Categories
Marketing

Top 5 Social Networking Sites for Medical Professionals

Networking with other medical professionals can be very helpful in your practice. For instance, interacting with specialists can assist you when making patient referrals. It is also crucial when seeking second opinions, especially when solving a problem. Doctors have limited time even to use social media, and personal social network accounts may take long before they are updated. Fortunately, there are specific sites that have been created for healthcare professionals.

Here are the top 5 Social network sites for Medical Professionals

SERMO

social network platform for physician

SERMO is the most famous website for doctors worldwide. It has around 600,000 members around the globe, and members must be credentialed and verified to access this website. Here, doctors can openly communicate about issues affecting them, keeping the information private and confidential.

DOXIMITY

social network platform for physician

Doximity is another healthcare professional’s website with a large pool of members drawn from all parts of the world. More than 500000 U.S doctors are members. One major advantage of this website is that members can earn CE/CME points just by reading journals found on this website. You can also receive and send faxes from your mobile phone.

QUANTIAMD

social network platform for physician

QuantiaMD is famous because of its learning and collaboration component. There are more than one thousand U.S health experts who provide advice and knowledge through intervals of 5-10 minutes, and this means they can easily fit into your tight schedule. The website seemingly connects more than 200K members through laptops, phones, and tablets.

WEMEDUP

social network platform for physician

WeMedup is another social site that connects healthcare professionals all over the world. Members here include dentists, physicians, and administrators, and the site allows members to search for job openings globally.

FIGURE1

social network platform for physician

Figure1 has a member base of more than one million worldwide. Healthcare professionals here include doctors and students from all specialties of medicine, including dentistry & nursing. One prominent feature of this site is that you can submit photos of an ailment and compare them to those available on the site.

Almost half of the patients use social media to locate the nearest practice or hospital. Social network sites can bring many benefits to healthcare professionals, as discussed below:

Cost-Effective Marketing

Cost-Effective

One main benefit of healthcare professionals’ social networking sites is attracting potential patients or retaining existing ones. Social media may assist you in reaching those clients who may not have heard from you in a while.

Enhances Patient-centered Relationships

Patient-centered Relationships

Many patients want to interact with their physicians online to help them manage their health better. The Doctor-patient relationship is two-way traffic, and social networking sites can help you attain that effortlessly.

Categories
Marketing Plumbing

The A-Z Guide of Plumbing Marketing: Ideas, Strategies, Slogans, and Tips to Grow Your Business

Get the best plumbing marketing strategies that will help you generate more qualified leads, booked jobs, revenue, and more from industry experts.

Did you know that the plumbing industry is expected to grow by 15% between 2020 and 2030 according to the Bureau of Labor Statistics? This presents a great opportunity for your plumbing company to optimize its marketing and generate more qualified leads.

Why should a homeowner hire you to repair or replace their clogged drain? That’s the major question if you want to create a successful plumbing business. And the answer lies in plumbing marketing. But where do you start marketing your plumbing business?

plumber marketing strategies

The way a plumbing company works to market its services has changed entirely in the past few years. A few decades ago, people normally used to go to their local directories or phone books to find a local plumber, but nowadays, prospects depend on Google search results to hire a nearby plumber.

Why should plumbers be on top of marketing?

As the industry continues growing, your company needs to remain competitive and relevant to generate more plumbing leads. Developing comprehensive plumbing marketing ideas can help you achieve just that.

This guide is designed to remove the guesswork and give you successful plumber marketing strategies that will help you get a higher return on investment (ROI). Without further ado, let us dive into our post.

The Benefits of Marketing your Plumbing Business You Need to Know

Marketing strategy

Most plumbing contractors are always busy servicing clients and operating their businesses to think about marketing. Marketing is one of those things that you don’t know you require until your phone stops ringing. But here are some reasons why you need to market your plumbing business even when your calendar is fully booked:

  • Solidify Your Brand

Excellent brand

An effective plumber marketing plan strengthens and solidifies your brand’s voice. Suppose you develop a marketing strategy that includes elements of social proof (for instance, online reviews and client testimonials). This is how your company communicates its trustworthiness and authenticity to homeowners. With such an excellent brand and voice, it will be difficult for existing and new clients to turn away.

  • Reach More Clients and Grow Your Company

More prospects will become aware of your plumbing services

Marketing provides an excellent way for plumbers to increase their exposure in their target market and generate more leads. More prospects will become aware of your plumbing services, which can help to generate more qualified leads into your sales funnel.

  • Obtain Data and Insight Into Your Company Operations and Its Clients

Enhance your business operations and client retention tactics.

Plumbing marketing is not just an effective way to create your database of client contact details, but it can also offer important client insights that help you enhance your business operations and client retention tactics. For instance, if your company targets homeowners, you can obtain relevant data on the type of promotions they love, their ever-changing demands, and a lot more.

  • Understand the Plumbing Industry Trends

Plumbing Industry Trends

To stay ahead of the curve, you should always remain updated on the latest plumbing industry trends. Through plumber marketing, you can understand more about current plumbing demand trends, what your rivals are doing, and clients’ needs. By learning more about the industry, you stand a good chance of building a sustainable plumbing company.

  • Boost Salesboost your sales

Your plumbing business stands to gain a lot by creating innovative plumbing marketing ideas and implementing them. The return on investment for effective plumber marketing can be significant.

What is the Target Market for Plumbers?

Identifying your ideal customer

Identifying your ideal customer helps you to focus your advertising or marketing efforts on a specific segment of the market that needs your plumbing services. Otherwise, you may spend thousands of your hard-earned dollars marketing to a large group of prospects that rarely require your services when you could have spent far less and target property owners you know need new plumbing systems.

A target market for your plumbing company refers to a group of people labeled as clients of your business. The target market normally shares similar demographic traits including but not restricted to:

  • Gender
  • Age
  • Education
  • Socioeconomic status
  • Location

Determining your target market can assist you to define your ideal clients and develop effective plumbing marketing strategies.

Instead of spending thousands of dollars trying to reach every prospect, knowing your plumbing target market helps you to develop a more intentional and personal outreach, particularly to those who are ready to book your plumbing services.

 “When you combine the Buyer Persona/ Profile with Buying Insights, you will have clear guidance for the decisions you need to make to win their business.” -Adele Revella

Here are the different kinds of clients you are likely to encounter in your plumbing company:

1. Homeowners

different kinds of clients

One of the apparent plumbing company personas is the homeowner. However, it is important to note that this persona varies based on geographical areas. Some homeowners may be too sensitive to cost and prefer to repair their plumbing systems themselves. For other homeowners, their priority is to get the repair done right for the first time.

Homeowners have beliefs and mentality that are contrary to the suggestions of professional plumbers. For example, repairing plumbing problems themselves becomes their major priority. As a consequence, they opt to do DIY plumbing instead.

2. Real Estate Agents

different kinds of clients

Realtors typically perceive plumbers as their partners. Why? It is because the goal of a real estate agent is to help clients in selling/buying properties or houses. Generally, many homes require plumbing repairs before they are put on sale.

Such repairs need to be done faster, more efficiently, and within your budget. If they find a professional plumber like you, they can rest assured that their problems will be resolved promptly. Plumbers utilize specialized tools that assist them in monitoring tasks, projects, and even the plumbing services they offer to customers.

3. Small Business Owners

different kinds of clients

Like restaurant entrepreneurs, small company owners need plumbing services that are responsive and quick. They care more about elements such as the capability and actual size of your plumbing company since they wanted to look for a reliable partner with whom they can have a business relationship in the long term.

4. Facility and Property Managers

Property Managers

This buyer persona wants your plumbing services to be available round the clock. Property managers are always on the lookout for affordable rates. They work in the commercial sector. They may need services such as bathroom and kitchen repairs, flood restoration, and pump truck services, based on the situation.

Digital Marketing for Plumbers-Where to Start?

Different types of digital marketing strategies.

The internet provides numerous opportunities for your plumbing business to reach potential clients or leads. How do you get valuable plumbing leads, though, and increase your return on investment (ROI) from plumbing marketing?

By learning about internet marketing for plumbers and using digital marketing services.

Keep reading to know about marketing for plumbing companies, from the tactics that provide the most value to the online marketing services available for plumbers.

Without further ado, here are different types of digital marketing strategies you can use to grow your plumbing business.

First things first.

1. Set, Adjust and Manage Your Plumbing Marketing Budget

Plumbing Marketing Budget

Allocating a plumbing marketing budget implies committing a specific percentage of your revenue to advertise your services in whatever combination works best for your business to reach more clients.

Plumbing industry experts recommend that you allocate at least 10 percent of sales towards marketing your service if you want to grow your business. Set your plumber marketing budget, then look at your plumbing marketing expenses and where you should spend those advertising dollars to obtain maximum return on investment. Options may include conventional advertising on newspapers, billboards, TV or sending and printing direct mail fliers.

Mastering digital plumbing advertising strategies – from Google local service ads, paid social media posts to targeted email marketing campaigns-boosts your brand awareness for your plumbing business and helps to improve your online reputation.

Test a combination of digital and traditional plumbing marketing ideas for optimal results or concentrate on one before going to another. Once you have allocated your marketing budget, adjust and manage it regularly by monitoring results for every campaign.

2. Make Your Plumbing Website Your 24/7 Sales Representative

Your website should be optimized for mobile devices

Many home service contractors, especially plumbers, wrongly think a cell phone is all that is required to connect with people in their neighborhood. But nowadays, people turn to Google to find information about plumbing services near them. To stay ahead of the curve, your plumbing company needs its website.

Your plumbing website should be your 24/7 sales representative and should generate massive amounts of new leads. If you want your plumbing website to work while you sleep, it should have these features:

  • It needs to load fast: The average client expects your plumber website to load in less than three seconds.
  • It Should be optimized for mobile devices: More than 50% of all online traffic comes from tablets and smartphones.
  • It should be secure: Over 40% of the plumbing websites on the first page of Google are HTTPS, which should not be a surprise because Google has already confirmed that they favor HTTPS sites.
  • Frictionless: Clients should be able to obtain what they require from your plumbing website within one or two seconds. That implies helpful shortcuts, seamless navigation, and quality content that resolves their issues.
  • Quality, helpful content: A major ranking factor in Google or Bing search results is the quality of your plumbing content.
  • Functional: Your plumbing website should be coded properly for SEO, which implies adding structure to your website with metadata like optimized images, meta, and title tags.

If your plumbing website is missing any of these features, you need to redesign it ASAP or else lose new leads to the competition.

3. Optimize Your Plumbing Website for Local SEO to Get Found by Prospects Online

Implementing good SEO strategies into your plumbing marketing plan.

Think about a modern busy homeowner as your brainstorm about plumbing advertising ideas to enhance your business’s search engine optimization (SEO) rankings. SEO is a plumbing marketing term used to describe the steps required to make sure that Google and other search engines find your business website when people search for your plumbing services.

Here are some tips you can use to optimize your plumbing company website for search engines:

  • Select location-specific keywords: For instance, plumbing contractors Manchester, TN or Murfreesboro plumbers.
  • Use a consistent name, address, and phone number.
  • Create and optimize your plumbing Google business profile.
  • Add your plumbing company to local online business directories.
  • Create high-quality plumbing SEO content.
  • Integrate plumbing keywords throughout your website.
  • Get backlinks from authorities in the plumbing industry.

If you are a plumbing business in Nashville, for example, make sure that you use “Nashville toilet repair” as one of your primary keywords. Use variations of the plumbing keywords on your landing pages, subheads, blog contents, meta descriptions, and meta tags to enhance the SEO health of your plumbing website.

Implementing good SEO strategies into your plumbing marketing plan ensures your site can be found on Google for phrases and words your prospect is actively looking for.

If you boost your plumbing website’s visibility, that can drive more visitors to your website, which converts your site into a lead generation machine that can work for your business 24/7/365.

4. Claim Your Free Google Business Profile

Google Business Profile

Your plumbing business must have an online presence to reach the right prospects or clients. The initial step for so doing starts with claiming and verifying a Google Business Profile listing. It is a part of local SEO and helps prospects discover your plumbing business easily online.

Google Business Profile is a free service by Google that helps you to create a listing on the web. Here, you can include all the important information related to your plumbing business, such as contact information, address, and hours of operation.

You can also add posts and images related to your business on GBP. Customers can also leave reviews about your plumbing business and share videos/images on this profile. With an updated Google Business Profile, there is a high chance of your company appearing for Google’s 3-pack and local searches too.

5. Use Pay-Per-Click Advertising to Reach People Looking for Plumbers

PPC ads

If you are searching for paid plumbing marketing solutions, Pay-per-click advertising is a perfect option. PPC ads are paid ads that show up in search engine results above organic listings.

PPC ads are one of the tested and proven ways to get valuable leads for your plumbing company. You only pay when prospects click on your ad. Because PPC ad targets prospects who are already looking for plumbing businesses like yours, it will assist you to get more qualified leads.

Like plumbing SEO, you will perform keyword research to identify the appropriate keywords for your campaign. Once you have picked your keywords, you will be required to bid for the placement of your ad.

You will also require to set your maximum bid, which is the amount of money you are willing to spend every time a prospect clicks on your ad. This amount should be flexible and can be altered at any time. Keyword research will assist you to know the value of plumbing keywords so that you can set the right bid.

Your quality score and the maximum bid will affect your ad’s placement. Once your ad is placed, you will launch your PPC ad.

This technique helps you to set a budget that works for your plumbing company. Whether you invest $100 or $1000, you are the one to choose. However, you need to know that the amount of money you invest will affect your plumbing marketing campaign’s success.

PPC also gives you total control over your Google or Bing ad campaign. This means that you not only choose your budget but also select the time to run your ad and for how long. This helps you to build a campaign that works for your target audience and your plumbing company.

6. Social Media Marketing for Plumbers

Choose the social media platforms that your prospects or clients are utilizing.

Among the cost-effective plumbing marketing ideas, developing a social media presence to maximize your reach is actually near the top. It is low-cost (free if don’t use paid ads), and there is no question that plumbing contractors that don’t have a social media presence in the modern market lose their marketing potential. A social media platform provides you with better credibility, accessibility, and visibility to find your plumbing services. Plus, you can use posts to show off previously completed projects and satisfied clients.

When posting on social media, it is crucial to have a variety of content, like videos. Uploading videos can be helpful for prompt DIY plumbing problems, and the viewer may then call you for other plumbing service needs. For an unsought service such as plumbing, the visibility and shareability of posts can help your company to be more present in local clients’ minds.

Marketing experts for plumbers typically recommend that you focus on one of these social media platforms including:

From here, you will be required to access most of the online social media users. Another social media marketing tool for plumbers you may consider leveraging is Facebook ads.

We highly recommend that you choose the social media platforms that your prospects or clients are utilizing instead of using a single one.

7. Manage Your Online Reputation

Online Reputation

It’s frustrating when a client goes online and writes a bad review about your plumbing business, particularly when you have done your best to offer the best service possible. But prospects care about online reviews, and that’s why it is crucial for plumbing business owners to manage their online reputation.

To achieve this, you should claim your plumbing business on online directories like Google Business Profile and Yelp. This will allow you to reply to online reviews and confirm that all the business details listed are accurate.

Homeowners want excellent client service and constant communication with their plumbing contractor, and you can show your service by promptly and professionally responding to each review:

  • Appreciate customers who leave stellar reviews.
  • Respond professionally to negative and neutral reviews. Acknowledge the reviewer’s concerns and if possible, request them to contact you and offer you a second chance to make things right.

Once you have completed your work, ask clients to leave a review on your online profiles. Here are some strategies that can help you to leverage the power of online reviews in plumbing marketing:

  • Engage with clients whenever they leave online reviews- this helps people to know that you are a serious plumber who values clients.
  • Use testimonials in content marketing campaigns to attract similar clients.
  • Make sure that your contact details are visible readily on all profiles.
  • Ask for reviews and referrals from clients when a project is completed.
  • Help people to leave reviews on your Facebook business page.
  • Engage and monitor authentically!

8. Email Marketing for Plumbers

Create high-quality email marketing content.

If you are a plumbing business owner, you understand that idle trucks and silent phones mean a high overhead cost and upset crews. If you want to attract new clients while retaining existing ones (and keep your calendar filled with booked jobs), then consider incorporating email marketing into your advertising strategy.

There are several factors that you need to consider when creating a plumbing email marketing plan, like making sure that your email is responsive and also looks great on both mobile phones and computers, ensuring it is CAN-SPAM compliant, and writing persuasive calls to action to generate more plumbing leads online.

Here are some tips that can help you get started with email marketing for plumbers:

  • Set your plumber email marketing goals to help you evaluate the effectiveness of your plumbing marketing campaigns so that you can refine future email advertising campaigns.
  • Build your email list.
  • Create high-quality email marketing content.
  • Test, track, and optimize.

9. Invest in Video Plumbing Marketing

Video Plumbing Marketing

Businesses and homeowners want to know precisely the benefits they are likely once they hire you as their plumber.

Specifically, they want to know what projects each plumber has completed previously and how they were done. You can write about these amazing projects on your plumbing website, but videos and photos are much more convincing.

Include videos or photos of previous projects throughout your website, and think of dedicating one page or two to a gallery portfolio. You can also create unique videos to show prospects how you have completed particular projects, specifically ones that presented issues or were complex along the way.

As part of your plumbing marketing strategy, you might also opt to include interactive tools on your estimate or contact page. This makes your website more compelling and also helps customers visualize your work, which might be the final motivation they require to contact your plumbing business.

10. Content Marketing

You must have a blog on your plumbing website.

One of the goals of digital marketing for plumbers is to generate more qualified leads. However, you can obtain those leads without providing information. Your prospects or clients turn to Google to research their options, as well as general details about hiring plumbers, and your plumbing website should offer everything they require.

The best content type for a plumbing business may be blog posts in form of answers and questions. Create a blog post title with questions that most people ask you as a plumbing business owner, and write a blog by answering the question as comprehensively as possible.

Create pages that answer particular questions and address common problems. These pages should mention your specialties, services, and any other details that may attract a customer. Be sure to do plumbing SEO so that your posts can be found in search engines like Google or Bing. Then, add a compelling call to action requesting readers to submit a contact form. It should help visitors to leave their name, email, and address, along with other important information.

By offering valuable information, you show site browsers that your plumbing business is a reputable resource for resolving their questions. And as you establish that trust, they are likely to contact your plumbing company.

Categories
Marketing Plumbing

The Ultimate Guide of How to Start a Plumbing Business in 12 Steps

Becoming a self-employed plumber has many benefits. Starting your own plumbing business, calling all the shots, and being the boss are all very great aspirations for any plumber with an entrepreneurial urge.

If you are reading this post for the first time, you have probably been figuring out how to start your plumbing business for a while but haven’t yet made up your mind. Or, you may have been working for another plumbing contractor and feel that it’s time to become your own boss.

The plumbing industry is growing rapidly, and there is a high demand for licensed and experienced plumbers in the US is high, according to the Bureau of Labor Statistics. With the current plumbing industry pegged at $124 billion (and constantly growing everyday), there has never been a great time to start a plumbing business than now. Furthermore, many plumbing business owners currently in the field are attaining retirement age, leaving great opportunities for more plumbers to break into this lucrative industry.

For many home service contractors like roofers or plumbers, the prospect of starting their own companies provides a way out of the grind, offering great freedom and income than working for a private plumbing company.

We have you covered if you are among the many experienced and licensed plumbers who want to know how to start a plumbing business. But launching a successful business will take more than your plumbing know-how and experience. Read on to learn everything you require to know from registering your business, general advice, and marketing tips to managing your cash flow.

Without further ado, let us dive into our post!

Benefits of Starting a Plumbing Business

there are multiple benefits to charting your own path in the plumbing industry

Working for other plumbing contractors can sometimes get exhausting, particularly if there’s little room for growth. If you are not making ends meet despite getting burnt out from working overtime for a company, starting your own plumbing company may be the solution.

While creating a new plumbing business from the ground up can feel overwhelming initially, there are multiple benefits to charting your own path in the plumbing industry that make the challenge worth your time and effort. Here are some of the advantages that you can enjoy when you decide to start your plumbing business.

Great Earning Potential

A plumber

One of the major benefits of starting your own plumbing business is the possibility of higher income potential. As a self-employed plumber, you will have full control of your business’s revenues. This implies that you can go out and book as much work as necessary to raise the higher income as possible without being restricted to jobs that your former boss would assign. It also means that you have full control of how much you charge for every job and how income is to be split between new supplies, paychecks, and other important costs.

The average salary for self-employed plumbers in the US is approximately $38 per hour or just under $80,000 annually. Although these salary scales vary from one state to another, experienced and established plumbers who start a plumbing company stand to earn more than those who work as employees. If you plan to do a fair share of work on your own, you will have fewer labor expenses, benefits, and insurance to distribute as well, offering you even a greater share of the income.

Independent Work Schedule

you have full control over who your customers are and when you partner with them

A good reason to start a plumbing business is the independent job schedule that comes with it. When you start a plumbing company, you have full control over who your customers are and when you partner with them. Self-employed plumbers are only bound by the plumbing projects they have already accepted. This flexibility helps you to select and pick the jobs you want to book instead of just responding to work orders offered by the dispatcher.

If you want to schedule residential plumbing jobs, you can concentrate on partnering with homeowners or property managers in your service area or create a strong customer base among households in nearby communities. When it comes to contractual work and plumbing repair jobs, you need to complete jobs in a timely manner as part of superior customer service. But, when scheduling future jobs, you have full flexibility when it comes to selecting the hours and days that you will work.

Room for Growth

skilled tradespersons

The scarcity of skilled tradespersons, including plumbing contractors, continues to increase the demand for plumbers across the U.S, particularly in the current market. According to the Bureau of Labor Statistics, there has been a major shortage of licensed and experienced plumbers across the US. With demand for skilled and licensed plumbers exceeding supply, you have an opportunity to bargain for higher pay, particularly for those starting their own plumbing business.

Customer Interaction

a plumber and a client

A self-employed plumber is typically able to meet with every client individually. Whether these customers are homeowners that require a pipe to be repaired or general contractors who would like to start a new project, a self-employed plumber will accurately represent his business and offer appropriate customer service for the situation at hand. This can translate to higher earnings through client loyalty and excellent services.

Choose a Specialty You Enjoy

Starting your plumbing business helps you to handpick jobs that you have specialized in

Starting your plumbing business helps you to handpick jobs that you have specialized in –such as steam fitting, installing sprinkler systems, or pipe fitting. Becoming an expert on a specific type of plumbing work will set you apart from the competition and potentially earn a higher revenue in the process. Finding a high-value niche within the plumbing industry can also lead to huge contracts with large companies that wish to outsource the very best to meet their specific plumbing needs.

Starting a reputable plumbing business involves a lot of things more than knowing how to repair or install pipes. A successful plumbing company needs patience, knowledge, people management skills, and perseverance, among other traits. In this post, we will discuss the whole process of how to start a plumbing business. So, wear your entrepreneurial hat, and let’s dive in!

How much Money Do You Need to Start a Plumbing Services Business?

you will need set money aside for website setup, marketing, and advertising expenses

Are you wondering about the amount of money you require in order to start a plumbing business? Well, there are a lot of factors that are involved to help you determine the actual cost of starting a plumbing company. Some of the startup expenses may include staff uniforms, business registration requirements like licenses and insurance, vans, and trucks amongst others. Furthermore, you will need set money aside for website setup, marketing, and advertising expenses. But if you want to start a plumbing company with no money will no doubt cost you everything that you treasure.

Is Starting a Plumbing Business Hard?

Starting a new plumbing business is not easy

Starting a new plumbing business is not easy as there are other established plumbers already operating in this field. Furthermore, you will be competing with the same clients, and your small plumbing business will have to aggressively advertise or market its services. But there are many other important aspects that you need to figure out when making a solid dive into starting a plumbing business.

12 Steps to Starting a Plumbing Business From Scratch

Starting a Plumbing Business

As earlier stated, there is more to starting a plumbing business than just registering it with the state. Launching a successful plumbing business takes energy, commitment, and time. While it may seem challenging at first, the process becomes much simpler to navigate once you understand the basics. If you are still on the fence about how to start a plumbing business but don’t know where to start, our simple eleven-step guide will help you get started!

1. To Start a Plumbing Company, Save Money

Save Money

Just like any other investment, to start a plumbing business, you will require money to fund your dream project. Your savings should be sufficient to support your unique business requirements, and it should include your working capital which will depend on your business model and needs. As a beginner, most plumbing contractors recommend a slow growth rate initially. In this case, you should aim to recover the initial cost of machinery before purchasing more.

2. Define your Plumbing Business Before You Start

a) Select a Name for Your Plumbing Business

Plumbing business name

The initial step to starting a plumbing company is to select your business’s name.

This is a very crucial decision because your business name is your brand and will last for the lifespan of your company. Ideally, you should pick a name that is memorable and meaningful. Here are our top tips for selecting a name for your plumbing business:

  • Keep it simple. The best plumbing business names are normally easy to spell, pronounce and remember.
  • Ensure that it’s available. Check your preferred name against trademark databases and a list of the registered business name to see if it’s available.
  • Think about marketing. Choose a plumbing business name that reflects the focus of your company or desired brand.

b) Choose What Plumbing Services You Will Provide

plumbing niche

Choosing to focus on a specialty with the plumbing niche will make your plumbing company stand out from other plumbers in your region. This will not only bring repeat clients but also tons of referrals. Niches in the plumbing business include:

  • Plumbing repair, installation, or both: Your plumbing company can also provide loads of installation and repair services. These can include clogged drains, leakages, installation of pipes, and repair of flooded basements.
  • Commercial or residential plumbing: You may opt to specialize in providing residential or commercial m plumbing services.
  • Emergency plumbing
  • Backflow testing and repair

c) Understand Your Ideal Target Market

Target Market

Knowing your ideal target clients can assist you to define your policies to suit their interests and preferences. For instance, because you are starting a plumbing business, your potential clients would include homeowners and business owners in the area where your plumbing business is situated.

3. Create a Plumbing Business Plan

Business Plan

A business plan is synonymous with a plumbing diagram for your company’s sales strategy. It describes the routes to your business success and how elements like cash flow and marketing can contribute to a healthy plan. A plumbing business plan can help to persuade suppliers, plumbers, and lenders to support your company.

A good plumbing business plan should include the following:

company overview

  • Executive summary – This section should summarize your whole business plan so readers can instantly understand the main details of your plumbing business.
  • Company overview – This section tells the reader about the history of your plumbing business and what kind of services you offer.
  • Industry Analysis – Here you will point out the key details about the plumbing business. Perform marketing research and document how large the plumbing industry is and what trends are influencing it.
  • Customer Analysis – Here you will document who your ideal or target market is plus their demographics.
  • Financial projections
  • Marketing strategies
  • Growth opportunities
  • Long-term/short-term goals
  • Financing options

A clear plumbing business plan is important for success as a plumber, and it will assist you to map out the specifics of your company and discover the unknowns.

4. Form a Legal Entity: Select a Plumbing Business Structure, Register Your Company and Obtain Appropriate Licenses

Legal Entity

The most common plumbing business types are sole proprietorship, limited liability company (LLC), partnership, and corporation.

Starting a plumbing business such as a corporation or LLC safeguards you from being personally responsible if your plumbing company is sued.

You will need to have a plumbing company legally set up before you begin taking on your initial customers.

Use our checklist below to get started:

Select Your Legal Business Structure

Choose between a sole proprietorship, partnership, or limited liability company.

Choose between a sole proprietorship, partnership, or limited liability company. Choosing a great legal entity will assist you to maximize your operational success and financial opportunities. The main kinds of legal business structures include:

  • Sole Proprietorship: In this type of structure, you run your own plumbing business without a specific structure. Your personal liabilities, business, or assets are not separated.
  • LLC (Highly recommended): This plumbing business structure will safeguard your assets from your plumbing business liabilities. All the losses and profits in this kind of entity are typically taxed as loss or income loss to the plumbing business owner. This is the most preferred legal structure for a plumbing business.
  • S-Corp: These corporations are also preferred, but they have a limit on the maximum number of members. S-Corps offer small plumbing businesses a tax benefit by getting waivers on Corporate taxes.

Register Your Plumbing Business Name

ensure that no other plumber is using your plumbing company name

If you want to start a plumbing business in the US, perform a quick search to ensure that no other plumber is using your plumbing company name, and then register your business name with the local state authorities.

Register Your Plumbing Business with IRS

egister your plumbing business with Internal Revenue Service (IRS)

Next, you require to register your plumbing business with Internal Revenue Service (IRS) which will prompt the IRS to offer you an Employer Identification Number (EIN).

Most banks will require you to have an EIN so that you can open an account with them. Furthermore, to hire technicians, you will need an EIN because it helps the IRS to track your Payroll tax payments.

But if you are a self-employed plumber without employees, you don’t need to have an EIN. Instead, you would use your Social Security Number(SSN) as your taxpayer identification number.

Open a Plumbing Business Bank Account

It is crucial to open a bank account in your plumbing business name. This is the initial step towards legitimizing your plumbing company idea. A bank account in your plumbing business name will assist you when filing taxes. It will also help you in tracking down your expenses, managing salaries, receiving or deposit payments, and planning your plumbing business budget more accurately. Here are some crucial things that you need to do after opening a bank account for your plumbing business:

  • Get a business credit card: This will help you separate business from personal expenses.
  • Obtain checks: Most clients still prefer to write checks, and that’s why you should write checks. You may also realize the need for accepting client checks instead of the bustle and hustles of processing credit card payments.
  • A credit line (possibly):  A credit line can be likened to a financial safety net, and it helps you have extra funds whenever you require them. You won’t require to finish cumbersome applications or vet potential lenders to obtain extra funds.

Get the Right Insurance

your plumbing company requires appropriate insurance

From the first day you start your plumbing business, you expose yourself to various risks. Your plumbing business is at risk even before beginning your first project. That’s why your plumbing company requires appropriate insurance. One lawsuit could threaten to close your business even before it starts. There are different kinds of insurance you will require to start a plumbing business. The most common plumbing company insurances include:

1. Professional liability insurance – This is also known as omissions and errors insurance; this will assist to pay for the expenses of a lawsuit over a plumbing defect. Professional liability insurance is appropriate for your plumbing business since your niche involves interacting with clients and recommending specific plumbing products and services. It safeguards your plumbing business from the cost of lawsuits if your advice or recommendations results in a loss to your client.

2. General Liability Insurance – This insurance is strongly recommended for plumbing business owners. It covers everything from customer injuries, client property damages, and other related lawsuits that may arise. If your plumbing business is sued as a result of property damage or injury, you may be required to pay a lump sum amount in terms of compensation. General liability insurance will assist you to cover this kind of eventuality.

3. Workers Compensation – Most states require plumbing contractors and businesses-even without employees –to have workers’ compensation insurance to cater for the cost of injured employees and medical expenses and compensate them for lost wages.

4. Commercial auto insurance – if your plumbing business is using vehicles to ferry equipment and employees to and fro job sites, you will require vehicle insurance to cover any damages in case of an accident.

5. Umbrella Insurance While general liability insurance caters for most claims, you may obtain accidents or lawsuits that may be so tragic that they can threaten to deplete your primary cover. In this case, the umbrella insurance will protect you from paying out-of-pocket fees to cater for damages that exceed your primary policy.

Pro tip: Find an insurance broker, tell them about your plumbing business and its unique requirements, and they will recommend policies and prices that match those needs.

Apply for the Required Permits and Licenses

In order to start a plumbing business, you will be required to obtain the necessary licenses and permits. The requirements for licensing vary from state to state. Permits and licenses help you operate a legal plumbing business. You can get plumbing business from your town hall or city. A plumbing company may require the following permits and licenses:

A General Plumbing Business License: A general plumber license helps you to hire subcontractors and get respect among prospects and fellow workers. But, getting a state plumbing license is a cumbersome and involving process, which requires you to meet particular qualifications along the way.

Local plumbing business permit: You can get a local plumbing business permit from your town or city hall. The government may be needed to do zoning, planning, and safety inspection approvals before offering you the permit.

Hire an Accounting Firm and Bookkeeper

Bookkeeping will assist you to keep accurate financial records. Moreover, the law stipulates also plumbing companies maintain accurate books and records.

Do try to do accounting or bookkeeping on your own unless you are professionally trained and experienced in this field. Trying to micromanage everything on your own will make you lose focus and grit, which can affect the growth of your plumbing business. Hiring a professional accountant and bookkeeper will assist you to avoid these errors.

5. Establish Your Pricing

set your pricing

After you have completed your research on the demand for plumbing services in your area, it’s time to set your pricing. Yes, you will want to provide competitive pricing to attract new clients, but you should consider your overhead and pay your bills.

Come up with a budget that includes all your expenses such as labor, insurance, materials, marketing, rent, and other recurring, outgoing costs. Once you have an overview of your yearly and monthly overheads, you will have a clear grasp of pricing and the number of customers you will require to maintain a consistent cash flow.

6. When You Start a Plumbing Business, you will require to Nurture/Form Relationships

Establishing your plumbing business as a credible entity

When starting a plumbing business, it is important that you form and nurture relationships with suppliers, employees, and subcontractors. Establishing your plumbing business as a credible entity is crucial to helping you dominate your local service area.

Outsource or Hire the Plumbing Work

Outsourcing some plumbing jobs

Outsourcing some plumbing jobs can ease the stress and time constraints that may be caused by working alone. Although you may prefer these services yourself, outsourcing some tasks to plumbers that specialize in a specific aspect of your plumbing business will offer relief, especially when working on fixed timelines.

Hire Professionals

Professionals succeed because they have diverse suggestions or ideas of how best to attain desired results on a particular project. When starting a plumbing company, you should leverage this diversity and hire professionals to bring fresh perspectives and unique ideas to your plumbing business. True professionals will actually save you money by offering expert opinions on matters.

7. Acquire the Right Plumbing Tools, Equipment, and Financing

Plumbing Tools

With your plumbing business plan ready, it’s time to start seeking financial aid from venture capital firms, banks, and other sources of funds. Schedule meetings with financial or credit managers and table your business plan for consideration. Make sure that you open a checking account beforehand to make sure that your company income and private assets remain separate entirely. By so doing, you will give your plumbing business more credibility and safeguard you from potential liabilities in the future.

Once you identify an interested partner to invest in your new plumbing business, you can figure out the best way how you will utilize the funds. Buying a few important plumbing tools and equipment will save you from going to the hardware store for each job service.

But don’t risk all your working capital into buying new shiny plumbing equipment. Begin with the fundamentals, purchased used if you can, and only buy or rent equipment for specialized jobs if you have the skills, license, and customer demand.

Here are some inventory, safety equipment, and tools that you will need to keep in your toolbox.

Inventory and Supplies

Pipes (both copper and plastic)

  • Inlet valves
  • Pipes (both copper and plastic)
  • Fittings
  • Thermostats
  • Elements

Safety Equipment

Plumbing water pipe and safety gloves

  • Heat shields
  • Plumbing gloves
  • Knee pads
  • Safety goggles

Plumbing tools

Plumbing tools

  • Pipe cutters
  • Grips
  • Hacksaws
  • Hand tool set
  • Cordless battery toolset

Besides, you may also want to purchase a reliable van or truck strictly for your plumbing business purposes.

8. Market Your Plumbing Business Locally

Promote plumbing business

Once everything is set, it’s now time to market your small plumbing business and generate qualified leads. By now, you have identified who your ideal client is, and you just require to be strategic to get in front of them.

Spending time on digital marketing strategies is a necessity that few plumbing businesses can afford to ignore today. You don’t have to spend a lot of money on marketing or advertising agencies, especially when starting out a plumbing business. Instead, try to focus on simple plumbing marketing strategies to generate exclusive leads for your business.

Define Your Brand

Creating a strong brand helps to differentiate your plumbing business from the competition. It is a representation of what your plumbing company stands for, goals, and values for business and client success. Depending on the type of plumbing business you want to start, defining and developing your brand involves the following steps:

Create a Good Plumbing Logo

Plumbing Logo

Your plumbing logo is one of your best marketing materials since it is what prospects or clients see when they think about your business. It can represent value for money, reliability, and quality. Your company logo is essential because it will be plastered across all advertising mediums or formats. It often represents your first impression to prospects or clients, so make it count! To make it happen, you can choose to hire a professional logo design agency with a large portfolio of successful designs.

Market and Promote Your Brand

Advertise Your Brand

Now that you have established your brand, it’s time to market or promote it. Outrank your competitors by assisting people to remember your brand while also showcasing professionalism.

Informational/ Promotional Posts can be an effective way of drumming up support for your plumbing business and getting your brand name out there. Printing high-quality fliers and brochures describing your plumbing services and distributing them to local plumbing businesses is a great method for improving local brand awareness.

Professional and well-designed business cards are a tried and proven way of building brand awareness for any plumbing business owner. The good thing with business cards is that they are easy to carry because you never can tell when a marketing opportunity can present itself. A savvy plumber is always on the lookout for a new source of prospects or clients.

Email Marketing is an easy yet effective way to offer a huge ROI on a small budget. It provides a great way of putting your plumbing business in front of thousands of prospects at once or promoting a new plumbing service or offer.

9. Establish a Vibrant Online Presence Before You Start a Plumbing Business

A professional plumbing website is an invaluable marketing tool for any plumber.

Since most of your clients will be searching for your plumbing services online, make it hassle-free for them to find your business with a few internet marketing strategies for plumbers.

A professional plumbing website is an invaluable marketing tool for any plumber. It offers a great way of gathering information from prospects or clients, sharing more information about your offerings, and reaching out to learn more.

For many new plumbing businesses, the prospect of creating a professional website can seem expensive and overwhelming, and this couldn’t be further from reality. In fact, there are tons of affordable and easy ways to obtain a custom website for your plumbing company without hiring expensive freelance web developers or web design agencies.

10. Create a Google Business Profile

Google Business Profile

Since most clients turn to the internet to find new plumbing businesses like yours, it is important to claim your Google Business Profile as soon as possible. This profile provides a lot of helpful information for clients at glance-including closing and opening hours, location, and your company’s telephone number. From your profile page, prospects or clients can navigate straight to your plumbing website for more specific details about your business and the services you offer.

Related: The Ultimate Guide for Google Business Profile for Plumbers

With time, clients will start to leave pleasant reviews of their experiences on Google Business Profile- something that will distinguish your plumbing company from low-rated plumbers online.

11. You Will Need to Obtain Leads After You Start a Plumbing Business

generate leads

Generating leads is one of the main challenges faced by new plumbing businesses. But, obtaining high-value qualified leads is key to any new plumbing business. Here are some tips on how to generate leads for your new plumbing company.

  • Invest in plumbing SEO: SEO provides a great platform to offer valuable plumbing content to your potential customers and generate leads for your business. Plumbing SEO has a lot of benefits for your company; it brings in the highest volume of leads in your service area, and it’s a long-term investment that will pay off in the long run.
  • Take out PPC search Ads: Although expensive, PPC is among the most effective and fastest ways to generate leads for your plumbing business. Your ads will begin to run in less than a week if you do it properly. Plumbing PPC ads have the following advantages; they will help you get hot leads that are actively searching for a plumber in the area, and although it’s expensive, it has immediate results.

12. Focus on Scheduling Service Appointments When You First Start a Plumbing Business

After setting up your plumbing business and all the marketing strategies in place, you will begin to schedule service appointments with existing and potential customers. When scheduling an appointment, always remember the following:

Politely and Promptly Answer the Phone

answering the phone call

Always answer your business phone call instantly since such calls are the lifeblood of any plumbing business (so treat them with utmost importance).

Gather Information

Record all the information regarding a specific project properly. Avoid errors of omission, which lead to underpricing or overpricing of a particular project.

Customer Satisfaction

Make sure that your customers are satisfied by being empathetic and helpful. Work with client’s schedules to avoid any inconveniences that may cause clients to be dissatisfied.

13. After You Start a Plumbing Business: You Need to Build Systems

With time, your plumbing business will require systems that resonate with the current technology. There are several kinds of technologies developed to help plumbing businesses complete tasks and function effectively. A properly established system helps technical or service teams, salespeople, and office staff to manage all plumbing projects easily.

14. Once You Get Started: Improve on Everything

proper planning

Plumbing is a service-based industry, and the revenues can fluctuate from time to time. Factors such as weather patterns and natural calamities will significantly affect your profits. That’s why plumbing business owners require a lot of proper planning to increase their profits. Growing your plumbing business depends on new customers and ideas, which can be attained by:

  • Regularly updating your plumbing website
  • Improving your plumbing advertising strategies
  • Improving your customer satisfaction
  • Broadening your selling skills and increasing the closing rate

Final Advice and Tips About How to Start a Plumbing Business

While it takes a lot of hard work and time to start a plumbing business, it doesn’t have to be a daunting task every step of the way. Having access to the right knowledge and resources can make the process less overwhelming. Here are a few tips that will assist your new plumbing business to thrive in an increasingly competitive market landscape.

Don’t Try to Micromanage Everything On Your Own

consider hiring additional plumbing technicians

Gone are the days when plumbers felt compelled to take on a huge share of daily responsibilities alone. As a plumbing business owner, you can make life easier by hiring administrative staff to deal with incoming calls, contact clients concerning overdue invoices, and schedule meetings with potential employees. You may also consider hiring additional plumbing technicians if you are currently struggling to keep up with work orders.

Plan to Take Time Off

take some time off work for family trips or weekend vacations

Whenever possible, take some time off work for family trips or weekend vacations. Working more than 10 hours daily can make you feel exhausted quickly, so try to execute delegation as much as possible to minimize the workload. While there is still an urge to micromanage everything to keep your business operating smoothly, it is highly recommended that you rely on the support of your staff when you require it.

Always Develop Ways to Reduce Overhead Costs

Reduce Overhead Costs

Finding ways to cut unnecessary costs will help you to keep your company profitable and offer the much-needed buffer for times when there are no jobs.

If fuel expenses on your company vehicles are too high, think of investing in more efficient renewable energy sources like electric or natural gas.

Another money-saving tip is to only buy plumbing supplies as they are required instead of stocking them up in advance. Purchasing in bulk may appear like a great idea, but your space may end up getting full that you don’t have space for storing crucial equipment.

Always Reward Yourself and Your Team for a Project Well Done

After completing an important milestone or project, show your appreciation by taking your team out for dinner or giving them a gift card to a local hardware store. You can also share a portion of your yearly profits with employees, admins, and supervisors.

Giving back to people who make your plumbing business successful will motivate them to strive even harder for the prospect of getting a huge bonus next year.

Frequently Asked Questions on How to Start a Plumbing Business

FAQs

How do I start a plumbing business from the ground up?

To start a successful plumbing company, you should:

  1. Select a name for your plumbing business
  2. Write a business plan
  3. Select your preferred business structure
  4. Register your plumbing business legally
  5. Decide on the kind of plumbing services you will provide to clients
  6. Hire additional plumbing technicians and other administrative staff.
  7. Develop a cutthroat plumbing marketing strategy
  8. Offer a good experience to your clients and establish loyalty

Is a plumbing business profitable?

Yes, a plumbing business is a lucrative business idea since every home or business required clean water and a functional sewerage system.

What do you require to start a plumbing business?

To start a plumbing company, you need:

  • Business Registration
  • Skilled plumbers and labors
  • Professional with sales and marketing skills
  • Plumbing materials
  • Business Insurance
  •  Plumbing work training

How do you price plumbing jobs?

While pricing your plumbing services, you should:

  • First, understand the scope of work
  • Estimate labor costs and material costs
  • Calculate overhead costs
  • Add your preferred profit margin to the breakeven of the plumbing job
  • Create and share your plumbing bid.

Are you ready to start a plumbing business?

start a plumbing business

Starting a plumbing business isn’t the easiest process, but multiple generations of plumbers know how lucrative it can be. Plumbing contractors are naturally hardworking and resourceful and continue to make their companies work.

At the same time, home service contracting businesses like plumbing or roofing have the highest rate of closure in the initial first five years. So the huge challenge is beginning on a strong foundation and remaining successful.

That’s why the best advice we can offer you if you are searching for information about how to start a plumbing business is this: Don t go it all alone. Partner with people that will offer you resources and support your efforts translate into real business success.

Do you have any questions or inquiries about starting a plumbing business?

Schedule a free discovery call with Blackstorm Design + Marketing, and our experts will be happy to help you launch your plumbing marketing campaign today.

Categories
Marketing

Advertising for Free

Advertising for free seems like an impossible thing when heard. But there are several ways by which the cost of advertisement can be conserved, with the help of some imagination and creativity.

A business wanting to advertise can write articles related to their field of expertise that can be submitted to media and publications having an interest in that particular field. The advertising article can have information about the company and dealership opportunities. Due to the rise in Internet users and websites, new websites have sprung up that offer free services. Articles can be written for these websites, and they can be broadcasted for free, which will be viewed by hundreds of people everyday.

Once the business has gained some recognition, it will gain popularity among the crowds within no time. This popularity can lead to them being invited to radio and television talk shows and even interviews. Such opportunities shouldn’t be missed as they provide a chance for free promotion. If it is taking a long time to get a break, the producer can be addressed with a letter that can be followed up by a telephone call or in-person visit. During the visit, the nature of expertise can be discussed about the business, which will be of interest to the viewers of the particular channel. Once a business person gains the status of being public-friendly, more offers start pouring in.

Advertising circulars can be posted on such boards for free

Free bulletin boards located in the neighborhood, like grocery stores, libraries, and salons, are another good idea. Advertising circulars can be posted on such boards for free. Circulars for mass distribution can be handed out at the mall, shopping center, or bus stops, particularly on weekends when there is a big rush. Students can be hired on a part-time basis for this purpose.

Promotional advertisements can be printed on the envelopes used by business firms, and both the sender and the receiver can view the advertisement. Promotional offers can be sent to customers by postcards, which should be utilized to their full, leaving only a place left for writing the address.

postcards

Some of the new mail-order publications offer advertisers free first-time and seasonal deductions. Other publications offer pay-per-inquiry space. Inquiries can be made about stand-by space, which means that the publication holds the submission of advertisement until the space is not sold and in that case, thirty-three percent savings can be achieved. Usually, local newspapers provide these kinds of offers.

If the business is involved in ad sheet or catalog publishing, other publishers can be contacted for the purpose of bartering an advertising exchange. They can place advertisements in their publication in return for placing their advertisement in the business publication.

catalog publishing

Free offers can be provided to the customer. This can be done by emailing or printing newsletters with information regarding the area of interest of the targeted customers and can be made popular by using tag lines. Attach a free coupon with it, which the customers can use for shopping if a criterion is met like minimum purchase of $50. By this, the response will be huge, and most of them will purchase something or the other to avail of the free offer. The basic ingredient for advertising for free is imagination and research. Opportunities should be searched, and a strong working force should be applied to increase sales.

Categories
Marketing

How to Leverage the Use of Social Media as a Healthcare Practitioner

With the internet age here with us, different professionals have found useful ways of incorporating social media into their day-to-day activities. For most professionals, social media is not just a platform for communication but also for the advertisement of services and products they offer. If you are in the healthcare sector, you may also leverage the use of social media for your business. Here are five ways you can do this.

1. Social media as an information-sharing platform

social media and healthcare

For professionals in the healthcare sector, social media can come in handy in the sharing of information between peers as well as with their patients. Whether you would like to exchange information about health tips and medication or even answer your patient’s questions, social media can be effective for this.

2. Build your brand from scratch

brand building

Just like any other business, the healthcare sector is also in need of brand ambassadors. Healthcare professionals can use social media to gain a dedicated clientele. Whether you run a dental clinic or a cosmetic surgery clinic, your practice could do with some good publicity. You can easily achieve this with a good social media strategy and create a network of loyal patients. The good news is that your network can refer clients to you.

3. Keep abreast with what is going on in your niche

healthcare practitioner

As a healthcare practitioner, you will also face competition from your peers in the industry. With social media, you can design strategies to stay ahead of your game. Social media enables you to monitor the activities of other professionals in your niche area. With the information you collect, you can improve the quality of your services to ensure maximum patient satisfaction.

4. Improve customer experience

customer experience

Social media platforms are very important in enabling physician-patient interaction in real-time. For prudent professionals, this is useful in improving their patients’ experience. You could use social media to confirm appointment schedules or even opening hours. You could also use it to answer questions from patients. Some platforms also allow polls and rating systems.

5. Connect with your peers

connecting peers

As a healthcare professional, you may need to connect with your peers. Social media can help you get information on upcoming events in the sector, new research, studies, and social meetups.

With social media, you can transform your practice and get a robust patient and professional network in no time. The trick lies in using it wisely.

Categories
Marketing Plumbing

Top 10 Plumber Marketing Mistakes To Avoid

Plumbing companies like yours want to eliminate unwise, wasteful spending. I don’t know how many plumbing contractors enjoy spending dollars on marketing. They understand it’s important, and they might even allocate some advertising budget to it. But they don’t enjoy it. It’s challenging to put your hard-earned dollars out into the world without a guarantee of more clients, leads, and revenue. We get it.

The sad reality, though, is that are no real warranties in plumber marketing land. There are tons of variables, and too much that’s out of your reach. If you want to maximize your revenue or profits, then your marketing budget should be tightly reviewed and monitored. There are numerous ways you can waste their plumbing marketing dollars which we will discuss in this post. No plumber wants to see their hard-earned money going down the drain, and each plumbing contractor wants to tirelessly ensure their advertising budget is correctly utilized.

Biggest Plumber Marketing  Mistakes (And How to Fix Them)

Plumber Marketing Mistakes

Here are a few common blunders we see plumbers make when promoting or marketing their businesses. Get rid of those strategies, and you will generate consistent leads or revenue for your company every month.

1. Putting all their eggs in one basket

You have potential customers at various stages of your sales funnel and hanging out in all kinds of the spaces-at-home where they might come across your door hanger, performing research using Google, scrolling through Facebook, and out in the neighborhood talking with their family and friends. By spending too much of your advertising or marketing budget on one channel, you will risk missing a huge percentage of prospects searching for your plumbing services elsewhere online. A plumbing marketing plan crafted to drive more leads and therefore, more clients needs to be purposely diversified.

2. Improper Ad Spending

Not all ads should be focused on improving brand awareness

Not all ads should be focused on improving brand awareness, and a good advertising strategy should strike a good balance of non-lead generation vs lead generation spending. Yes, brand awareness is crucial, but further steps are required to get conversions.

Your ads must have a compelling call to action. Such CTAs like contact us form or link, phone number, or special offers will assist to skyrocket conversions. Brand awareness can’t be the only focus. If all you are doing is advertising-spending money on radio spots, print ads, and even internet marketing campaigns and not engaging in marketing- establishing relationship-adding value, gaining trust, and providing unmatched/superior customer service, you may as well as spend your plumbing marketing dollars and create a match for them.

3. No Tracking or Monitoring System in Place

Do you know where your plumbing leads are coming from? Do you know which ads or even which platform generates most of the best plumber leads?

You will never understand how your campaigns perform without proper measuring and analytics.

At a minimum, you need to have analytics connected to your advertising platform for proper attribution. As you scale the complexity of your internet marketing advertising, you might want to use phone call tracking, a customer relationship management tool, and marketing automation.

4. Targeting the Wrong Plumbing Keywords

Wrong Plumbing Keywords

If you are investing in Pay-Per-Click (PPC) Google Ads for plumbers, make sure you are targeting the best keywords. If you are guessing, you are likely to waste money or at the very least, missing chances to leverage your ads for more leads.

Plumbing keywords work best when they are based on intent. Digital advertising is useless without targeting the right keywords, and these keywords are what prospects use when utilizing and researching search engines.

One good example is targeting the wrong geographical area. This could include focusing on an area where your target audience/clients don’t live. Don’t make the blunder of mistakenly targeting Murfreesboro, TN when your audience lives in Miami, Florida.

5. Lack of Consistency

Inconsistency can cause confusion.

Plumber marketing works best when you have a consistent message and strategy. Inconsistency can cause confusion. Ensure the key business information, such as name, phone number, and address, are all consistent wherever your plumbing company is mentioned online.

Likewise, dividing resources thinly or abandoning them too fast can lead to wasteful ad spending. Make sure your marketing campaigns, such as a newly launched Google Local Service ad for plumbers, have enough time to generate sufficient time.

6. Being Anti-Social

Anti-Social gif

Your potential clients are on social media. When they type “anyone who can recommend a plumber?” as their Facebook status, it would be great if people mentioned you, and it would even be more awesome if people mentioned you. It would be helpful if they would tag your Facebook page so a prospect could so check out, learn what kind of business you are, and see what other clients are saying about your plumbing company. But if your Facebook business page is dying or dead, that sends the exact wrong signals. Don’t underestimate the importance of social media advertising in your plumbing marketing plan.

7. Not Understanding Customer Behavior and User Intent

Knowing who your clients are and how they behave is the initial step to successful plumbing marketing campaigns. If you don’t know your clients, the campaigns that you run are bound to fail since you are targeting an audience that is in no way interested in your plumbing services.

As an example, we took an ad campaign for a plumbing contractor that had already spent hundreds or thousands of dollars on the keyword “Car AC repair.”

What a waste!

We fixed it by adding the term car as a negative keyword so our ads wouldn’t compete and display with the local mechanic. Actually, qualified clients use multiple keywords when they try to find plumbing services.

8. Poorly Targeted or Written Ad Copy

copying ad content from other advertisers

One of the most common blunders plumbers make is copying ad content from other advertisers. This can be an efficient strategy to save time, but if you are not keen on the ads shown, it may do more harm than good since they have the same keywords as yours, and their ads may not fit your business image at all.

Also, if you are not keen on the ad content you use, it may be too unclear or vague about what your company offers, so prospects will have a rough time understanding how your plumbing services actually assist them. The result? They are most likely to click through to learn more about your company.

Create a compelling ad copy by:

  • Using a unique selling proposition
  • Use special characters and numbers to stand out
  • Use keywords
  • Use a headline and question
  • Keep it reader-friendly and simple

Next, you will require to ensure your ads to the appropriate landing pages. If you have ads around plumbing services and point them to your homepage that begins off talking about who you are and the number of years you have been in business, you are likely to convert clients that you will be sending that traffic to a particular landing page about 24/7 plumber services.

9. Not Targeting Paid Search Ads

Demographic and geographic targeting in paid search advertising should be more specific.

Online advertising is an excellent way to improve conventional advertising (such as billboards, radio, print, and more) you may be doing (and internet marketing is often more targeted and cheaper).

Demographic and geographic targeting in paid search advertising should be more specific. Leads will not come if your targeting is left untouched or unclear. Know where your clients reside and what resonates with them. Target your ideal potential clients with purpose.

10. Broken Plumbing Website Pages

Broken site pages cause frustration to your prospects.

Broken site pages cause frustration to your prospects. If a customer lands on a site page (also known as a 404 page), they will normally click off your website. If a paid ad leads a client to a broken site page, that is even worse since you have just paid for the ad click.

If you are planning to run advertisements, ensure to send them to a working landing page. This page should have helpful and useful information, as well as a clear call to action so the customer can take a meaningful next step (like completing a form or calling).

Fix These Plumber Marketing Mistakes:  Find Your Perfect Clients with Better Internet Marketing Strategies with Blackstorm Design + Marketing

Promoting business within a particular industry calls for a specialized marketing plan for it to be effective. This is why investing in a plumbing internet marketing agency, like Blackstorm Design + Marketing, is crucial for plumbing businesses to attain successful advertising initiatives.

Blackstorm Design + Marketing‘s internet marketing professionals can assist assess your online assets and developing a custom marketing strategy to improve your online presence and get more service calls and more clients.

Search Engine Optimization (SEO)

plumbing SEO

The initial step to ranking your plumbing website in search optimization. Blackstorm Design + Marketing can help improve your plumbing SEO strategy, so you boost your online visibility. Our search engine optimization professionals will audit your plumbing website and recommend key SEO activities to help particular content and pages rank higher in search results.

Pay-Per-Click Advertising

PPC

Pay-Per-Click or PPC ads assist you to obtain targeted traffic that is likely to convert. Blackstorm Design + Marketing’s online marketing for plumbers has exceptional PPC professionals to help you in managing effective PPC campaigns for your company. With the assistance of plumber internet marketing experts, you can obtain more plumbing leads with pay-per-click advertising.

Website Design and Development

web development and design

We provide web development and design as the main feature of plumbing internet marketing services. Whether you want to create a new plumbing website from scratch or revamp an existing one, our talented web designers can help. We ensure that your plumbing website is easy to navigate, fast, and has calls to action that skyrocket conversions.

Social Media Marketing

Clients are now expressing their perceptions about local businesses like yours on social media

Clients are now expressing their perceptions about local businesses like yours on social media, so your plumbing business shouldn’t be left. Blackstorm Design + Marketing’s social media experts will assist you on how to have a great following and generate more sales.

Online Reputation Management

online reviews are vital for your plumbing company’s online reputation

Customers are nowadays looking at online reviews before making a hiring decision. For service-based businesses like roofing or plumbing, online reviews are vital for your plumbing company’s online reputation. With positive review ratings, your business has a higher chance of generating sales and leads.

SEO Content Writing

SEO content

Whether you require copy for your email marketing campaign, web pages, or blog. At Blackstorm Design + Marketing, we have experienced writers, copywriters, and editors who can help you with your content writing requirements. Publishing relevant SEO content for your company improves brand awareness, which is just as important as generating leads.

Developing a result-oriented, comprehensive plumbing marketing plan can be overwhelming as a plumbing contractor, after all, you are not a marketing expert.

If you are tired of wasting your marketing dollars, schedule a free discovery call with Blackstorm Design +Marketing to get a plumbing marketing strategy that will help generate consistent leads or revenue every month today.

Categories
Marketing Plumbing

Don’t Throw Your Money on The Following Types of Marketing

Like most people in business, plumbers are always looking for work they can do. If a plumber is lucky, he may get a referral from past satisfied customers, which may translate into more work. However, in today’s competitive world, plumbers have to market themselves so that they can stay ahead of their competitors. Clients are always looking for experienced plumbers in their location with a good track record. If a client can Google plumbers in your location and find your business, it can translate to leads or even customers. Therefore, it is always important you know the most effective home service marketing strategies you can use to attract customers to your business. With the right home service marketing strategies, plumbers may end up with a steady flow of work. When there is more work, it means you are making more money. However, there are times when you may end up throwing away your money on the wrong plumbing marketing ideas.

Google Ads

google ads

The thing about Google Ads is that it works for some people but not all. As a plumber, if you keep spending your money on Google Ads which has proven to be ineffective to 90 percent of plumbers, you might end up throwing away your money without too much success. The thing about Adwords is that it is a complicated marketing tool to be used by people with no prior knowledge about it. In case you decide to learn how to use Ads, you will have to pay from your credit card. Therefore, whether you know how to use Google Ads (formally known as Adwords) or you are learning, you will still be charged. When you click on Google Ads, it will direct you to the company’s homepage. If you are an experienced Google Adwords user, then you should know that you are supposed to direct your customers to the landing page and not the homepage. Your customers want to see call-to-action buttons that they can use to reach you. If they have to click through many pages so that they can see your CTA, you might end up losing some leads. When your Adwords is optimized so that it directs your visitors to the landing page, you will end up getting up to 5 times more leads without blowing your budget.

Paying to be listed on Directories

Directories

When you think about business directories, what is the first thing that comes to your mind? Yellow Pages, right? Well, paying for directories these days seems to be a thing of the past because there are other cheaper and more effective digital marketing techniques. Don’t get me wrong, you can still use directories to list your company’s name, location, and contact and get good leads. However, paying to be listed on Yellow Pages, especially the book, is a big waste of money. This is because premium listings on directories like Yellow Pages can be expensive for businesses. Besides, customers don’t have the time to waste perusing the pages of a book to look for a business when they can just type in the keyword and find instant results on search engines. Instead of wasting money on paid directories, you can list your home service company on free online directories such as Angie’s List, YP.com, Google My Business, or Yelp.

Purchasing leads from Home ServiceAdvisor

HomeAdvisor

You might have heard that leads can be turned into customers, which may lead to increased revenue for your business. However, purchasing leads from Home ServiceAdvisor does not mean you will get the same success. This is especially true when the leads you buy are also sent to 4 other competing plumbers. So what you are doing is spending money to buy leads where the homeowner you are trying to convert into a customer has several plumbers calling him, and you have a smaller success in getting him on board. Rather than wasting your money on purchasing leads from Home ServiceAdvisor, you can use the money to generate your own leads. Hiring the wrong search engine optimization company. There are so many benefits associated with hiring an SEO company. An SEO company can help your business be discovered online by customers, which can generate more leads. The problem comes in when you hire the wrong SEO company that is only interested in your money and not helping your business. To avoid this, it is important you work with a reputable and experienced SEO company that works with home service companies.

Categories
Marketing Plumbing

The Top 11 Reasons Why You Need To Partner With A Specialized Plumbing Marketing Agency

If you are a plumbing company owner, you understand that marketing is an important part of your business. No matter how good your plumbing service is, you will not have a consistent stream of customers if nobody knows about it. Many plumbers begin by taking care of their marketing on their own, but what if you want to level up your plumbing company?

You should and could hire a plumbing marketing agency for several reasons. Perhaps doing marketing on your takes too much of your time, your advertising campaigns are underperforming, you want to enhance the quality of your communication and marketing, or you just don’t like the creative process.

Like any other profession, you require continuous practice, learning, and exposure to master plumber marketing and understanding of demographics. Whether it is SEO, social media coordinating, articles, e-books, or copywriting will make you an instant authority on the subject; this is where plumbing marketing agencies come into play. Without further ado, let us dive into our post.

Definition of a Plumbing Marketing Agency

Plumbing Marketing Agency

A plumbing marketing agency is a B2B service that provides a wide range of internet marketing services. Some agencies specialize in two areas of marketing, and other agencies are large to handle any marketing task you could give them. Some of the internet marketing services could include:

Plumbers contract internet marketing agencies since they may not have the in-house experience to perform all these tasks to meet their client acquisition targets. Or they may have limited in-house experience and require help scaling up their efforts. Whatever the reason might be, an internet marketing agency can assist a plumbing company to attain goals such as:

  • Increasing sales
  • Building brand awareness
  • Driving traffic to a plumbing website
  • Establishing client loyalty
  • Engaging clients

Still not sure if outsourcing a plumber marketing agency is worth your money or how exactly it will benefit your plumbing company? Here are the 10 main reasons a marketing agency can assist you and why you require to partner with one.

10 Crucial Benefits of Hiring a Full-Service Plumbing Marketing Agency

1. Expert Guidance for Making Marketing Decisions Based on Scientific Data

Marketing Decisions Based on Scientific Data

Digital marketing for plumbers is all about numbers. Any reputable plumbing marketing agency understands that. So the agency you partner with should utilize analytics for the advertising or marketing campaigns they run. At BlackStorm Design + Marketing, we give you reports that are driven by proven, factual data. We also offer resources to plumbing contractors with tips to improve their online reputation.

2. Leverage Specialized Expertise and Skills

business expertise

When you hire an internet marketing agency for plumbers, like BlackStorm Design + Marketing, you obtain access to a team of professionals. Marketing is a wide term and incorporates a multidisciplinary approach. To help your business operate at its best, you should plan and utilize an integrated strategy to target your audience/market.

While working with a specialized plumbing marketing agency, you can tap into the knowledge and expertise of specialists. You can use the skills of SEO specialists, PPC experts, dedicated website designers, project managers, content creators and writers, and many more.

3. Helps you focus on revenue-generating campaigns based on your target audience

target audience

As an experienced plumbing marketing agency, BlackStorm Design + Marketing understands the essence of generating revenue for companies like yours and the right tactics to deliver successful company outcomes.

Acquiring experience partnering with plumbers of many sizes, a plumbing marketing agency will no doubt enhance the decision-making process concerning your budget-resulting in more efficient ad spending and a higher return on investment.

4. Benefit from the full skillset

skillset

A specialized marketing agency is equipped to deal with all aspects that come with an advertising campaign, including tasks that both indirectly and directly affect the success of your online marketing campaigns. A marketing agency generally consists of a team of experts in various fields of expertise including SEO, graphic design, social media marketing, website design, copywriting, and more.

It would come at a higher cost if you had to outsource these different services or profiles. Additionally, you may not require all these skills on a daily basis. A plumbing marketing agency can thus offer a great solution for the problem since you would obtain what you desire without the complexity of “people planning.”

Further to alleviating the complexity of managing people, a plumber marketing agency typically has an excellent understanding of plumbing industry trends. For that reason, agencies handle projects and campaigns in a more strategic and structured way providing a more streamlined approach with less trial and error.

5. Get Unbiased Perspectives on Your Marketing Campaigns

Marketing Campaigns

Home service marketing agencies work with various businesses across multiple sectors. This offers them a deep level of insights concerning the best practices for every kind of business, depending on your company’s size, objectives, and budget.

Hiring a plumbing marketing agency will provide you access to the vast expertise and knowledge possessed by the agency’s professionals, who as your trusted experts, will assist you identify the best platforms to grow your company.

In addition, a plumber marketing agency would offer you an independent, unbiased perspective.

6. Focus on Running Your Plumbing Business

business success

In most cases, internet marketing implies hiring new talents outright to run the campaigns. Plus, it will require some of your attention because you will be working with an in-house team. Remember, setting up the campaign and team will take time and resources.

This can be a tedious and time-consuming process, and an agency comes in handy to lighten this burden off your shoulder. You don’t spend months training your digital marketing team, and that time can otherwise be utilized for growing your plumbing company from the inside.

With a specialized plumber marketing agency, like BlackStorm Design + Marketing, you just need to share your objectives/ goals and their timeframe.

There is no onboarding, training, or managing of another team. All the aspects of your digital marketing are dealt with internally by the agency’s team, and this frees up your time to operate your business better.

7. Custom Cost-Effective Solutions

Cost-Effective Solutions

When deliberating over hiring an online marketing agency, many plumbers typically compare the cost of outsourcing an agency to that of an in-house operation. You will be amazed to learn that a plumbing marketing agency is less expensive over time.

Agencies work as independent contractors, so you reduce the need for payroll taxes. You also eliminate the recurring expenses of having full-time employees, such as salaries, benefits, and health care costs.

Some of the tools you require to manage campaigns also come at a hefty upfront payment or subscriptions. Most reputable plumber marketing agencies already have the crucial internet marketing tools, so you won’t require a dime to obtain one.

8. Boost Scalability

company scalability

One thing that makes a plumbing marketing agency your best bet for promoting your services online is their scalability.

In an ordinary setting, you will require to increase the size of your team whenever your plumbing company requires growth or want to start something new. This implies that your plumbing company will require extra resources to support and fuel its growth.

With a digital marketing agency for plumbers, that’s not the case. There will be no constraints on your team and no need to expand your team.

A good plumbing company should typically accommodate your requirements as your business grows. They provide several packages and plans that suit your business size.

Ideally, having a flexible and scalable agency is crucial, particularly when you are targeting new markets.

9. Always Have Access to the Latest Tools and Technologies

Digital Tools and Technologies

Let’s face it. Internet marketing requires the use of different technologies and tools to streamline every campaign. Unfortunately, there is no one-size-fits-all tool when it comes to digital plumber marketing.

Most of these tools are premium tier services, and the expenses increase with the addition of specific features or an upgrade. You will require keyword research, competitor analysis, paid search management, analytics, and automation tools.

The cumulative cost of utilizing these digital marketing tools can be expensive for small and medium-size plumbing contractors. Internet marketing services already have such tools in place to help you make the most out of your campaigns. You don’t have to fret about the recurring expenses that may come along with their use.

10. Niche Specialization

research is crucial to starting any campaign

As a plumber, you must know that research is crucial to starting any campaign. You must learn your plumbing industry well, the latest marketing practices, and your competitors in the segment.

The onus of plumbing-industry-relevant advertising strategies is on the agency. They will research your target market and identify your competition. Plus, they follow the latest developments in the internet marketing space to guarantee quantifiable results.

11. Brand Development and Public Relations

Online branding

Online branding is important for plumbing contractors to send the desired message of your company’s image to potential customers via positioning with visual identity services (logo or official printed materials) in addition to taglines and slogans and branding events to create a positive image about what your plumbing company represents in prospect’s mind. A full-service marketing agency for plumbers acts as a branding agency offering custom solutions to represent your company professionally to achieve desired brand positioning.

BlackStorm Design + Marketing Is Invested in Your Success

BlackStorm Design + Marketing

At BlackStorm Design + Marketing, we believe a plumbing marketing agency should be more than an online marketing vendor. That’s why we regularly invest in our technology, tools, and experts. When you partner with our digital marketing agency, you will have access to our team of professionals and benefit from our success within the plumbing industry, plus a dedicated success manager dedicated to your success.

Isn’t it time you partnered with a marketing team that specializes in your plumbing industry and wants your company to be a success?

Schedule a free discovery call with BlackStorm Design + Marketing to grow your plumbing business with our internet marketing services today.

Categories
Marketing Plumbing

10 Important Plumbing Marketing KPIs You Should Be Tracking in Your Business

Increase your clients base, and maximize profits in your company with plumbing  marketing KPIs

Do you have an idea of what makes your plumbing company’s marketing or advertising campaigns a success? Clues why your business is not generating enough leads? Why is a plumbing company doing so well?

Well, suppose you are not closely monitoring your plumbing marketing efforts online. In that case, you will never understand what is working or not, and that’s where digital marketing Key Performance Indicators come in. You can measure and track metrics that matter most to your plumbing business growth using KPI.

increase customer base

Before internet marketing was introduced, a plumber would only establish how a specific campaign was fairing based on office visits and the number of new clients acquired. However, such results rarely displayed an accurate calculation. But with the right plumbing marketing KPIs, you can know your weak areas and conduct the much-need tweaks in your strategies for maximum results.

That said, here are a few things to understand before selecting and monitoring your digital marketing for plumbers’ KPI.

What Are Plumbing Marketing  KPIs?

Key Performance Indicator

Key Performance Indicator is a measurable attribute showcasing how ineffectively or effectively your plumbing company reaches its desired goals. Plumbing marketing KPIs are quantifiable measures or metrics employed to assess the performance of your company’s marketing objectives. These metrics can be traced to different aspects of your plumbing business ranging from employees and leads generated to sales.

Internet marketing KPIs go hand in hand with your company’s online marketing strategies regardless of whether it’s sales growth, brand awareness, SEO strategy, and lead generation. Examples of such metrics include details on conversion rate, engagement rate, sales revenue, page conversion, marketing qualified leads, and SERP. Any measurable figure in your plumber marketing plan, one that can be acted upon, constitutes a KPI.

KPI comes from Google Analytics, lead conversion tool, Google Ads, Google Analytics, or even from your plumbing sales representatives.

5 Reasons To Track Your Plumbing Marketing’s KPIs?

When properly used, plumbing marketing KPI tracking can be an incredible tool for growing your company. Some of the key advantages of measuring metrics and acting on data include but are not restricted to:

1. Monitor Your Plumbing Company’s Health

Company’s Health

Only a few KPIs are required to measure the health of your company. Plumbers who monitor metrics in categories such as employees, customers, processes, and revenue find it very easy to remain on track while keeping their income high.

2. Measure Processes

KPIs are utilized to measure processes

KPIs are typically applied to show if your company is attaining its strategic goals set by the top management. Numerous KPIs are utilized to measure processes, such as productivity indicators, profitability indicators, and quality indicators amongst others.

3. Client Metrics

KPI metrics

Besides employees and processes, client metrics are also of utmost importance. They can help your company know the number of customers, revenue generated, and even the cost of acquiring those clients.

4. Operational Metrics

use operational metrics to ensure staffing, finances, and marketing are on the right track

Operations metrics are a good way to help your operations department enhance its day-to-day operations. You can use such metrics to make sure staffing, finances, and marketing are on the right track.

5. Measure Progress Over Time

business progress

A good strategy for measuring your business progress is to set targets at the beginning of the year, such as revenue, gross margin, number of locations, and even number of employees. Then, you can use weekly, quarterly, and monthly reports to remain on track with the KPIs and progress towards set goals at the start of the year.

 In a plumbing marketing campaign, tracking your KPIs is the only way to understand what is working or not. For instance, if you make good money from a specific marketing campaign, but you cannot show what generated that revenue or profit, that is, then you will never know what you need to improve and where you need to invest more. Your site traffic, for example, could be the one driving all your qualified leads and your marketing crew or department is busy investing a lot of dollars on unnecessary channels.

Top 10 Plumbing Marketing KPIs You Should Be Tracking in Your Business

Cost Per Lead (CPL)

CPL

CPL is a plumbing KPI used in lead generation to know how much each lead costs your company. In simple terms, it shows you the cost of bringing in a lead from your advertising or marketing campaigns. Leads help you understand which contact or user is a potential client. It is normally the initial step into knowing how your internet marketing is performing beyond simple reach from metrics like unique visitors to your plumbing website.

Cost per lead helps you understand where your brand awareness efforts in marketing are most crucial. They tell you whether your campaigns are generating desired results at an affordable cost or not. They assist you to understand the amount of money you need to get a particular set of leads for your plumbing company. Because leads are the starting point of your sales processes, improving and benchmarking your cost per lead is an important metric for your plumbing marketing efforts or campaigns.

Conversion Rate [CR]

the more conversions, the better your plumbing gets in Google rankings

In plumbing marketing, a conversion happens when a prospect or client completes a particular activity, such as booking a job or subscribing to your newsletter. It can also be any action that helps meet the objectives that your plumbing company has. On the other hand, conversion rate measures how regularly a client completes a particular set goal,

Conversion rate is a crucial metric that shows you if your marketing campaigns are on track. They tell you how effective your strategies are in terms of attaining a set goal. A higher conversion rate implies more likelihood of prospects or clients converting after coming across your piece of content. This also means low costs in terms of acquiring customers, which saves you money in the long run.

Consequently, the more conversions, the better your plumbing gets in Google rankings. Thus, if you want to skyrocket your bottom line, make minor but worthy tweaks to your plumbing website. Use Google Optimize together with Google Analytics to test various elements of your website to increase your revenue without necessarily increasing your ad spend.

Return on Investment (ROI)

ROI

ROI denotes the amount of profit your plumbing company will earn from the money spent on a particular activity or investment like a marketing campaign. As an online marketing metric, ROI helps you know whether your company is profitable or not. It shows the expenditures as well as activities connected with them that are creating revenue and those that are not.

So, it is an important tool for planning your marketing or advertising budgets. While it is not possible to capture the total money spent on marketing activity, say a Google Ad campaign, it is crucial to make sure that your ROI is comparable to other internet marketing activities.

Bounce Rate

bounce rate refers to the number of clients or prospects who visit your plumbing website

Simply put, bounce rate refers to the number of clients or prospects who visit your plumbing website and leave right away without completing any meaningful action. If your site has a high bounce rate, this is a good indication that there are flaws in your online marketing strategies, and some of them could be irrelevant traffic sources, weak landing pages, or poor targeting, amongst others.

A prospect visiting and clicking off your website also implies they didn’t find what they were searching for and the only way to make sure that they spend time on it is by auditing your content and identifying what they are looking for. This way, you will craft relevant content that will attract them.

Cost Per Acquisition (CPA)

CPA

CPA revolves around revenue after a lead becomes a paying client. It gives you a rough idea of how much you will spend to get a client to open his or her wallet. CPA is a deal for paid search marketing campaigns like Pay-Per-Click campaigns.

Click-Through Rate (CTR)

CTR

CTR is another internet marketing metric that quantifies the number of clicks on a specific content over the number of impressions it achieves. It is the percentage of prospects that click on a campaign after coming across it.

CTR is the simple form of engagement rate because the only engagement counted is the one that matters the most and clicks on a link. This metric shows whether your site content is interesting to grab people’s attention and lead them to click on the link and be redirected to the plumbing website.

In Google ads, CTR boosts your quality score each time a user clicks on an ad, and when this occurs, your ads are ranked on top of SERPs, which has other advantages such as increased traffic and more conversions.

Lifetime Value

Customer lifetime value

Customer lifetime value refers to a KPI used to measure the amount of revenue you can expect from a specific client for the entire period of doing business with your company.

A higher customer lifetime value indicates that your plumbing business is doing well and often signals a profit. It helps you understand how valuable different customers are and thus allocate more resources to them.

Business Growth

business growth metric

Another important KPI for plumbers is the business growth metric. This can be calculated in numerous ways, but estimating your annual gross profit margins is the most effective. This is where you bring in things like cost of operation, salaries, and cost of equipment into the equation. To find your gross profit margin, calculate your total sales revenue and subtract your total cost of operation, divide the figure you obtain with sales revenue again.

Customer Satisfaction

client satisfaction

Lastly, client satisfaction. Do you know that it is much cheaper to keep an existing customer than to try to get a new one? This is why customer satisfaction is an important KPI for plumbers since client satisfaction leads to retention.

You can assess your customer satisfaction levels by developing a questionnaire form and asking clients to fill it. Keeping your eye on online reviews is also crucial. You can improve customer satisfaction by responding to all reviews (whether negative or positive) promptly and professionally.

Top Channels for Local Plumbing Contractors to Generate Qualified Leads

By analyzing your overall plumbing marketing strategy and how every lead source generates qualified sales for your company.

Then you can begin to work on the different marketing efforts with every channel to obtain more qualified leads, increase sales growth and reduce client acquisition costs.

While monitoring plumbing marketing KPIs your sales crew should come in to see how your collective advertising or marketing efforts generate results across the following channels.

Organic Search

Organic site traffic will be one of the cheapest in terms of acquiring leads

Homeowners and property managers use search engines such as Google or Bing to find information about a local service business and click on the organic results shown to them. Not advertisements. Organic site traffic will be one of the cheapest in terms of acquiring leads but will take the longest time to develop and achieve realistic results.

Paid Advertising

Increase your chances of increasing traffic

There are multiple ways paid advertising is showcased to your potential clients to boost website traffic, and here are some examples. But, if you want to increase your chances of increasing traffic to lead ratio, landing pages are a perfect way to achieve this.

  • Google Local Service Ads
  • Text ads from Google Ads
  • Display advertising on other sites
  • Paid ads on social media websites
  • Click to call ads from Google.

Social Media Marketing

SMM illustration

Social media is one of those platforms that can help you in various ways. Not all resulting to direct sales, but offering you an opportunity to build and get:

  • Brand awareness
  • Potential client referrals
  • Client support channel

As you can see, a lot goes into each plumbing marketing KPI, and together they show a clear picture of how your company is performing online. Every monthly report combines it all and makes sure we continually drive revenue in the best ways possible. At BlackStorm Design +Marketing, we are in the business to create lifelong partnerships, and such plumbing business marketing KPIs hold our team accountable.

Let’s work together to create a strong online presence for your plumbing company so you can book more jobs on the web.

Schedule a free strategy session with BlackStorm Design + Marketing to learn how we can help your plumbing business grow today.

Categories
Marketing Plumbing

5 Tips to Advertise Your Plumbing Company on Nextdoor

Learn how plumbers are skyrocketing leads and booked jobs from Nextdoor

Plumbers worldwide are scrambling to think of the best ways to promote their services on social media. While Instagram and Facebook have portrayed great results for many kinds of businesses, the efforts behind a knockout presence on social media end up costing you more time than you plan to spend.

Although most of these platforms are ideal for connecting with potential customers, you may not connect with homeowners in your service area. In addition, many social media browsers aren’t encouraged to recommend home improvement services like roofing or plumbing to their friends and family.

Last week, I switched on the shower to warm up some water before I dived in. When I tried to use my hands to test the water, much to my amusement, the water was ice cold. My water heater was spoilt.

Nextdoor app

Before contacting a local plumber, I turned to Nextdoor, the social networking platform for neighborhoods, and requested my neighbors for plumbing contractor recommendations.

If you are a plumbing business owner searching for ways to boost sales and outrank the competition, search no further than Nextdoor.  Nextdoor is a new concept in a plumbing marketing plan that we will break down in this post.

What is Nextdoor?

Nextdoor gif

Nextdoor is a neighborhood-focused app that brings local service businesses and communities together. Simply put, it is synonymous with an always-open coffee shop, where everybody knows your name (since it is on your profile).

But how can you use Nextdoor to find more qualified plumbing leads online? And what are the benefits that the Nextdoor app offers more than other social networking platforms? Without further ado, let us dive into the world of Nextdoor to advertise your plumbing company.

According to the Nextdoor.com, here are some statistics that you should know:

statistics

  • One out of four households in the United States is on Nextdoor
  • More than 70% of Nextdoor members are homeowners (Which implies a lot of conversations about home improvement)
  • 25% of all conversations on the app are about service business
  • 67% of users shared business recommendations

Are you beginning to see the potential for advertising your plumbing company on Nextdoor?

How Do Homeowners Use Nextdoor?

Homeowners must verify their account utilizing their postcard or phone number.

Before homeowners can do anything on Nextdoor, they must verify their account utilizing their postcard or phone number. For plumbers, this implies that Nextdoor users are not bolts from another business.

Nextdoor users are typically real people who own homes or businesses in your service area. Verified users on Nextdoor offer added a level of trust and security to the platform, especially for local service businesses who depend on consumers to generate sales and qualified leads.

Here are some ways homeowners utilize Nextdoor today:

  1. Requesting for recommendations: Does anyone know a plumbing contractor who is cheaper and specializes in toilet repair? Nextdoor has typically replaced word of mouth marketing and besides connects homeowners with neighbors for local service business recommendations.
  2. Meet Neighbors: “Hi, I am Grace and I just moved here from Nashville, TN. Nice to meet everyone.”
  3. Sell and Buy Stuff: Selling this used office chair for $50. Think of selling on Nextdoor like craigslist or eBay for your neighborhood.
  4. Organize local events: “Blood transfusion drive this Sunday. Sign up here”.

How can Plumbers Leverage Nextdoor to Advertise their Business?

Nextdoor mobile application

Plumbers can use Nextdoor just like individual members do, by engaging with the people they serve:

  • Reply to users who recommend your business: They took their time to refer your business to their neighbors, so also take your time to acknowledge them and ensure that you go beyond a conventional “thanks.”
  • Obtain recommendations you require: Your plumbing business requires at least one referral to become visible to the people you serve, and Nextdoor offers your company a custom link you can send to previous clients to generate more recommendations on the platform.

Respond to homeowner’s questions and also gives you a chance to ask questions: if you are active on your nextdoor account, you can also include your business affiliation profile, offering more visibility to your plumbing business.

In addition, plumbers can:

  • Create local events
  • Run local deals
  • Share special offers
  • Build sponsorships

Why Your Plumbing Business Advertise on Nextdoor?

Nextdoor services

Just like with social media advertising platforms, Nextdoor can assist a plumber spreads the word and attracting new clients.

However, Nextdoor is not your average social media network. Unlike Twitter, Instagram, or Facebook, Nextdoor requires all users to first verify their address before joining, so they can be put in a particular neighborhood. Subsequently, rather than having a timeline of friends from around the globe, your news feeds will be exclusive to your neighbors in your service area that is searching for information on local issues, and so on.

For plumbers, this offers a unique opportunity from a marketing or advertising perspective, giving you access to a local audience that is not only present but also around the service area. Here are some key benefits for plumbers that Nextdoor can offer:

  1. Reach a local target audience
  2. Build client relationship
  3. Network with other local plumbing businesses.

How to Advertise Your Plumbing Business On Nextdoor

When you opt to advertise your plumbing company on Nextdoor, the app offers two wonderful possibilities for boosting your plumbing company’s visibility. You could use both or choose one that fits your business goals. The two kinds of Nextdoor ads for plumbing contractors include:

  • Nextdoor sponsorships
  • Local deals

Nextdoor Sponsorships

You will develop ads that will appear on chosen zip codes.

This is a paid plumber advertising option that you will find on the platform as neighborhood sponsorship. When you select this option, you will have a monthly fee, but the great news is that if you are not seeing any new clients or upcoming traffic to your site, you can cancel at any time.

With Nextdoor sponsorship, you will develop ads that will appear on chosen zip codes. This implies you will have a target market, and the best part is, that people seeing your ads in the app live in the region where your plumbing company is located.

The main disadvantage to this possibility is that not everyone has access to nextdoor sponsorship. Only home service contractors like plumbers, real estate agents, and roofers are part of the few businesses that meet all the requirements to pay for this advertising type.

Plumbers who advertise as official neighborhood sponsors have the capacity to:

  • Share expertise: Show how you can assist neighbors with advice ads and tips.
  • Answer neighborhood questions: Invite locals to ask about your plumbing company with conversation starter ads
  • Engage your local community: Create customer rapport with custom company posts, including polls and events.

Local Deals

Sale banner sticker

Nextdoor’s local deals are a carousel of ads, coupons, and discounts from small plumbing businesses in the neighborhood. They are also an effective way to complement the organic adverts you may already be using next door.

Just like with Nextdoor sponsorships, local deals assist your plumbing company stay top of mins with local homeowners (your potential clients) and help you obtain more leads.

Plumbers opting to run local deals can select between four different kinds of offers including:

  1. Percent off
  2. Custom deal
  3. Fixed discount
  4. Buy one get one free

Plumbers can operate their local deals within a 10-mile radius of their business location and can even preview verified phone numbers in that neighborhood and the cost of running such deals.

If you are searching for a plumbing marketing agency with experience managing Neighborhood sponsorships and local deals on Nextdoor, we got you covered. Blackstorm Design + Marketing has partnered with Nextdoor to offer cost-effective advertising solutions to plumbing contractors, so there are no limitations between you and being the very first one in your service area to run paid ads.

Need help to grow your plumbing company through Nextdoor advertising? Schedule a free discovery call with Blackstorm Design + Marketing for assistance today.