As a plumbing business owner, you want your business to stand out from rivals, attract prospects and impress customers. Your plumbing brand is one of the effective ways to achieve that. Branding is one of the most crucial aspects of any plumbing contractor, small or large, B2C or B2B. So, an effective plumbing branding strategy offers you a major edge in an increasingly competitive market.
The plumbing industry is a competitive space, and as such your marketing strategies must be impeccable to outrank your rivals to get the leads you need. But with all the advertising and marketing options available, how do you brand your plumbing business productively? But what does “branding for plumbers “mean? How does it impact a small plumbing company like yours? Don’t fret. We will provide you with the answers and show you precisely how to create a plumbing brand that assists your business to grow.
Basics of Plumbing Branding
Before we dive into the elements that create a great plumbing brand, let us first understand what branding for plumbers is.
Simply put, your plumbing brand is your promise to the clients, and it tells them what they can expect from your plumbing services and later differentiates your offerings from other plumbers in the market.
Are you an innovative plumber in your industry? Or the reliable, experienced one? Is your plumbing service the high-quality, high-cost option or the high-value, low-cost option? You can’t be both, and you can simply not be all things to all people. Who you are as a plumber should be determined to some extent by who your target clients want and require you to be.
By creating a strong plumbing brand, you will have more control over what prospects or clients think about your business. You can even prompt them to respond to your brand message by booking the plumbing services you are providing.
What are the fundamental components to look out for in a great plumbing brand?
With the stiff competition that many plumbers face in the market, it’s never been more crucial to develop a unique value proposition and stand out through strategic branding. While it is generally vital to provide top-notch services, effective plumbing branding is typically at the heart of plumbers that succeed.
Without further ado, let’s explore some common features of successful plumbing brands so that you can build your own brand accordingly:
A Good Plumbing Brand Should Be Distinctive
In order to stand out from other plumbers in your service area, avoid confusion and be memorable among your target audience, your brand name must be distinct-especially within the plumbing industry.
Building a plumbing brand is easier to do than creating a differentiating brand. To have a memorable plumbing brand identity, you require to be distinctive. Some of the world’s popular brands such as Starbucks and Apple have successfully attained this. Giving your clients a particular reason to book your plumbing services will, without a doubt, keep them coming back to your plumbing brand from time to time.
Memorable
A plumbing brand name doesn’t have any value if no one can recognize it. So, choose a brand name that is evocative, easy to pronounce, and simple. The plumbing brand symbol or name should be simple to recognize and remember.
Authenticity
Even with the best plumbing services on the market, a disingenuous brand won’t cut it. A strong brand can be profitable while retaining its authenticity. Generally, this implies offering transparent values, best practices, and morals and having an open communication policy. Brands that uphold this standard are perceived as respectful, reliable, and above all else. Customers will always interact with plumbing brands they feel they can trust, and it might even motivate them to offer their business to a brand they believe in when trust has been established, even if a cheaper alternative is available. This is crucial for ongoing brand support and client rapport.
Consistency
All of your plumbing marketing actions must be consistent with the identity of your brand. Your business will become known for something that you typically do, and you should never stray from it. When you are consistent, it proves that you are reliable and helps to improve your credibility. When you are inconsistent, it creates a gap that is not conducive to your plumbing branding.
Clarity
Work hard to ensure that everything you create shout outs loudly exactly the kind of service you offer and how you are unique. Don’t force people to figure out it. Let people know exactly what it is about your plumbing business and utilize as few carefully chosen words as possible.
Brand Identity
Brand identity is what you typically think of branding your plumbing company. This is your external facing image and all the elements included within that. For instance, your brand identity could be your brand colors, plumbing logos, and website (just to state a few). Simply put, your brand identity is the “feel and look “of your brand.
Brand identity is the most common thing clients remember, so it requires to stand out. Besides being on trend and aligning with client expectations, it should be different enough to be known in a crowd of your competition.
Brand Messaging
Your brand message refers to the voice of your brand. Just like brand identity, this messaging assists you to connect with your client’s base to offer a pleasant experience. It is the language that you use on your social media posts, plumbing website, and in conversation with your clients.
It’s crucial that your plumbing brand messaging is consistent, regardless of who the client is talking to. You should train your customer service attendants, sales team, and any team member with a client-facing role to utilize the same tone and language when conversing with clients.
Brand Differentiation
Your plumbing brand differentiation is what makes your business different from competitors. Simply put, this is your unique selling proposition-what plumbing service do you have to provide that clients won’t get anywhere else in the neighborhood?
Brand differentiation can be price, but it’s simple to get cut off the market this way. Instead, you want to provide a unique value or feature that your clients can’t imitate or copy. Find a special differentiator for your long-term brand success.
Brand Experience
Brand experience is the way your clients interact or connect with your plumbing services, team, and multiple connection points along the way (such as your website or social media). Everything from when a client engages with a sales representative to when they use your plumbing service is regarded as the brand experience.
Why is it Crucial to Brand Your Plumbing Business?
Regardless of size, plumbers of all kinds need to invest aggressively in plumbing branding to stay relevant. If you are still on the fence about why you should brand your plumbing company, here are some advantages you stand to gain
Become More Recognizable
Another advantage of investing in consistent plumbing branding efforts is to make your business more memorable. When clients can identify your business based on visual and physical elements, it breeds familiarity. This establishes trust, which more than 80% of clients depend on to make a decision to use your plumbing services. Brand recognition can also impact how clients remember and engage with your emails, ads, or plumbing content.
Distinguish your plumbing business from competitors
With the myriad of plumbers offering similar plumbing services, standing out can be daunting. That’s where plumbing branding comes in. Your story, brand promise, and other marketing assets offer avenues through which you display your uniqueness. Leveraging on these to develop a point of difference could distinguish you from your competitors.
Build Customer Loyalty
Strong plumbing brands typically have a loyal client base, but it doesn’t occur by chance. It stems from offering unique experiences and messaging their target audiences can relate to form a bond. With such an emotional connection, you will have more clients who will support your plumbing business and share their awesome experiences. This benefit could imply repeat business, more referrals, and less churn via word of mouth.
Credibility
Every client has trust issues whenever it comes to trying a new plumber. But, a strong plumbing brand can assist you to set yourself apart as a well-established company with strong values that clients can resonate with. Innovative plumbing marketing coupled with exceptional plumbing services, superior client service, and visually appealing images will surely assist even a small plumbing company to establish itself as a serious professional business.
Plumbing Branding Ideas: How to create a successful brand in five simple steps
Building a plumbing company brand from scratch that distinguishes itself from the competition is not an easy task. A brand is the soul and heart of your plumbing business, responsible for influencing your target audience’s perception, driving advocates to your company, and differentiating your business from the competition.
After all, creating a brand for your plumbing business is not just about selecting a plumber logo or picking the right name. In this article, we are going to show you how to create a plumbing company brand that keeps prospects or clients coming back, booking one job after another.
Here’s how you can begin a brand in five simple steps:
1. Identify Your Target Audience
When it comes to building a plumbing brand, it’s crucial to understand who you are trying to reach. Figure out the kind of plumbing services you will be offering and who they will serve. Try to be more specific with your choice of the target audience. For example, identifying the right audience will assist you to select a brand design, voice, and even the right proper marketing strategy to connect with potential clients. Choosing a particular niche will imply you have less competition to fret about. You can educate yourself about your target audience by:
- Examining existing clients: Do you have any existing clients, and what do you know about them? What are their age ranges, where do they come from, and what do they like about your plumbing company?
- Spy on your competition: What types of clients are other plumbers like you are targeting? Are there any underserved sections of the market you can serve with your plumbing services?
- Develop buyer personas: Imagine what your ideal clients may look like, and create a profile describing their gender, age, demographics, dislikes, likes, and even behaviors.
2. Build the Foundation of Your Brand
To build a well-branded plumbing service company, you should be authentic with what your business actually is. Creating a strong plumbing brand is synonymous with constructing a house, and it begins with creating a strong plumber brand foundation, which should start with brand strategy. The foundation of your plumbing brand includes but is not restricted to:
- Company history: This is where you outline all the decisions and events that led you to start your own plumbing company, like the urge to become your own boss.
- Services offered: Defining your plumbing services list assists you communicate better your offerings to your customers.
- Target audience: This defines your ideal clients and what they require from a plumbing service provider.
- Unique selling proposition: A USP makes your plumbing company different from your competitors.
3. Select a Plumbing Business Name and Slogan
A name is one of the most recognizable assets of any plumbing company, and that’s why it’s so crucial to have it done right.
Just starting a plumbing company and don’t have a name yet? When choosing a name for your business, select one that is:
- Memorable, short, and easy to spell
- Reflects your plumbing services and values
- Avoid using your personal name, if you plan to franchise or sell
- It is unique to your plumbing industry so you can trademark it.
Furthermore, you need to come up with a plumbing brand promise. “Your On-call Expert.” Such a slogan shows clients what to expect from your company, which is generally open lines of communication. You can utilize this slogan along with your company name on the website, vehicle, business cards, and other marketing collateral. This will make your slogan to be remembered and recognized.
4. Establish Your Plumbing Brand Look
Establishing your plumber brand’s appearance implies deciding how you are going to assist clients to identify your business at a glance. Some of the most crucial aspects of your plumbing brand look include:
- Brand colors: Your brand colors consist of all the shades you will utilize on all your branded collaterals, including your plumbing website and emails. Colors can have a profound impact on clients. For example, blue is relaxing and trustworthy while red is passionate and bold.
- Imagery: What type of illustrations, pictures, and images do you use on your advertisements and plumbing website?
- Fonts: Just like your brand colors, your prospective fonts can have a huge impact on how your clients perceive your plumbing brand.
Once you have the various elements you require to create your brand image, develop a set of visual identity guidelines to assist inform your designers and any team you partner with.
5. Create a Plumbing Company Logo
Your plumbing logo design is another crucial element in learning how to start creating your brand. Besides your name, your logo will be of the initial things your clients will recognize in your brand.
A good plumber logo should be easy to understand and meaningful. The best way to make sure your plumbing company logo has the right impact on your prospects or clients is to work with a professional logo designer to help grab your visual importance.
Integrate Your Brand into all Aspects of Your Plumbing Business
The process of building a plumbing brand never stops.
Your plumbing brand should be reflected and visible in everything that your clients can read, hear and see.
Anything tangible- from advertisements to business cards to invoices needs to have a stamp of your plumbing logo.
On any online platform, make sure your brand looks consistent everywhere. Use your brand book guide to build consistency with visuals such as logo and color use, photography, and fonts amongst others.
Your plumbing website is the most crucial tool for marketing your business. When you build your plumber website, incorporate your message, personality, and voice into the content.
In addition, your social media profiles should be branded visually and with your preferred voice for engagement.
Let Blackstorm Design + Marketing Help Brand Your Plumbing Company Today
A strong plumbing brand is a must-have for any company in the modern competitive world.
Without an effective branding strategy, you cannot connect with your clients on a personal and emotional level. This implies that any client will abandon your plumbing business as soon as they find another plumber they can resonate with.
Creating your plumbing brand identity offers your clients a reason to connect with your company. It’s what keeps clients coming back for more, sets you apart from the competition, and converts one-time customers into your plumbing brand advocates. Never underestimate the essence of building a brand for your business.
If you need help in creating a successful plumbing brand, schedule a free discovery call with Blackstorm Design + Marketing to see how we can brand your business properly and outrank the competition.
