spam pages cannot get indexed.

Once indexing and crawling happen, Google will analyze pages against its numerous factors such as:

  • Backlink profile
  • Speed
  • Mobile-friendliness
  • Usage of keywords
  • And more.

Step 3: Ranking

Ranking only occurs after the indexing, and crawling phases are complete.

Ranking only occurs after the indexing, and crawling phases are complete. So once Google has indexed and crawled your plumbing website, your website can be ranked.

There are hundreds of ranking signals that Google uses to rank and sort content, and they are all classified under three main pillars: on-page optimization, off-page optimization, and technical optimization. Some of the factors that search engines use to rank plumbing websites are:

  • Presence of the keyword in the title tag – Whether the keyword was used on the page and within the title tag.
  • Page loading speed – Whether the web pages load faster and are optimized for mobile devices.
  • Website reputation – Whether the web page and site are regarded as credible or reputable for the topic being looked for.
  • High-value content on your plumbing website
  • Relevant links – from high-quality websites.

The good news is that you don’t have to look for a search engine expert to rank for crucial plumbing keywords in the organic search results. This post will take you through proven SEO best practices for optimizing your plumbing website that can assist drive targeted traffic through search without compromising the integrity of your website. If you want to learn how Google work, there are tons of valuable resources, including:

Now, back to the fundamentals of plumbing SEO. Without further ado, let’s dive into  Plumbing SEO tactics and strategies that will help your plumbing company obtain more clients and traffic from organic searches.

Best Plumbing SEO Keyword Research Practices

Keywords

Without the right plumbing keywords, your plumbing SEO campaign cannot succeed. You can think of keywords as the vehicle of your marketing campaign, and internal links are synonymous with your fuel. Much of your results and success will be driven by every keyword targeted.

Simply put, keywords are the phrases and terms your prospects use when searching for plumbing services you offer online. They reveal crucial information, including the mindset of prospects when they attempt to locate what you provide, and can affect the success of your plumbing business.

Successful plumbing keyword research achieves two things, and it assists the right prospects to find your plumbing business and boosts the ranking of your pages and posts on search engines.

Poorly selected keywords, on the flip side, leave your plumbing website in obscurity. Worse still, they lower your rank if they don’t match the client’s intent.

Using the right plumbing keywords in blog posts, articles, or service descriptions can help you rank higher in search engine result pages and can generate new leads and traffic for months or years after you have published those pages.

The first step in plumbing SEO is knowing what you are optimizing your plumbing website for. This involves identifying keywords that people are searching for that you wish your plumbing website to rank for in search engines such as Google or Bing.

There are various elements that you need to consider when determining the keywords that you want to target in your plumbing website including;

Keyword Search Volume

search volume

Obviously, if no prospect is looking for a phrase or keyword related to your plumbing business, optimizing for it would not help. It is crucial that you research search volume and ensure your choice of keywords will generate the much-needed traffic.

You might end up ranking on the first page of Google for a particular keyword, but if no prospect search for it, it will not generate relevant traffic to your plumbing website. This is synonymous with opening a shop in a ghost town. Keyword search volume is measured using MSV (monthly search volume), which implies the number of times the term is searched per month across all the target audiences.

Relevance

Your content must be the best guide or resource out there for the search query

Search engines like Google or Bing rank content based on its relevance to search queries. This is where the idea of search intent comes into play. Your plumbing content will only rank for a search term if it meets the needs of searchers.

Furthermore, your content must be the best guide or resource out there for the search query. After all, why would search engines rank your content in the top spots if it offers less or no value than other posts that exist on the web?

Keyword Competition

You need to understand who your ideal clients are and what they will look for.

This is one of the crucial factors in keyword research for plumbers but is normally overlooked. You don’t want to target a plumbing keyword if you can’t handle the competition. There are two factors that you need to consider when you want to know how competitive a keyword is for a specific keyword:

  • How many plumbing websites are you competing against?
  • How strong are these competing web pages?

Just like with any other business opportunity, you need to assess the chances of ranking for particular plumbing keywords.

First, you need to understand who your ideal clients are and what they will look for. If you don’t understand who your potential customers are, think of this as a great place to start marketing your plumbing company in general and plumbing SEO.

Next, you want to know:

  • What kind of plumbing services are they interested in?
  • What are their pain points?
  • What type of language do they use when describing the services they need?

Authority

Google will offer more weight to content sources it classifies as authoritative.

Google will offer more weight to content sources it classifies as authoritative. That implies you must do all that you can to become an authoritative source by improving your site with informational, helpful content and promoting that content on social media platforms and backlinks.

If Google doesn’t deem your plumbing website as authoritative, then you can’t compete with authoritative sites unless you have exceptional content.

On-Page Plumbing SEO Best Practices: Tips to Improve Your Rankings On Search Engines

Tips to Improve Your Rankings On Search Engines

On-page plumbing SEO has the ability to bring countless wallet-out prospects and clients right to your plumbing website. Best practices for plumbing on-page SEO refers to tasks designed to assist improve your website’s ranking on Google or Bing.

We originally wrote this as a guide just for Blackstorm Design + Marketing customers, but later we figured out “Hey, who doesn’t love a great checklist for plumbing SEO? That’s why we decide to share it with the world. So here we come.

Here are our ten tricks on SEO best practices for plumbers that you need to know. Without further ado, let’s get started.

Title tags

You should have unique title tags for every page.

Assuming that you have successfully done your keyword research, this is one of the most crucial on-page SEO elements. Title tags tell search engines like Google or Bing what your page is all about and that the page on your plumbing website is relevant for the search phrase or keyword. You should have unique title tags for every page. In organic search results, Google will highlight the keyword if a prospect or client looks for those terms. This boosts click-through rate and visibility.

Let’s say you are trying to rank for “Murfreesboro local plumbers” your title tag might look like this:

Murfreesboro plumbers

Best Practices:

  • You should write your title tag like this: Primary keyword-secondary keyword|Brand name
  • Utilize a dash in between your keyword and a pipe at the end of the name of your brand
  • Avoid duplicating your title tags.
  • Make sure your title tags have 55 characters or less, including the spaces. If you want to know more about title tag best practices, read this post done by Dr. Pete.

Meta Descriptions

Include your keyword in the description.

Meta descriptions are typically the short page descriptions that show up under your title in organic search results. Although they are not classified as a ranking factor by Google, it can impact whether or not prospects click on your page-so-it is just as vital when doing on-page plumbing SEO.

Here is our list of best practices for meta descriptions:

  • Make sure that your meta description is under 160 characters
  • Include your keyword in the description.
  • Use a compelling, full sentence (or two)
  • Avoid alphanumeric elements like -, & or +

Image Alt tags

Image alt-tag is synonymous with SEO of your plumbing website’s images.

An alt tag is typically the name of an image, and your site images should utilize the correct alt tags. Image alt-tag is synonymous with SEO of your plumbing website’s images. It tells search engines what your image is about, which is crucial because search engines nowadays deliver image-based organic results just like they do with text-based organic results.

That implies consumers may discover your plumbing website via images. For them to do this, you need to add an alt tag to your images.

Here are some image alt tag best practices you need to follow:

  • Make it as specific and descriptive as possible.
  • Keep it short than 125 characters.
  • Use keywords in a sparing manner and avoid overstuffing them.
  • Make it relevant to your page content.

High-quality content with targeted plumbing keywords

The page content is typically the heart of your on-page plumber SEO.

The page content is typically the heart of your on-page plumber SEO, and it tells Google and readers what your plumbing business and website are all about. With all the recent Google Panda updates, it is extremely crucial that your page content is relevant and unique. If you have several pages that have the same content, then you are likely to be penalized by Google for duplicate content, and your Google rankings will suffer.

The initial step to crafting unique and relevant content is to select the right plumbing keywords and topics. Perform comprehensive keyword research by looking at Google phrases and seeing what works for your competitor’s websites. You can also use tools such as AnswerthePublic, UberSuggest, and Ahrefs.

Here are our surefire tricks for writing high-quality page content:

  • Include short and long-tail keywords organically
  • Add relevant and engaging visual content
  • Write content that resonates with your specific buyer persona(s)
  • Optimize for conversions with a call to actions (CTAs) to service pages and offers
  • Create content that people will love to share and link to.

Structured Markup

Structured markup is crucial if you want those knowledge panels.

Structured data or structured markup is simply the process of marking your plumbing site source code to help search engines like Google or Bing understand and find various elements of your content.

Structured markup is crucial if you want those knowledge panels, featured snippets, and other content elements you see when looking for something on Google. It’s also how your particular page information appears so neatly when a visitor shares your content on the social media platform.

Note: Structured markup is classified under technical plumbing SEO, but we included it here since optimizing it creates a good on-page SEO experience for users.

Keep your Page URLs descriptive but short

Page URLs

Your website URL is another prime place to insert plumbing keywords. According to studies, incorporating keywords in your site URL appears like a ranking factor.

But that doesn’t imply you should be crazy to add tons of search terms to your URL. Use the same restraint and discretion you applied with your meta descriptions and title tags.

In fact, it is common for a URL to appear shorter than that of those title tags.

Here are our best practices for your page URL:

  • Include your primary keyword in the URL
  • Keep your URL descriptive and short
  • Use hyphens to separate words
  • Use lowercase letters.
  • Remove the unnecessary, extra words
  • Use HTTPS if possible, as Google has already added security as a ranking factor

Internal Linking

It is the process of hyperlinking to other valuable pages on your plumbing website.

Internal linking describes any link on your plumbing website that links to another page on your site. It is essentially the process of hyperlinking to other valuable pages on your plumbing website.

Internal linking is crucial for on-page plumber SEO since internal links send visitors to other pages on your plumbing website, keeping them around longer and thus showing Google your plumbing website is helpful and valuable.

Besides, the longer prospects are on your plumbing website, the more time Google has to index and crawl your website pages. This consequently helps search engines get more information about your website and rank higher on the Google search results pages.

Make your plumbing website mobile responsive

Making your website mobile responsive is extremely crucial.

Google began favoring websites that are optimized for mobile devices even for those searching on desktops. So, making your website mobile responsive is extremely crucial.

It’s important to select a web hosting service, site theme, and design and layout of content that’s navigable and readable on mobile devices. If you are not sure about your plumbing website’s mobile readiness, utilize Google’s Mobile-Friendly Test tool.

Optimize your website speed

your website should load quickly

Whether accessed on a desktop or mobile device, your website should load quickly, possibly in less than three seconds. When it comes to on-page plumbing SEO, page speed comes in big time.

Google loves sites that have a good user experience. If your website loads slowly, it’s likely your visitors will not stick around for long, and Google notices that.

Information Architecture Best Practices

Information architecture is typically an overlooked area of plumbing website design.

Information architecture focuses on how you organize or plan the pages of your plumbing website. The way you plan your plumbing website and interlink your pages can impact how different content types on your site ranks based on user searches or queries.

Information architecture is typically an overlooked area of plumbing website design. Without having a good understanding of how information architecture work, you can end up building a plumbing website that is more confusing than they require it to be or worse still, make your plumbing content inaccessible.

Quality content is the reason why prospects visit plumbing websites. We all know how crucial it is to create quality content, but what is more crucial is to ensure that your content is easy to find.

Search engines like Google or Bing perceive links as “votes of trust” and a great way of understanding what your page is all about and how vital it is (whether credible or not).

Google also pays attention to the text you use to link to web pages, commonly referred to as the anchor text which helps Google to know what your plumbing website is all about.

Likewise, a link from CNN shows that your plumbing website could be important if you link specific pages for numerous areas on your site that portray to search engines that a particular page is crucial to your website.

Besides, the pages on your plumber site have more external votes (from credible sources) and have the ability to help other pages on your site rank higher in search engine result pages.

This idea is called “PageRank.” However, PageRank doesn’t operate the same way it used to when it was first introduced, if you want to understand more about it, read the following good resources below:

Information architecture can be a daunting topic, especially for large plumbing websites, and there are numerous resources that have particular answers outlined at the end of each chapter.

Some of the best practices for information architecture include:

Keep your most important plumbing search pages. This means linking to them occasionally in navigation elements and where possible linking them from a page that has the highest number of links.

You need to understand your most linked-to-pages (use tools like Ahrefs, Moz, and Majestic SEO).

Generally, you need to adopt a flat information architecture for your plumbing website, implying that you keep any plumbing page and most linked-to plumbing web pages. If you want to understand how you can flatten your plumbing website information architecture, click on this video to read more.

Header Response

Header response tags are important technical plumbing SEO issues

Header response tags are important technical plumbing SEO issues, and this can be a daunting topic if you don’t have the skills and expertise. Still, you want to make sure that your plumbing website pages are returning the right code to search engines (200) such as Google, and pages that cannot be found are returning code (400), indicating that they no longer exist. If you get those codes wrong, you could be indicating a “page not found” as a functioning page, which may make it look like a thin or duplicated page. You can use a server header checker to know the status code that your plumbing website pages are returning when search engines like Google or Bing crawl them.

Link Building and Content Marketing

Link building is another important plumbing SEO strategy.

Link building is another important plumbing SEO strategy. Since Google’s algorithm mostly depends on links, having many valuable links is essential in generating organic search traffic. Links are generally like “votes of confidence”- the more quality links you have pointing to your plumbing website, the higher you will rank in search engine results pages (SERPs).

There are a few methods you can use to build links to your plumber’s website. One practical and sustainable approach to building links is focusing more on content marketing efforts like creating and promoting quality content that includes specific keywords you want to rank for and engage in conventional PR for your plumbing business.

As you write your content for your plumber marketing strategy, it is also essential to link to other credible websites to offer additional information on topics that you did not exhaustively cover.

The process of creating and promoting content that will offer you social links and shares is a challenging assignment. But, you will obtain a step-by-step guide to various aspects of plumbing content marketing below, and there are numerous ways to develop content, help it get discovered and rank higher in the organic search results.

Another way to get links to your plumbing website is through guest blogging. This process involves creating blogs in exchange for a link back to your plumber’s website. A third way is to develop plumbing resources (like eBooks and guides) and then contact plumbing blogs and request them to promote them.

Link building can be a time-consuming plumbing SEO strategy, but it’s helpful if you want to see results.

Identify and Understand Your Linking and Sharing Audience

Understand who is likely to link to and share your content.

The first important thing you need to do to obtain traction for your plumbing web content is to understand who is likely to link to and share your content. Several tools can help you know influencers with the plumbing niche, but the most powerful one is Buzzsumo.

Similar tools include follower wonk, little bird, and Ahrefs. The concept of leveraging such tools is to identify potential thought leaders and linkers in your plumbing space and understand what they link to and share. Identify what issues they are experiencing and the kinds of content they generally share, and start to figure out how you can develop something valuable to share with their potential clients (Who would regard it as vital too).

As you go through this process, start to think of how you can help out these influencers. What you can do to assist them to attain their objectives or what could you provide that can be valuable to their target audience? If you can consistently outsource smart content creators within the plumbing niche, you will no doubt start to establish a powerful relationship as you begin creating valuable content.

Choose the Plumbing Content You Can Develop and How You Can Promote it

Focus on creating various kinds of content that will have great value

The next step is to know the kind of plumbing content you can create that can be promoted and shared by others. Here are some tips to help you create plumbing content that will generate a high number of shares:

Develop plumbing content that identifies and resolves your client’s pain points or problems.

According to Mathew Woodward, you can identify great plumbing blog content by listening in on social media forums and media.

  • Check on what works by examining what already works and creating content that is of a similar level, you can minimize the risk and make your content as fail-proof as possible.
  • Make others appear great: state the type of tools you use daily.

Focus on creating various kinds of content that will have great value, promote such types of content, and don’t be afraid about informing people whose target audience would take advantage of such content if they knew it existed.

Map Your Content to specific Plumbing SEO keywords

Last but not least, don’t forget to plug in your keywords! That doesn’t mean that you need to stuff a keyword that is irrelevant any time you create great content. It implies that you can use keyword research as a way of developing the pain points (if prospects are turning to Google to search for services or products, they want plumbing content that responds to their queries).

Schema and Markup

After sorting all the fundamental plumbing website design elements, you will be able to go further and make it easier to obtain more traffic to your website using schema.

Schema is a code that helps search engines understand the meaning behind your plumbing company’s website. It offers them additional information about what your plumbing company does, where you are situated, and how people can reach out to you.

To add schema to your plumbing website, simply insert the code in the back end of your website. If you are not experienced to do this on your own, you can always hire a plumbing SEO agency or developer to do it on your behalf.

Technical Plumbing SEO Checklist

Technical plumbing SEO is an important part of your plumbing SEO strategy

Technical or off-page refers to the process of optimizing the indexing, crawling, and rendering phase of your plumbing website to attain higher search rankings on Google. Technical plumbing SEO is an important part of your plumbing SEO strategy, which is why the website needs to meet all the recommendations of search engines. It refers to search engine techniques that are not related to the content on your website.

Now that you know the fundamentals of plumbing SEO, here are some tricks you can utilize to improve your off-page plumbing  SEO and boost your organic search rankings:

Mobile Friendliness

Having a mobile-friendly plumbing website is more crucial than ever.

Let’s begin with this most basic off-page plumbing SEO tip.

One of the major Google algorithms in 2015 was to offer more preference to responsive, mobile-friendly websites. Back then, Google penalized websites that were not mobile-friendly. Fast forward to today, having a mobile-friendly plumbing website is more crucial than ever.

If your plumbing website is driving relevant traffic from mobile searches, this will impact your rankings on mobile devices, a fast-growing segment.

With the skyrocketing usage of mobile devices, a responsive website has become valuable. Your plumbing website must adapt to different mobile devices and operate optimally on each one of them. Many prospects looking for plumbing services conduct a search on Google using their smartphone.

Today, Google shows results based on the proximity of the user to your plumbing business location. Plumbers can enhance mobile SEO via the following tactics:

  • Seamless navigation: URL hierarchies and internal links are more important on mobile.
  • Responsive design:  A design tactic that helps plumber websites adjust to the accessed device.
  • Test your mobile plumbing website: You can use any of the following tools Google’s Mobile-Friendly test to make sure that your website is responsive.

Speed your plumbing website

Website speed is more crucial than ever.

When it comes to plumbing SEO, website speed is more crucial than ever. Make no mistake. If your plumbing website is slow and takes more than three seconds to respond, Google will put a penalty on your site.

That means even if your plumbing content is pure gold for that specific topic, your plumbing website will rank lower on Google than it would if your site had fast loading times.

This is an off-page plumber SEO aspect that you cannot afford to overlook. You can use any of the tools listed below to test your plumbing website speed:

If your plumbing website is taking more than three seconds to load, it can seriously affect your user experience. Fortunately, you can use the following tips to speed up your plumbing website:

  • Optimize your site’s images: Utilize a compressed image format such as JPG in most of your posts. Use tools like TinyPNG to compress your image files.
  • Enable browser caching: This will help you store visitors’ data temporarily on a computer so that they don’t have to wait for your site to load every time they visit.
  • Utilize a content delivery network: Utilize a content delivery network to boost your website’s speed.

Redirects

Plumbing contractors should regularly explore ways to improve your off-page SEO. If you don’t implement redirects correctly, this can have great effects on your organic search results. Here are some reasons why your plumbing website may want to redirect to another page as discussed below:

  • Duplicate content: Say, for example, your plumbing website has a page about “drain cleaning,” but you want to upgrade to residential drain cleaning. You want to redirect the low-value page to the high-quality one.
  • Search Optimization: If one of your plumbing URLs is optimized for search engines, a 301 redirect will help you to achieve that.
  • Rebranding your website: If your plumbing business rebrands or obtains a new website, you need to redirect the top pages to their counterparts.

XML Sitemaps

XML sitemaps help search engines to locate and index your plumbing webpages.

XML sitemaps help search engines to locate and index your plumbing webpages. Ensuring that you don’t add irrelevant pages and submitting your page for sitemaps does not warrant that your website will rank high for a specific keyword. There are cons to having an XML sitemap, and implementing one can have a positive benefit to your plumbing SEO.

Sitemaps are particularly crucial if:

  • Your plumbing website is not well structured or linked
  • Your site has no external links
  • Your plumbing website contains a lot of archived posts

Migrate your plumbing website from HTTP to HTTPS

Google included HTTPS protocol as one of the ranking factors.

Back in 2014, Google included HTTPS protocol as one of the ranking factors. So, if your plumbing website is still HTTP, it’s time to make that switch. HTTPS will safeguard your visitor’s information to make sure that the data offered is encrypted for data leaks or hacking.

Avoid Duplicate Content

Duplicate content dilutes the value that your content offers to users.

Thin and duplicated content is another area that was solved by the recent Google Panda updates. Google aims to offer high-quality plumbing content. Duplicate content dilutes the value that your content offers to users, thus minimizing the chances of ranking for competitive keywords. Having large quantities of duplicate content makes your site show up like it is cluttered with low-value content in the eyes of search engines.

Meta No Follow, Robot.txt file, and MetaNoindex

You can instruct search engines on how to crawl and index your plumbing content.

Lastly, you can instruct search engines on how to crawl and index your plumbing content. For instance, you can tell Google not to crawl a specific section of your plumbing website in a robot.txt file. The file may exist at your plumbing website at yourwebsite.com/robot.txt file. You need to make sure this file doesn’t block any content that you want to be indexed on your website. You can utilize the meta unfollow or meta no index tags for similar purposes, although each operates independently.

Off-page SEO can be challenging on your own; you should seek assistance from a reputable plumbing SEO agency.

How Long Does Plumbing SEO Take?

Plumbing SEO campaigns can take several months before you begin seeing significant results.

It is normally said plumbing SEO is a marathon, not a sprint, which implies that you should not expect to see desired results in short term. Plumbing SEO campaigns can take several months before you begin seeing significant results.

This is because Google needs time to crawl your website and monitor users’ interaction and behavior with your plumbing website. A good plumbing SEO campaign leads to a high ranking in the SERP but more essentially an influx and steady increase of new clients. It can take a while before you begin to see the results of a plumber SEO strategy, but the average is normally between three to six months.

Frequently Asked Questions

FAQs

What is SEO for plumbers?

SEO for plumbers is a systematic process of editing and creating the website content and code of your plumbing company to help it rank on search engines like Google or Bing. To help your plumbing website rank higher on Google, it needs to be secure, mobile-friendly, fast, and full of valuable content.

Do I require a plumbing SEO audit?

A typical plumbing SEO audit includes software and analytics implementation, which is designed for the plumbing industry, competitor analysis, keyword research, and evaluation of your site structure, code, and content. A plumber SEO audit review assists you to understand your campaign results.

What is included in plumbing SEO services?

In your plumbing SEO package, you will obtain an online competitive analysis, code optimization, local SEO, new website or blog content, tracking and measurement reporting, and continuous tweaking to refine your campaign results.

Should I work with a plumbing SEO campaign?

An SEO agency deals with the day-to-day tasks of boosting your plumbing company’s online presence. If your company doesn’t have the time or resources to go through stacks of rankings, analytic data, and traffic patterns, you need to partner with a plumbing SEO agency.

Is Blackstorm Design + Marketing a certified Google partner?

Blackstorm Design + Marketing is a Google premier partner. When you hire us, you work with a team of professional web design experts, SEO experts, and more.

Do your plumbing SEO packages include social media?

Yes, our experts will manage your social media accounts. We will make your brand get in front of your ideal clients and manage your social media presence on LinkedIn, Instagram, Facebook, Twitter, and other social media platforms. Our team can assist you to capture the attention of your target audience with social proof, measurable goals, and social proof.

Grow Your  Business by Getting Your Plumbing SEO Strategy Right from Blackstorm Design + Marketing

We make your plumbing website visible on search engines by using our business expertise.

Search engine optimization is a sure way of getting consistent new clients, and if you want to compete in the local plumbing industry, you need to ensure that your plumbing business appears when potential clients look for a plumbing contractor in your location. Local SEO for plumbers can help you achieve that, which is why it is the most important investment that you can make in your plumbing business nowadays.

However, there are two ways to do SEO for your plumbing business including white-hat and black-hat SEO strategies. Black-hat Plumbing SEO is where you use illegal ways to trick Google or Bing to rank your website higher in search results without following the laid down best practices. While Black hat SEO strategies can seem effective in the short term, it doesn’t abide by the rules and can make your plumbing website to be penalized.

On the other hand, white hat plumbing SEO, which we practice here at Blackstorm Design + Marketing, plays by the rules and can last for many years, making sure that you obtain value for your money and time. By developing links from relevant and legit sites and improving your presence on social media, we can generate more leads and traffic to your plumbing business.

If you want to leverage all the benefits of plumbing SEO, we can help!

We make your plumbing website visible on search engines by using our business expertise.

At Blackstorm Design + Marketing, we bring years to search engine optimization for plumbers. With our personalized digital marketing strategies, combined with our passion for generating real results, we will offer your plumbing business more phone calls, quote requests, and revenue.

We hope this definitive guide has offered important information to rank your plumbing website higher on the search engine result pages. As always, if you have any questions or concerns, feel free to book a free strategy session to learn more about our award-winning plumbing SEO strategies today.

Categories
Google Advertising Roofing

Roofing Google Maps Listing E-Book

12 Steps to Rank Your Roofing Business Higher on Google Maps

Put your roofing business on the map, get discovered by clients, outrank your competitors, and secure more clients- all for free. Follow these top 10 ways to improve your visibility on Google Maps.

Let’s imagine…

You are looking for a roofing contractor in your area, and you need them for a leaking roof.

Where do YOU begin your search?

If you answered Google Maps, you are not alone.

These days, many people are turning to Google Maps to discover local service businesses like roofing, heating & air, or plumbing and make more informed purchasing decisions.

So how can your local roofing company rank higher in the place prospects are increasingly searching to book your roofing services?

Your Google Maps listing is an important roofing marketing tool for your company. 

It can assist you in getting discovered by new clients, generate more business and stand out above the competitors for FREE. But these advantages are only achievable if your listing has great visibility, and just because your roofing company is listed in a specific service area does not imply that Google will instantly rank it higher for organic searches in that area.

Google Maps

In fact, proximity is only one of the numerous factors that Google Maps uses when ranking your business listing. In this article, we are going to discuss 10 strategies/tactics to get your roofing business Google Maps listing to rank higher in organic results and reap all the advantages.

We are going to teach you on:

  • How to claim, verify and optimize your Google Maps listing if you have not already done so,
  • How to offer supplemental information that increases your rank and boosts your rank.
  • Additional action steps you can do on your roofing website to further boost the rank of your Google Maps listing.

Without further ado, let us dive in!

Why is Ranking Higher on Google Maps Crucial for Your Roofing Business?

These days, Google is the go-to for local searches, and with more than 50% of all searchers having a local intent, your roofing company needs to appear in Google Maps searches.

To outrank other roofers in such a competitive environment, you can have your listing through the Google Business Profile (formerly known as Google My Business).

This will ensure that when prospects look for “roofing companies near me,” they see only the relevant details about the roofers, including availability and address, amongst others.

Optimizing your Google Business Profile will give you a competitive edge over other roofing companies and help you close more sales. Many advantages come along with ranking your roofing business higher on Google Maps.

Ranking Higher On Google Maps Increases Your Visibility Online

Research shows that Google Maps is the most preferred navigation app for more than 60% of internet users. And with users rarely searching past the first few results when searching for a place to go, it is important to ensure that your Google Maps listing is claimed, verified, and optimized to appear for relevant organic searches.

Google Maps listings provide an effective way to get your roofing business in front of ‘wallet out prospects’ or clients. The initial things that appear are Google Ads advertisements and local 3-pack, followed by organic results for the searched roofing service or product.

Visibility

When you create a roofing Google Business Profile, it will improve your company’s visibility online. 

You stand a great chance of obtaining more roofing leads by ranking higher on the maps.

Your roofing business will be perceived as an expert in the field because it is ‘preferred by Google. This will incline prospects searching for new roofs are likely to come across your website or business.

Listing Your Roofing Company on Google Maps Helps You Share Crucial Information with Your Prospects

Your roofing Google Maps listing is crucial for remaining in touch with your customers and updating them on the latest news.

You can share essential information about your roofing company, such as contact details, address, or working hours, to help potential clients learn more when they look online! More so, they will be able to call you if there are any concerns or problems around their home remodeling project.

Ranking Higher on Google Maps Will Help Your Roofing Business Earn Trust from Customers

It is a challenging job being the roofer of choice for customers, and you should win them and establish sufficient trust before they choose to work with your roofing company, which can be hard when there are so many other roofers out there.

From the time a prospect first contacts your business, you should earn that trust and prove to them that their roofing needs are priority enough for you to take care of.

Outranking the Competition

Your roofing Google Maps listing gives you a chance to stand out from other roofers in the industry. It offers a brief description that will help prospects identify what roofing services you provide, which may be vital for them if they have been searching all over the internet.

The last reason why you need to rank higher on Google Maps is that it will improve the quality of your listing and include several ways for clients to engage with your roofing business. With 86% of clients utilizing Google Maps to search for a local service business like plumbing or roofing, this opens a lot of opportunities to increase your engagement.

A Google Maps Listing for roofers has multiple advantages worth noting. Don’t let this chance slip away, so ensure it is correctly set up before another person captures it.

How to Get Your Roofing Business Listing Rank Higher on Google Maps

So how do you get your roofing company to show up higher in Google Maps?

Just like there are off-page and on-page optimizations for local roofing SEO, there are off-listing and on-listing factors for Google Maps. 

But first, you need to have your roofing business listed on Google Maps and claim your listing, which we will be discussing below.

1. Add Your Roofing Business to Google Maps

Of course, you can’t perform a successful roofing Google Maps marketing or rank higher if you don’t have an existing Google Maps listing somewhere. If you have an existing listing already, you can skip this part.

However, if you don’t have a listing, follow the crucial steps below to add your roofing company to Google Maps:

  1. Head over to Google.com/maps or go to the Google Maps app on your phone and look for your roofing business name.
  2. If your business shows up in the drop-down menu with a location alongside it, then your company is already listed. Head over to the next section.Steps to add your roofing company to Google Maps
  3. However, if your roofing company doesn’t appear, you will notice an option in the drop-down menu to add a missing place.Steps to add your roofing company to Google Maps

After you click on that, a prompt will come up asking you to input your location, category, and name.

Location, category, and name

Anyone in the world can add a roofing business to Google Maps. So, even if you haven’t claimed your business, we highly recommend that you check to make sure that your company listing doesn’t already exist. 

Don’t fret because the person who adds your roofing company to Google Maps doesn’t control the listing. Only the person who claims the Google Maps listing by proving ownership of the company has that control, which leads us to our next point.

2. Claim Your Roofing Google Maps Listing

The second step in getting your roofing company to rank higher on Google Maps is to claim your listing. If you want to reach higher positions in your roofing Google Maps listing, you need to prove to Google that you are the real owner of the business.

When you create the listing, all you will be able to offer is the category, location, and name.

But when you claim your listing, you will be able to provide many more details about your company.

The more details a roofing business listing offers, the higher it will rank on Google Maps.

Plus, you cannot proceed with any other steps in this book if you have not claimed your listing.

Having a free Google Business Profile is a prerequisite to claiming your roofing business on Google Maps.

If you have an existing GBP already, just pull out your Google Maps Business listing, choose the option that says “claim this business” or “Own this roofing business?” and later follow the prompts. 

Claim Your Roofing Google Maps Listing

Unclaimed

3. Add Complete  Details to Your Roofing Google Map Listings

By now, you have a Google Business Profile and a Google Maps listing attached to it; you are ready and armed to optimize it for higher ranking in local roofing search results.

As we stated earlier on, the more details your listing offers, the higher it will rank in organic search results.

To include more information in your listing, sign in to your Google Business Profile account. (google.com/business)

Here you will come across a dashboard with multiple tabs down the side.

Google My Business account dashboard

Choose the “info” tab, which includes your category, service area, address, name (where applicable), special hours, website, attributes, description, and phone number.

Here are some strategies for optimizing these Google Business Profile sections to achieve higher rankings on Google Maps:

Use Consistent Name and Address Citations

Google Maps ranks roofing companies it can trust, and one element of your trustworthiness is the consistency of details about your company across the web.

For instance, say you have a business called “North Shore Roofing Company.” Ensure your roofing business name in your Google Business Profile dashboard is precisely that and not a minor variation, like N. Shore Roofing Business or North Shore Roofers ltd. 

Also, make sure that your business name is the same (identical) across all your other online properties, such as your roofing website, Facebook profile, Yelp listing, and more. The same applies to your address information (for instance, using “St” vs. “Street”).

Use a Local Phone Number

Google doesn’t pay much attention to toll-free (800 and 877) numbers since these kinds of numbers are regularly utilized for spam. 

Use a local phone number together with the area code of your location.

This will assist you in ranking your roofing business higher in Google Maps, and it will also verify for searchers that your roofing business is situated in that area.

Include Your Main and Tracked Number

If you utilize a phone call tracking system, utilize a tracked number for your primary roofing business number and your main number as a secondary number.

This will help you to receive most of your calls coming in through a tracked line so you can understand the efficiency of your listing; however, with the main number available in your listing, Google can later match your number with the other listings and your roofing website.

Keep Your Operating Hours Updated

Google Maps roofing company listing tells browsers if your business is closed, open, closing, or opening soon. (And during the Covid-19 pandemic, whether it is closed temporarily- thus making it a crucial roofing SEO tactic).

Keeping your operational hours properly updated tells Google that you are active and, so, trustworthy, and this will assist you in ranking higher.

Operating Hours

This will also prevent clients from driving all the way to your office only to find that it is closed or closing, which can cause them to leave a negative review (which adversely affects your rankings on Google Maps).

Write a Clear Roofing Business Description

The description on your roofing Google Maps listing should offer an overview of your company to assist orient visitors, as well as unique attributes that compel searchers.

You should write your roofing business description in a tone that resonates with your brand to help build a better connection.

Make sure that you include your keywords in the roofing business description, as this will assist your business listing on Google Maps to rank for searches that contain your company name but for searches related to your roofing services and products as well.

Choose the Right Category for Your Roofing Business

When it comes to ranking higher on Google Maps, the category in your roofing business that appears on Google Maps is very crucial.

The primary category is going to be important in ranking your roofing business.

You would want to choose the primary category as the one that accurately describes your roofing business. You can also add secondary business categories as well.

Remember that you cannot add custom categories, but if you start typing your main offering in the box, you will see a drop-down menu of possible categories to select from.

4. Add Photos to Your Google Maps Listing

Adding photos to your Google Maps listing is a great way to show your clients more about your roofing business and show off your roofing services.

Google loves it when you upload quality photos to your map listing. 

First, it shows that you are an active listing to rank higher in organic search results. 

Second, Google’s photo recognition is progressing, and Google is beginning to show images in the local search engine results. 

Thirdly, the roofing SEO rule of thumb is that Google loves what clients love, and clients love photos. 

Plus, if you don’t include photos in your map listing, it will display a generic map image like the one below:

So, to enhance your Google Maps ranking, add compelling and high-quality photos to your company listing that catch what it is like to be in your roofing business.

You can do this by heading over to the “photos” tab in your Google Business Profile dashboard and clicking on the blue circle that has a white plus sign. From here, you will be able to drop and drag several videos and or photos at once. Ideally, you should try to add at least one photo daily.

5. Encourage People to Leave Reviews on Google

Google loves what clients love. You should not be surprised that Google Maps gives higher rankings to roofing business listings with stellar reviews on Google. 

So, how do I obtain more reviews on Google? 

Well, when you create a Google Map listing, this instantly opens your roofing business up to Google reviews.

Google reviews

But that doesn’t imply that you will receive them. 

As a roofer, you will need to be proactive in requesting reviews, and you will also be required to respond to them. 

Responding promptly to Google reviews encourages more of them and reduces the damage of less-than-stellar reviews. Plus, your responses show other potential clients how attentive you are to clients and how well you resolve problems.

Google reviews can be scary, but unless your roofing service is atrocious, negative reviews tend to be far and few between. Plus, as long as you answer properly, you can reverse and mitigate the damage of a negative review.

6. Consolidate Your Duplicate Google Maps Listing

Whatever you do, you don’t want several roofing businesses listed on Google Business Profile for the same phone number, location, and other details.

Google will discredit businesses with multiple locations or phone numbers listed for one real business.

When this occurs, you are impacting your organic rankings negatively for all these related map listings, as it is confusing to both your customers and Google.

Weed out duplicate roofing Google Maps listings and superfluous details to make sure your one real listing will rank.

7. Regularly Publish Quality Posts to Your Google Maps Listing

Like Facebook, you can create and publish quality content that shows up right on your Google Maps company listing. 

Regular posts like this tell Google that you manage your listing proactively, which is a major factor they look at when awarding rankings.

In addition, when clients are on search engines like Google, they have high intent, so via Google posts, you can obtain offers in front of a ready-to-engage target audience.

Create and publish quality content

How to Use Your Roofing Website Rank Higher on Google Maps

Apart from taking action directly from your Roofing Maps listing, there are some optimizations you can perform on your website to rank higher on Google Maps.

8. Make Sure Your Roofing Website is Responsive

The first step is to ensure that your roofing website is responsive, which implies that it operates optimally across any screen size or device.

This is because Google Maps listing has a link to your roofing website, and more than 60% of Google searches take place on mobile devices.

So if your listing directs searchers to a roofing website that needs zooming and pinching, has lots of broken links, or loads at a tortoise pace, your roofing Google Maps listings will be adversely impacted.

9. Optimize Your Web Presence by Using Local Keywords

If you want to rank higher on Google Maps, you should make sure that your online presence, including your external content and roofing website, is optimized for your local target market. Of course, this will assist your roofing website to rank higher in Google’s organic search, but it will also affect how high or low your Google Maps listing ranks.

So make sure that you include location-specific keywords on the major pages of your website, like the about us page, contact us page, blog posts, and even service pages- not just on the title of your pages, but also on the body text, image tags, captions, URLs and headings.

This shows Google that your roofing website is well known or prominent in your local service area, which can make the giant search engine feel more obliged to rank your company higher on Google Maps for that specific area as well.

10. Embed the Google Map on Your Roofing Website

Another way to rank higher on Google Maps is to embed a Google map on your roofing website, which most roofers do on the contact us page.

Adding a Google Map right on your roofing website is a great way to help Google connect your company with the location.

This is another way of telling Google that your company is actually situated where your listing says it is.

Utilize the same address that you have on your Google Maps roofing business listing.

To add a Google Map to your roofing website, look for your business name in Google Maps. Click on “share” in your listing and choose the “Embed a map” tab. Copy and paste the link on your roofing business’s contact us page.

11. Use Local Roofing Business Schema

When it comes to structuring your roofing website content, and particularly business details, Google and Bing prefer standardization- which has led to the invention of schema.

Local Schema helps roofing businesses to wrap code around the content to make it easier for Google to index and crawl your website.

The local roofing business schema covers most of the same company details captured in a Google Business profile, which will be cross-referenced by Google.

The easier it is for Google or Bing to validate your business location, the more likely your roofing business is to rank prominently in Google Maps.

12. Create Local Backlinks

Inbound links or backlinks are regarded as an extension of your NAP strategy, whereby you search for relevant, local third-party websites that link to your roofing website pages.

Backlinks can validate your roofing business from both service and local perspectives. If you maintain listings with links in local business directories, you will want to make sure those listings are in the good categories if category options are provided.

Generally, these links to your roofing website are “follow” links, which implies Google will recognize and follow the source of the link to your website content.

Most online business directories understand the importance of “follow” links and so charge for inclusion, but you should search for opportunities to get links from other non-paid sources such as service organization sites or industry-relevant partners.

Leverage the Advantages of Ranking Higher on Google Maps

We bombarded you with a lot in this article, so let us recap on how to rank higher in Google Maps:

  1. Create and claim your roofing Google Maps business listing
  2. Complete each section of your Google Business Profile dashboard
  3. Keep your NAP (Name, Address, and local Phone number) consistent on the web.
  4. Properly categorize and describe your roofing business.
  5. Add posts and photos to your Google Maps listing
  6. Obtain more Google reviews
  7. Consolidate duplicate listings
  8. Make your roofing website responsive
  9. Target your roofing website for local keywords
  10. Add a Google Map to your roofing website
  11. Use local business schema
  12. Build local backlinks

Roofing business listings on Google Maps are slowly becoming more advanced, helping clients to instantly obtain the information they require and make educated buying decisions. 

Follow the tactics in this book to get your roofing business showing up higher on Google Maps, and you will get the increased engagement, revenue, and visibility that comes along with it.

Categories
Plumbing Public Relations

Tips That Can Make or Break Your Plumbing Business’ Online Reputation

Do you know what prospects or clients say or think about your plumbing business?

Whether you have been in the plumbing industry for a while or a new brand just launching your services, it is important to listen to what people say about your business (either offline or online). Every plumbing company should have an online reputation management strategy to carefully monitor how other people perceive your brand. However, you cannot develop a strong plumbing brand overnight.

Creating a good plumbing reputation requires time and effort, sometimes taking several months or even years to build. On the flip side, even if you offer the best plumbing service in town, one negative review can demolish your good reputation instantly. Negative reviews or comments can spread fast like wildfire, and it is crucial to create a plan to react quickly to solve your client’s problem.

This post will help you know how to manage your plumbing brand’s reputation so you understand what people are saying about your business, including the bad, ugly and good. We will also discuss how to set your brand management crisis strategy for your company so you can react quickly to address any problem.

A good online reputation means clients trust you and the services you provide. Thus, they feel more comfortable booking jobs with your plumbing company, even though they have other plumbers around. Without further ado, let us dive into our post.

What is  Online Reputation Management for plumbers?

Reputation Management

Simply put, plumbing reputation management is the process of improving and controlling how your business is perceived by the public online or offline. It is increasingly becoming hard for plumbers to safeguard their own image online. Social media allows every Tom, Dick, and Harry to say anything about your brand, and it feels like there is nothing you can do about it.

But there is!

There are even experienced plumbing reputation management agencies, like Blackstorm Design +Marketing, whom you can pay to handle this for you.

In broader terms, online reputation management for plumbers comprises three core principles:

  • Maintaining and creating a consistent, public personal of your business or brand.
  • Analyzing and responding to client’s feedback
  • Subduing negative plumbing brand crises.

How does Online Reputation Management for Plumbers Work?

Plumbing company reputation management

Two keys to any online reputation management strategy for plumbers. Plumbing company reputation management typically consists of the following tactics including the two main ones:

  • Monitor: Know what influencers, customers, and competitors say about your plumbing brand.
  • Respond: Take proactive measures to build a positive brand identity, and improve what prospects or clients say about your plumbing business.

Are you already doing this in your plumbing company? There is a likelihood you are not. We are going to discuss every aspect of managing the online reputation management of your plumbing company.

Here we go!

Tip #1: Monitor Your Online Reputation

managing your online reputation

The first step toward managing your online reputation is the most important. Without this, you cannot attain the rest. The idea here is based on the premise that you first hear what people say about you and then respond.

So, you first need to listen carefully.

What you monitor depends on where your plumbing business is present online. Do people talk about your plumbing brand on social media, on forums, or on review websites like Yelp or HomeAdvisor?

By researching the perception of your plumbing business on social media platforms, you will be able to identify the problematic aspects of your brand and improve them accordingly.

Tip #2: Develop a Response Plan

Reputation Management for Plumbers

It is all good to understand what is being said about your plumbing brand online. In fact, it’s important. But how you are going to enhance your online reputation will be courtesy of the action you are going to take and the steps you take.

Nowadays, prospects or clients look at your online presence before they decide if they want to book a job with you. And among the most important parts of your online presence are user-generated reviews and your responses to those reviews.

Follow these crucial tips for creating a response plan:

  1. Engage: Deciding to focus on your online presence is the initial step in making your online presence work for your plumbing company. Claim all of your plumbing company pages and turn notifications on so you are aware when clients are talking about your brand or sharing their experiences.
  2. Be Prepared to Respond: Regardless of whether you agree with an online review or not, having a response plan implies you will respond to every review no matter what. Responding to a review doesn’t have to be a back and forth conversation between your plumbing business and the reviewer, but rather show off your best customer service practices to all future clients. Keep your response short, thank them for their feedback, and then take your conversation offline.
  3. Be open to feedback: Having a strategy in place for responding to online reviews implies that you need to be open to gleaning learnings or insights from your clients who share their experiences online, negative or positive.
  4. Usually, Take the High Road: Your response is a reflection of your plumbing company. The only worse problem than getting a bad review is pairing it with a heated or aggressive response. Use your feedback as a plumbing business owner to remain professional and respectful.

Tip #3: Handle Negative Reviews Delicately

Negative Reviews

What do you normally do when you get that one-star review rating? You can be tempted to brush it off or assume that it never happened and wish that it gets buried in the sea of happy clients.

But you can’t just ignore negative reviews. They are public and remain online probably forever.

Responding to online reviews allows you to clear the air. A recent study found out that over 80% of unhappy clients were worn out with the right response.

So what is the right strategy?

Respond in a friendly, polite, and professional manner.

Tip#4: Build on the Positives

Positive reviews

Just as you should not ignore negative reviews, it pays to respond to positive reviews or comments. These are the reviews that actually improve your online reputation. Not only will you reward clients for saying nice things, but you will also motivate others to do the same.

So that’s simple. You appreciate clients for their kind reviews and hope they share your feedback with their network. But how can your plumbing business even generate more positive reviews?

  • Manage your online profiles actively: By managing your online review platforms like Yelp, Thumbtack, and HomeAdvisor you send signals to prospects or clients that you are responsible and trustworthy.
  • Simply ask for reviews: More than 70% of clients will leave a review if requested. Besides, most people will have a positive impression of a business that cares about the quality of the plumbing services they offer. So simply requesting reviews can enhance the customer’s sentiment toward a plumbing contractor.

Tip# 5: Monitor Your Results

Monitoring online reputation management

The last step is actually to implement changes you have committed yourself to. Did you provide a client with a discount as an apology for poor service? You are investing in online reputation management because you want to safeguard it. More likely, you want to enhance it. So you need to monitor whether it’s working. If it’s not generating desired results, then you need to partner with an experienced reputation management agency like Blackstorm Design + Marketing.

Get Started with Plumbing Reputation Management Services from Blackstorm Design + Marketing Today

Online Reputation Management Services

When it comes to finding innovative and new ways to install plumbing systems, prospects or clients only go to reliable plumbers they can trust. At Blackstorm Design + Marketing, we amplify the success stories of your former customers by sharing that with the internet, thus improving your credibility and trust to the top of the search engine results pages.

Leverage Blackstorm Design + Marketing plumbing marketing strategies to expand your client base. Regarding online reputation, we work to:

Get Your plumbing company noticed

Secure Online Reputation

With all the cutthroat competition out there, it is crucial to stand out from other plumbers online. Blackstorm Design + Marketing reputation management professionals dig in and identify what makes your plumbing company superior to others by displaying board certifications, success stories, and credentials-then doing what it takes to obtain those 5-star reviews to the top of the search engine results.

Emphasize Testimonials

Testimonials

Homeowners want to find a plumber that is going to fix their pipes efficiently and quickly, so they regularly refer to friends, family, and online reviews for recommendations to identify which plumber is appropriate for them. So, we ensure that the highest number of positive reviews are boosted to the top of the search engine results so that your prospects can make an informed choice about who they will probably connect with and trust.

Showcase Your Attributes

keep your brand message consistent across all platforms

Through content generation, PPC, social media, and web design, we promote what makes your plumbing company stand out and keep your brand message consistent across all platforms so that your customers can be assured that they might have an educated decision in getting the assistance they require.

Establish Trust

Businessmen shaking hands

Along with finding the right online review websites to promote your plumbing brand and creating regular messaging for your website and search engines, Blackstorm Design + Marketing reputation management professionals look at your social media platforms to see where we can prove to your followers that you an authority in your industry.

Put Trustworthy Sources at the top

After finding your glowing reviews, success stories, and reputable colleagues, our reputation management experts work tirelessly to get that information to the first page of the search engine results page by utilizing it in advertising, SEO content, and website creation efforts.

SEO services

Schedule a free discovery call with Blackstorm Design + Marketing to learn how our experts can help your plumbing company improve its reputation online today.

Categories
Plumbing Public Relations

Effectively Managing Your Company’s Reputation Online Can Establish Consumer Trust, Attract Better Talent And Increase Your Profits

Plumbing Reputation Management: What It Is And Why It Matters To Your Plumbing Business

Today, most businesses and consumers scour the internet to find a trustworthy, reliable plumber reputed for offering superior services. According to research, more than 80% of consumers believe in online reviews as much as recommendations from family and friends.

Online Reputation Management

As you know, when a kitchen pipe or a bathroom bursts, the homeowner needs to find a reliable plumbing contractor stat. And where do you think that they turn to find a plumber in their neighborhood that can come and fix it quickly? The search engines like Google or Bing.

There are over 50K searches online performed every month on Google by users typing in the keyword “plumber” into the search bars and an extra 14k consumers searching “plumber near me” (and more searches looking for “emergency plumber”) keyword. So, as a local plumbing business in the area, you must do everything possible to show up on top of the search engine result pages.

As a plumber, the internet should assist you to generate new leads easily, but if you aren’t vigilant, it can instantly ruin your business. This is why it’s so crucial for plumbers to know why online reputation management matters and how to engage with prospects or clients online.

Without further ado, let us dive in!

What is Online Reputation Management for Plumbers?

Online Reputation Management for Plumbers

Reputation management is the process of monitoring and improving what prospects or clients are saying about your plumbing business online. It is a strategy that involves molding and monitoring your plumbing business’s internet reputation.

Multiple strategies are used to improve your company’s reputation, including content development, search engine optimization, social media management, monitoring, review management and acquisition, and competitor monitoring to maintain a positive brand image.

Why is Plumbing Reputation Management Important?

Reputation Management

Maintaining a positive online reputation is necessary for your plumbing business with the increasing popularity of third-party reviews sites, social media, blogs, and other online platforms.

Your plumbing business needs to identify with what is said about it online and how they can improve clients perceive them negatively.

The importance of reputation management cannot be overemphasized for plumbing contractors. Here are some reasons that would clearly show why a plumbing company owner should take online reputation seriously.

  • Most Businesses and Homeowners Care About Online Reviews

Customer feedback

A huge percentage of business owners and homeowners are concerned about online reviews. In fact, most of them regard online reviews highly when looking for plumbers as they do with recommendations from family and friends. Most homeowners considering starting a home remodeling project go from searching ideas online to look for a plumbing contractor online. So, does a plumbing business have a way to manage online reviews that your potential customers see?

Do you have a process or strategy in place? What if you find bad reviews connected to your plumbing company unjustified? If so, you urgently need a reputation repair for your plumbing company because almost 80% of potential customers who see less-than-stellar reviews about your business will click off to another plumbing website within a blink of an eye.

  • Higher Search Engine Results Rankings

SEO

Online reviews can have a huge impact on your plumbing SEO strategy. This is because search engine algorithms know that clients place a lot of emphasis on online reviews of the plumbing company when making a hiring decision. Hence, a plumber who invests time and effort to handle their online reputation gets rewarded with higher SEO visibility.

  • Online Reputation Management Helps to Build Trust and Credibility

Trust and Credibility

Online reviews are not all about pleasing the Google or Bing algorithm, and it revolves around the way people perceive your plumbing business. With many consumers trusting online reviews (just like they do with personal recommendations from friends and family), getting clients’ trust is essential. Every plumber understands that a company’s reputation is important to its survival. Once the trust of the clients is obtained, the existing client would speak about your plumbing company to others.

A lot of emphasis is put on online reviews for homeowners or business owners to decide whether to trust your plumbing company or not. A good plumbing reputation implies that your company is deemed more credible than other plumbers in the area.

  • Higher Revenues and Sales

Golden coins stack and green growth arrow up

Before making a decision to use your plumbing services, homeowners tend to search on Google for a reliable plumber near them. And before they hire a specific plumber, they go through online reviews to see what other people say about them and their services.

Plumbers with tons of positive reviews always attract more clients. Plumbing companies that are perceived negatively or have a lot of lousy reviews miss out on huge opportunities and profits. That’s why your plumbing business should strive to have a lot of positive reviews.

  • Plumbing Reputation Management Helps You Build a Professional Image

Build a a Professional Image

Having a successful plumbing brand image is a very essential marketing tool for a business because it will be used to convince prospects or clients to use your plumbing services.

Potential and existing clients would attempt to learn a plumbing business differentiation by searching the name on Google. Since prospects don’t have a good idea about your business, they will search for the information available online and help them make a hiring decision. Hence, if a prospect finds a negative reputation, they won’t hire you for plumbing services. So, it would be advisable for your plumbing business to eliminate negative online reputation, if any.

  • Shows Customers That You Care

Online Review Management

Monitoring what people say about your plumbing business online and responding to positive and negative reviews shows them that you care. Naturally, all plumbers would expect to get positive reviews only, which are easier to handle. However, negative reviews can prove beneficial to your plumbing company in the long term. They are a source of invaluable response-consider what people say and repair the issues. Never ignore negative reviews as they may cause a social media crisis. Responding to negative and positive reviews will help you build good relationships with clients.

What are the Key Elements of Online Reputation Management for Plumbers?

We live in a digital world where people constantly communicate through the internet, blogs, forums, wikis, and telecommunications in general.

Online Reputation Management firm

In fact, we perceive online reviews as the fundamental building blocks of your plumbing company. Many businesses and homeowners first consult with trusted online review platforms such as Google or Yelp before making a hiring decision.

Knowing, monitoring, and attempting to control how people perceive your plumbing business on the internet is referred to as Online Reputation Management (ORM).

Here are some important elements to managing the online reputation of your plumbing business:

1. Online Reviews Acquisition and Monitoring

Nowadays, online reviews have become a reliable source of information that displays your plumbing brand, authority, and integrity. Reading online reviews is now an important part that informs their hiring behavior for many homeowners. Although plumbing contractors traditionally advertised through word-of-mouth, online review management is an important (and now unavoidable) aspect of internet marketing for plumbers.

If your business isn’t getting quality reviews from your satisfied clients, you are missing a lot of opportunities. Plumbing company reviews are a great addition to your plumbing website and appeal to potential customers and search engines alike.

The Major plumbing business review sites-platforms-such as Yelp, Facebook, Angie’s List, and Google My Business Listing –are full of consumer activity. Monitoring these online review websites is an important element of maintaining and managing your plumbing business’s online reputation.

But how do you get online reviews for your plumbing company? Here are our proven strategies:

Ask for a review for your company, product or services

  • Simply request (the right way): more than 70% of satisfied clients will give a review if asked. Most people will have a great positive impression of a plumbing business that cares about the quality of plumbing services they offer. So simply requesting feedback can instantly enhance the overall sentiment toward a plumber.

Providing symbolic, small bonuses for leaving an online review

  • Offer Incentives: Providing symbolic, small bonuses for leaving an online review can go a long way. Even as crucial as client incentives are staff incentives. Offering a reward or bonus to every service crew whose client leaves a pleasant review is not only an awesome way to motivate your employees to offer excellent client service but also make sure your employees never forget to remind clients to leave reviews online.

Customer pressing on smartphone screen with five star rating feedback

  • Make it easy for clients to review your business: Unless you have offered an amazing service or worked with a great client, clients don’t always seek out ways to leave positive online reviews. To encourage them to review your business, you must make it easy for them to complete this crucial step.

2. Monitor and Respond to Online Plumbing Reviews

Customer review satisfaction feedback survey

Every plumbing contractor loves tons of positive reviews on their business website or a review platform such as Angie’s List or Yelp. But the presence of a well-written positive review still needs your action. Following up with positive reviews builds customer loyalty and improves client satisfaction rates. Any plumber who has been in the industry for long knows that occasional negative reviews are inevitable. What differentiates those plumbing businesses is how they monitor and respond to them. Your responses to online plumbing reviews should be:

  • Professional: Polite in tone, grammatically correct, and establishing a customer-first attitude.
  • Solution-Oriented: Focus on resolving the problems at hand, that doesn’t imply automatic reimbursement to please the review but can involve some offers or discounts based on the issue.
  • Transparent: if mistakes were committed on your end, take responsibility, it will assist to humanize your plumbing brand and earn other clients’ trust.

As a plumbing company owner, negative online reviews are an integral part of your reputation management process. Instead of perceiving them like a death sentence for your plumbing business, change your thinking and see them as opportunities to resolve the current problem and to establish a positive reputation online.

3. Social Media Monitoring

Social media dashboard

Social media is a great tool that you can use to manage your plumbing company’s online reputation. Social media platforms can help you establish credibility, trust and puts your business in good standing within the plumbing industry.

They provide one of the most effective ways to connect or communicate with your potential clients. If prospects comment on your post, make sure that you respond to them with helpful information. Satisfied clients will typically share your posts to a larger audience and thus boosting your reputation online.

Social media monitoring offers a look at what your target audience has to say about you, your competitors, and the plumbing market, in general, there is a lot of activity on social media nowadays.

Monitoring this activity can help you understand your clients better and gives you details to enhance your plumbing marketing strategy, stay on top of competitors, build relationships and generate plumbing leads.

4. Deleting Negative Reviews

complain concept

Sometimes you need to request your web host provider to remove a nasty review on your plumbing website. Normally, they will comply if the review is malicious.

Shout out and let your concerns be heard. Write a post to explain what happened, post it on your blog, send it to a review site, and let your concerns known publicly.

Make Your Plumbing Reputation Management Easy with Blackstorm Design +Marketing Today

Plumbing contractors who have been in the industry for long will typically have a long list of customers who have possibly reviews on various platforms, such as Yelp, Angie’s List, Google, and Facebook. Blackstorm Design + Marketing can assist you to keep track of where your plumbing reputation is by combining them all in a centralized place.

Keep business at the top with our online reputation management services

Leverage our online plumbing reputation management solutions to grow your customer base. Regarding your online reputation, our experts will work to:

Get Your Plumbing Company Noticed

With all the stiff competition in the plumbing industry out there, it’s crucial to stay ahead of the competition. Our online reputation management specialists will analyze what makes your plumbing company unique to others by showcasing your credentials, success stories, and board certifications. Then, our team will do whatever it takes to obtain those 5-star reviews and ranking #1 on the search engine result pages.

Emphasize Online Reviews

Homeowners want to find a plumber that will fix their problems efficiently and quickly, so they regularly turn to friends, family, and online reviews for recommendations and advice to identify which plumber is suitable for them. So, ensure that most of your positive reviews are boosted to the top of search engine results pages to help your prospects decide which plumber they are likely to work with and trust.

Highlight Your Unique Selling Proposition

Through content creation, PPC ad campaigns, social media advertising, and retargeting, we promote what makes your plumbing business stand out while maintaining consistent messaging across all platforms so that your clients can rest easy knowing that they have made the right choice in outsourcing your plumbing services.

Establish Trust

Along with identifying the appropriate review websites to promote your plumbing services and create consistent brand messaging for your website and search engines, our online reputation management specialists examine your social media platforms to see where we can position you as an expert in the plumbing industry.

Want to find out more about our online reputation management services for plumbers?

Contact us

As part of a comprehensive internet marketing strategy, online review management can help to improve your company’s authority and awareness. It has never been simple to take charge of your company’s online reputation, and with some assistance from Blackstorm Design + Marketing, you can instantly get the positive reputation you have always wanted.

For more information, please schedule a free discovery call with Blackstorm Design + Marketing. Our experts will be happy to offer any information you require about online reputation management services and discuss your unique needs.

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