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Marketing Plumbing

8 Important Plumbing Marketing KPIs You Should Be Tracking in Your Business

Increase your clients base, and maximize profits in your plumbing company with digital marketing KPIs

Do you have an idea of what makes your plumbing company’s marketing or advertising campaigns a success? Clues why is your business not generating enough leads? Why is a plumbing company doing so well?

KPI gif

Well, suppose you are not closely monitoring your plumbing marketing efforts online. In that case, you will never understand what is working or not, and that’s where digital marketing Key Performance Indicators come in. Using KPI, you can measure and track metrics that matter most to your plumbing business growth.

Before internet marketing was introduced, a plumber would only establish how a specific campaign was fairing based on office visits and the number of new clients acquired. However, such results rarely displayed an accurate calculation. But with the right plumbing marketing KPIs, you can know your weak areas and conduct the much-need tweaks in your strategies for maximum results.

That said, here are a few things to understand before selecting and monitoring your digital marketing for plumbers’ KPI.

What Are Plumber KPIs?

Portrait of plumber

A Key Performance Indicator is a measurable attribute showcasing how ineffectively or effectively your plumbing company reaches its desired goals. Plumbing marketing KPIs are quantifiable measures or metrics employed to assess the performance of your company’s marketing objectives. These metrics can be traced to different aspects of your plumbing business, ranging from employees and leads generated to sales.

Internet marketing KPIs go hand in hand with your company’s online marketing strategies regardless of sales growth, brand awareness, SEO strategy, and lead generation. Examples of such metrics include details on conversion rate, engagement rate, sales revenue, page conversion, marketing qualified leads, and SERP. Any measurable figure in your plumber marketing plan that can be acted upon constitutes a KPI.

KPI comes from Google Analytics, lead conversion tool, Google Ads, Google Analytics, or even from your plumbing sales representatives.

Why Track Your Plumbing Marketing’s KPIs? 5 Reasons

When properly used, plumbing marketing KPI tracking can be an incredible tool for growing your company. Some of the key advantages of measuring metrics and acting on data include but are not restricted to:

1. Monitor Your Plumbing Company’s Health

A plumber checking water management system.

Only a few KPIs are required to measure the health of your company. Plumbers who monitor metrics in categories such as employees, customers, processes, and revenue find it very easy to remain on track while keeping their income high.

2. Measure Processes

A plumber in the kitchen installs a new water tap.

KPIs are typically applied to show if your company is attaining its strategic goals set by the top management. Numerous KPIs are utilized to measure processes, such as productivity indicators, profitability indicators, and quality indicators amongst others.

3. Client Metrics

A man looking on a client metrics for his company.

Besides employees and processes, client metrics are also of utmost importance. They can help your company know the number of customers, the revenue generated, and even the cost of acquiring those clients.

 4. Operational Metrics

Plumber fixing problem with faucet in the kitchen.

Operations metrics are a good way to help your operations department enhance its day-to-day operations. You can use such metrics to make sure staffing, finances, and marketing are on the right track.

5. Measure Progress Over Time

measuring your business progress

 A good strategy for measuring your business progress is to set targets at the beginning of the year, such as revenue, gross margin, number of locations, and even number of employees. Then, you can use weekly, quarterly and monthly reports to remain on track with the KPIs and progress towards set goals at the start of the year.

In a plumbing marketing campaign, tracking your KPIs is the only way to understand what is working or not. For instance, if you make good money from a specific marketing campaign, but you cannot show what generated that revenue or profit, then you will never know what you need to improve and where you need to invest more. Your site traffic, for example, could be the one driving all your qualified leads and your marketing crew or department is busy investing a lot of dollars on unnecessary channels.

Top 10 Plumbing Marketing KPIs You Should Be Tracking in Your Business

1. Cost Per Lead (CPL)

CCPL formula

CPL is a plumbing KPI used in lead generation to know how much each lead costs your company. In simple terms, it shows you the cost of bringing in a lead from your advertising or marketing campaigns. Leads help you understand which contact or user is a potential client. It is normally the initial step into knowing how your internet marketing is performing beyond simple reach from metrics like unique visitors to your plumbing website.

Cost per lead helps you understand where your brand awareness efforts in marketing are most crucial. They tell you whether your campaigns are generating desired results at an affordable cost or not. They assist you to understand the amount of money you need to get a particular set of leads for your plumbing company. Because leads are the starting point of your sales processes, improving and benchmarking your cost per lead is an important metric for your plumbing marketing efforts or campaigns.

2. Conversion Rate (CR)

Conversion Rate gif

In plumbing marketing, a conversion happens when a prospect or client completes a particular activity, such as booking a job or subscribing to your newsletter. It can also be any action that helps meet your plumbing company’s objectives. On the other hand, conversion rate measures how regularly a client completes a particular set goal,

Conversion rate is a crucial metric that shows you if your marketing campaigns are on track. They tell you how effective your strategies are in terms of attaining a set goal. A higher conversion rate implies more likelihood of prospects or clients converting after coming across your piece of content. This also means low costs in terms of acquiring customers, which saves you money in the long run.

Consequently, the more conversions, the better your plumbing gets in Google rankings. Thus, if you want to skyrocket your bottom line, make minor but worthy tweaks to your plumbing website. Use Google Optimize together with Google Analytics to test various elements of your website to increase your revenue without necessarily increasing your ad spend.

3. Return on Investment (ROI)

ROI gif

ROI denotes the amount of profit your plumbing company will earn from the money spent on a particular activity or investment like a marketing campaign. As an online marketing metric, ROI helps you know whether your company is profitable or not. It shows the expenditures as well as activities connected with them that are creating revenue and those that are not.

So, it is an important tool for planning your marketing or advertising budgets. While it is not possible to capture the total money spent on marketing activity, say a Google Ad campaign, it is crucial to make sure that your ROI is comparable to other internet marketing activities.

4. Bounce Rate

Bounce rate from website traffic

Simply put, bounce rate refers to the number of clients or prospects who visit your plumbing website and leave right away without completing any meaningful action. If your site has a high bounce rate, this is a good indication that there are flaws in your online marketing strategies, and some of them could be irrelevant traffic sources, weak landing pages, or poor targeting, amongst others.

A prospect visiting and clicking off your website also implies they didn’t find what they were searching for and the only way to make sure that they spend time on it is by auditing your content and identifying what they are looking for. This way, you will craft relevant content that will attract them.

5. Cost Per Acquisition (CPA)

Businessmen

CPA revolves around revenue after a lead becomes a paying client. It gives you a rough idea of how much you will spend to get a client to open his or her wallet. CPA is a deal for paid search marketing campaigns like Pay-Per-Click campaigns.

5. Click-Through Rate (CTR)

CTR image

CTR is another internet marketing metric that quantifies the number of clicks on a specific content over the number of impressions it achieves. It is the percentage of prospects that click on a campaign after coming across it.

CTR is the simple form of engagement rate because the only engagement counted is the one that matters the most and clicks on a link. This metric shows whether your site content is interesting to grab people’s attention and lead them to click on the link and be redirected to the plumbing website.

In Google ads, CTR boosts your quality score each time a user clicks on an ad, and when this occurs, your ads are ranked on top of SERPs, which has other advantages, such as increased traffic and more conversions.

6. Lifetime Value

A higher customer lifetime value indicates that your plumbing business is doing well and often signals a profit.

Customer lifetime value refers to a KPI used to measure the amount of revenue you can expect from a specific client for the entire period of doing business with your company.

A higher customer lifetime value indicates that your plumbing business is doing well and often signals a profit. It helps you understand how valuable different customers are and thus allocate more resources to them.

 7. Business Growth

business growth metric

Another important KPI for plumbers is the business growth metric. This can be calculated in numerous ways, but estimating your annual gross profit margins is the most effective is the most effective. This is where you bring things like cost of operation like salaries, and cost of equipment into the equation. To find your gross profit margin, calculate your total sales revenue and subtract your total cost of operation, divide the figure you obtain with sales revenue again.

8. Customer Satisfaction

Woman thanking plumber

Lastly, client satisfaction. Do you know that it is much cheaper to keep an existing customer than to try to get a new one? This is why customer satisfaction is an important KPI for plumbers; since client satisfaction leads to retention.

You can assess your customer satisfaction levels by developing a questionnaire form and asking clients to fill it out. Keeping your eye on online reviews is also crucial. You can improve customer satisfaction by responding to all reviews (whether negative or positive) promptly and professionally.

Top Channels for Local Plumbing Contractors to Generate Qualified Leads

By analyzing your overall plumbing marketing strategy and how every lead source generates qualified sales for your company.

Then you can begin to work on the different marketing efforts with every channel to obtain more qualified leads, increase sales growth and reduce client acquisition costs.

While monitoring plumbing marketing KPIs your sales crew should come in to see how your collective advertising or marketing efforts generate results across the following channels.

Organic Search

Organic Search gif

Homeowners and property managers use search engines such as Google or Bing to find information about a local service business and click on the organic results shown to them. No advertisements. Organic site traffic will be one of the cheapest in terms of acquiring leads but will take the longest time to develop and achieve realistic results.

Paid Advertising

Google Local Service Ads

There are multiple ways paid advertising is showcased to your potential clients to boost website traffic, and here are some examples. But, if you want to increase your chances of increasing traffic to lead ratio, landing pages are a perfect way to achieve this.

  • Google Local Service Ads
  • Text ads from Google Ads
  • Display advertising on other sites
  • Paid ads on social media websites
  • Click to call ads from Google

Social Media Marketing

Go viral

Social media is one of those platforms that can help you in various ways. Not all resulting to direct sales, but offering you an opportunity to build and get:

  • Brand awareness
  • Potential client referrals
  • Client support channel

As you can see, a lot goes into each plumbing marketing KPI, and together they show a clear picture of how your company is performing online. Every monthly report combines it all and makes sure we continually drive revenue in the best ways possible. At Blackstorm Design +Marketing, we are in the business to create lifelong partnerships, and such plumbing business marketing KPIs hold our team accountable.

Let’s work together to create a strong online presence for your plumbing company so you can book more jobs on the web.

Schedule a free strategy session with Blackstorm Design + Marketing to learn how we can help your plumbing business grow today.

Categories
Marketing

Top 5 Social Networking Sites for Medical Professionals

Networking with other medical professionals can be very helpful in your practice. For instance, interacting with specialists can assist you when making patient referrals. It is also crucial when seeking second opinions, especially when solving a problem. Doctors have limited time even to use social media, and personal social network accounts may take long before they are updated. Fortunately, there are specific sites that have been created for healthcare professionals.

Here are the top 5 Social network sites for Medical Professionals

SERMO

social network platform for physician

SERMO is the most famous website for doctors worldwide. It has around 600,000 members around the globe, and members must be credentialed and verified to access this website. Here, doctors can openly communicate about issues affecting them, keeping the information private and confidential.

DOXIMITY

social network platform for physician

Doximity is another healthcare professional’s website with a large pool of members drawn from all parts of the world. More than 500000 U.S doctors are members. One major advantage of this website is that members can earn CE/CME points just by reading journals found on this website. You can also receive and send faxes from your mobile phone.

QUANTIAMD

social network platform for physician

QuantiaMD is famous because of its learning and collaboration component. There are more than one thousand U.S health experts who provide advice and knowledge through intervals of 5-10 minutes, and this means they can easily fit into your tight schedule. The website seemingly connects more than 200K members through laptops, phones, and tablets.

WEMEDUP

social network platform for physician

WeMedup is another social site that connects healthcare professionals all over the world. Members here include dentists, physicians, and administrators, and the site allows members to search for job openings globally.

FIGURE1

social network platform for physician

Figure1 has a member base of more than one million worldwide. Healthcare professionals here include doctors and students from all specialties of medicine, including dentistry & nursing. One prominent feature of this site is that you can submit photos of an ailment and compare them to those available on the site.

Almost half of the patients use social media to locate the nearest practice or hospital. Social network sites can bring many benefits to healthcare professionals, as discussed below:

Cost-Effective Marketing

Cost-Effective

One main benefit of healthcare professionals’ social networking sites is attracting potential patients or retaining existing ones. Social media may assist you in reaching those clients who may not have heard from you in a while.

Enhances Patient-centered Relationships

Patient-centered Relationships

Many patients want to interact with their physicians online to help them manage their health better. The Doctor-patient relationship is two-way traffic, and social networking sites can help you attain that effortlessly.

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Social Media Advertising

Social Stats for the Healthcare Industry

You probably don’t need me to tell you that social media is the new strategy that has taken the marketing evolution by storm. In fact, all e-Commerce brands are now directing a major share of their investment to the digital niche. The HEALTHCARE INDUSTRY is even true, and if you want to gauge the social media impact on this sphere, here are some statistics, most mention-worthy.

According to Mediabistro, information available on social media impacts more than 40% of customers in their health regimen.

professionals

HEALTHCARE INDUSTRY professionals must deliver authentic and scholarly data on the website, which consumers can bank on. There is a gazillion of unreliable information that is plaguing the world wide interweb, and try to become the most valid and credible source of information for your potential readers.

According to Demi & Cooper Advertising and DC Interactive Group, at least 19% of smart devices have a health app installed in them.

If you are planning to rocket launch a similar app for your consumers, consider the popular health categories like diet, exercise, and obesity.

According to Mediabistro, at least 31% of medical and HEALTHCARE INDUSTRY experts rely on social media for professional networking.

doctor using social media

The professional use of social media is whopping for its advantages and popularity. Linking with experts in varied niches could add gems of advantage to your future referral business.

According to the Demi & Cooper Advertising and DC Interactive Group, more than 40% of internet browsers make health and treatment decisions influenced by social media.

In fact, social media is now a gateway to assert your mind with an array of avenues. And its the client feedback and WOMs that could decide the lifespan of your professional practice. Always make room to house the clients’ positive and negative feedback.

According to Mashable, 56% WebMD, 31% Wikipedia, 29% health magazine portals, 17% Facebook, 15% YouTube, 13% blogs, 12% patient communities, 6% Twitter, and 27% others make the most accessed online platforms for resourceful health information.

Obviously, the quality of content will vary from one online resource to the others. As a reliable HEALTHCARE INDUSTRY, it’s vital to contain only the most trustworthy data sources.

medical solutions

According to Mashable, most of today’s parents rely on medical solutions online, where 22% are from Facebook and 20% from YouTube. The non-parents community’s search ratio of healthcare-related topics is 14% on Facebook and 12% on YouTube.

According to many, things are not the same anymore when you are a parent, and the HEALTHCARE INDUSTRY is no different in terms of these statistics. In fact, parents are now looking for a medical solutions online for their kids of all ages like never before.

Categories
Marketing Plumbing

Don’t Throw Your Money on The Following Types of Marketing

Like most people in business, plumbers are always looking for work they can do. If a plumber is lucky, he may get a referral from past satisfied customers, which may translate into more work. However, in today’s competitive world, plumbers have to market themselves so that they can stay ahead of their competitors. Clients are always looking for experienced plumbers in their location with a good track record. If a client can Google plumbers in your location and find your business, it can translate to leads or even customers. Therefore, it is always important you know the most effective home service marketing strategies you can use to attract customers to your business. With the right home service marketing strategies, plumbers may end up with a steady flow of work. When there is more work, it means you are making more money. However, there are times when you may end up throwing away your money on the wrong plumbing marketing ideas.

Google Ads

google ads

The thing about Google Ads is that it works for some people but not all. As a plumber, if you keep spending your money on Google Ads which has proven to be ineffective to 90 percent of plumbers, you might end up throwing away your money without too much success. The thing about Adwords is that it is a complicated marketing tool to be used by people with no prior knowledge about it. In case you decide to learn how to use Ads, you will have to pay from your credit card. Therefore, whether you know how to use Google Ads (formally known as Adwords) or you are learning, you will still be charged. When you click on Google Ads, it will direct you to the company’s homepage. If you are an experienced Google Adwords user, then you should know that you are supposed to direct your customers to the landing page and not the homepage. Your customers want to see call-to-action buttons that they can use to reach you. If they have to click through many pages so that they can see your CTA, you might end up losing some leads. When your Adwords is optimized so that it directs your visitors to the landing page, you will end up getting up to 5 times more leads without blowing your budget.

Paying to be listed on Directories

Directories

When you think about business directories, what is the first thing that comes to your mind? Yellow Pages, right? Well, paying for directories these days seems to be a thing of the past because there are other cheaper and more effective digital marketing techniques. Don’t get me wrong, you can still use directories to list your company’s name, location, and contact and get good leads. However, paying to be listed on Yellow Pages, especially the book, is a big waste of money. This is because premium listings on directories like Yellow Pages can be expensive for businesses. Besides, customers don’t have the time to waste perusing the pages of a book to look for a business when they can just type in the keyword and find instant results on search engines. Instead of wasting money on paid directories, you can list your home service company on free online directories such as Angie’s List, YP.com, Google My Business, or Yelp.

Purchasing leads from Home ServiceAdvisor

HomeAdvisor

You might have heard that leads can be turned into customers, which may lead to increased revenue for your business. However, purchasing leads from Home ServiceAdvisor does not mean you will get the same success. This is especially true when the leads you buy are also sent to 4 other competing plumbers. So what you are doing is spending money to buy leads where the homeowner you are trying to convert into a customer has several plumbers calling him, and you have a smaller success in getting him on board. Rather than wasting your money on purchasing leads from Home ServiceAdvisor, you can use the money to generate your own leads. Hiring the wrong search engine optimization company. There are so many benefits associated with hiring an SEO company. An SEO company can help your business be discovered online by customers, which can generate more leads. The problem comes in when you hire the wrong SEO company that is only interested in your money and not helping your business. To avoid this, it is important you work with a reputable and experienced SEO company that works with home service companies.

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Graphic Design Plumbing

How to Rebrand Your Plumbing Business for Success

In the cut-throat world of the plumbing business, it’s crucial to establish a strong brand that will remain relevant and help you to rise above your competitors. When your plumbing brand is not working, you need to go back and ask yourself these questions:

Are you reaching your target audience? Is your business growing beyond its initial goals? Are you considering presenting a modern, fresh image to keep up with your client’s culture? 

Perhaps, you want to explore new customer opportunities and ideas through a free plumbing inspection to supplement your current service offerings. Maybe you have changed your plumbing company mission and, thus, the need to rebrand your plumbing business. 

When any good plumbing business innovates, your visual appeal should also adapt and change. It is an excellent time to rebrand your business if you have made changes in your plumbing company to improve operations, team culture, strategy, or services.

This post will discuss why and how to rebrand your plumbing business for success. 

Begin by Identifying Major Reasons for Rebranding your plumbing business

Reasons for Rebranding

If you have built a trusted, well-loved plumbing brand yet you feel your brand needs to be revamped, you need to look at your clients and social media followers to know what is happening. To avoid losing loyal clients and rumors, let your audience know about the exciting changes you are about to make. Communication is an important step, as the reason behind rebranding your business will paint a clear overview of the type of changes that you are about to make in the plumbing business. 

Tell them about your business’s aspirations and goals, along with the visible, practical actions you are undertaking to implement them. You can wait for clients to accept the changes after they have been implemented, but it is crucial to foster a sense of excitement to get them on board first. 

Tactfully Consider the Kind of Demographic You are Trying to Attract

select group of homeowners

Concentrating your marketing efforts on a select group of homeowners is better than trying to appeal to everyone. Different plumbing styles, décor, and materials attract different kinds of people, which is alright.

Assess Your Budget and Determine the Kind of Changes You Are Willing to Make

budget calculation

Some examples of rebranding your plumbing business might include changes in the logo design, targeting new clients, optimizing your plumbing website for search engines, increasing your plumbing brand visibility on social media through paid promotion, and creating high-quality content.

Involve Your Clients and Employees

monitor the successes and mistakes of your competitors

You could conduct anonymous surveys on social networks to obtain your clients’ opinions and at your office to get your employees’ input. It is also good to monitor the successes and mistakes of your competitors. Even following them on social media will give you a clear overview of what’s working for them and what’s not.

Remember that Clients Always Want to Know How Your Services/products can solve their problems

How Your Services/products can solve clients' problems

Some clients may worry that their favorite plumbing brand will become worse after rebranding; thus, you need to reassure them by discussing the changes you are making and how they stand to benefit from your new image and explain your long-term and short-term goals to them. 

Create a buzz using your social media profiles, and make your plumbing company rebranding a special event. For instance, you could offer a free plumbing estimate for the first few clients who book jobs after the rebrand. Encourage clients who have had a pleasant experience with your plumbing company to leave positive reviews on directories such as Yelp or Google reviews. 

Why Should You Rebrand Your Plumbing Business?

Rebranding

It can be difficult to maintain a fresh image in an industry where trends keep changing. Rebranding is an option that most plumbers tend to overlook, but keeping your plumbing company’s feel and look current and fresh can be crucial to staying ahead of your competitors online. 

Here are the top reasons why you need to rebrand your plumbing company:

Connect With Your New Target Clients

Target Audience

The biggest benefit of revamping your plumbing brand’s feel and look is to reach new property owners who need your services. Your clients will notice when you concentrate on new aspects of your plumbing brand and promote them properly. Rebranding can provide the stimulation your plumbing company requires to grow in an ever-evolving industry.

Differentiate Your Business from the Competition

exceptional

As you grow your plumbing brand, you may find that your capabilities contend with those of the industry’s competitors. Rebranding is one of the most effective ways of setting your plumbing services and products apart from those of your competitors. Differentiating your plumbing brand shows prospects that your services are exceptional and that you are an expert in the industry. Rebranding your business to have its fresh look, feel, and voice will help establish your brand as an authority with a personality that appeals to your clients.

Rebranding Helps Your Plumbing Business to Stay Current

Rebrand your business successfully

Rebranding has one major aim; to keep your plumbing brand current. Graphic design trends play a crucial role in how prospects/clients perceive your plumbing brand and all it has to provide. Ensuring that your visual appeal is always ahead of your competitors shows your clients that you stay abreast of what is happening in the industry.

Reflect New Products, Services, or Goals

Reflect and improve

It isn’t easy to showcase how your plumbing business has grown over the years if your brand does not reflect it. If your business has expanded to offer more services or set new objectives for your company, then rebranding is an excellent way to show that your business is evolving.

Improve Your Bottom Line

The businessman solves the company's obstacles

The advantages of rebranding will not only affect your inbound marketing strategy, but they will make your plumbing business more profitable. Reaching new prospects, standing out from competitors, and showing your expertise are excellent ways of maximizing your profits by giving your plumbing brand a new look.

Partner With Blackstorm Plumbing Marketing for All Your Graphic Design Needs

A design specialist can establish and elevate your brand

A great plumbing brand deserves an opportunity to achieve its full potential through aggressive internet marketing campaigns. Stand out from the crowd and amplify your brand’s message with our professional graphic design services. Our team will work with you to create a versatile color pallet, custom logo, and other marketing materials that convey your goals and the importance of your plumbing brand. Schedule a free strategy session with our experts to start your plumbing graphic design project today!

Categories
Graphic Design Plumbing

9 Inexpensive and Super-Effective Tricks for Branding Your Plumbing Business

As a plumber, you might think that branding should be left to the big names in the plumbing industry. But the sad reality is, it doesn’t matter how small or big your plumbing company is. If you are in business, you need to think about branding your plumbing business critically.

Branding is just as crucial for small plumbing businesses as it is for major plumbing brands. Indeed many corporate brands try to appear like small businesses to appeal to their target clients that opt to support independent businesses.

In the words of the Founder of Amazon, Jeff Bezos, “Your brand is what people say about you when you are not in the room.” Branding your plumbing business allows clients and prospects to recognize your business while getting a feel of your values. More importantly, it differentiates you from your rivals. It is key to sustaining your plumbing business and growing a loyal client base.

What Are the Major Steps of Building a Successful Plumbing Brand?

Building a Successful Brand

Over 90% of small plumbing business owners strongly believe that having a superior brand that sets them apart from rivals is crucial. More than 50% of plumbing contractors say that branding is very helpful in attracting new business. What secrets do large plumbing contractors hold? And how can small plumbing business owners use them as inspiration?

Here are the four steps of building a successful plumbing brand that every plumber should know:

1. Research Your Competitors and Your Target Market

Competitors and Target Market

Before you begin making any decision about branding your plumbing business, it is very critical that you understand the prevailing market conditions such as your potential customers and competitors.

Here are some tips that will help you determine your rivals and potential clients:

  • Google your plumbing service or product category and analyze the indirect and direct rivals that show up.
  • Look at the relevant social media pages or profiles that your potential clients normally follow and reprieve too.

It is crucial to handle this research phase before anything else because it will inform what your brand should concentrate on and set your business apart from the competition.

2. Define Your Plumbing Brand Mission

Businessman holding 'our mission' text

State the values that you want to incorporate with your target audience base. Your mission and vision statements show the purpose of your business’s existence. It will help you brand your business across various channels. You need to present an original image of what your plumbing business strives for.

Everything from your tagline to plumbing logo design, your communication should portray your mission. Your plumbing brands mission should strive to answer the following questions:

  • Why you started the plumbing business?
  • What are your core objectives/goals?
  • Who is your target potential client?

3. Create a Value Proposition for Your Plumbing Brand

Value Proposition

Always concentrate on what makes your plumbing brand valuable and unique. Find out something that will set your business apart from other plumbing contractors in the market.

Incorporate your value proposition in every plumbing marketing collateral that you are putting across various platforms. It is one of the essential steps in creating a successful plumbing brand.

4. Market Your Plumbing Brand

Promote your brand

Develop a solid plumbing marketing strategy to market your plumbing business. Apply your branding in every plumbing business material, from marketing collaterals, and the website to staff uniforms. Put your branding in as many places as possible.

Identify new channels like affiliates, web, and email to promote your plumbing brand. Also, promote your plumbing brand in unexpected locations such as staff t-shirts, office goodies, and social media pages.

Building a successful plumbing brand is a continuous process, and following the steps outlined above will help your business stand out from the competition.

Here are the top 9 Strategies to Brand Your Plumbing Business & Crush the Competition

1. Find Your Place in the Competitive Plumbing Market

Business rival

Before launching any plumbing brand building activity, you must understand the property owners you will serve. This includes understanding what your competitors are offering in the same area. More than being a plumber who solves a specific problem that businesses or homeowners have, you need to know the demographics interested in your plumbing services.

Your plumbing website content should be focused on the buying behavior and motivations of your potential clients. In trying to unlock all these important client details, you will realize the competitive advantage you have over your rivals.

The exercise to identify your potential clients will benefit all aspects of your plumbing brand-building process. Get a clear picture of who your potential customers are C-suite executives, middle-class earners, affluent residents, or working parents. Build what is known as a “brand persona,” an identity that your clients can resonate with and understand.

2. Develop Your Unique Plumbing Brand Voice and Identity

Brand Voice and Identity

Once you have crafted your plumbing brand persona, the next step in branding your plumbing business is developing a voice and an identity unique to you.

At this stage, you should be able to respond to the questions listed below:

  • What do you stand for as a plumber?
  • What do you want your prospects to recognize you for?

You can kickstart the process by developing your unique selling points and positioning your brand as a plumbing industry leader. Define clearly who you are, the plumbing services you offer, the clients you serve, and how you will serve them. Another excellent exercise is developing a list of keywords you would like to be associated with your plumbing brand. Adjectives that describe the kind of plumbing contractor you are will resonate with your potential clients.

Your voice and personality should reflect your digital plumbing marketing campaigns, taglines, logo design, and communications. Consider your plumbing brand as a metaphor and personalize it to identify the traits you are synonymous with.

3. Have a Consistent and Strong Online Presence

Online Presence

So you have figured out your brand personas and the message you want to convey. But where and how do you do that? The buyer profiles you create will assist you in identifying where prospects spend their time online. The most effective way to interact with potential clients is on their terms.

According to a study by BigCommerce.com, 21% of online buyers are likely to buy a product that has been featured in a brand’s Facebook post. A strong presence on social media profiles matters.

Remember to portray a consistent brand image on all your social media handles, blogs, trade shows, marketing materials, plumbing websites, etc. Consistency matters since it results in familiarity.

4. Provide Exceptional Client Experiences

Exceptional Client Experiences

What do clients say about you? More often than not, when clients talk about your plumbing brand, they usually base it on experiences they have obtained engaging with you.

If you want them to speak about your brand in a positive light, you must do what you can to offer them exceptional service. This is not limited to the duration of the plumbing service. It goes above and beyond that. Providing consistent and post-sale client support and service are equally important.

5. Improve Plumbing Brand Visibility and Awareness

Brand Visibility and Awareness

All this time and effort you are devoting to building a brand for your plumbing business will only yield desired fruits if you enhance your brand’s visibility online. And a great way to do this is through influencer marketing.

Influencers offer credible and unique voices to the plumbing brand message you are trying to convey. In their social profiles, they are the voice of reason that many clients tend to listen to. Whether through reviews, testimonials, or giveaways, they have their unique way of convincing your prospects to engage with your plumbing brand.

6. Get Visual with Branding Your Plumbing Business

Once you have defined your prospects, unique selling points, and what’s working in the plumbing industry, now you need to start designing your brand. Here are a few tips to improve the feel and look of your plumbing brand.

plumbing logo icons

  • A logo: Your plumbing company logo is like a business. It is the very first thing that your clients will see when they encounter your brand. If you are starting a plumbing business, a logo is the first thing you should design, as it will act as the starting point of all other visuals (like your business cards and other visuals).

plumbing logo in a business card

  • Business Cards:  If you are in the plumbing business, you need to have a business card, and the design should match your plumbing logo and other marketing materials.

Plumbing website or landing page

  • A Plumbing Website: Your plumbing website is like your digital real estate investment. When prospects visit your website, the feel and look should be consistent with the other branded materials.

Brand Style Guide

  • A Plumbing Brand Style Guide: Before you start designing, you must consider the details of your graphic design strategy, such as your fonts, color palette, and design dos and don’ts. A plumbing brand style guide is an excellent way to organize your design so that you, your designer, and other team members working on your brand are on the same page.

Regardless of where a client sees your brand –whether by visiting a plumbing website or seeing your logo, the feel, look, and design should be consistent across various platforms.

7. Integrate Your Plumbing Brand in Everything You Do

Integrate your brand into all aspects of your business

This is a pro-tip when it comes to branding your plumbing business. The process of building a brand is a continuous process. The idea of portraying a constant brand image online should translate to the real world as well.

Your plumbing brand voice and image should be reflected and visible in whatever the clients interact with. If a client drives to your office, your plumbing brand identity should be on display. Your interactions, as well as the environment, should reflect your brand’s image. Your logo design, plumbing website, and slogan should reflect what your plumbing business stands for.

8. Establish Yourself as an Authority by Using the Right Content

Establish yourself as an authority in your market

As a small plumbing business owner, you might not have a huge marketing budget. But fortunately, you don’t have to spend millions of marketing dollars to get in front of the right customers. There is a simple and more affordable way of getting your plumbing brand name out there – content marketing.

Plumbing content marketing works on various levels. First, it allows you to show off your plumbing industry expertise. By positioning yourself as an expert in your field, your prospects will trust you. When the time comes to select a plumber to work with, they choose your business.

Content marketing is also great since it helps you to strengthen your plumbing business branding. By developing a strong voice for your brand, you can strengthen your relationship with clients and assist in driving your business.

The point here is, there are tons of details about your plumbing company that clients need and want to know. And if you can offer value and answer their queries through your content, you will build trust with those clients and translate it into doing business together.

9. Look for Partnership Opportunities to Brand Your Plumbing Business

Partnership Opportunities

Customers like to partner with plumbing brands they can trust. But if you are a new plumber, establishing that trust can be a daunting and time-consuming task. Is there a great way to speed up the process of building trust with clients? Search for partnership opportunities with other plumbing brands that your client has already worked with.

For instance, if you are introduced to a plumbing brand by another business that you have already worked with, then they are likely to transfer that trust to you, and as a result, benefit your business as well.

Work with our Team to Brand Your Plumbing Business.

Digital Marketing

A proper plumbing brand-building strategy can elevate your plumbing company to the next level. Fortunately, you don’t need to break your bank account to brand your plumbing business effectively. All you need to do is partner with a visionary and creative plumbing marketing agency like Blackstorm Plumbing Marketing. If you need help branding your plumbing company and differentiate your business from the competition, kindly schedule a free strategy session with our experts to brand your plumbing business today!

Categories
Google Advertising Plumbing

DEMYSTIFIED: A New Way Of Getting More Qualified Plumbing Leads From Google Advertising

Generate Leads, Drive Sales And Improve Your Brand Awareness With Google Ads For Plumbers

Are you a plumber constantly looking for more clients or leads?

Are you tired of being that statistic of a never-ending narrative of one busy week, then mute the next?

It doesn’t have to be that way when you can have Google PPC Ads campaigns executed and set up specifically for your plumbing services, then later managed for continual growth or improvement.

increasing bar graph

This will free up your time to do what you know best to serve your clients and run your plumbing business.

Currently, the inclusion of Google Ads for plumbing contractors and other home service businesses like roofing or HVAC has become increasingly practical and crucial. 

That said, running and creating Google PPC Ads for your plumbing company can be daunting. This is because plumbing AdWords isn’t just what you specialize in!

It is common for plumbing contractors like you to entirely neglect their business and marketing needs. Typically, plumbing projects are your butter and bread, but you have to concentrate on growing your plumbing company. Leave your Google Ads to a reputable plumbing Ad agency.

Let us dive into our step-by-step guide to help your plumbing company achieve greater success and growth by implementing Google Ads without further ado.

What Are Google Ads for Plumbers?

Google Ads

Google Ads, previously known as Google AdWords, represents one of the most frequently used paid search marketing campaigns in the plumbing industry. It is an online advertising platform for Google. Google Ads is a business tool that helps plumbers to promote their plumbing services on any Google properties, which consequently results in more customers. Most home service contractors like roofers and plumbers we work with invest part of their advertising dollars in it.

This concept applies whether they are handling marketing on their own, depending on an in-house team, or paying a plumbing ad agency to manage it on their behalf.

The reason is candid: Google Ads for plumbers work in attracting new customers.

But to obtain the most benefit out of Google Ads, it’s crucial to know the differences between three primary categories:

Search Ads

1. Google Search Ads: These campaigns help you place ads on the vast network of search engine results. You can display ads to homeowners actively searching for your plumbing services online. You only pay when someone clicks or calls through your ads for this type of ad.

Display Ads

2. Google Display Ads: Unlike conventional search ads, Google display ads are shown to more than 2 million users, applications, videos, and websites that are part of the Google Display Network based on their past online activity.

Local service ads

3. Google Local Service Ads:  Local service ads offer a unique opportunity for plumbing contractors; in that, you pay for quality leads instead of clicks. That makes them ideal to use to ensure that you are getting the most out of your advertising dollars.

How Does Plumbing Google Advertising Work?

Google advertising

There are two primary ways in which plumbing contractors use Google for advertising and marketing. One is through plumber SEO (search engine optimization), the practice of offering engaging and relevant content while strategically using search terms or keywords. This is usually achieved with the assistance of a professional plumber marketing agency or using paid or free tools.

Plumbing Google AdWords is a paid advertising service offered by Google. Plumbers pay Google to have their ads page put in an advertising slot on users’ browsers. But how does Google determine which plumbing ads will get more priority? Through a process in which plumbers place bids. Depending on the kinds of ads, the winning ad will appear either as a banner on the Google Display Network or on the search engine result pages (SERP). But to attain any meaningful success with your advertising budget, it’s essential to implement a good plumbing Google Ads strategy.

Google Ads for plumbers targets browsers looking for particular keywords. Plumbers can later fine-tune their ads based on the factors like geographical location. Ad spend will impact the reach of your ads and the time frame they will be shown to users. The quality of your ad is another factor to the success in attracting paying clients.

5 Reasons Why Google Ads for Plumbers Are Crucial

Online ads concept

Homeowners first research on Google to find plumbing near them to solve their problems. So, internet marketing revolves around being available whenever prospects or clients demand information about your plumbing company online.

Most plumbing companies use Google Ads to promote their services online, making it crucial for plumbing businesses to create campaigns that can help them stand out from the competition. Here are some incredible benefits of using Google Ads in your plumbing business strategy:

1. Increased Customers and Leads

Lead generation

Google Ads for plumbers is one of the effective tools for generating leads online. If your ad campaigns are correctly set up, they can send extremely qualified and targeted leads to your plumbing website, opt-in form, or other online collateral.

Google Ads helps your plumbing company focus on prospects or clients searching particularly for what they offer. This implies your plumbing company’s search can be refined so that only homeowners who are ready to book service appointments are sent to your plumbing website through this platform.

2. High ROI

Return of Investment

Unlike other internet marketing strategies, Google Ads makes plumbers pay only for ads people click on. But once you optimize your plumbing Google Ad campaigns, you can enjoy a higher return on investment, which may not be possible with other marketing strategies. But this takes time.

To get a clear perspective of what hacks will give your plumbing business get the best results, you need to continually track and test your campaigns, which plumbing AdWords is known for, as it offers all the data crucial to calculate your ROI, as well as keywords entered, and the cost of each click.

3. Google Ads Helps You Discover More About Your Target Market

Target Market

Google Ads for plumbers aren’t restricted to advertising only. In fact, they help you get in the minds of your potential customers.

Understanding your target audience makes it much easier to deal with clients and discover what they want. While this is typically hard to do and needs a lot of research, Google Ads provides information about customer requirements and habits that plumbing business owners dream about.

This includes details of the keywords a client used to find your plumbing website, their location, type of devices used, and days or times of the week they were actively searching. You can utilize this information to refine your plumbing marketing efforts so that your ad budget is not wasted on marketing to prospects that are not interested in your plumbing services.

4. Google Ads for Plumbers Ensures That You Stay on top of the Competition

Business Competition

It took years before some home service contractors like plumbers or roofers appeared on the first page of the Google search results pages. You will appear on top of their search query since you promote your plumbing ads through Google Ads.

You are paying Google; therefore, you will be at the top of their priority list. In fact, as many people that clicked on the search results, the same number would visit to know the incredible services your plumbing company offers.

5. Using intention by creating Google Ads for Plumbers

Google Ads for Plumbers

What makes Google Ads stand out from other forms of online adverts is their intention.

Google Ads may come enticingly, yet it still advertises your plumbing company as the best consideration. But on the search platform, whether a prospect is not searching for you, but as they type in your keywords, you may assist them in finding what they really need.

We will discuss how to create, analyze, and manage your Google Ads for plumbing services within this post.

Don’t have time or skill to run Google Ads for your plumbing company?

Schedule a free discovery call with Blackstorm Design + Marketing PPC experts for help.

12 Tips for a Successful Plumbing Google Advertising PPC Campaign

Your plumbing company is unique, and it requires a personalized ad strategy to meet your goals and bring in more clients. This is because people are looking for almost everything online. Some of them are searching for your plumbing services. Advertising your plumbing business on Google is an effective way to generate new business and create brand awareness.

While creating an instant plumbing PPC campaign is possible, developing one that generates optimal results can take a lot of effort and time. But, with lots of competition online, you need to make sure that your ad stands out and gives you the clicks you need. Here are some steps you can take to make sure that you obtain the most out of your plumbing Ads campaign:

  1. Understand and Research Your Target Market

Target Audience

At this stage, you still haven’t invested one dollar into plumbing ads. Instead, you should invest the resources and time to understand your target audience fully. Examine the kinds of websites your target audience spends the most time on? Which plumbers are running effective Google ads campaigns? You can utilize the Ads platform to understand most of these elements, all without spending a cent, courtesy of Google!

  1. Conduct Keyword Research

Keyword Research

Competitor and keyword research are important steps for an effective plumbing AdWords campaign. Tools such as Keyword planner can assist you in finding search phrases that relate to your plumbing service. But you should choose keywords with your rivals in mind, factoring in which phrases other plumbers are likely to bid on and ways in which their plumbing services differ from yours.

A keyword such as “plumber” with high search volume is crucial to the content of your page and might have a low bid price. But it might not be the best place to invest your ad budget. If you notice other plumbers are using the same high-volume keywords, they will outbid you for a Google ranking.

More plumbing niche keywords, for instance, “[your city] bathroom sink not working” will have a lower search volume monthly. It may also be a costly bid, and even if it obtains lots of clicks every month. Your Google Ad will likely have a click-through rate if your plumbing business is a top result. The danger in advertising only to plumbing keywords is that you are less likely to be visible to multiple online users.

Carefully selecting and researching plumbing keywords helps to make sure that you are reaching the right audience with your plumbing ads while maximizing your Return On Investment (ROI).

  1. Write an Effective Google Ad Copy

In the plumbing industry, your ad copy assists you in creating the initial impression of your business in the eyes of prospects or clients. A compelling Google text ad will help your business obtain more clicks, resulting in high conversion rates.

That said, how you write your ad copy affects the cost per click and the ranking in the paid search results. Your ads should be relevant, empowering, and specific to reach potential clients effectively. Here are some best practices for writing effective Google text ads and common pitfalls to avoid:

what makes you unique

  • Showcase What Makes You Unique

Free plumbing inspections? Emergency plumbing services? Tell homeowners! Highlight the plumbing services or offers that may make your plumbing company stand out.

  • Include promotions, prices, and exclusives

limited-time offer

Homeowners or property managers often use Google to make a decision about plumbing services. Offer them what they require to make an informed decision. If your business is offering a limited-time offer, say so.

  • Empower clients to take the desired action

Call to Action

Are you providing a specific plumbing service? Tell people how they can schedule a service appointment. CTAs like call today or get a quote makes it clear what steps the client needs to take next after visiting your plumbing website.

  • Include top keywords in your ad copy

What is an effective way to attract users’ attention than to have the plumbing service they are looking for being the initial thing they see in your ad? Adding plumbing keywords in your ad copy shows that your ad is relevant to what people are searching for.

  1. Create a Targeted Landing Page for Your Plumbing Google AdWords

Landing Page

This is perhaps the most common blunder plumbers new to Google Ads make is directing all the web traffic from PPC ads to the home pages of their plumbing website. Many times, these plumbing contractors invest in ads, realize they aren’t obtaining results, and write off Google Ads as a waste of advertising dollars.

Let’s face it: Your home pages are a terrible place to direct your traffic. Figure it out this way: homeowners are looking for a particular plumbing service when they search. By directing them to your home page- which has lots of different options and elements on it-you have wasted their time (and possibly your ad spends).

Instead, you need to build targeted landing pages that address a homeowner’s query entered into Google. Landing pages should have one definite purpose, and there is a single conversion goal and a path to that goal for browsers to follow.

  1. Have a Clear Goal for Each Campaign

Goal

It is easy to get ambitious with a plumbing AdWords campaign, especially if you consider spending a huge chunk of your advertising budget. But, you must select one specific objective for each campaign. By doing so, you will help increase the ROI of your campaign dramatically.

  1. Target Emergency Plumbing Keywords

The first step to success on Plumbing AdWords is knowing where your ideal client is coming from and then targeting them with your ads and keywords. Think about an ordinary homeowner. Perhaps it is about midnight, and it’s cold, they discover that one of their pipes has burst and is flooding their basement. They quickly turn on Google-what do they require? Immediate help. It is an emergency. They don’t want to complete a lead submission form and wait two or three days to get a response-they require a plumber to come over to their house right now!

Emergency Plumbing

You target this client by including the keywords “emergency plumber near me”, “emergency plumbing”, and “plumbing after hours” to an ad group in your plumbing AdWords campaign. Then, in your emergency plumber ads, emphasize that you provide 24/7 service, and you are the best plumber for emergencies.

When your ideal client realizes that you offer what they require, they will instantly click your ad and become a hot lead. When given the option between a generic plumber and one that particularly emphasizes their ability for emergency plumbing, you can bet which ad that client will choose. Make sure that you put your emergency phone number on your plumbing website.

  1. Ensure Relevancy with Keyword Granularity and Ad Group

Relevance is vital when you are advertising your plumbing services on Google. When a prospect types in “commercial plumbing services”, for example, they would rather click on an ad that specifically talks about commercial plumbing than a generic ad that focuses on local plumbing. Why? Generally, they feel that the plumbing company that addressed their specific pain point understands them better and their unique needs. This establishes an instant sense of trust. When you can showcase, with your Google ads, that you clearly understand what they require and provide a solution to the problem that they have, your qualified plumbing leads will skyrocket.

So, how do you create a plumbing AdWords campaign to display specific ads to particular types of searches? When you craft your ad campaign, you are given the freedom to sort your keywords into various ad groups, and every ad group will only display its search terms in the ad group.

For example, if you have a commercial plumbing ad group, you will only add commercial keywords in that group to target in Google Search. The same applies to any type of plumbing service that you provide. Do you provide remodeling plumbing services? If so, create an ad group targeting “remodeling” and create remodeling ads. Do you offer emergency plumber services? Set up its own ad group just for emergency services.

When a potential client sees that you provide not only what they generically require, but what clearly they need, get ready for a consistent stream of hot leads.

  1. Set up a Retargeting Campaign

Retargeting Campaign

Retargeting is an effective tool for improving your conversion rates and skyrocketing your lead generation. Plumbing retargeting shows display ads to browsers who have already visited your plumbing website as they browse other websites to remind them that they may still require your services. Plumbers who run retargeting ads generally enjoy high volumes of qualified leads.

Best of all, it is typically cheaper to show a prospect a retargeting ad than to find the initial client on Google. For example, you may spend $10 to get a client on Google Search, but if they land on your plumbing website without becoming a lead, you could spend an extra $1 through retargeting and retaining them as a qualified lead. In the long run, you spent $11 instead of an extra $10 to attempt again with a prospect completely new, for a total of $20.

Use retargeting ads for plumbers to increase the effectiveness of your search advertising campaigns and obtain more leads to grow and sustain your ROI.

  1. Use Negative Keywords

Negative Keywords

Negative keywords are utilized to prevent your plumbing ads from appearing to people whose search queries are not related to the services you offer. In turn, giving your plumbing business a chance to reach the best target audience whilst efficiently spending your advertising dollars on clicks that won’t convert.

The key to success with the plumbing AdWords campaign is to understand exactly who you are targeting to increase your conversions and CTR ultimately. Your goal should be to focus on relevant keywords as well as refine the search terms you are bidding on to skyrocket ROI and increase relevance. Here are some of the benefits that you can enjoy by using negative keywords:

  •       Increase relevance of your ad group
  •       Skyrocket conversion rate
  •       Improve Click-Through Rate
  •       Attract relevant leads to your plumbing website
  •       Save your plumbing business money
  •       Improve return on ad spend
  1. Bid Strategy

Google Ads bidding type

Selecting the right Google Ads bidding type and implementing a good strategy for adjusting bids is crucial to driving your ad spend down. If you don’t understand clearly what you are doing, you can end up wasting your advertising dollars on a few clicks. But when you make the right moves, you can take your plumbing Google advertising performance to a whole new level.

  1. Use Ad Extensions

Let’s face it: you can’t say enough with your plumbing Google ads. That’s why Google now gives more options with Ad extensions, making it easy for you to include extra information about your business, plumbing services, thus encouraging users to take the desired action.

  1. Conversion Tracking

google ads conversion tracking

After a user interacts with your plumbing ad, you should be able to monitor what happens thereafter. Did they sign up for your emails? Did they schedule a service appointment? That’s why you need to enable conversion tracking in your Google Ad campaign.

Doing it Yourself or Hiring an AdWords Agency: 4 Reasons Why Hiring a Plumbing Advertising Agency is the Best Option

Digital Marketing Agency

Managing a Google Ads account or advertising campaign for your plumbing company is a skill that you can only acquire after investing a lot of time and effort. If you don’t have the time to master the skill well, then you are losing an opportunity to obtain better returns from the dollars spent on your advertising campaigns. You will not also get a great conversion rate because you don’t have the tools to measure the effectiveness of your campaigns and make necessary changes.

Here are some reasons to consider hiring a reputable plumbing ad agency to manage your campaigns:

1. You will Save Time

Save Time

Creating a Google Ad PPC strategy, building ads, and managing a campaign takes a lot of time, particularly if you don’t have previous experience with running a successful campaign.

A plumbing PPC management agency can handle all of the above steps for you, freeing up your time to spend on other important business activities. Plus, an experienced Google Ad management company can quickly create and launch your campaign.

2. You will obtain detailed, transparent reporting

Data report

The best plumbing PPC management firms should have systems to track your ad campaigns and give you regular results reports.

This feature saves you from the headache of setting up such processes yourself. They will be able to give you more comprehensive reports than you would obtain otherwise.

3. Ad Management Agency’s Experience is invaluable

A plumbing ad agency has specialists who have seen many campaigns come and go. You can leverage a few skills from such experience, including when to push for risks, when to play safe, and when to venture into untapped markets.

4. Plumbing Ad Agencies Know How to Obtain Desired Results

Obtain Desired Results

A high-quality plumbing PPC agency understands how to get results and has been doing so countless times. Working with such a Google Ad management agency can help you drive great results without wasting your budget.

When choosing an agency, search for one with evidence of testimonials and results.

Frequently Asked Questions on Plumbing Google Advertising

Question mark symbol

Do Google Ads work for plumbers?

Google ads help plumbers to be found on top of the search engine results pages, thus translating to more booked jobs and consequently increasing your revenue. Best of all, they provide a quick way of generating qualified leads for your plumbing business than other internet marketing strategies like SEO.

How can you get more plumbing leads online?

 You can do several things to generate a consistent stream of leads online, including creating a professional plumbing website, Search Engine Optimization, Google local service ads, social media advertising, online reputation management, and retargeting.

How do you advertise your plumbing services?

If you are figuring out how to market your plumbing company, consider exploring the following options:

  • Claiming, verifying, and optimizing your Google My Business listing
  • Creating a converting plumbing website
  • Manage and collect numerous positive reviews
  • Use superior customer service as a marketing tool

Optimize Your Plumbing Google Ads Campaigns to Maximum Profitability with Blackstorm Design + Marketing

Consult expert

Today Google local service ads offer numerous opportunities for plumbing contractors. They develop a sales funnel for local clients who understand what they want and are ready to schedule a service appointment while allowing plumbers to pay for leads instead of clicks.

But for most plumbers, Google local service ads, like other internet marketing channels, will represent just one crucial piece of an overall plumbing marketing strategy.

Following best practices for channels like Google Display and Search ads are no less crucial to leverage your advertising budget effectively.

Trying to manage all these elements manually can be an uphill assignment. But partnering with a plumbing ad agency like Blackstorm Design + Marketing makes such tasks incomparably easier.

Do you want to grow your commercial or residential plumbing business through Google Ads? 

Schedule a free discovery call with Blackstorm Design + Marketing to see how we can help generate leads with our PPC services while increasing efficiency across your plumbing company.

Categories
Plumbing Social Media Advertising

How To Grow Your Plumbing Business With Facebook Advertising

Attract The Right Clients, Increase The Visibility Of Your Business Online And Stand Out From The Competition With Facebook Ads For Plumbers.

Finding new clients is much different than it was three decades ago. Conventional marketing strategies such as Yellow pages ads are long gone, and you won’t have much success with printed business cards or flyers today. A recent survey showed that more than 90% of consumers conduct an online search to find a local plumbing business.

Facebook Ad

It is easy to figure out Facebook as a social media platform where people go to check the status of their former schoolmates and maybe post a photo of their favorite pet. While we are all for pet photos, it is crucial to remember that Facebook has over 2.2 billion users nowadays. As a plumbing company owner, there are high chances that most of your clients (if not all) have and use a Facebook account. Therefore a plumbing Facebook advertising strategy is crucial.

Without further ado, let’s dive into the details of Facebook Ads for plumbers.

What are Plumbing Facebook Ads?

facebook interface

Plumbing Facebook ads are advertisements that appear in the right-hand column of the Facebook Newsfeed.

Why should plumbers advertise their services on Facebook?

The power of facebook ads

As a plumbing business owner, you might not consider Facebook as a viable to invest some of your marketing dollars to get your services in front of potential clients, but what if we told you you could get in front of homeowners requiring plumbing services in your area? To help you make an informed choice, let’s start with what a great ad can do for your plumbing business. A great plumbing Facebook ads should assist you:

  • Find the Right Customers

Customers find some brands irresistible

Facebook has a lot of information about its users. You can take advantage of this and target prospects who are most likely to become paying clients.

Facebook lets you specify criteria such as gender, age, job title, industry, marital status, location, and interests. It also gives you the option to filter connections (for example, friends of prospects who already liked your page) and behavior, which includes life events and recent purchases.

  • Facebook Ads for plumbers increases Brand Awareness

Website Branding Company

Facebook advertising will no doubt improve your brand awareness, and it provides an effective way to make prospects or clients aware of what you offer.

The more familiar people are with your plumbing brand, the higher the chances of scheduling service appointments with your company when it’s time to make a final decision.

  • Plumbing Facebook Ads Help to Generate New Leads

Generate New Leads

Creating and increasing some brand awareness is one of the reasons for using Facebook ads for plumbing contractors. But a great Facebook ad will do more than spread your good business name out there- it will help you obtain some qualified leads. Ensure that you link your ad with a lead form or Contact Us page so that prospects or clients can communicate with you promptly and later, you can include them in a client database.

  • Plumber Facebook Advertising is the cheapest form of marketing that generates a high ROI

High ROI

When you compare Facebook plumbing advertising vs. conventional media, one major advantage of Facebook ads is that they are cheaper than others form of plumber marketing.

For instance, you can spend just $5 to reach over 1,000 people, and it doesn’t add up to spend more money on TV commercials, radio ads, billboards, and other conventional media to reach the same target audience.

Another great thing about Facebook ads for plumbers is the ability to track your campaign results. You can see how many referrals are sent to your plumbing website, the engagement it is getting, and other important metrics.

  • Your Competitors Are Already Using plumbing Facebook Ads

Competitors

Other plumbers in your area are using Facebook ads to scale their businesses.

In fact, you are making life easier for them by not utilizing Facebook advertising to reach your target audience.

Let’s face it: if you are not using internet marketing strategies like Facebook ads for plumbers to grow your company, you will not have a plumbing business soon.

If your clients spend a lot of their time on Facebook, then you should use it as a tool to grow your plumbing business online.

  • Plumbing Facebook Ads Increases Referrals to Your Business

Refer a friend

The social aspect of Facebook makes it a more preferable option than any form of plumbing advertisement strategy that exists.

Facebook ads can sometimes go viral. If your ads are reaching the right audience, they will highly recommend it to a friend.

The ability to spread referrals and word-of-mouth will be a huge benefit your plumbing business can capitalize on using Facebook ads.

  • Facebook Ads can Help Your Plumbing Business Get Repeat Business

Happy customers stay with you gif

Plumber Facebook advertising strategy can help drive repeat business from clients who had scheduled service appointments from your company in the past.

Utilizing their audiences feature, you can import client emails into your plumbing Facebook ad campaign. This will help you to promote your plumbing services directly to the audience that is most likely to schedule service appointments with your company.

  • Facebook Ads Complements Your Plumbing SEO Efforts

SEO campaigns

Paying ads to reach your target audience can complement your SEO strategy, particularly when you spend money to boost posts. This works well particularly when considering some posts that will later be used as ads.

For example, ads give you a perfect chance to target specific users who will find a specific post hyper-relevant. There is a higher probability that a huge percentage of these readers will share your content, implying that your post will be visible to more users without having you pay a dime.

What Types of Facebook Ads are Available to Plumbers?

Types of Facebook Ads

As a plumber, the crucial thing you need to know about Facebook ads is that there are different formats and type of Facebook ads, and they are all unique. Here are some of the most commonly used types of Facebook ads:

1. Image Ads

Facebook Image Ads

These simple ads provide an excellent way to get started with Facebook advertising. Plumbers can utilize image ads to portray their services. Branded images showcasing your team with a uniform will generate more clicks and generate a huge engagement.

2. Video Ads

Facebook Video Ads

Video ads normally run in the stories and Newsfeed section or they can pop up like in-stream ads in longer Facebook videos. Plumbers can use videos to showcase their services to prospects or clients, and the most effective video can showcase your team at work accompanied by subtitles and audio.

3. Carousel Ads

Facebook Carousel Ads

Carousel ads can display up to ten images in a single ad, each coming with its link. You can use them to highlight multiple benefits of one service or product. Besides, they are effective in helping promote multiple kinds of plumbing services in a single ad.

4. Instant Experience

Facebook Canvas ad

Plumbers can utilize Facebook Instant Experience ads (popularly known as Canvas) to display instant mobile ads that capture your target audience’s attention. Users can engage with carousels, photos, and videos within one ad.

5. Collection

Plumbers may not require collection ads since they focus on product-based sales, which most plumbing contractors avoid.

6. Offers

Facebook Offer ads

As a small plumbing business owner, you might also want to look at offer ads. These get the attention of homeowners who may not been thinking of hiring a plumber, but we are open to suggestions if the offer is right. Offer ads are excellent tools to boost sales and find new clients. The main disadvantage is you will create a system for clients to cash in the offer.

7. Lead Forms

This is an ad that comes with an instant form attached to it to help you learn important information about future prospects. You can use them to collect contact details to research your target audience and drive engagement with your business.

3 “Must Have” Facebook Ads for Plumbing Contractors

Plumbing social media advertising has come a long way, with platforms like Instagram and Facebook giving you direct access to your target audience in front of where they are hanging out.

Several studies have shown that an average American adult spends approximately 2.5 hours each day on social media!

The number of social media users continues to increase each year. And while younger generations and teens may be migrating from social networks such as Facebook, we understand that more than 70% of millennials still turn to Facebook to connect with family and friends, get news and obtain solutions to their problems.

When we begin to develop an advertising strategy for plumbing contractors on Facebook or Instagram. It is essential that we pay attention to the buyer cycle-or where your client is on their journey to booking a job with your company?

There are three primary stages in most customer buying journeys so you will require three kinds of ads and posts to meet your target audience where they are at and establish trust, nurture them, such that when they are ready to hire a plumber near them you are the contractor they want to partner with.

Step #1: Awareness plumbing Facebook Ad Campaigns

Awareness

First things first. Before any action can happen, your future client needs to know about you. How does that occur on Facebook?

  1. A friend or family member may refer you to them for plumbing services
  2. They may read a review posted by a person on their network
  3. A person in your network engages with your post, so it is displayed to them.
  4. They come across your ad.

For the purpose of this post, we will focus more on ads-but it’s essential to understand the role played by the ads in the entire awareness stage.

For awareness ads, we highly recommend that you keep it on a low budget and broad. This is about getting in front of as many homeowners as possible (who fit your target audience of course). We highly recommend running a “likes” campaign showing Facebook that you are ready to pay when a person likes your page. Once they have liked your page, you can engage them further with trust-building posts and nurture them along their buying journey!

Step #2: Consideration Plumbing Facebook Ad Campaigns

Consideration

In this stage, we are simply re-engaging with homeowners or property managers who already understand who you are and have interacted with your plumbing company. Either they have already visited your plumbing website, followed your Facebook page or you have their email address.

This implies that you aren’t advertising to a cold audience. But it is crucial that before you begin this phase, you have a huge audience to advertise to. It is recommended that you spend some time improving your brand awareness first.

Types of Facebook posts and ads that will work well in this phase are helpful tricks and tips, show photos of projects that you are working on, and sharing testimonials. The sole purpose of this phase is to establish and build trust!

Modern homeowners are smart- they know an ad when they come across it, and they merely trust conventional advertising. Thus, you should invest your time and effort to build enough trust with your target audience. We see great results with home service clients who post diverse and consistent content.

If you are spending too much time thinking about what to post on your plumbing company Facebook Page, then schedule a free discovery call with Blackstom Design + Marketing today. We take the guesswork out of what type of posts by offering you a monthly social media advertising strategy and crafting posts! It is so pocket-friendly.

Step #3: Decision stage Plumbing Facebook Ad

Decision stage

Finally, your potential client is ready to schedule a plumbing service job with your company. And you want to make it as easy as you can for them to schedule a service appointment with your team. You can show these ads to people who visit specific pages on your plumbing website or have followed your Facebook page longer. With decision stage ads and posts, we highly recommend that you be focused more on closing a sale. But don’t make such ads too prominent on your Facebook schedule.

Lastly, consider your target clients and how your plumbing company interacts with them at every step along the way. If you are searching for help in diversifying your social media posts or ads, schedule a non-obligation session with Blackstorm Design + Marketing today.

How to Create a Successful Plumbing Facebook Ads Campaign in five simple steps!

Homeowners see numerous ads when they scroll through their Facebook profiles. Your ad must be appealing enough to attract them and make them pay attention. Here are some of our best practices for creating plumber Facebook ads that generate desired results. Start advertising your plumbing company on Facebook by following the simple steps below:

Solve a Client’s Problem

customer service concept

As HubSpot.com states out, one of the most crucial purposes of creating a great ad is that it should address your target audience’s pain points. You want to maintain that potential benefit to the client, not just praise your plumbing company. And you need to understand the fact that most homeowners don’t turn to Facebook when they have a plumbing emergency. You will snatch those hot leads using Google Ads.

For Facebook, the aim is to find homeowners who want general information about bathroom restorations or plumbing. This will help you to follow up with high-quality newsletters or blogs so that you stay on top of homeowner’s mind whenever they have a plumbing emergency in the future.

Include Quality Visuals in your Ad

online promotion service

Posts and ads with visuals will be remembered more than ones with texts. For plumbing contractors, you can include after and before photos. Any homeowner in a kitchen or bathroom renovation is likely to stop for photos than an easy text saying, “Searching to renovate your home?”

Define Your Target Audience and Budget

Target Audience

This step is extremely important for the success of plumbing Facebook Ad campaigns. The target audience for your ad can be customized based on the following demographics:

  • Age
  • Gender
  • Interests
  • Languages
  • Location begins with a country, state, address or zip code.
  • Behaviors – Things like buying intent and behavior, as well as mobile device usage
  • Connections – select to display your ad to all people

Once you have selected your target market, the next step is to choose how much you want to spend on your ad. When setting a plumbing Facebook ad budget, it is crucial to consider the maximum amount of money you want to invest in your ad. You can either set your ad budget for a lifetime or daily:

Campaign Budget Optimization

Lifetime: A lifetime ad budget refers to the maximum amount you want to spend during the time your ad is set.

Daily:   This refers to the average amount that you are willing to spend on Facebook ads every day.

Create Your Advert

This is where the rubber meets the road, and it is where all the fun starts. It’s time to select the headline, images (or video), body text, and where your ad will be displayed above your ad will be shown on Facebook. For the ad text, you obtain 90 characters to share a quick brand message that will pop up above your video or image(s).

There are two ways to create Facebook adverts: creating a new advertisement or using an existing post. Here is a quick look at the two options:

Creating a New Plumbing Facebook Advert

Woman login into facebook website on laptop

If you want to develop your ad from scratch, then the first task is to choose the format you would like to use in your advert. Facebook adverts depend mostly on the results you want to get. Facebook offers 5 different formats for adverts:

  • Carousel: Create an ad with two or more scrollable videos or images
  • Single Image: Develop up to six variations of your advert using one image.
  • Canvas: Tell a more compelling story by combining videos and images
  • Slideshow:  Create a looping video ad with about 10 images
  • Single Video: Create an advert with a single video.

Use an existing ad or post

For specific types of plumbing ads, such as boosting posts, you can develop an ad using an existing post that had already been shared on your Facebook page.

Provide a Compelling, Call to Action

Click Here gif

Homeowners should know what you want them to do next. They would click to know why their toilet may be wasting water? Go to your plumbing website to obtain a discount code for their next service appointment? Homeowners who are confused won’t follow you. Ensure that your ad incorporates at least one action phrase or word, such as “Go to”,” Click” or “Fill out.”

Where to Place your Plumbing Facebook Ad?

You can’t get into minor details about where your plumbing ads are displayed. For example, you won’t be able to demand they only appear in Facebook groups. But that doesn’t imply you have no control whatsoever. There are main options for plumbing Facebook Ad placements.

  • Stories

Since Instagram was acquired by Facebook, users can nowadays display quality photos in their “Stories.” Such story ads can occupy a full screen on mobile and show momentarily between photos.

  • Feed

Facebook newsfeed

When scrolling your primary Facebook feed and bump on a “Sponsored Post,” you are viewing a feed ad. Such ads can help to target the right people, and these ads will pop up on both desktop computers and mobile apps.

  • Messenger

If you have interacted with a homeowner on Messenger, you can also send them a sponsored post. Perhaps they asked you about the plumbing services available, and you want to follow up later with a compelling discount offer.

  • Right Column

Facebook displaying right hand column ads

You can also post your ads in the right-hand column. Such ads don’t interrupt prospects’ feed, so they may not irritate them. They are restricted for desktop use, so you can’t view them on mobile devices.

Plumbing Facebook Advertising Services with Blackstorm Design + Marketing

Facebook Advertising Services

Nowadays, social media plays an important role in how plumbing companies and clients interact. Over 500 million active users spend more than more time on the website. Your plumbing business will be missing a lot of opportunities by not advertising your plumbing services on this platform.

Ready to start advertising your plumbing company on Facebook? If so, we are ready to help! Blackstorm Design + Marketing social media experts can help with all aspects of your plumbing social media advertising- from setting up your account, managing bids, tracking, posting, to banner, and more.

Our Facebook Advertising Process for Plumbers

Social Media Advertising

Our process for advertising on Facebook is almost the same to our approach to internet marketing in general: Measure>Test>Tweak>Repeat

Our simple philosophy is always: You can’t optimize what you fail to track and measure. More data results in great results.

When you come to us, here are some steps we take to create an appealing plumbing Facebook Ad:

Conducting a Competitor Analysis

Competitive Analysis gif

  • Finding local plumbers currently outranking you in audience engagement and size.
  • Analyzing messaging and content that performs well in your plumbing industry.
  • Conducting a market analysis for your plumbing industry and service areas.

Creating an Engaging Organic Social Media Campaigns

Organic Social Media Marketing

  • Creating imagery and copy for high-performing social media ads
  • Split-testing ad copy
  • Improving and reporting paid social ads
  • Creating custom target audiences to best target your plumbing company and brand

Track Your Social Media Campaigns for Plumbers.

Monitor your reach and audience.

  • Monitor your reach and audience
  • Tracking engagement rates
  • Tracking leads and click-through-rate

Frequently Asked Questions on Plumbing Facebook Advertising

Carrying question mark gif

How do you advertise your plumbing services on Facebook?

Facebook advertising provides a crucial way of connecting with your target audience. The first thing you need to promote your plumbing services on Facebook is to have a vibrant presence on the platform. Secondly, you need to adapt to your client’s buying cycle, actively manage your page, and target ads to your ideal customers.

What is the best way to promote your plumbing services company online?

There are several online marketing strategies you can use to advertise your plumbing services including creating a professional plumbing website that converts, optimizing your Google My Business Profile, managing and gather online reviews, obtaining more plumbing leads via work requests, and using Google Local Service Ads.

How do you name a plumbing business?

Here are a few tips to help you choose a name for your plumbing company:

  • Select a name that is easy and short to pronounce
  • Choose a name that reflects the plumbing services you offer.
  • Ensure your name is easy to remember and spell
  • Make it memorable, simple to pronounce, and positive

Plumbers: Get a non-obligation Social Media Advertising Analysis

Social Media Marketing Agency

If you are like most plumbing contractors, you probably don’t have time to mess around on Facebook and don’t have money to hire a full-time professional to do it. If so, why not contact us to get started with plumbing Facebook advertising today?

Schedule a free discovery strategy session with Blackstorm Design + Marketing to learn how you can advertise your plumbing business on social media today.

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Google Advertising Plumbing

An Effective Way To Rank #1 For Plumbing Keywords On Google Maps And Get More Clients

Plumbing GMB SEO Tips That Will Connect Your Business To Wallet Out Customers Looking For Your  Services Online

The plumbing industry is extremely competitive, particularly when it comes to getting your services in front of clients when they need them. Nowadays, it is common for homeowners who need a plumber instantly to turn to the top listing on Google and work their way from there.

Setup Google My Business

Google has shifted the way that customers search online by making it hassle-free for plumbing contractors to get discovered. Your plumbing website is still the main element of your marketing but Google has made it simpler to find your services from Google search results.

While having a conversion-focused plumbing website, using Local Service Ads, and investing in online advertising are all crucial components of an internet marketing strategy, many plumbers tend to overlook Google My Business, a free tool given by Google.

Google My Business is all about making your plumbing services visible to prospects/clients online. To that end, we will provide a definitive guide for plumbing contractors who want to make the most out of their Google My Business profile. Keep reading to learn more about Google My Business marketing for plumbers.

What is Google My Business for Plumbers?

Google My Business

Previously known as Google Places, Google My Business is a free tool for plumbing companies and other businesses that promotes your website and company listing on Google Maps and Search results. More importantly, Google My Business is a way for new clients to find your company when searching for plumbing services online and can offer an effective way for you to obtain new clients. It helps you to display important information for your plumbing business like address, hours of operation, website, reviews, frequently asked questions, phone numbers, and more.

4 Reasons Why Every Plumbing Business Needs a Google My Business Profile

Google My Business Profile

First things first: why should plumbers even bother with Google My Business in the first place? The simple answer is Google is visited almost 62 billion times annually-more than any other website on the planet.

Google My Business is the go-to platform when you want to ensure your plumbing business performs well online. It is a tool offered by Google Search Engine to help plumbing company owners reach a wider audience in their local service area. Homeowners type in a search for a plumber near them, and Google offers a local plumbing company name, phone number, hours they open, and an URL link to the website. You want to be the very first plumbing business clients see when searching for a local plumber help, so you must make use of the Google My Business Profile.

There are plenty of reasons why Google My Business is crucial for plumbing contractors. Consider the following reasons for including Google My Business SEO in their plumbing marketing strategy:

1. Local SEO Control

Local SEO

The organic result following a local search for a plumbing company is at least three of the nearest plumbing contractors to a customer. If you want to outrank your competitors, then you need to be one of the prominent three results that show up. Google My Business will assist you to control what customers see when they use search engines, and the amount of information offered is up to you. The more prospects know, the more they are likely to trust your plumbing business, and the higher chance they will hire your company for their plumbing needs.

2. Obtaining Reviews

5 star customer review

One of the most crucial aspects of obtaining a Google My Business Profile is the online reviews that will you will get. Homeowners will start talking about the quality of the plumbing services you offer will have a huge impact on how people perceive your company. There is a huge amount of trust pegged on online reviews, and a prospect is more likely to go with a business with customers talking online than one without any third-party opinions. But you need to be careful when responding to negative reviews.

When handling negative reviews, make sure to respond thoroughly and with much respect to the reviewer’s opinion. You want to offer a satisfactory response that addresses the pain points and shows your willingness to make things right. Once you obtain the hang of handling both negative and positive reviews, the entire Google My Business profile journey becomes much easier. You will be able to attract new customers while satisfying the existing ones.

3. Google Analysis

Analysis concept

When you create a Google My Business profile, the process is free, and you can include as many locations as you want. Remember that every location needs that you include all the information and verify each one at a time. Every location will have its online reviews, and if you register sufficient locations, then that might entitle you to a discount. Google is always looking for spam, so you will be required to register your home address instead of putting a P.O. Box. This is for companies that offer services at client locations, and this address will not be availed to the public as you mark you don’t get clients at that address.

When a homeowner is frantically looking for an emergency plumber online while their basement gets flooded, they are less likely to scroll down to the bottom of a search page. That’s why having a Google My Business Profile is so crucial to your plumbing company.

4. Build Local Authority

You can count yourself as a local authority with your plumbing services, but an optimized Google My Business can alter the way people view your company.

This is particularly true if you craft consistent content that helps homeowners understand your plumbing services. Most people will search for local plumbers on Google by asking questions.

There is no denying the power of Google My Business for plumbers. It is one of the effective ways of growing your plumbing business, creating brand awareness, and generating plumbing leads online.

Interested in hooking new plumbing clients with GMB SEO services?

Schedule a free discovery Call with Blackstom Design + Marketing to learn more.

Understanding the Google My Business Plumbing Customer Journey

Customer Journey Maps

Google My Business for plumbing contractors and all the optimizations that go with starts with James.

James is new in town. He recently bought a new house last month. But James has a toilet clog problem. James has no idea what’s wrong with his toilet. And why should he? He’s not a licensed, professional, certified plumber like you are. So what does James do? He is going to do what every other James does across the nation. He conducts a local search for toilet repair on Google.

Up until now, James doesn’t know your plumbing company from a specific hole in the wall. He understands what his problem is- his toilet will be flooded because of a clogged sink- but he doesn’t know which plumber to call to repair it.

Eventually, James gets a couple of options. He sees a few local plumbing contractors and their Google My Business profiles. After scrolling below the fake plumbing GMBs, James comes across legit-looking companies and is now singing the Ghostbusters song: “Who are you gonna call?

At this stage, James could end up selecting a plumber who is going to rip him off or fail to complete the job. And James needs to report to work tomorrow early in the morning! He needs a qualified plumber, and he requires a plumber right now!

In 2022, your plumbing Google My Business listing is more crucial than that if it assists decide whether the client should or shouldn’t work with your plumbing business.

Now let’s discuss the plumbing customer buying journey and your role in helping clients make an informed decision:

Customer journey map

They Don’t Know: A plumbing client conducts a quick search on Google. They don’t personally know you or the service you offer, and they are clueless about you or your competitors. Not only that, they don’t understand what makes your plumbing services stand out.

Pain Points: Your potential client has a problem but doesn’t have a clue on how to address it. They are definitely not calling you at this stage in the buying journey. But the more your Google My Business is visible online, the more your prospects will consider your plumbing company as she or he moves on to the next stage.

Solution: The plumbing client now understands the exact service they require, but they don’t know if your plumbing business offers it. How you optimize your plumbing GMB listing at this point is important. Do you have all your plumbing services filed out on your GMB?   Make sure that you optimize everything to respond to any questions the clients might have.

Service: At this stage, the plumbing client understands what plumbing services you provide but isn’t sure what she or he needs. This is the decision-making time! Do they know what plumbing services you provide but aren’t fully convinced? This is where online reviews, Google questions, and responses are so crucial. Most clients will read your recent reviews online, and they will look at the answers and examine your content. If you aren’t analyzing your online reviews, replying to them, and learning from them, then you are leaving a bunch of dollars on the table.

Ready: Now the customer is ready to schedule a service with your company and wants an answer to this old age question: How much? Pricing is a topic we will handle another day. But at this point, your client is at the bottom of the sales funnel. And your plumbing company is ready to close the lead!

Tips to Optimize Your Google My Business Listing for Plumbers: Our Proven Bag of Tricks

Google My Business Listing

Simply claiming your plumber GMB profile won’t cut it- to ensure that your listing pops us for relevant keywords in top rankings while converting browsers into paying customers, you require to optimize your plumbing business listing. Here are some steps you can take to optimize your plumbing GMB listing:

1. Use Your Operating/Legal Business Name

Your plumbing company name is one of the most crucial components of your Google My Business profile. It is essential that you follow Google’s best practices when it comes to the company name you use in your plumbing GMB listing.

You can use several blackhat tricks to game the system to achieve great rankings. Don’t do them. One thing plumbers try and do is place the location of their GMB profile. For instance, Dan owns a plumbing business, and the legal name of his company is Dan’s plumbing. Dan services Murfreesboro, TN area. The name he utilizes in his GMB listing should be Dan’s plumbing, not Dan’s plumbing in Murfreesboro.

If the name of the region or city you serve is part of your legal company name, then you need to incorporate it by all means. But if your registered name doesn’t include the name of the city or area you service, don’t add it to the name in your GMB profile. This strategy may get you short-term results, but it can get your listing suspended by Google.

2. Choose the Right Primary Category

Category

One of the most common blunders we see plumbers make with their Google My Business listing is not choosing the right primary category. This is because the categories you select for plumbing GMB profile can assist Google to connect your business to clients based on what they are looking for online. There are two kinds of categories- secondary categories and primary categories, and you choose your secondary and primary categories from a predefined list.

You must select the right primary category. In the case of a plumbing business, the primary category you choose should be “plumber.”

If you offer more than just plumbing services for instance, electrical or HVAC, you can add these as secondary categories-“Electrician” and “HVAC Contractor”. There are other categories you may want to consider depending on the services you offer.

Whatever your primary plumbing service, put it as your primary category. If HVAC is your main service and plumbing is secondary, then define those categories accordingly.

When it comes to displaying plumbing-related queries, our analysis shows a clear winner; more than 90% of businesses used plumbing or plumber as their primary category.

3. Focused Plumbing Marketing: Define Your Service Areas

Define Your Service Areas

Another crucial section to complete is the service area section of the GMB profile. Service areas are a very crucial field to fill out, and here is a good place to list all the states or cities your plumbing company is servicing. By adding a city to the service area section, you are allowing Google to understand that your business is ready to service clients in these cities, and this is where your GMB listing will be popping up. For instance, if you offer plumber services and you select Murfreesboro, TN as your service area, your profile can pop up whenever residents in Murfreesboro search for “plumbing services”.

Don’t add cities that you are planning to service later, as this will reduce the overall quality and accuracy of your plumbing GMB listing. You can include such cities in the future when you will be ready to send your crew to those areas.

4. Hours of Operation (+Special hours)

Hours of Operation

Hours of operation allow your prospects to know whether you are open for service on holidays and weekends. It is extremely crucial to list opening and closing hours as accurately as possible and typically update your special hours, letting your clients know whether you are closed or open on specific days (Mother’s Day, Christmas Eve, etc.).

The secret here is to always keep track of the upcoming public holidays and update your profile accordingly.

5. Complete your Plumbing Company Description

Company Description

The description is an area in your profile where you need to target those “money search terms” about your plumbing company. You have more than 750 characters to convince clients more about your plumbing company or services. Avoid stuffing keywords here. Always keep your potential clients in mind when filling out this section.

The primary keywords to use here are “City +yourservices” use the keywords as naturally as possible.

As a rule of thumb, always follow the Google Business description best practices when completing this section.

Let clients understand why they should hire you over other plumbers in the area, how long you have been in the business, the plumbing services you offer, and more while focusing on competitive keywords.

Don’t add any HTML codes or links in the business description area. At the end of your description, let clients know how they book a plumbing service appointment. Do they fill out a form or call your company? What hours should they expect to get their phone calls answered by your team?

6. Have a Well-Designed Plumbing Website

Plumbing Website Design

Your plumber website is important for internet marketing; it’s where prospects go to learn more about your plumbing company, meet your crew and see if you provide the plumbing services you are searching for. Best of all, your plumbing website helps your GMB rank higher for target Google searches and with your defined service area.

According to our analysis, almost 60% of plumbing contractors link to their website from the GMB listing. So having a professionally designed plumbing website will help in your GMB optimization efforts.

If you require any help with designing and developing your plumbing website, schedule a no-obligation session with one of our growth coaches for assistance.

7. Provide Your Phone Number

Your phone number is another crucial element of your plumbing Google My Business listing. It is prominently displayed on your GMB listing and helps clients contact your company directly even without visiting your site. This is particularly true if customers are accessing your GMB profile on a mobile device such as a smartphone. All they need to do is click your phone number to contact your plumbing business. It is convenient and quick for customers. The opposite is true, it can be frustrating as a homeowner if you are trying to call a plumbing contractor, but you can’t easily and quickly find their company’s phone number.

8. Get and Respond to all Online Reviews

Responding customer reviews

In the modern plumbing landscape, online reviews can break or make your business. They are like word-of-mouth recommendations from family or friends to new customers who consider your company for hire, and most homeowners are willing to use your plumbing services after seeing tons of positive reviews.

Besides such reviews assisting your company to make a great initial impression, they also assist you to rank higher on Google because of the relevant keywords used in every review. The more positive reviews your plumbing business has, the more potential clients will want to do business with your plumbing company. That said, it is important to be generating positive reviews every day to keep your plumbing business on top.

The good news is that obtaining such reviews isn’t hard. You can either request reviews from clients whom you have already worked with before or utilize follow-up calls or emails.

The reviews on your plumbing GMB profile can influence whether a homeowner will do business with your company or not. Here are some crucial facts about reviews:

  • More than 80% of customers read reviews for plumbing businesses
  • The average client reads about 10 reviews before feeling they can trust the business
  • 0% of clients said that they judge a business depending on how it responds to reviews

That’s why it is crucial to respond to each review you obtain to introduce great keywords that will help your listing rank.

9. List Your Plumbing Services

Although this section in your plumbing GMB profile is optional, you can include all the plumbing services you provide in the part of the service. You can add the price, a description, and a service name for every service.

Unlike products that are shown as part of your GMB listing, plumbing services are only visible on mobile devices. While the visibility of services is restricted, we highly recommend you include services in your GMB profile. Including services is a great way to differentiate your plumbing company from your competitors and can help to boost your local search rankings.

10. Upload More Photos

Google has previously stated that “Businesses with photos receive 35% more clicks to their website than businesses that don’t have photos. As you can see, having more photos in your GMB listing will make Google rank your site higher and gives clients more ways to know about your plumbing business and become comfortable with you as a plumbing service company.

One of the best photos on your GMB profile is those given by customers. Therefore, you should encourage your happy clients to add photos of your recently completed jobs. Client-added photos make prospects feel at ease with hiring you and become confident in your service offerings.

11. Questions and Answers

Q and A

Google My Business helps users to respond to your plumbing company. It is best to answer these questions accurately and comprehensively.

12. Add Highlights

Highlights help you tell people about your plumbing business’s specific attributes or services. Including them can assist you to stand out from other plumbers in the area.

13. Complete Every Section

The most crucial thing for you to do is to entirely fill out each section available on the profile so that search engines understand your plumbing business and understand what is right to display online. These details include:

  •       Business Name
  •       Services you offer
  •       Phone number
  •       Address
  •       Website
  •       Description
  •       Hours of Operation
  •       Question and Answers
  •       Photos
  •       Business category

It is crucial that the information shown for your plumbing business is accurate and matches the information displayed across the web. Be thorough with each detail as Google will favor listings with more details when deciding how to rank your profile amongst other plumbing contractors.

Frequently Asked Questions on Plumbing GMB Listing

Frequently Asked Questions

What are the steps to take to set up your plumbing GMB Profile?

  •       Login to Google Business Profile Manager
  •       Add your plumbing company
  •       Enter your location
  •       Complete your contact information
  •       Verify your business
  •       Customize your profile

How do you get your plumbing company to show up on the first page of Google?

If your goal is to achieve top rankings on Google, then you should do the following:

  • Use the right keywords
  • Develop a good local search engine strategy
  • Focus on creating high-quality plumbing content
  • Use social media to promote your business
  • Generate backlinks

How do you optimize your plumbing Google My Business listing?

Some of the things your plumbing company can do to get the most out of your Google My Business Profile include: selecting a specific and relevant category, uploading quality photos, using your phone number, and completing each section of your profile with accurate and correct details.

Generate More Leads with Our Plumbing GMB SEO Services

GMB SEO Services

Running a plumbing business is hard and time-consuming, even without thinking about your online strategy. You just want to become a plumber, not spend all your time creating an online presence that may be a waste of your advertising dollars.

Save time and concentrate on what matters most by putting your plumbing local SEO strategy in the hands of experienced internet marketing experts. We are a dedicated team that requires a huge, untapped market with tried and proven strategies, a results-driven mentality, and many years of experience helping home service contractors across the US.

Are you ready to dominate the local plumbing market and see incredible company growth? Schedule a no-obligation session with Blackstorm Design + Marketing today.

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