Categories
Marketing Plumbing

The A-Z Guide of Plumbing Marketing: Ideas, Strategies, Slogans, and Tips to Grow Your Business

Get the best plumbing marketing strategies that will help you generate more qualified leads, booked jobs, revenue, and more from industry experts.

Did you know that the plumbing industry is expected to grow by 15% between 2020 and 2030 according to the Bureau of Labor Statistics? This presents a great opportunity for your plumbing company to optimize its marketing and generate more qualified leads.

Why should a homeowner hire you to repair or replace their clogged drain? That’s the major question if you want to create a successful plumbing business. And the answer lies in plumbing marketing. But where do you start marketing your plumbing business?

plumber marketing strategies

The way a plumbing company works to market its services has changed entirely in the past few years. A few decades ago, people normally used to go to their local directories or phone books to find a local plumber, but nowadays, prospects depend on Google search results to hire a nearby plumber.

Why should plumbers be on top of marketing?

As the industry continues growing, your company needs to remain competitive and relevant to generate more plumbing leads. Developing comprehensive plumbing marketing ideas can help you achieve just that.

This guide is designed to remove the guesswork and give you successful plumber marketing strategies that will help you get a higher return on investment (ROI). Without further ado, let us dive into our post.

The Benefits of Marketing your Plumbing Business You Need to Know

Marketing strategy

Most plumbing contractors are always busy servicing clients and operating their businesses to think about marketing. Marketing is one of those things that you don’t know you require until your phone stops ringing. But here are some reasons why you need to market your plumbing business even when your calendar is fully booked:

  • Solidify Your Brand

Excellent brand

An effective plumber marketing plan strengthens and solidifies your brand’s voice. Suppose you develop a marketing strategy that includes elements of social proof (for instance, online reviews and client testimonials). This is how your company communicates its trustworthiness and authenticity to homeowners. With such an excellent brand and voice, it will be difficult for existing and new clients to turn away.

  • Reach More Clients and Grow Your Company

More prospects will become aware of your plumbing services

Marketing provides an excellent way for plumbers to increase their exposure in their target market and generate more leads. More prospects will become aware of your plumbing services, which can help to generate more qualified leads into your sales funnel.

  • Obtain Data and Insight Into Your Company Operations and Its Clients

Enhance your business operations and client retention tactics.

Plumbing marketing is not just an effective way to create your database of client contact details, but it can also offer important client insights that help you enhance your business operations and client retention tactics. For instance, if your company targets homeowners, you can obtain relevant data on the type of promotions they love, their ever-changing demands, and a lot more.

  • Understand the Plumbing Industry Trends

Plumbing Industry Trends

To stay ahead of the curve, you should always remain updated on the latest plumbing industry trends. Through plumber marketing, you can understand more about current plumbing demand trends, what your rivals are doing, and clients’ needs. By learning more about the industry, you stand a good chance of building a sustainable plumbing company.

  • Boost Salesboost your sales

Your plumbing business stands to gain a lot by creating innovative plumbing marketing ideas and implementing them. The return on investment for effective plumber marketing can be significant.

What is the Target Market for Plumbers?

Identifying your ideal customer

Identifying your ideal customer helps you to focus your advertising or marketing efforts on a specific segment of the market that needs your plumbing services. Otherwise, you may spend thousands of your hard-earned dollars marketing to a large group of prospects that rarely require your services when you could have spent far less and target property owners you know need new plumbing systems.

A target market for your plumbing company refers to a group of people labeled as clients of your business. The target market normally shares similar demographic traits including but not restricted to:

  • Gender
  • Age
  • Education
  • Socioeconomic status
  • Location

Determining your target market can assist you to define your ideal clients and develop effective plumbing marketing strategies.

Instead of spending thousands of dollars trying to reach every prospect, knowing your plumbing target market helps you to develop a more intentional and personal outreach, particularly to those who are ready to book your plumbing services.

 “When you combine the Buyer Persona/ Profile with Buying Insights, you will have clear guidance for the decisions you need to make to win their business.” -Adele Revella

Here are the different kinds of clients you are likely to encounter in your plumbing company:

1. Homeowners

different kinds of clients

One of the apparent plumbing company personas is the homeowner. However, it is important to note that this persona varies based on geographical areas. Some homeowners may be too sensitive to cost and prefer to repair their plumbing systems themselves. For other homeowners, their priority is to get the repair done right for the first time.

Homeowners have beliefs and mentality that are contrary to the suggestions of professional plumbers. For example, repairing plumbing problems themselves becomes their major priority. As a consequence, they opt to do DIY plumbing instead.

2. Real Estate Agents

different kinds of clients

Realtors typically perceive plumbers as their partners. Why? It is because the goal of a real estate agent is to help clients in selling/buying properties or houses. Generally, many homes require plumbing repairs before they are put on sale.

Such repairs need to be done faster, more efficiently, and within your budget. If they find a professional plumber like you, they can rest assured that their problems will be resolved promptly. Plumbers utilize specialized tools that assist them in monitoring tasks, projects, and even the plumbing services they offer to customers.

3. Small Business Owners

different kinds of clients

Like restaurant entrepreneurs, small company owners need plumbing services that are responsive and quick. They care more about elements such as the capability and actual size of your plumbing company since they wanted to look for a reliable partner with whom they can have a business relationship in the long term.

4. Facility and Property Managers

Property Managers

This buyer persona wants your plumbing services to be available round the clock. Property managers are always on the lookout for affordable rates. They work in the commercial sector. They may need services such as bathroom and kitchen repairs, flood restoration, and pump truck services, based on the situation.

Digital Marketing for Plumbers-Where to Start?

Different types of digital marketing strategies.

The internet provides numerous opportunities for your plumbing business to reach potential clients or leads. How do you get valuable plumbing leads, though, and increase your return on investment (ROI) from plumbing marketing?

By learning about internet marketing for plumbers and using digital marketing services.

Keep reading to know about marketing for plumbing companies, from the tactics that provide the most value to the online marketing services available for plumbers.

Without further ado, here are different types of digital marketing strategies you can use to grow your plumbing business.

First things first.

1. Set, Adjust and Manage Your Plumbing Marketing Budget

Plumbing Marketing Budget

Allocating a plumbing marketing budget implies committing a specific percentage of your revenue to advertise your services in whatever combination works best for your business to reach more clients.

Plumbing industry experts recommend that you allocate at least 10 percent of sales towards marketing your service if you want to grow your business. Set your plumber marketing budget, then look at your plumbing marketing expenses and where you should spend those advertising dollars to obtain maximum return on investment. Options may include conventional advertising on newspapers, billboards, TV or sending and printing direct mail fliers.

Mastering digital plumbing advertising strategies – from Google local service ads, paid social media posts to targeted email marketing campaigns-boosts your brand awareness for your plumbing business and helps to improve your online reputation.

Test a combination of digital and traditional plumbing marketing ideas for optimal results or concentrate on one before going to another. Once you have allocated your marketing budget, adjust and manage it regularly by monitoring results for every campaign.

2. Make Your Plumbing Website Your 24/7 Sales Representative

Your website should be optimized for mobile devices

Many home service contractors, especially plumbers, wrongly think a cell phone is all that is required to connect with people in their neighborhood. But nowadays, people turn to Google to find information about plumbing services near them. To stay ahead of the curve, your plumbing company needs its website.

Your plumbing website should be your 24/7 sales representative and should generate massive amounts of new leads. If you want your plumbing website to work while you sleep, it should have these features:

  • It needs to load fast: The average client expects your plumber website to load in less than three seconds.
  • It Should be optimized for mobile devices: More than 50% of all online traffic comes from tablets and smartphones.
  • It should be secure: Over 40% of the plumbing websites on the first page of Google are HTTPS, which should not be a surprise because Google has already confirmed that they favor HTTPS sites.
  • Frictionless: Clients should be able to obtain what they require from your plumbing website within one or two seconds. That implies helpful shortcuts, seamless navigation, and quality content that resolves their issues.
  • Quality, helpful content: A major ranking factor in Google or Bing search results is the quality of your plumbing content.
  • Functional: Your plumbing website should be coded properly for SEO, which implies adding structure to your website with metadata like optimized images, meta, and title tags.

If your plumbing website is missing any of these features, you need to redesign it ASAP or else lose new leads to the competition.

3. Optimize Your Plumbing Website for Local SEO to Get Found by Prospects Online

Implementing good SEO strategies into your plumbing marketing plan.

Think about a modern busy homeowner as your brainstorm about plumbing advertising ideas to enhance your business’s search engine optimization (SEO) rankings. SEO is a plumbing marketing term used to describe the steps required to make sure that Google and other search engines find your business website when people search for your plumbing services.

Here are some tips you can use to optimize your plumbing company website for search engines:

  • Select location-specific keywords: For instance, plumbing contractors Manchester, TN or Murfreesboro plumbers.
  • Use a consistent name, address, and phone number.
  • Create and optimize your plumbing Google business profile.
  • Add your plumbing company to local online business directories.
  • Create high-quality plumbing SEO content.
  • Integrate plumbing keywords throughout your website.
  • Get backlinks from authorities in the plumbing industry.

If you are a plumbing business in Nashville, for example, make sure that you use “Nashville toilet repair” as one of your primary keywords. Use variations of the plumbing keywords on your landing pages, subheads, blog contents, meta descriptions, and meta tags to enhance the SEO health of your plumbing website.

Implementing good SEO strategies into your plumbing marketing plan ensures your site can be found on Google for phrases and words your prospect is actively looking for.

If you boost your plumbing website’s visibility, that can drive more visitors to your website, which converts your site into a lead generation machine that can work for your business 24/7/365.

4. Claim Your Free Google Business Profile

Google Business Profile

Your plumbing business must have an online presence to reach the right prospects or clients. The initial step for so doing starts with claiming and verifying a Google Business Profile listing. It is a part of local SEO and helps prospects discover your plumbing business easily online.

Google Business Profile is a free service by Google that helps you to create a listing on the web. Here, you can include all the important information related to your plumbing business, such as contact information, address, and hours of operation.

You can also add posts and images related to your business on GBP. Customers can also leave reviews about your plumbing business and share videos/images on this profile. With an updated Google Business Profile, there is a high chance of your company appearing for Google’s 3-pack and local searches too.

5. Use Pay-Per-Click Advertising to Reach People Looking for Plumbers

PPC ads

If you are searching for paid plumbing marketing solutions, Pay-per-click advertising is a perfect option. PPC ads are paid ads that show up in search engine results above organic listings.

PPC ads are one of the tested and proven ways to get valuable leads for your plumbing company. You only pay when prospects click on your ad. Because PPC ad targets prospects who are already looking for plumbing businesses like yours, it will assist you to get more qualified leads.

Like plumbing SEO, you will perform keyword research to identify the appropriate keywords for your campaign. Once you have picked your keywords, you will be required to bid for the placement of your ad.

You will also require to set your maximum bid, which is the amount of money you are willing to spend every time a prospect clicks on your ad. This amount should be flexible and can be altered at any time. Keyword research will assist you to know the value of plumbing keywords so that you can set the right bid.

Your quality score and the maximum bid will affect your ad’s placement. Once your ad is placed, you will launch your PPC ad.

This technique helps you to set a budget that works for your plumbing company. Whether you invest $100 or $1000, you are the one to choose. However, you need to know that the amount of money you invest will affect your plumbing marketing campaign’s success.

PPC also gives you total control over your Google or Bing ad campaign. This means that you not only choose your budget but also select the time to run your ad and for how long. This helps you to build a campaign that works for your target audience and your plumbing company.

6. Social Media Marketing for Plumbers

Choose the social media platforms that your prospects or clients are utilizing.

Among the cost-effective plumbing marketing ideas, developing a social media presence to maximize your reach is actually near the top. It is low-cost (free if don’t use paid ads), and there is no question that plumbing contractors that don’t have a social media presence in the modern market lose their marketing potential. A social media platform provides you with better credibility, accessibility, and visibility to find your plumbing services. Plus, you can use posts to show off previously completed projects and satisfied clients.

When posting on social media, it is crucial to have a variety of content, like videos. Uploading videos can be helpful for prompt DIY plumbing problems, and the viewer may then call you for other plumbing service needs. For an unsought service such as plumbing, the visibility and shareability of posts can help your company to be more present in local clients’ minds.

Marketing experts for plumbers typically recommend that you focus on one of these social media platforms including:

From here, you will be required to access most of the online social media users. Another social media marketing tool for plumbers you may consider leveraging is Facebook ads.

We highly recommend that you choose the social media platforms that your prospects or clients are utilizing instead of using a single one.

7. Manage Your Online Reputation

Online Reputation

It’s frustrating when a client goes online and writes a bad review about your plumbing business, particularly when you have done your best to offer the best service possible. But prospects care about online reviews, and that’s why it is crucial for plumbing business owners to manage their online reputation.

To achieve this, you should claim your plumbing business on online directories like Google Business Profile and Yelp. This will allow you to reply to online reviews and confirm that all the business details listed are accurate.

Homeowners want excellent client service and constant communication with their plumbing contractor, and you can show your service by promptly and professionally responding to each review:

  • Appreciate customers who leave stellar reviews.
  • Respond professionally to negative and neutral reviews. Acknowledge the reviewer’s concerns and if possible, request them to contact you and offer you a second chance to make things right.

Once you have completed your work, ask clients to leave a review on your online profiles. Here are some strategies that can help you to leverage the power of online reviews in plumbing marketing:

  • Engage with clients whenever they leave online reviews- this helps people to know that you are a serious plumber who values clients.
  • Use testimonials in content marketing campaigns to attract similar clients.
  • Make sure that your contact details are visible readily on all profiles.
  • Ask for reviews and referrals from clients when a project is completed.
  • Help people to leave reviews on your Facebook business page.
  • Engage and monitor authentically!

8. Email Marketing for Plumbers

Create high-quality email marketing content.

If you are a plumbing business owner, you understand that idle trucks and silent phones mean a high overhead cost and upset crews. If you want to attract new clients while retaining existing ones (and keep your calendar filled with booked jobs), then consider incorporating email marketing into your advertising strategy.

There are several factors that you need to consider when creating a plumbing email marketing plan, like making sure that your email is responsive and also looks great on both mobile phones and computers, ensuring it is CAN-SPAM compliant, and writing persuasive calls to action to generate more plumbing leads online.

Here are some tips that can help you get started with email marketing for plumbers:

  • Set your plumber email marketing goals to help you evaluate the effectiveness of your plumbing marketing campaigns so that you can refine future email advertising campaigns.
  • Build your email list.
  • Create high-quality email marketing content.
  • Test, track, and optimize.

9. Invest in Video Plumbing Marketing

Video Plumbing Marketing

Businesses and homeowners want to know precisely the benefits they are likely once they hire you as their plumber.

Specifically, they want to know what projects each plumber has completed previously and how they were done. You can write about these amazing projects on your plumbing website, but videos and photos are much more convincing.

Include videos or photos of previous projects throughout your website, and think of dedicating one page or two to a gallery portfolio. You can also create unique videos to show prospects how you have completed particular projects, specifically ones that presented issues or were complex along the way.

As part of your plumbing marketing strategy, you might also opt to include interactive tools on your estimate or contact page. This makes your website more compelling and also helps customers visualize your work, which might be the final motivation they require to contact your plumbing business.

10. Content Marketing

You must have a blog on your plumbing website.

One of the goals of digital marketing for plumbers is to generate more qualified leads. However, you can obtain those leads without providing information. Your prospects or clients turn to Google to research their options, as well as general details about hiring plumbers, and your plumbing website should offer everything they require.

The best content type for a plumbing business may be blog posts in form of answers and questions. Create a blog post title with questions that most people ask you as a plumbing business owner, and write a blog by answering the question as comprehensively as possible.

Create pages that answer particular questions and address common problems. These pages should mention your specialties, services, and any other details that may attract a customer. Be sure to do plumbing SEO so that your posts can be found in search engines like Google or Bing. Then, add a compelling call to action requesting readers to submit a contact form. It should help visitors to leave their name, email, and address, along with other important information.

By offering valuable information, you show site browsers that your plumbing business is a reputable resource for resolving their questions. And as you establish that trust, they are likely to contact your plumbing company.

Categories
Google Advertising Plumbing

DEMYSTIFIED: A New Way Of Getting More Qualified Plumbing Leads From Google Advertising

Generate Leads, Drive Sales And Improve Your Brand Awareness With Google Ads For Plumbers

Are you a plumber constantly looking for more clients or leads?

Are you tired of being that statistic of a never-ending narrative of one busy week, then mute the next?

It doesn’t have to be that way when you can have Google PPC Ads campaigns executed and set up specifically for your plumbing services, then later managed for continual growth or improvement.

increasing bar graph

This will free up your time to do what you know best to serve your clients and run your plumbing business.

Currently, the inclusion of Google Ads for plumbing contractors and other home service businesses like roofing or HVAC has become increasingly practical and crucial. 

That said, running and creating Google PPC Ads for your plumbing company can be daunting. This is because plumbing AdWords isn’t just what you specialize in!

It is common for plumbing contractors like you to entirely neglect their business and marketing needs. Typically, plumbing projects are your butter and bread, but you have to concentrate on growing your plumbing company. Leave your Google Ads to a reputable plumbing Ad agency.

Let us dive into our step-by-step guide to help your plumbing company achieve greater success and growth by implementing Google Ads without further ado.

What Are Google Ads for Plumbers?

Google Ads

Google Ads, previously known as Google AdWords, represents one of the most frequently used paid search marketing campaigns in the plumbing industry. It is an online advertising platform for Google. Google Ads is a business tool that helps plumbers to promote their plumbing services on any Google properties, which consequently results in more customers. Most home service contractors like roofers and plumbers we work with invest part of their advertising dollars in it.

This concept applies whether they are handling marketing on their own, depending on an in-house team, or paying a plumbing ad agency to manage it on their behalf.

The reason is candid: Google Ads for plumbers work in attracting new customers.

But to obtain the most benefit out of Google Ads, it’s crucial to know the differences between three primary categories:

Search Ads

1. Google Search Ads: These campaigns help you place ads on the vast network of search engine results. You can display ads to homeowners actively searching for your plumbing services online. You only pay when someone clicks or calls through your ads for this type of ad.

Display Ads

2. Google Display Ads: Unlike conventional search ads, Google display ads are shown to more than 2 million users, applications, videos, and websites that are part of the Google Display Network based on their past online activity.

Local service ads

3. Google Local Service Ads:  Local service ads offer a unique opportunity for plumbing contractors; in that, you pay for quality leads instead of clicks. That makes them ideal to use to ensure that you are getting the most out of your advertising dollars.

How Does Plumbing Google Advertising Work?

Google advertising

There are two primary ways in which plumbing contractors use Google for advertising and marketing. One is through plumber SEO (search engine optimization), the practice of offering engaging and relevant content while strategically using search terms or keywords. This is usually achieved with the assistance of a professional plumber marketing agency or using paid or free tools.

Plumbing Google AdWords is a paid advertising service offered by Google. Plumbers pay Google to have their ads page put in an advertising slot on users’ browsers. But how does Google determine which plumbing ads will get more priority? Through a process in which plumbers place bids. Depending on the kinds of ads, the winning ad will appear either as a banner on the Google Display Network or on the search engine result pages (SERP). But to attain any meaningful success with your advertising budget, it’s essential to implement a good plumbing Google Ads strategy.

Google Ads for plumbers targets browsers looking for particular keywords. Plumbers can later fine-tune their ads based on the factors like geographical location. Ad spend will impact the reach of your ads and the time frame they will be shown to users. The quality of your ad is another factor to the success in attracting paying clients.

5 Reasons Why Google Ads for Plumbers Are Crucial

Online ads concept

Homeowners first research on Google to find plumbing near them to solve their problems. So, internet marketing revolves around being available whenever prospects or clients demand information about your plumbing company online.

Most plumbing companies use Google Ads to promote their services online, making it crucial for plumbing businesses to create campaigns that can help them stand out from the competition. Here are some incredible benefits of using Google Ads in your plumbing business strategy:

1. Increased Customers and Leads

Lead generation

Google Ads for plumbers is one of the effective tools for generating leads online. If your ad campaigns are correctly set up, they can send extremely qualified and targeted leads to your plumbing website, opt-in form, or other online collateral.

Google Ads helps your plumbing company focus on prospects or clients searching particularly for what they offer. This implies your plumbing company’s search can be refined so that only homeowners who are ready to book service appointments are sent to your plumbing website through this platform.

2. High ROI

Return of Investment

Unlike other internet marketing strategies, Google Ads makes plumbers pay only for ads people click on. But once you optimize your plumbing Google Ad campaigns, you can enjoy a higher return on investment, which may not be possible with other marketing strategies. But this takes time.

To get a clear perspective of what hacks will give your plumbing business get the best results, you need to continually track and test your campaigns, which plumbing AdWords is known for, as it offers all the data crucial to calculate your ROI, as well as keywords entered, and the cost of each click.

3. Google Ads Helps You Discover More About Your Target Market

Target Market

Google Ads for plumbers aren’t restricted to advertising only. In fact, they help you get in the minds of your potential customers.

Understanding your target audience makes it much easier to deal with clients and discover what they want. While this is typically hard to do and needs a lot of research, Google Ads provides information about customer requirements and habits that plumbing business owners dream about.

This includes details of the keywords a client used to find your plumbing website, their location, type of devices used, and days or times of the week they were actively searching. You can utilize this information to refine your plumbing marketing efforts so that your ad budget is not wasted on marketing to prospects that are not interested in your plumbing services.

4. Google Ads for Plumbers Ensures That You Stay on top of the Competition

Business Competition

It took years before some home service contractors like plumbers or roofers appeared on the first page of the Google search results pages. You will appear on top of their search query since you promote your plumbing ads through Google Ads.

You are paying Google; therefore, you will be at the top of their priority list. In fact, as many people that clicked on the search results, the same number would visit to know the incredible services your plumbing company offers.

5. Using intention by creating Google Ads for Plumbers

Google Ads for Plumbers

What makes Google Ads stand out from other forms of online adverts is their intention.

Google Ads may come enticingly, yet it still advertises your plumbing company as the best consideration. But on the search platform, whether a prospect is not searching for you, but as they type in your keywords, you may assist them in finding what they really need.

We will discuss how to create, analyze, and manage your Google Ads for plumbing services within this post.

Don’t have time or skill to run Google Ads for your plumbing company?

Schedule a free discovery call with Blackstorm Design + Marketing PPC experts for help.

12 Tips for a Successful Plumbing Google Advertising PPC Campaign

Your plumbing company is unique, and it requires a personalized ad strategy to meet your goals and bring in more clients. This is because people are looking for almost everything online. Some of them are searching for your plumbing services. Advertising your plumbing business on Google is an effective way to generate new business and create brand awareness.

While creating an instant plumbing PPC campaign is possible, developing one that generates optimal results can take a lot of effort and time. But, with lots of competition online, you need to make sure that your ad stands out and gives you the clicks you need. Here are some steps you can take to make sure that you obtain the most out of your plumbing Ads campaign:

  1. Understand and Research Your Target Market

Target Audience

At this stage, you still haven’t invested one dollar into plumbing ads. Instead, you should invest the resources and time to understand your target audience fully. Examine the kinds of websites your target audience spends the most time on? Which plumbers are running effective Google ads campaigns? You can utilize the Ads platform to understand most of these elements, all without spending a cent, courtesy of Google!

  1. Conduct Keyword Research

Keyword Research

Competitor and keyword research are important steps for an effective plumbing AdWords campaign. Tools such as Keyword planner can assist you in finding search phrases that relate to your plumbing service. But you should choose keywords with your rivals in mind, factoring in which phrases other plumbers are likely to bid on and ways in which their plumbing services differ from yours.

A keyword such as “plumber” with high search volume is crucial to the content of your page and might have a low bid price. But it might not be the best place to invest your ad budget. If you notice other plumbers are using the same high-volume keywords, they will outbid you for a Google ranking.

More plumbing niche keywords, for instance, “[your city] bathroom sink not working” will have a lower search volume monthly. It may also be a costly bid, and even if it obtains lots of clicks every month. Your Google Ad will likely have a click-through rate if your plumbing business is a top result. The danger in advertising only to plumbing keywords is that you are less likely to be visible to multiple online users.

Carefully selecting and researching plumbing keywords helps to make sure that you are reaching the right audience with your plumbing ads while maximizing your Return On Investment (ROI).

  1. Write an Effective Google Ad Copy

In the plumbing industry, your ad copy assists you in creating the initial impression of your business in the eyes of prospects or clients. A compelling Google text ad will help your business obtain more clicks, resulting in high conversion rates.

That said, how you write your ad copy affects the cost per click and the ranking in the paid search results. Your ads should be relevant, empowering, and specific to reach potential clients effectively. Here are some best practices for writing effective Google text ads and common pitfalls to avoid:

what makes you unique

  • Showcase What Makes You Unique

Free plumbing inspections? Emergency plumbing services? Tell homeowners! Highlight the plumbing services or offers that may make your plumbing company stand out.

  • Include promotions, prices, and exclusives

limited-time offer

Homeowners or property managers often use Google to make a decision about plumbing services. Offer them what they require to make an informed decision. If your business is offering a limited-time offer, say so.

  • Empower clients to take the desired action

Call to Action

Are you providing a specific plumbing service? Tell people how they can schedule a service appointment. CTAs like call today or get a quote makes it clear what steps the client needs to take next after visiting your plumbing website.

  • Include top keywords in your ad copy

What is an effective way to attract users’ attention than to have the plumbing service they are looking for being the initial thing they see in your ad? Adding plumbing keywords in your ad copy shows that your ad is relevant to what people are searching for.

  1. Create a Targeted Landing Page for Your Plumbing Google AdWords

Landing Page

This is perhaps the most common blunder plumbers new to Google Ads make is directing all the web traffic from PPC ads to the home pages of their plumbing website. Many times, these plumbing contractors invest in ads, realize they aren’t obtaining results, and write off Google Ads as a waste of advertising dollars.

Let’s face it: Your home pages are a terrible place to direct your traffic. Figure it out this way: homeowners are looking for a particular plumbing service when they search. By directing them to your home page- which has lots of different options and elements on it-you have wasted their time (and possibly your ad spends).

Instead, you need to build targeted landing pages that address a homeowner’s query entered into Google. Landing pages should have one definite purpose, and there is a single conversion goal and a path to that goal for browsers to follow.

  1. Have a Clear Goal for Each Campaign

Goal

It is easy to get ambitious with a plumbing AdWords campaign, especially if you consider spending a huge chunk of your advertising budget. But, you must select one specific objective for each campaign. By doing so, you will help increase the ROI of your campaign dramatically.

  1. Target Emergency Plumbing Keywords

The first step to success on Plumbing AdWords is knowing where your ideal client is coming from and then targeting them with your ads and keywords. Think about an ordinary homeowner. Perhaps it is about midnight, and it’s cold, they discover that one of their pipes has burst and is flooding their basement. They quickly turn on Google-what do they require? Immediate help. It is an emergency. They don’t want to complete a lead submission form and wait two or three days to get a response-they require a plumber to come over to their house right now!

Emergency Plumbing

You target this client by including the keywords “emergency plumber near me”, “emergency plumbing”, and “plumbing after hours” to an ad group in your plumbing AdWords campaign. Then, in your emergency plumber ads, emphasize that you provide 24/7 service, and you are the best plumber for emergencies.

When your ideal client realizes that you offer what they require, they will instantly click your ad and become a hot lead. When given the option between a generic plumber and one that particularly emphasizes their ability for emergency plumbing, you can bet which ad that client will choose. Make sure that you put your emergency phone number on your plumbing website.

  1. Ensure Relevancy with Keyword Granularity and Ad Group

Relevance is vital when you are advertising your plumbing services on Google. When a prospect types in “commercial plumbing services”, for example, they would rather click on an ad that specifically talks about commercial plumbing than a generic ad that focuses on local plumbing. Why? Generally, they feel that the plumbing company that addressed their specific pain point understands them better and their unique needs. This establishes an instant sense of trust. When you can showcase, with your Google ads, that you clearly understand what they require and provide a solution to the problem that they have, your qualified plumbing leads will skyrocket.

So, how do you create a plumbing AdWords campaign to display specific ads to particular types of searches? When you craft your ad campaign, you are given the freedom to sort your keywords into various ad groups, and every ad group will only display its search terms in the ad group.

For example, if you have a commercial plumbing ad group, you will only add commercial keywords in that group to target in Google Search. The same applies to any type of plumbing service that you provide. Do you provide remodeling plumbing services? If so, create an ad group targeting “remodeling” and create remodeling ads. Do you offer emergency plumber services? Set up its own ad group just for emergency services.

When a potential client sees that you provide not only what they generically require, but what clearly they need, get ready for a consistent stream of hot leads.

  1. Set up a Retargeting Campaign

Retargeting Campaign

Retargeting is an effective tool for improving your conversion rates and skyrocketing your lead generation. Plumbing retargeting shows display ads to browsers who have already visited your plumbing website as they browse other websites to remind them that they may still require your services. Plumbers who run retargeting ads generally enjoy high volumes of qualified leads.

Best of all, it is typically cheaper to show a prospect a retargeting ad than to find the initial client on Google. For example, you may spend $10 to get a client on Google Search, but if they land on your plumbing website without becoming a lead, you could spend an extra $1 through retargeting and retaining them as a qualified lead. In the long run, you spent $11 instead of an extra $10 to attempt again with a prospect completely new, for a total of $20.

Use retargeting ads for plumbers to increase the effectiveness of your search advertising campaigns and obtain more leads to grow and sustain your ROI.

  1. Use Negative Keywords

Negative Keywords

Negative keywords are utilized to prevent your plumbing ads from appearing to people whose search queries are not related to the services you offer. In turn, giving your plumbing business a chance to reach the best target audience whilst efficiently spending your advertising dollars on clicks that won’t convert.

The key to success with the plumbing AdWords campaign is to understand exactly who you are targeting to increase your conversions and CTR ultimately. Your goal should be to focus on relevant keywords as well as refine the search terms you are bidding on to skyrocket ROI and increase relevance. Here are some of the benefits that you can enjoy by using negative keywords:

  •       Increase relevance of your ad group
  •       Skyrocket conversion rate
  •       Improve Click-Through Rate
  •       Attract relevant leads to your plumbing website
  •       Save your plumbing business money
  •       Improve return on ad spend
  1. Bid Strategy

Google Ads bidding type

Selecting the right Google Ads bidding type and implementing a good strategy for adjusting bids is crucial to driving your ad spend down. If you don’t understand clearly what you are doing, you can end up wasting your advertising dollars on a few clicks. But when you make the right moves, you can take your plumbing Google advertising performance to a whole new level.

  1. Use Ad Extensions

Let’s face it: you can’t say enough with your plumbing Google ads. That’s why Google now gives more options with Ad extensions, making it easy for you to include extra information about your business, plumbing services, thus encouraging users to take the desired action.

  1. Conversion Tracking

google ads conversion tracking

After a user interacts with your plumbing ad, you should be able to monitor what happens thereafter. Did they sign up for your emails? Did they schedule a service appointment? That’s why you need to enable conversion tracking in your Google Ad campaign.

Doing it Yourself or Hiring an AdWords Agency: 4 Reasons Why Hiring a Plumbing Advertising Agency is the Best Option

Digital Marketing Agency

Managing a Google Ads account or advertising campaign for your plumbing company is a skill that you can only acquire after investing a lot of time and effort. If you don’t have the time to master the skill well, then you are losing an opportunity to obtain better returns from the dollars spent on your advertising campaigns. You will not also get a great conversion rate because you don’t have the tools to measure the effectiveness of your campaigns and make necessary changes.

Here are some reasons to consider hiring a reputable plumbing ad agency to manage your campaigns:

1. You will Save Time

Save Time

Creating a Google Ad PPC strategy, building ads, and managing a campaign takes a lot of time, particularly if you don’t have previous experience with running a successful campaign.

A plumbing PPC management agency can handle all of the above steps for you, freeing up your time to spend on other important business activities. Plus, an experienced Google Ad management company can quickly create and launch your campaign.

2. You will obtain detailed, transparent reporting

Data report

The best plumbing PPC management firms should have systems to track your ad campaigns and give you regular results reports.

This feature saves you from the headache of setting up such processes yourself. They will be able to give you more comprehensive reports than you would obtain otherwise.

3. Ad Management Agency’s Experience is invaluable

A plumbing ad agency has specialists who have seen many campaigns come and go. You can leverage a few skills from such experience, including when to push for risks, when to play safe, and when to venture into untapped markets.

4. Plumbing Ad Agencies Know How to Obtain Desired Results

Obtain Desired Results

A high-quality plumbing PPC agency understands how to get results and has been doing so countless times. Working with such a Google Ad management agency can help you drive great results without wasting your budget.

When choosing an agency, search for one with evidence of testimonials and results.

Frequently Asked Questions on Plumbing Google Advertising

Question mark symbol

Do Google Ads work for plumbers?

Google ads help plumbers to be found on top of the search engine results pages, thus translating to more booked jobs and consequently increasing your revenue. Best of all, they provide a quick way of generating qualified leads for your plumbing business than other internet marketing strategies like SEO.

How can you get more plumbing leads online?

 You can do several things to generate a consistent stream of leads online, including creating a professional plumbing website, Search Engine Optimization, Google local service ads, social media advertising, online reputation management, and retargeting.

How do you advertise your plumbing services?

If you are figuring out how to market your plumbing company, consider exploring the following options:

  • Claiming, verifying, and optimizing your Google My Business listing
  • Creating a converting plumbing website
  • Manage and collect numerous positive reviews
  • Use superior customer service as a marketing tool

Optimize Your Plumbing Google Ads Campaigns to Maximum Profitability with Blackstorm Design + Marketing

Consult expert

Today Google local service ads offer numerous opportunities for plumbing contractors. They develop a sales funnel for local clients who understand what they want and are ready to schedule a service appointment while allowing plumbers to pay for leads instead of clicks.

But for most plumbers, Google local service ads, like other internet marketing channels, will represent just one crucial piece of an overall plumbing marketing strategy.

Following best practices for channels like Google Display and Search ads are no less crucial to leverage your advertising budget effectively.

Trying to manage all these elements manually can be an uphill assignment. But partnering with a plumbing ad agency like Blackstorm Design + Marketing makes such tasks incomparably easier.

Do you want to grow your commercial or residential plumbing business through Google Ads? 

Schedule a free discovery call with Blackstorm Design + Marketing to see how we can help generate leads with our PPC services while increasing efficiency across your plumbing company.

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Plumbing SEO

Strategies And Tips To Grow Your Plumbing Business (Both Offline And Online)

Use These Simple Plumbing Marketing Tricks To Outrank The Competition, Obtain More Leads And Grow Your Business The Right Way

As the owner of a plumbing company, you should understand that starting your business is just the initial step. Retaining and attracting clients requires aggressive plumbing service marketing. Plumbers face a huge challenge in acquiring, attracting, and converting prospects into paying clients. And to achieve that, your business needs to know how to sell plumbing services (both online and offline) to wallet out customers.

Business Meeting

The way people search for a plumbing company has changed in the past few decades. Earlier, homeowners used to go to their local directories or phonebook to search for a local plumbing service company but nowadays rely on Google search results to hire a nearby plumber.

Every plumbing company has one major goal: to obtain more clients and book more service appointments. And since there are dozens of tactics and strategies you can utilize, the beginning point remains the same: having a well-crafted plumbing marketing plan.

After all, marketing your plumbing services drives homeowners to schedule service appointments and bring in more revenue. But without a good plumbing marketing strategy, it is synonymous with heading to war without your weapons.

Without further ado, let us dive into our topic.

What is a Plumbing Marketing Plan?

Marketing Strategies

A plumbing marketing strategy/plan is typically a blueprint that illustrates the methods you intend to implement to make your clients schedule service appointments with your company. It serves as a roadmap that informs your marketing tactics, plumbing advertising slogans, marketing activities, desired results, and costs. It should outline your plumbing business’s actions to achieve its goals.

A plumber marketing plan is your crucial guide to growing and promoting your business. It is the engine that skyrockets your plumbing sales, so you require a solid plan of action to make the most out of it. It takes research, careful planning, and a complete understanding of your industry to craft a plan that will guarantee the success of your plumbing business.

Reasons Why Your Plumbing Business Must Have a Well-Crafted Marketing Plan

marketing strategy flowchart composition

Whether you are operating a small plumbing business or scaling a large one, you still need to develop a solid marketing plan.

After all, it comes with tons of benefits like the following:

1. A Marketing Plan Helps You Develop Measurable Company Goals

Concept of business strategy and action plan

Clarity is extremely crucial when setting your plumbing business objectives or goals. Thus your plan shouldn’t be as easy as ‘closing more sales this year’ or ‘not going broke’. Otherwise, you would be setting your plumbing business for failure.

If you don’t have a clear goal, you can’t implement advertising activities to assist you to reach what you want to attain.

With a plumbing marketing plan, you can concentrate on tangible targets, boosting company performance and sales throughout the year.

2. A Plumbing Marketing Plan Ensures Consistency

Most plumbers who don’t have a clear marketing plan advertise their services sporadically and find that they only do aggressive marketing when they really require more sales.

What generally occurs is that there is a wave of advertising or marketing activity that produces new customers. Then, since they have no dedicated resources or plan, their attention is dedicated to meeting the needs of new clients. On the flip side, their marketing activity has entirely stopped.

Ultimately, this results in troughs and peaks of activity, which offers an erratic pipeline of sales or marketing opportunities. A plumbing marketing plan with resources allocated to it allows you to advertise the business consistently and continuously.

3. A Marketing Plan Helps You Sell Your Plumbing Services

Character illustration of barcode as a plumber

The main focus of plumber advertising is that it should promote your plumbing services, and that’s how you maximize your profits. In the long run, plumbing marketing is what drives sales. Of course, it is crucial to have superior plumbing services, but unless homeowners get to understand your services, how will you advertise them? And that’s what a plumbing marketing plan does, it assists you to get your brand and name out there to draw clients and makes more sales.

4. It Helps You Offer Superior Services to Your Clients

Offer Superior Services to Your Clients

The importance of a plumbing services marketing plan goes over and above the process. You can utilize it as a guide in dealing with your customers. When you know what you require to do, you can address your target market better.

5. Metrics for Your Plumbing Business Success

Business metrics

A marketing plan also offers important data to assist your plumbing company to grow. Once a baseline is set up, goals are in place, a marketing plan is just an evolution of these crucial steps. Once you have implemented your plumbing marketing plan, success can be measured and will offer valuable metric data going forward. This information will inform your strategy, so it is essential to have the correct performance metrics being measured from the beginning.

While crafting a marketing plan for your plumbing business might seem challenging, it is no doubt one of the best ways to scale your company and achieve measurable success.

Having a streamlined, efficient marketing plan will give data on what is working and what’s not so that you can make excellent strategic decisions that impact your company’s growth.

6. A Plumbing Marketing Plan Helps You Target the Right Audience

Target the Right Audience

One of the primary reasons to develop a marketing plan for your plumbing business is to assist you to connect with the right prospects or clients. As we said in our post on how to start a plumbing company, knowing your target audience is crucial to success. With a marketing plan in place, you not only identify who your clients are and what they want from your business but also obtain insights on methods of reaching them.

7. It Helps You Spend Your Advertising Dollars in the Right Places

Budget for marketing

There are various marketing channels you can select from when you are trying to sell your plumbing services to connect with your clients. As well as conventional methods like TV and print advertising, there are also online marketing options such as content, email marketing, and social media. When you create a marketing plan, you can better understand where to invest your advertising dollars for maximum return.

How to Develop a Successful Plumbing Marketing Plan

Successful Marketing Plan

An effective marketing plan can bring a whole range of benefits to your plumbing business. That said, why do we need to discuss everything you need to know about how to create a plumbing marketing strategy.

There are major steps needed to develop a strategic plan, set your marketing objectives, perform a marketing audit, conduct market research, identify your ideal target clients, come up with a budget, craft specific plumbing marketing strategies, develop an implementation schedule for the tactics and craft an evaluation process.

  • Start with a Goal

measurable and realistic goals

Once you have decided to sell your plumbing services, you need to set measurable and realistic goals to attain within a given timeframe. This time span helps you plan activities around community events that are in line with plumbing marketing goals.

Your plumbing marketing plan goals should align with your overall business objectives. For instance, if your main goal is to reach a certain level of revenue, your marketing plan goal should be to increase conversions and website visitors by a specific amount.

You could also begin by defining a mission statement. This is essentially a ‘how and what’ of your plumbing business- a description of what you want to attain and how you plan to get there. Although not measurable from an internal perspective, it can assist you in developing a clear message for your plumbing marketing efforts.

  • Research Your Target Market

Target Market

Research is an important part of your plumbing marketing plan. You need to obtain more information about your market, such as growth, demographics, and size. It is crucial to keep an eye on your target market so that you are aware of changes over time, and this makes your strategy targeted and relevant. Before you begin crafting a marketing plan, you should understand the service area you are going to operate in. Marketing analytics are key to each step of the process.

  • Understand Your Customers

Your clients should be at the center of everything you do

Your clients should be at the center of everything you do when crafting a marketing plan for your plumbing business. With the assistance of your market research, you should be able to identify your “target audience”, which is a specific group of homeowners of a particular gender, location, and ethnicity. When you create a marketing plan, you should anticipate their pain points and how you can fulfill them more effectively than other plumbing contractors.

At this stage, you want to know some of your target markets and develop them into your customer personas. Whether you are starting a new plumbing business or have an established one, these are two of the main ways you can get to understand and know your customers.

By understanding the crucial details of who is attempting to appeal to, you can then begin to figure out how you can go about doing so. This helps make your plumbing marketing more relevant and targeted, increasing your probability of success.

  • Describe Your Plumbing Services

To effectively advertise your services online or offline, you must be able to describe them. You can utilize a well-established tactic at this phase, also referred to as the 4Ps of the marketing matrix. The four points are:

4Ps of the marketing matrix

  1. Product/ Service: Here, you want to understand what it is you offer to clients and what makes you stand out. Consider how it meets your customers’ needs and whether there are any additional features you can include.
  2. Price: As you know, this refers to the amount you charge for the plumbing services and how that compares to other plumbing contractors. Also, consider how you can increase your market share via promotions, etc.
  3. Promotion: Where can you advertise or promote your plumbing services, and what will appeal most to your target audience? These are questions you need to answer, along with how such promotions resonate with your plumbing brand identity.
  4. Place: Lastly, you need to figure out where your plumbing service will be needed most. How easy is it for clients to navigate these?

The 4P’s can give you a firmer understanding of the resources and services you have available when it comes to plumbing marketing.

  • Establish a Plumbing Marketing Budget

Budget financial analyst

For plumbing contractors, especially those just starting out, finding enough money to spend on advertising can be a real hassle. You are already keeping your eyeballs on expenses from trucks, tools, insurance to renting an office space. And unless you have funds set aside-your plumbing business advertising, spend that money is likely to come out of your pocket.

So what is the right amount of money your plumbing company can spend on marketing each month? While the response depends on your particular situation, consistency is crucial. Plumbing marketing is a continuous process, and it can take time to yield desired results.

To help you determine the amount to spend on marketing your plumbing business every month, several factors like company goals, client demographics, and market conditions must be considered.

  • Develop Marketing Strategies

Marketing Strategies

With your plumber marketing budget in place, you can start to define particular marketing strategies that will address your objectives, reach your target market and build your client base.

Plumbing Promotion and Advertising Strategies to Get More Clients

Improving your plumbing marketing can be a challenging task. Some various strategies and tools can help you grow your plumbing company. Thanks to digital technology, there are now more marketing channels plumbers can use to reach potential clients. Generally, all marketing efforts can be classified into two broad categories, either offline or online. Here’s an overview of those two major categories and the major types of campaigns.

Offline Plumbing Advertising

Anywhere your plumbing brand appears-apart from the Internet qualifies to be an offline advertising strategy. Here are various forms of offline advertising you can utilize in your plumbing business:

Word of mouth illustration

  • Word of Mouth: Referrals are an extremely crucial part of any plumbing advertising strategy. Word of mouth incorporates conversations among your clients, influences, and any homeowner interested in using your plumbing services.

Direct Mail campaigns

  • Direct Mail: Use direct mail in a great way. Look at prior client records and identify old homes that had toilets or showers installed by your business some years ago. Create a direct mail campaign focusing on past clients offering repair, installation, or maintenance services.

Television and Radio advertising

  • Television and Radio: Although these forms of conventional media no longer influence people like they once did, they remain effective ways to reach prospects or clients.

Billboards advertising

  • Display Advertising:  Bus stop signage, postcards, billboards, and any other physical locations you need to pay so that your logo shows up in your category.

Online Plumbing Marketing Strategies

A vibrant digital marketing strategy will assist you to boost your plumbing business. These 10 internet marketing strategies have been proven to help plumbers skyrocket their performance. If you use them, you could be on your way to creating a concrete internet marketing strategy that will help you bring in more clients and retain the existing ones:

Marketing strategy for businesses

  • Invest in a professional plumbing website design: Your plumbing website is the first point of contact between your potential clients and business, which implies you need to make a memorable first impression. But if your site isn’t clean, interesting, and easy to read, it will not matter the amount of time you spend crafting other internet marketing strategies, and you will still lose clients. That’s why you need to hire a plumbing website design agency to create a site that’s attention-grabbing, mobile-friendly, and modern.
  • Use Search Engine Optimization to Make Your Plumbing Website Get found by Prospects/clients Online: Search engine optimization and marketing are integral parts of what help your plumbing business rank higher on the search engine results pages. After researching online, this increases your chances of being the plumbing contractor a homeowner selects to hire.
  • Invest in Pay Per Click Advertising to get immediate plumbing leads: Pay Per Click adverts to help your plumbing business instantly be found on the first page of Google, thereby delivering prompt results in the process.
  • Manage Your Online Reputation to Get More Plumbing Contracts: Publicly responding to negative reviews or positive ones helps build trust with your audience, which may help you get plumbing contracts in the long run.
  • Email Marketing: Not every homeowner uses Twitter or Facebook, but you increase your odds if your future and current clients have an email address, which is why this plumbing marketing channel remains very effective.

Figuring out which marketing channels are right for your plumbing company can be challenging, marketing tactics that may work perfectly for one business may backfire on another plumber in the same situation. Select your channels wisely and never risk all your eggs in one basket.

Frequently Asked Questions on plumbing Marketing Plan

Questions gif

What should be included in the plumbing marketing plan?

Some of the elements that should be included in a plumbing marketing plan include identifying who your ideal client is, unique selling proposition, marketing budget, and advertising strategies (both online and offline) amongst others.

What are the crucial elements of a plumbing marketing plan?

The 4p’s of marketing include price, promotion, product/service, place, and people. Together these elements form a marketing mix that places your plumbing business strategically and can be utilized to varying degrees of force.

How do you attract plumbing clients?

You can use several proven techniques to get homeowners to book plumbing service appointments with your business, including developing a professional website, using SEO services to help people find your business online, social media advertising, retargeting, and online reputation management.

Let Blackstorm Design +Marketing Help You Create and Execute Your Plumbing Marketing Plan

Digital Marketing

If developing and implementing the above tactics seem like a daunting task, that’s because they are! The good news is that you don’t have to do all of them on your own.

Do you want matters most-running your plumbing company and let the Blackstorm Design + Marketing team handle each aspect of your plumbing marketing plan on your behalf?

Schedule a no-obligation discovery call with Blackstorm Design + Marketing to know more about how our team can help you increase qualified leads and revenue.

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Plumbing Public Relations

Effectively Managing Your Company’s Reputation Online Can Establish Consumer Trust, Attract Better Talent And Increase Your Profits

Plumbing Reputation Management: What It Is And Why It Matters To Your Plumbing Business

Today, most businesses and consumers scour the internet to find a trustworthy, reliable plumber reputed for offering superior services. According to research, more than 80% of consumers believe in online reviews as much as recommendations from family and friends.

Online Reputation Management

As you know, when a kitchen pipe or a bathroom bursts, the homeowner needs to find a reliable plumbing contractor stat. And where do you think that they turn to find a plumber in their neighborhood that can come and fix it quickly? The search engines like Google or Bing.

There are over 50K searches online performed every month on Google by users typing in the keyword “plumber” into the search bars and an extra 14k consumers searching “plumber near me” (and more searches looking for “emergency plumber”) keyword. So, as a local plumbing business in the area, you must do everything possible to show up on top of the search engine result pages.

As a plumber, the internet should assist you to generate new leads easily, but if you aren’t vigilant, it can instantly ruin your business. This is why it’s so crucial for plumbers to know why online reputation management matters and how to engage with prospects or clients online.

Without further ado, let us dive in!

What is Online Reputation Management for Plumbers?

Online Reputation Management for Plumbers

Reputation management is the process of monitoring and improving what prospects or clients are saying about your plumbing business online. It is a strategy that involves molding and monitoring your plumbing business’s internet reputation.

Multiple strategies are used to improve your company’s reputation, including content development, search engine optimization, social media management, monitoring, review management and acquisition, and competitor monitoring to maintain a positive brand image.

Why is Plumbing Reputation Management Important?

Reputation Management

Maintaining a positive online reputation is necessary for your plumbing business with the increasing popularity of third-party reviews sites, social media, blogs, and other online platforms.

Your plumbing business needs to identify with what is said about it online and how they can improve clients perceive them negatively.

The importance of reputation management cannot be overemphasized for plumbing contractors. Here are some reasons that would clearly show why a plumbing company owner should take online reputation seriously.

  • Most Businesses and Homeowners Care About Online Reviews

Customer feedback

A huge percentage of business owners and homeowners are concerned about online reviews. In fact, most of them regard online reviews highly when looking for plumbers as they do with recommendations from family and friends. Most homeowners considering starting a home remodeling project go from searching ideas online to look for a plumbing contractor online. So, does a plumbing business have a way to manage online reviews that your potential customers see?

Do you have a process or strategy in place? What if you find bad reviews connected to your plumbing company unjustified? If so, you urgently need a reputation repair for your plumbing company because almost 80% of potential customers who see less-than-stellar reviews about your business will click off to another plumbing website within a blink of an eye.

  • Higher Search Engine Results Rankings

SEO

Online reviews can have a huge impact on your plumbing SEO strategy. This is because search engine algorithms know that clients place a lot of emphasis on online reviews of the plumbing company when making a hiring decision. Hence, a plumber who invests time and effort to handle their online reputation gets rewarded with higher SEO visibility.

  • Online Reputation Management Helps to Build Trust and Credibility

Trust and Credibility

Online reviews are not all about pleasing the Google or Bing algorithm, and it revolves around the way people perceive your plumbing business. With many consumers trusting online reviews (just like they do with personal recommendations from friends and family), getting clients’ trust is essential. Every plumber understands that a company’s reputation is important to its survival. Once the trust of the clients is obtained, the existing client would speak about your plumbing company to others.

A lot of emphasis is put on online reviews for homeowners or business owners to decide whether to trust your plumbing company or not. A good plumbing reputation implies that your company is deemed more credible than other plumbers in the area.

  • Higher Revenues and Sales

Golden coins stack and green growth arrow up

Before making a decision to use your plumbing services, homeowners tend to search on Google for a reliable plumber near them. And before they hire a specific plumber, they go through online reviews to see what other people say about them and their services.

Plumbers with tons of positive reviews always attract more clients. Plumbing companies that are perceived negatively or have a lot of lousy reviews miss out on huge opportunities and profits. That’s why your plumbing business should strive to have a lot of positive reviews.

  • Plumbing Reputation Management Helps You Build a Professional Image

Build a a Professional Image

Having a successful plumbing brand image is a very essential marketing tool for a business because it will be used to convince prospects or clients to use your plumbing services.

Potential and existing clients would attempt to learn a plumbing business differentiation by searching the name on Google. Since prospects don’t have a good idea about your business, they will search for the information available online and help them make a hiring decision. Hence, if a prospect finds a negative reputation, they won’t hire you for plumbing services. So, it would be advisable for your plumbing business to eliminate negative online reputation, if any.

  • Shows Customers That You Care

Online Review Management

Monitoring what people say about your plumbing business online and responding to positive and negative reviews shows them that you care. Naturally, all plumbers would expect to get positive reviews only, which are easier to handle. However, negative reviews can prove beneficial to your plumbing company in the long term. They are a source of invaluable response-consider what people say and repair the issues. Never ignore negative reviews as they may cause a social media crisis. Responding to negative and positive reviews will help you build good relationships with clients.

What are the Key Elements of Online Reputation Management for Plumbers?

We live in a digital world where people constantly communicate through the internet, blogs, forums, wikis, and telecommunications in general.

Online Reputation Management firm

In fact, we perceive online reviews as the fundamental building blocks of your plumbing company. Many businesses and homeowners first consult with trusted online review platforms such as Google or Yelp before making a hiring decision.

Knowing, monitoring, and attempting to control how people perceive your plumbing business on the internet is referred to as Online Reputation Management (ORM).

Here are some important elements to managing the online reputation of your plumbing business:

1. Online Reviews Acquisition and Monitoring

Nowadays, online reviews have become a reliable source of information that displays your plumbing brand, authority, and integrity. Reading online reviews is now an important part that informs their hiring behavior for many homeowners. Although plumbing contractors traditionally advertised through word-of-mouth, online review management is an important (and now unavoidable) aspect of internet marketing for plumbers.

If your business isn’t getting quality reviews from your satisfied clients, you are missing a lot of opportunities. Plumbing company reviews are a great addition to your plumbing website and appeal to potential customers and search engines alike.

The Major plumbing business review sites-platforms-such as Yelp, Facebook, Angie’s List, and Google My Business Listing –are full of consumer activity. Monitoring these online review websites is an important element of maintaining and managing your plumbing business’s online reputation.

But how do you get online reviews for your plumbing company? Here are our proven strategies:

Ask for a review for your company, product or services

  • Simply request (the right way): more than 70% of satisfied clients will give a review if asked. Most people will have a great positive impression of a plumbing business that cares about the quality of plumbing services they offer. So simply requesting feedback can instantly enhance the overall sentiment toward a plumber.

Providing symbolic, small bonuses for leaving an online review

  • Offer Incentives: Providing symbolic, small bonuses for leaving an online review can go a long way. Even as crucial as client incentives are staff incentives. Offering a reward or bonus to every service crew whose client leaves a pleasant review is not only an awesome way to motivate your employees to offer excellent client service but also make sure your employees never forget to remind clients to leave reviews online.

Customer pressing on smartphone screen with five star rating feedback

  • Make it easy for clients to review your business: Unless you have offered an amazing service or worked with a great client, clients don’t always seek out ways to leave positive online reviews. To encourage them to review your business, you must make it easy for them to complete this crucial step.

2. Monitor and Respond to Online Plumbing Reviews

Customer review satisfaction feedback survey

Every plumbing contractor loves tons of positive reviews on their business website or a review platform such as Angie’s List or Yelp. But the presence of a well-written positive review still needs your action. Following up with positive reviews builds customer loyalty and improves client satisfaction rates. Any plumber who has been in the industry for long knows that occasional negative reviews are inevitable. What differentiates those plumbing businesses is how they monitor and respond to them. Your responses to online plumbing reviews should be:

  • Professional: Polite in tone, grammatically correct, and establishing a customer-first attitude.
  • Solution-Oriented: Focus on resolving the problems at hand, that doesn’t imply automatic reimbursement to please the review but can involve some offers or discounts based on the issue.
  • Transparent: if mistakes were committed on your end, take responsibility, it will assist to humanize your plumbing brand and earn other clients’ trust.

As a plumbing company owner, negative online reviews are an integral part of your reputation management process. Instead of perceiving them like a death sentence for your plumbing business, change your thinking and see them as opportunities to resolve the current problem and to establish a positive reputation online.

3. Social Media Monitoring

Social media dashboard

Social media is a great tool that you can use to manage your plumbing company’s online reputation. Social media platforms can help you establish credibility, trust and puts your business in good standing within the plumbing industry.

They provide one of the most effective ways to connect or communicate with your potential clients. If prospects comment on your post, make sure that you respond to them with helpful information. Satisfied clients will typically share your posts to a larger audience and thus boosting your reputation online.

Social media monitoring offers a look at what your target audience has to say about you, your competitors, and the plumbing market, in general, there is a lot of activity on social media nowadays.

Monitoring this activity can help you understand your clients better and gives you details to enhance your plumbing marketing strategy, stay on top of competitors, build relationships and generate plumbing leads.

4. Deleting Negative Reviews

complain concept

Sometimes you need to request your web host provider to remove a nasty review on your plumbing website. Normally, they will comply if the review is malicious.

Shout out and let your concerns be heard. Write a post to explain what happened, post it on your blog, send it to a review site, and let your concerns known publicly.

Make Your Plumbing Reputation Management Easy with Blackstorm Design +Marketing Today

Plumbing contractors who have been in the industry for long will typically have a long list of customers who have possibly reviews on various platforms, such as Yelp, Angie’s List, Google, and Facebook. Blackstorm Design + Marketing can assist you to keep track of where your plumbing reputation is by combining them all in a centralized place.

Keep business at the top with our online reputation management services

Leverage our online plumbing reputation management solutions to grow your customer base. Regarding your online reputation, our experts will work to:

Get Your Plumbing Company Noticed

With all the stiff competition in the plumbing industry out there, it’s crucial to stay ahead of the competition. Our online reputation management specialists will analyze what makes your plumbing company unique to others by showcasing your credentials, success stories, and board certifications. Then, our team will do whatever it takes to obtain those 5-star reviews and ranking #1 on the search engine result pages.

Emphasize Online Reviews

Homeowners want to find a plumber that will fix their problems efficiently and quickly, so they regularly turn to friends, family, and online reviews for recommendations and advice to identify which plumber is suitable for them. So, ensure that most of your positive reviews are boosted to the top of search engine results pages to help your prospects decide which plumber they are likely to work with and trust.

Highlight Your Unique Selling Proposition

Through content creation, PPC ad campaigns, social media advertising, and retargeting, we promote what makes your plumbing business stand out while maintaining consistent messaging across all platforms so that your clients can rest easy knowing that they have made the right choice in outsourcing your plumbing services.

Establish Trust

Along with identifying the appropriate review websites to promote your plumbing services and create consistent brand messaging for your website and search engines, our online reputation management specialists examine your social media platforms to see where we can position you as an expert in the plumbing industry.

Want to find out more about our online reputation management services for plumbers?

Contact us

As part of a comprehensive internet marketing strategy, online review management can help to improve your company’s authority and awareness. It has never been simple to take charge of your company’s online reputation, and with some assistance from Blackstorm Design + Marketing, you can instantly get the positive reputation you have always wanted.

For more information, please schedule a free discovery call with Blackstorm Design + Marketing. Our experts will be happy to offer any information you require about online reputation management services and discuss your unique needs.

Categories
Plumbing SEO

Plumbing Website Optimization:14 SEO Tricks Your Business Needs for Lead Generation

Know how to optimize your plumbing company website to generate more clients, more leads, and rank higher in the search engine rankings.

As a plumbing contractor, your website should serve as the engine of all your marketing activities. If done properly, your plumbing website can help you generate more customers and leads for your business 24/7/365-even while you are on vacation or asleep.

Mind map

Consider this scenario, a homeowner is in immediate need of a local plumber, and you don’t have any contacts in mind. They will pull out their smartphone, turn to Google and look for nearby plumbers in your locality.

In fact, it is a major trend among people nowadays to use Google to find out what they want, particularly via their smartphones. Therefore, it becomes important for plumbing contractors to have a mobile-friendly website and get new customers.

Here are a few things you can do to optimize your plumbing company website to get more clients and more leads.

Without further ado, let us dive in!

14 Easy Ways to Optimize Your Plumbing Website to Book More Jobs Online

Your plumbing company’s website is the most crucial marketing asset you have at your disposal. Clients who are contemplating doing business with you will assess your site against those of other plumbers online. They will read about your plumbing business philosophy, judge the quality of your completed projects and look for reviews from past clients.

So, how do you ensure that your plumbing website occupies the top listing when local homeowners or businesses are looking for a plumber?

Website optimization

These local SEO tips for plumbers will help you get your plumbing website to rank higher in the search engine results. Let’s get started!

Planning the Plumbing Website

Business Planning

Step #1: Perform Keyword Research

Keyword research is crucial to the success of any plumbing SEO campaign. Plumbing keywords are the questions, phrases, and terms people type into the search bar of Google or Bing. If you use the same questions, phrases, and terms on your plumbing website, search engines are likely to notice it and include your website on the search engine result pages.

Keyword Research

For a plumbing company, the primary keyword you will focus on will be something along the lines of “[city]plumbers” or” plumbing contractor [city]” or “[city] plumbing service”. These are buying intent keywords, implying that they attract prospects who are near the bottom of the sales funnel and are ready to book your plumbing services.

Keywords are important in giving your plumbing website pages a chance of ranking higher in Bing and Google’s search engine result pages. To achieve this goal, try to use the keywords that your clients are looking for. Fortunately, there are a lot of keyword research tools like Google Keyword Planner, Ahrefs, and SEMrush that can help you find keywords people are typing in on the search bar of Google.

Once you understand what keywords prospects are looking for related to plumbing, you should include them on your webpage. Here are a few areas you should include those keywords to optimize your plumbing website:

Plumbing Keywords in Title Tags

Keywords in Title Tags

You should ensure that your title tags are properly optimized for an effective plumbing SEO campaign. A title tag is a clickable text displayed in the organic search results, and it offers a reader a hint of what is the type of content found on a specific webpage. Accordingly, the reader can decide on whether or not to visit a webpage based on the title tag provided.

For instance, if a person looks for “common mistakes to avoid during your DIY plumbing project” and in the SERP, he obtains multiple results. If your title tags don’t correspond with a web page’s content, then prospects or clients will leave your plumbing website instantly, causing a higher bounce rate.

Thus, your title tag is the initial point of contact between your site and the reader. So, make sure that your title tag matches the content on your plumbing website. Likewise, include relevant plumbing keywords in your title tags to help search engine crawlers index your plumbing website.

Include keywords in your URL

Keywords in URL

When you incorporate keywords in the URL, it offers a relevant signal to search engines and helps in boosting your search engine rankings. So, when you create the URLs, make sure that you fit the most important keywords immediately after your domain name. For example, if the target keyword is “plumbing repair” then your URL should appear like this; www.plumberservices.com/plumbing/repair/

Use Keywords in the Content

Content writers creating web articles

Adding multiple keywords on your plumbing website helps your webpage to be featured whenever those search terms are used. However, you should avoid stuffing too many keywords in one content. As a general rule of the thumb, always try to use different plumbing keywords across various contents. This way, you will craft multiple contents for specific keywords.

Here are some crucial tips when it comes to using keywords to optimize your plumbing website:

  • Use a unique title tag containing your primary keyword
  • Images named with a primary plumbing keyword
  • URLs should contain the page keyword
  • Anchor text on every page and built into the footer
  • Create XML sitemaps and submit them to Google or Bing webmasters.
  • Use keywords in the meta descriptions to help Google or Bing crawl your plumbing website.

Step #2: Determine Your Plumbing Website Hierarchy

Plumbing Website Hierarchy

Each page of your plumbing company site should be optimized for one phrase or keyword. For example, suppose your plumbing company is situated in one city, as opposed to multiple locations in a state. In that case, you need to concentrate on the homepage as the main page to optimize your primary keyword.

The secondary pages include About us, service pages, blog, Index, FAQs, and any other pages that you think that prospects will be interested in when they land on your plumbing website. A few plumbing services which you can create separate service pages include: emergency plumbing services, drain repair and clog removal, shower repair and clog removal, and more.

Step #3: Optimize your Plumbing Website for Local Search

Business Owner's Local Search

Optimizing your plumbing company website for local search will come with lots of benefits. In fact, it makes a lot of sense to target local businesses or homeowners in your area where you can offer your plumbing services. You cannot expect a prospect from Ontario to call for plumbing services in New Orleans.

Therefore, optimizing for local search to drive local organic traffic to your plumbing company website. For this goal, you need to make your brand name, address, and phone number consistent in all your marketing collaterals (both offline and online). So, when users find your plumbing website on the search engine results pages, they can instantly obtain your contact details and contact your company.

Step #4:  Grab the Customer Attention by Optimizing the “Above the fold”

We have borrowed the term “above the fold” from the newspaper industry. Newspapers generally come into two folds. Above the fold typically denotes the top part of your newspaper that is visible even before unfolding it. Consider it as a book cover. It contains the most crucial information-the details that will determine whether or not clients will pay focus. Whether or not customers will engage with it and become a customer or lead.

When it comes to plumbing websites, above the fold denotes the part of the screen that’s visible even before you scroll down your page. It is no doubt the most important part of any plumbing website, as it will largely influence if clients will engage with that page or navigate to another plumbing contractor’s website. To avoid this, you need to make sure the crucial pages on your plumbing website are optimized above the fold. This technique alone can have a huge impact on the performance of your plumbing website.

Step #5: Show Your Competitive Difference

one light bulb glowing and shining among others

Make sure that you stand out over your competitors on your plumbing website as a reliable and trustworthy plumbing company. There are thousands of plumbing contractors out there. Why are you better than other plumbers? Do you offer reasonable service charges? Do you display trust and visibility with stats and reviews found on your plumbing website? If you have great testimonials on plumbing websites, they can make you stand out in front of other plumbing websites.

Several studies have shown that 72% of customers won’t take action until they read through online reviews, and that’s a huge number of people. You should also note that people will decline to do business with a plumbing company with many negative reviews.

The best way to conceal negative reviews is to obtain tons of positive reviews, and then negative reviews will be at the bottom of your list. Show potential customers that your plumbing company wants to solve problems and keep them happy. People want exceptional plumbing services, and your determination to solve their pain points shows that you care about the quality of your plumbing services.

Step #6: Optimize Your Plumbing Content

Content optimization

As a plumber, you should ensure that your content is of high quality and unique. If Google notices that your content is duplicated, then it will penalize your site and degrade your site rankings. In case you are not able to craft unique content, it is highly recommended that you partner with a professional Plumbing SEO content marketing agency. Moreover, you should post quality content regularly.

When you offer regular content, Google learns that you have something unique and helps to skyrocket your plumbing website rankings. Other elements will help you rank higher in the search engine result pages and obtain more traffic to your plumbing site. Other elements like XML and HTML sitemaps, using canonical tags, keeping your site code clean, making CSSS and JavaScript external, having a standard URL are also crucial.

Furthermore, there are always regular updates on Google algorithms daily which should be monitored and alterations incorporated into your plumbing website. Thus, you need a committed person or team to handle your plumbing SEO efforts. If you don’t have the right SEO expert, then partner with a reliable plumbing SEO agency for your plumbing website to assist you.

Step #7: Select Authentic, High-Quality Photos that Serve a Specific Purpose

Plumbing emergency catastrophes

When creating your plumbing website, don’t pay for vague before and after photos of plumbing services. Take photos of the completed projects that your crews have accomplished. Show plumbing emergency catastrophes that you have saved property owners from. Document your actual plumbing work.

Visibility of your completed projects is a great way to obtain instant credibility and help customers opt to contact your business when they see proof that they have helped solve the same problem for another customer.

Step #8: Make Sure That Your Brand Message Aligns with Your Target Markets Needs

Whatever your brand message is and how you put it across will determine your plumbing marketing success. You can offer the best plumbing services in your area, but if your brand message and method of presenting it doesn’t resonate with clients, they won’t pay attention and ultimately won’t become paying clients. The reverse is also true, you can offer the worst plumbing services in the world and book lots of service appointments if your brand message and its presentation resonate with what clients are searching for.

The only reason prospects or clients will visit your plumbing website is because they are searching for services you offer. They have a need or want to learn something, buy something, or experience something. But how will they know if you can offer that thing you are looking for? Through what and how you present your plumbing services on the internet.

Step #9: Optimize Your Plumbing Website Design

Responsive Website Design

Your plumbing website design should offer prospects or clients an awesome user experience. So, you need to create a site that has an excellent responsive design. Responsive plumbing web designs utilize CSS3 queries to offer content for both desktop and mobile users by utilizing a flexible and fluid rigid design that instantly adjusts the size based on the device of a user’s screen. Since people use different kinds of devices, you need to make sure that your plumbing website works perfectly and there are no challenges navigating across different web pages. Thus, to avoid a high bounce rate for your site, contact a professional plumbing web design agency to assist you to create a mobile-friendly plumbing web design.

Furthermore, to improve your user experience, ensures that your site doesn’t have unnecessary pop-ups and flash. Too many Pop-ups on your plumbing website can make your visitors annoyed or irritated.

Step #10: Optimize Your Plumbing Website Speed

Website Speed

Visitors expect your plumbing website to load in less than three seconds, and if not, they will click off to another plumber’s site. This means that your plumbing website must load quickly, which calls for a properly designed site and one that follows the best technical SEO processes.

Google loves a mobile-friendly plumbing website, and this means they prioritize mobile-friendly sites over desktop plumbing with higher search rankings.

A mobile-optimized plumbing website implies a visitor can view the content on your site without having to zoom and pinch. If you want to avoid losing potential clients, ensure that your plumbing website is mobile optimized.

Step #11: Include Clear Call to Action to Optimize Your Plumbing Website

Call to Action

Getting visitors to your plumbing website is one thing, converting those browsers unto paying clients is another. Do you know that 96% of all site visitors will leave your plumbing website without taking any action? While there are various reasons for this, one of the major reasons is that they don’t understand what to do next after landing on your plumbing website.

Don’t assume clients know what to do once they come to your plumbing website. You need to tell them exactly what you want them to do.

Your plumbing website should contain two call to action. A primary CTA concentrates on generating service appointments, and a second CTA focuses on generating qualified leads.

For example, your primary CTA can be “Book an Appointment Now”. This is a CTA designed to generate a customer. On the flip side, a secondary CTA is “Download the plumbing marketing guide to generate more leads online”. This secondary CTA is specifically designed to produce a lead, which your plumbing business can follow up with.

Having clear CTA’s on your plumbing website-above the fold- will help to minimize your bounce rate. This may sound like a simple task, but many plumbing contractors fail to do it properly.

Step #12: Ramp Up Your Online Customer Reviews

Online review via smartphone.

Getting reviews on platforms like Google My Business, Yelp, and Facebook to show prospects and search engines that people trust your plumbing business.

Reach out to Get Online Reviews

Template with we want your feedback

If clients aren’t leaving online reviews on their own, request customers personally to share their experience online when they have an opportunity. Show them how crucial online reviews are to local home service businesses like yours and how their response helps other homeowners or businesses find your plumbing services online. If you have their email address on your file, message them with links to your profile to help them leave a review.

Respond to all Reviews

Thank the reviewer for their feedback

When you get a review, thank the reviewer for their feedback, whether negative or positive and address any problems they might have. This shows that you care and listen to their feedback.

Don’t have time to manually monitor online reviews periodically? Consider partnering with a plumbing online reputation management agency to help you pull your new reviews and respond to them in a professional and timely manner.

Track Your Progress

Ask your plumbing website developer to install tools such as Google Search Console and Google Analytics to track the website traffic over time. These SEO performance trackers will help you know whether your plumbing website optimization strategies are paying off or whether they need to be adjusted.

Frequently Asked Questions on Plumbing Website Optimization

Question marks

What is SEO for plumbers?

SEO for plumbers is typically a systematic process of editing and crafting the website content and code for your plumbing company to rank higher in the search results. To help your plumbing website rank higher on the search engines like Bing or Google, it needs to load in less than three seconds, be mobile-friendly and publish high-quality content on a regular basis.

Why does your plumbing business need professional SEO services?

More than 90% of businesses or homeowners in the US prefer conducting research online to find a local plumbing contractor. If you want to generate more relevant traffic and get more business opportunities and leads, then hiring a professional plumbing SEO services agency can be a game-changer for you.

What are the major strategies you can use to optimize your plumbing website for SEO?

Here is our proven process of ranking higher in the SERPs for keywords related to your plumbing business:

  • Perform a comprehensive keyword research
  • Optimize your site loading speed
  • Make your website responsive
  • Publish helpful, quality plumbing content regularly
  • Put your brand message on top of your website

Optimize Your Plumbing Website with Blackstorm Design + Marketing Today

Be sure to evaluate the optimal results received to know what’s working and what doesn’t

With all the steps discussed above, your plumbing website will be consistently delivering qualified leads and paying clients on autopilot. Be sure to evaluate the optimal results received to know what’s working and what doesn’t. However, this is not a complete plumbing SEO list by all means.

If you don’t have the time or expertise to optimize your plumbing website on your own, consider scheduling a free discovery call with Blackstorm Design +Marketing to help with your SEO campaigns today.